Troubleshooting
OUT-OF-SERVICE
If the
MERLIN II Attendant detects a problem, the unit
C O D E S
enters an out-of-service state. The LED labeled “battery”
on the front panel blinks a specific number of times,
pauses, then repeats the pattern. Refer to Table
3-1 for
a
list of the Out-of-Service codes.
N O T E :
The MERLIN II Attendant will not answer calls
while it is out of service. The line will continue to
ring until the caller hangs up.
If the “battery” light blinks once slowly then repeats the
pattern, make sure aIl appropriate announcements are
recorded. See “Playing Back Announcements” in Section
2, “Initial Programming.”
If the problem persists or the “battery” light blinks more
frequently, use a straightened paper clip to press the
recessed
reset
button on the back panel
of the MERLIN II
Attendant.
N O T E :
Pressing
reset
does not affect the programming
or recorded announcements.
If pressing reset does not correct the problem, the
MERLIN II Attendant should be replaced.
CAUTION:
If you must disconnect ac power to the
MERLIN
II Attendant, make sure setup switches 1 and
2 on the back panel are on (down). This saves
programming and recorded announcements.
Troubleshooting 3 - 3
Summary of Contents for MERLIN II Attendant
Page 1: ...AT T MERLIN II COMMUNICATIONS SYSTEM MERLIN II Attendant Installer s Guide...
Page 21: ...FIGURE 1 4 Connecting the MERLIN II Attendant Connecting the MERLIN II Attendant 1 17...
Page 33: ...FIGURE 2 2 Supervised Transfer process 2 12 Programming Features...
Page 35: ...FIGURE 2 3 Immediate and Backup Call Handling 2 14 Programming Features...