AT&T CRL32102 Complete User'S Manual Download

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Audio Assist® is a registered trademark of Advanced American Telephones.

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219.

RBRC® and 1-800-8-BATTERY® are registered trademarks of the

Rechargeable Battery Recycling Corporation.

Printed in China. Issue 7.0 AT&T 03/15.

www.telephones.att.com

Summary of Contents for CRL32102

Page 1: ...Complete user s manual CRL32102 CRL32202 CRL32302 CRL32352 CRL32452 DECT 6 0 cordless telephone answering system with caller ID call waiting...

Page 2: ...information section on pages 74 75 of this manual Please thoroughly read this user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT...

Page 3: ...phone line cord Abridged user s manual CRL32102 CRL32202 CRL32302 CRL32352 CRL32452 DECT 6 0 cordless telephone answering system with caller ID call waiting Telephone base installation If you have DSL...

Page 4: ...inger volume 12 Ringer tone 12 Set date time 13 LCD language 14 Caller ID announce 14 Talking digit 15 Voicemail visual message waiting indicator 15 Save your speed dial voicemail number 16 Clear voic...

Page 5: ...er ID About caller ID 38 Information about caller ID with call waiting 38 Caller ID log 39 How the caller ID log works 39 Missed new call indicator 39 Caller ID operation 40 Memory match 40 Review the...

Page 6: ...e indicator lights 61 Handset alert tones 62 Telephone base tones 62 Handset display screen messages 63 Troubleshooting 65 Maintenance 73 Important safety information 74 Safety information 74 Especial...

Page 7: ...ation about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our...

Page 8: ...racters page 35 SPEAKER Press to switch between the speakerphone and the handset page 23 QUIET pound key Press repeatedly to display other dialing options when reviewing a caller ID log entry page 41...

Page 9: ...e menu display Main menu Play messages page 49 Answering sys page 44 Directory page 31 Caller ID log page 38 Intercom appears if you have more than one handset page 29 Ringers page 12 Set date time pa...

Page 10: ...or stop message playback page 52 SKIP Press to skip a message page 52 REPEAT Press to repeat a message page 52 Press twice to play the previous message page 52 X DELETE Press to delete the message cur...

Page 11: ...e or cabinet outlet 1 2 Plug the large end of the smaller power adapter into an electrical outlet not controlled by a wall switch Ensure the small end of the smaller power adapter is plugged into the...

Page 12: ...slide the battery compartment cover downwards Lift out the old battery and disconnect it from the handset Follow the instructions to install and charge the new battery Align the cover flat against th...

Page 13: ...nutes The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or shows Place in charger Battery has no or very lit...

Page 14: ...lation With the upper tabs marked A on top align the holes of the wall mount bracket with the studs on the standard wall mounting plate and slide the bracket down until it locks securely 1 Plug one en...

Page 15: ...o the side of the telephone base Align the upper slots on the back of the telephone base just above the upper tabs marked A of the wall mount bracket Make sure the lower slots of the telephone base ar...

Page 16: ...rom the electrical outlet If the telephone line cord and power adapter cord are bundled untie them first Slide the wall mount bracket up and remove it from the wall mounting plate 1 2 Unplug the end o...

Page 17: ...ID or pDIR until the symbol is next to the feature you want to select Press MENU SELECT to select the highlighted item NOTE Press OFF CANCEL to cancel an operation back up to the previous menu or exit...

Page 18: ...silenced for all incoming calls However the handset still plays the paging tone when responding to the handset locator If the ringer volume is set to off caller ID will not be announced and Caller ID...

Page 19: ...press MENU SELECT to enter the main menu Use qCID or pDIR to scroll to Set date time and then press MENU SELECT Use qCID or pDIR to choose the month MM or enter the number using the dialing keys Use q...

Page 20: ...you know who s calling without having to look at the display When you have an incoming call the handset and or base speaks Call from and the name of the caller based on the directory or caller ID info...

Page 21: ...d correctly Caller ID announce is available in English only Talking digit You can select up to three levels of volume or turn off the audible spoken tone that is spoken when you press the dialing keys...

Page 22: ...T Use the dialing keys to enter the voicemail access number provided by your telephone service provider up to 30 digits when prompted Press qCID or pDIR to move the cursor to the left or right Press M...

Page 23: ...1 Press MENU SELECT when in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Settings then press MENU SELECT 3 Use qCID or pDIR to scroll to Clr voicemail then press MENU SELECT The s...

Page 24: ...space and delete a character Press and hold MUTE DELETE to delete all characters 5 Press MENU SELECT to save the setting and return to the previous menu There is a confirmation tone Key tone The hands...

Page 25: ...not use this home area code feature If you do you cannot place local calls from your caller ID log as they will have only seven digits To set the home area code 1 Press MENU SELECT in idle mode to ent...

