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35

Caller ID

Missed (new) calls indicator

When you have calls that have not been reviewed, the 
handset idle screen shows 

XX MISSED CALLS

.

All entries that have not been reviewed are counted as missed 
(new) calls. Each time you review a caller ID history entry marked 

NEW

, the number of missed (new) calls decreases by one.

If you do not want to review the missed (new) calls one by one, 
but still want to keep them in the caller ID history, you can  
press and hold 

OFF/

CLEAR

 for four seconds when the handset 

is idle. All the entries in the caller ID history are considered old 
(reviewed), and the missed calls message goes away.

Reasons for missing caller ID information

There are occasions when other information or no information shows for 
various reasons:

Screen message

Reason

PRIVATE NAME

The caller prefers not to show the name.

PRIVATE NUMBER

The caller prefers not to show the telephone number.

PRIVATE CALLER

The caller prefers not to show the name and telephone number.

UNKNOWN NAME

 

Your telephone service provider cannot determine the  
caller’s name.

UNKNOWN NUMBER

Your telephone service provider cannot determine the caller’s 
telephone number.

UNKNOWN CALLER

Your telephone service provider cannot determine the caller’s 
name and telephone number. Calls from other countries may 
also generate this message.

11/20

HANDSET 1

16 MISSED CALLS

10:30

PM

Caller ID operation

11/20

HANDSET 1

10:30

PM

Summary of Contents for EL51110

Page 1: ...User s manual Canada version EL51110 EL51200 EL51210 EL51250 EL51300 EL51310 EL51400 EL51410 DECT 6 0 cordless telephone with caller ID call waiting ...

Page 2: ...ified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark thi...

Page 3: ...0 2 for EL51300 EL51310 3 for EL51400 EL51410 Battery for cordless handset 1 for EL51110 2 for EL51200 EL51210 EL51250 3 for EL51300 EL51310 4 for EL51400 EL51410 Battery compartment cover 1 for EL51110 2 for EL51200 EL51210 EL51250 3 for EL51300 EL51310 4 for EL51300 EL51410 Telephone line cord Cordless handset 1 for EL51110 2 for EL51200 EL51210 EL51250 3 for EL51300 EL51310 4 for EL51400 EL5141...

Page 4: ... date time 13 Home area code 14 Dial mode 14 Telephone operation Making answering and ending a call 15 Making a call 15 Temporary ringer silencing 15 Answering a call 16 Speakerphone 16 Ending a call 16 Redial 17 To review numbers in the redial list 17 To call a number from the redial list 17 To copy a number from the redial list to the directory 18 To delete a number in the redial list 18 Options...

Page 5: ...tion 35 Missed new calls indicator 35 Reasons for missing caller ID information 35 To review the caller ID history 36 To view the dialing options 37 To dial a number from the caller ID history 37 To delete caller ID history entries 38 Saving a caller ID history entry in the directory 38 Appendix Screen icons indicator lights and alert tones 40 Screen icons 40 Handset indicator lights 40 Telephone ...

Page 6: ...r more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 866 288 4268 Avoid placing the telephone base too close to Communication devices such as television sets VCRs or other cordless telephones Exce...

Page 7: ...eviewing the redial list directory speed dial list or caller ID history press to delete an individual entry pages 18 30 31 and 38 DIR VOLUME Press to scroll up while in menus page 10 Press to increase the listening volume page 19 Press to show directory entries when the handset is not in use page 28 While entering names or numbers in the directory press to move the cursor to the right page 26 MENU...

Page 8: ...a highlighted item Press OFF CLEAR to cancel an operation back up to the previous menu or exit the menu display Quick reference guide HANDSET LOCATOR Press to make the handsets beep so you can locate them page 22 Main menu DIRECTORY page 26 CALL LOG page 36 RINGERS page 11 SETTINGS pages 12 14 DIRECTORY CALL LOG The symbol indicates the feature to select ...

Page 9: ...l jack Plug the other end of the telephone line cord into a telephone wall jack Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the telephone base power adapter into the power jack on the bottom of the telephone base Electrical outlet not controlled by a wall switch Plug the large end of the telephone base power adapter into ...

Page 10: ...wards Lift out the old battery and disconnect it from the handset Follow the instructions above to install and charge the new battery Charge the handset by placing it face up in the telephone base or charger The CHARGE light is on when charging 4 Align the cover flat against the battery compartment then slide it upwards until it clicks into place 3 Plug the battery connector securely into the sock...

Page 11: ...ndicators and actions to take Battery indicators Battery status Action The screen is blank or shows PLACE IN CHARGER Battery has no or very little charge The handset cannot be used Charge without interruption until the screen shows LOW BATTERY or HANDSET X at least 30 minutes The screen shows LOW BATTERY and flashes Battery has enough charge to be used for a short time Charge without interruption ...

Page 12: ...lug the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the base power adapter into the power jack on the bottom of the telephone base Position the telephone base as shown below Insert the extended tabs of the wall mount b...

Page 13: ...ctrical outlet not controlled by a wall switch 4 Align the holes on the wall mount bracket with the mounting studs of the wall mounting plate and slide the bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties 5 DSL filter not included is required if you have DSL high speed Internet service DSL filter DSL filter ...

Page 14: ...r adapter from the electrical outlet If the telephone line cord and power adapter cord are bundled untie them first Slide the wall mount bracket up and remove it from the wall mounting plate Unplug the end of the telephone line cord from the telephone wall jack 1 2 Lift the telephone base up to detach it from the wall mount bracket 3 Refer to Telephone base and charger installation on page 4 to in...

Page 15: ... and return to idle mode OR If no key is pressed within 30 seconds the handset automatically cancels an operation and returns to idle mode NOTE The menu items DIRECTORY CALL LOG CLR VOICEMAIL SET DATE TIME HOME AREA CODE and DIAL MODE are shared by all handsets Any changes made to these menu items on any one handset apply to all 1 2 3 Menu structure DIRECTORY CALL LOG RINGERS SETTINGS RINGER VOLUM...

Page 16: ...t ringer volume is set to off that handset ringer is silenced for all incoming calls however that handset still plays the paging tone when initiating the handset locator feature see Handset locator on page 22 While the telephone is ringing pressing OFF CLEAR or MUTE DELETE silences the ringer temporarily see Temporary ringer silencing on page 15 Ringer tone You can choose one of 10 ringer tones fo...

Page 17: ...for more details Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none This may occur for example when you have accessed your voicemail while away from home This feature only turns off the displayed NEW VOICEMAIL message and icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service p...

Page 18: ... call see About caller ID on page 33 To set the date and time manually Follow steps 1 and 2 in Key tone on this page Press DIR or CID to scroll to SET DATE TIME then press MENU SELECT Use the dial pad keys 0 9 to enter the two digit number 01 12 for the month Use the dial pad keys 0 9 to enter the two digit number 01 31 for the day Use the dial pad keys 0 9 to enter the two digit number 00 99 for ...

Page 19: ... area code Press MUTE DELETE to delete digits while entering Press MENU SELECT to save the setting NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code telephone number you will need to delete your home area code While the home area code displaying in step 4 above press and hold MUTE DELETE The home area code is now restored to its def...

Page 20: ...ONE FLASH to access services from your telephone service provider does not affect the elapsed time When a handset is on a call if another handset attempts to access the directory speed dial list or caller ID history the screen shows NOT AVAILABLE AT THIS TIME Temporary ringer silencing While the telephone is ringing press OFF CLEAR or MUTE DELETE to silence the ringer temporarily on that handset o...

Page 21: ...t use Press OFF CLEAR to hang up NOTE After installing the battery in the handset the screen may show LOW BATTERY If you use the speakerphone at this time the battery may become depleted Follow the instructions in Battery charging on page 6 Ending a call Press OFF CLEAR OR Put the handset in the telephone base or charger to end the call known as Auto Off Making answering and ending a call 11 20 SP...

Page 22: ...st NOTE If you access an empty redial list the handset sounds an error tone To call a number from the redial list With the desired number from redial displaying press PHONE FLASH or SPEAKER to dial known as Display Dial OR Press PHONE FLASH or SPEAKER and then wait for the dial tone Press REDIAL PAUSE The screen shows the number most recently called If it is not the desired number press DIR or CID...

Page 23: ...tory entry on page 26 Press MENU SELECT to add the name Refer to step 7 in To create a new directory entry on page 26 Press MENU SELECT to store your new directory entry The handset shows SAVED and sounds a confirmation tone To delete a number in the redial list While reviewing a number in the redial list press MUTE DELETE to delete the displayed number from the redial list 1 2 3 Redial EDIT NUMBE...

Page 24: ... on the handset screen shows MUTED for a few seconds and the MUTE icon appears until you turn off mute To end mute Press MUTE DELETE and then resume speaking When mute is off MICROPHONE ON appears temporarily on the handset screen OR Mute is automatically canceled when you end the call Flash call waiting For more information on caller ID with call waiting refer to About caller ID on page 33 If you...

Page 25: ...ccess codes To access the directory while on a call Press MENU SELECT Press DIR or CID to scroll to DIRECTORY then press MENU SELECT Press DIR or CID to scroll or press the dial pad keys 0 through 9 to find the desired entry see To search by name on page 28 Press MENU SELECT The telephone automatically dials the displayed number To access the caller ID history while on a call Press MENU SELECT Pre...

Page 26: ...when you attempt to access one of them the screen shows NOT AVAILABLE AT THIS TIME Press OFF CLEAR to exit the directory caller ID history or redial list and return to the call without dialing the displayed number Join a call in process If a handset is already on a call and you would like to join the call Press PHONE FLASH or SPEAKER on another system handset To exit the call Press OFF CLEAR or pl...

Page 27: ...op the paging tone Press PHONE FLASH SPEAKER or any dial pad key 0 9 or on the handset OR Press HANDSET LOCATOR on the telephone base OR Put the handset in the telephone base or charger NOTES If the handset is on a call or out of range it does not beep when paged If you press OFF CLEAR or MUTE DELETE on a handset the ringer of that handset is silenced but the paging tone continues on the other han...

Page 28: ...intercom call is answered you can cancel it by pressing OFF CLEAR or INT on your originating handset If the other handset is not answered within 100 seconds is in use on a call or is out of range your originating handset shows UNABLE TO CALL TRY AGAIN Pressing OFF CLEAR or MUTE DELETE temporarily silences the intercom ringer If you have four handsets when two handsets are on an intercom call the o...

Page 29: ... press OFF CLEAR PHONE FLASH or INT on your handset If the other handset is not answered within 100 seconds is in use on a call or is out of range the calling handset shows UNABLE TO CALL TRY AGAIN on its screen and automatically returns to the external call From this intercom call you have the following options You can let the other handset join you on the outside call in a three way conversation...

Page 30: ...l you delete one If the directory is empty when you access it the screen shows DIRECTORY EMPTY Exiting the directory Press OFF CLEAR to cancel an operation back up to the previous menu or exit the menu display Press and hold OFF CLEAR to return to idle mode Speed dial overview This telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numb...

Page 31: ...to the right or left Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears Press MUTE DELETE to erase digits Press and hold MUTE DELETE to erase all digits Press MENU SELECT to save the number in the display Enter the name when prompted Use the dial pad keys and refer to the character chart page 27 to enter a name up to 15 characters Each time you press a key the character ...

Page 32: ...nnot save the same number more than once If you pause for too long while creating an entry the procedure times out and you have to begin again To add a predialed telephone number to the directory While the handset is in idle mode use the dial pad keys to enter the telephone number up to 30 digits Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears Press MUTE DELETE to ma...

Page 33: ...telephone number If you pause for too long while reviewing an entry the procedure times out and you have to begin again To search by name Press DIR when in idle mode to show the first entry in the directory When an entry appears press the dial pad keys 0 9 to start a name search alphabetical search The directory shows the first name beginning with the first letter associated with the dial pad key ...

Page 34: ... Linda display If you press 5 JKL four times 5 displays If you press 5 JKL five times J displays and then Jennifer displays again NOTE If you press a key 0 9 and no name starts with the letters on that key the directory shows the entry that matches the next letter in the directory Reviewing the directory ...

Page 35: ...OTE If the directory entry you deleted is also in the speed dial location the telephone will automatically clear the speed dial location that entry occupied To edit a directory entry While reviewing a directory entry press MENU SELECT The screen shows EDIT NUMBER with the current number of the entry Follow step 5 in To create a new directory entry on page 26 to edit the digits Press MENU SELECT to...

Page 36: ...ough the directory and find the desired entry OR Use the alphabetical search to find the desired entry Refer to steps 2 and 3 in To search by name on page 28 Press MENU SELECT to confirm The name up to 12 characters of the desired directory entry appears in the selected speed dial location NOTES If the directory is empty when you press MENU SELECT in step 5 the screen shows DIRECTORY EMPTY If the ...

Page 37: ...pears in that speed dial location NOTE Clearing the speed dial locations does not affect the entries in the directory To dial a speed dial number When in idle mode press and hold a dial pad key 0 through 9 to choose the desired speed dial entry Press PHONE FLASH or SPEAKER to dial the displayed telephone number known as Display Dial NOTE If the speed dial location you selected is empty the screen ...

Page 38: ...addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date are sent by the telephone service provider along with the call information The caller ID information may not be available for every incoming call The caller...

Page 39: ...ge 35 Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is how you entered it into your directory NOTE The number shown by your caller ID is in the format sent by the telephone s...

Page 40: ...alls message goes away Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons Screen message Reason PRIVATE NAME The caller prefers not to show the name PRIVATE NUMBER The caller prefers not to show the telephone number PRIVATE CALLER The caller prefers not to show the name and telephone number UNKNOWN NAME Your telephone se...

Page 41: ...ess DIR or CID to scroll to CALL LOG then press MENU SELECT twice to select REVIEW Press DIR or CID to scroll through the list A double beep sounds when the list reaches the beginning or end of the caller ID history Press OFF CLEAR to exit the caller ID history NOTES If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID history Only one handset can review ...

Page 42: ...me area code on page 14 To dial a number from the caller ID history While reviewing the caller ID history press DIR or CID to browse through the caller ID history and find the entry Press PHONE FLASH or SPEAKER to dial the displayed telephone number from the caller ID history known as Display Dial NOTES If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID...

Page 43: ...ler ID history The screen shows DELETING with a confirmation tone Once entries are deleted you cannot retrieve them OR Press OFF CLEAR to exit and leave all entries in the caller ID history intact Saving a caller ID history entry in the directory While reviewing the caller ID history press DIR or CID to browse through the caller ID history and find the desired entry Press MENU SELECT The screen sh...

Page 44: ...nce If the directory is full the screen shows DIRECTORY FULL If you try to save a caller ID history entry to the directory without a number UNABLE TO SAVE displays If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID history The telephone can still save all digits up to 24 digits of that telephone number from the caller ID history in the directory You mig...

Page 45: ...phone is in use The handset ringer is turned off New voicemail received from the telephone service provider NEW While reviewing the caller ID history missed calls that have not been reviewed MUTE Microphone is muted 11 20 HANDSET 1 16 MISSED CALLS 10 30PM CHARGE light On when the handset is charging in the telephone base or charger Backlight lighted display and dial pad On when a call is coming in...

Page 46: ... tone Command has failed You have reached the beginning or end of the list You have reached the minimum or maximum listening volume Three short beeps Out of range or no power at base warning tone The handset is out of range or there is no power at the telephone base Three short high pitched beeps Confirmation tone The telephone has completed the command successfully Four short beeps Low battery wa...

Page 47: ... call INTERCOM TO for EL51300 or EL51400 You have started the intercom process and need to enter the number of the handset you wish to call You have started transferring a call and need to enter the desired handset number INTERCOM ENDED The intercom call has just ended LINE IN USE An extension telephone on the same line or one of the handsets is in use LOW BATTERY The battery needs to be charged M...

Page 48: ...ER The battery is very low The handset should be placed in the telephone base or charger RINGER MUTED The ringer is muted temporarily during an incoming call SAVED The entry is now in the directory SPEAKER The handset speakerphone is in use UNABLE TO CALL TRY AGAIN Failed intercom If you have more than two handsets two handsets are already on a call While the handset is on a call it is out of rang...

Page 49: ...hen not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY Refer to Battery charging on page 6 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery ...

Page 50: ...r home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply My cordless handset isn t performing normally Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled by a wall switch Move the cordless handset closer to the tel...

Page 51: ...page Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY Refer to Battery charging on page 6 for details You may need to purchase a new battery Please refer to Battery installat...

Page 52: ...utlet You may experience decreased performance while the microwave oven is operating If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector Move your telephone to a higher location The t...

Page 53: ...evices such as wireless routers or other cordless telephones Move the handset closer to the base The operating range may vary with environmental conditions and time of use There may be places within your environment that a cordless telephone will not work well If the problem only occurs in certain areas of your environment you can conclude that there is nothing wrong with the telephone Do not inst...

Page 54: ...ones on your telephone line to allow all of them to ring simultaneously Try unplugging one telephone at a time until the telephone starts ringing The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably on an upper floor If the other telephones in your home are having the same problem the problem is in your wiring or telep...

Page 55: ...on about DSL filters My telephone does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider Caller ID features work only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment A icon shows on the display and I don t know why Your t...

Page 56: ...ted to reset the LCD language back to English Press OFF CLEAR repeatedly to ensure that the handset is in idle mode Press MENU SELECT once Press CID three times then press menu selecT twice Press CID until ENGLISH appears Press menu selecT You hear a confirmation tone Common cure for electronic equipment If the telephone is not responding normally try resetting it Do the following in the order lis...

Page 57: ...s Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of an...

Page 58: ... abrasion If this product does not operate normally read the Troubleshooting section on pages 44 51 in this user s manual If you cannot solve the problem or if the product is damaged refer to Limited warranty on page 58 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks Repl...

Page 59: ...arily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries Precautions for users of implanted cardiac pacemakers...

Page 60: ...sult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the t...

Page 61: ...al equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications FCC Part 68 and ACTA ...

Page 62: ...nt from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may n...

Page 63: ...les or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purc...

Page 64: ... get warranty service You must Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and Provide your name complete and correct mailing address and telephone number O...

Page 65: ... Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase Limited warranty ...

Page 66: ...he age of the battery DECT 6 0 digital technology Telecommunications DECT 6 0 is a new frequency band that transmits your voice across multiple channels This technology provides superior quality of voice and sound high protection against wiretapping and better range than 2 4 GHz and 5 8 GHz phone systems while not interfering with wireless routers Telephone operating range This cordless telephone ...

Page 67: ...tries from caller ID history 38 Dial a directory number 30 Dial a number from caller ID history 37 Dial a redial list number 17 Dial a speed dial number 32 Dialing options 37 Dial mode 14 Directory 25 30 Directory storage 26 Display dial 17 30 32 37 Display screen messages 42 DSL filter 4 7 E Elapsed time 15 End a call 16 F Flash 19 H Handset locator 22 Handset ringer tone selectable ringer tone 1...

Page 68: ... on hook dialing 15 R Reasons for missing caller ID information 35 Redial 17 Ring tone 11 S Screen icons 40 Speakerphone switching 16 Speed dial 31 32 T Tabletop installation 4 Technical specifications 61 Temporary ringer silencing 15 Temporary tone dialing 20 Three way conversation 21 24 Troubleshooting 44 V Voicemail 12 Volume 11 19 W Wall mount installation 7 Index ...

Page 69: ...rican Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 4 AT T 11 13 www telephones att com ...

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