Page 26: ...l to Dial mode then press MENU SELECT 4 Use qCID or pDIR to highlight Touch tone or Pulse then press MENU SELECT The screen briefly displays DIAL MODE is touch tone or DIAL MODE is pulse There is a co...

Page 27: ...r the dialing keys to enter the desired number of hours 1 12 you would like to turn on QUIET mode then press MENU SELECT Your screen briefly shows Answering sys is ON and then Quiet mode on To turn QU...

Page 28: ...on the handset OR Press any dialing key 0 9 TONE or on the handset Ending a call Press OFF CANCEL on the handset or return the handset to the telephone base or charger Auto off A call ends automatica...

Page 29: ...ollow the instructions in the Battery installation and charging section on pages 6 7 Last number redial Each handset and the telephone base stores the last 10 telephone numbers dialed up to 30 digits...

Page 30: ...r caller s voice on the handset earpiece or when you are listening to a message or an announcement To turn on this feature While you are on a call or listening to a message or an announcement using th...

Page 31: ...already on a call you hear two beeps Press PHONE FLASH on the handset to put your current call on hold and take the new call Press PHONE FLASH at any time to switch back and forth between calls NOTE M...

Page 32: ...o the desired number 4 Press MENU SELECT to dial the number shown To access the redial list while on a call 1 Press REDIAL PAUSE to show the most recently dialed number 2 Press qCID or pDIR to scroll...

Page 33: ...n shows TRANSFER TO Use the dialing keys to enter a specific handset number 1 9 for handsets 1 9 TONE followed by 0 2 for handsets 10 12 or TONE followed by for all handsets or press qCID or pDIR to s...

Page 34: ...the handsets continues To stop the paging tone Press PHONE FLASH SPEAKER or any dialing key 0 9 TONE or on the handset s OR Press HANDSET LOCATOR on the telephone base Join a call in progress When a h...

Page 35: ...handset and press MENU SELECT Your handset screen shows Calling HANDSET X or Calling all handsets The other handset s rings and shows Other handset is calling HANDSET X is calling all or HANDSET X is...

Page 36: ...ther handset If you have more than two handsets your screen shows INTERCOM TO Use the dialing keys to enter a specific handset number 1 9 for handsets 1 9 TONE followed by 0 2 for handsets 10 12 or TO...

Page 37: ...Not available at this time Capacity The directory can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for names and 30 digits for telephone numbers A convenient se...

Page 38: ...ELECT to move on to the name The display shows Number already saved if the number is already in the directory You cannot save the same number twice 7 Use the dialing keys to enter a name up to 15 char...

Page 39: ...T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Press MENU SELECT to store your new directory entry The handset shows Saved and a confirmation tone sounds Add a predialed telephone number to the director...

Page 40: ...The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter Press qCID or pDIR to scroll throug...

Page 41: ...ited If you only want to edit the name skip to Step 3 2 To edit the number Press the dialing keys to add digits Press qCID or pDIR to move the cursor to the left or right Press MUTE DELETE to erase a...

Page 42: ...rectory list 5 Press qCID or pDIR to scroll to the phone number you wish to assign to the selected speed dial location 6 Press MENU SELECT to save the setting and return to the previous menu There is...

Page 43: ...ious menu Assign your speed dial voicemail number See the Save your speed dial voicemail number section on page 16 for instructions on assigning your speed dial voicemail number Make a call using spee...

Page 44: ...scribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the...

Page 45: ...5 characters for the name Missed new call indicator When a handset is in idle mode and has new or missed calls its screen shows XX Missed calls All new or missed entries are counted as missed calls Ea...

Page 46: ...ler ID log Review the caller ID log to find out who called to return the call or to copy the caller s name and number into your directory Caller ID log empty appears if there are no records in the cal...

Page 47: ...ress PHONE FLASH or SPEAKER to call the number To save the number to the directory see Save a caller ID log entry to the directory on the next page Dial a caller ID log entry 1 When in the caller ID l...

Page 48: ...or example Johnson Charlie becomes Charlie Johnson when you press 5 Press MENU SELECT when done The handset shows Saved NOTES You might need to change how a caller ID number is dialed if the entry doe...

Page 49: ...PRIVATE CALLER The caller prefers not to show the phone number and name UNKNOWN NUMBER Your telephone service provider cannot determine the caller s number UNKNOWN NAME Your telephone service provide...

Page 50: ...s The system does not record any announcement shorter than two seconds To play your current outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press qC...

Page 51: ...described on the previous page You cannot delete the default announcement Answer on off Unless you change it the answering system is on and ready to record messages You can turn the answering system...

Page 52: ...swering system to answer an incoming call after two three four five or six rings You can also select toll saver which is explained below Unless you change it the answering system answers an incoming c...

Page 53: ...nge the remote access code 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press qCID or pDIR to scroll to Answering sys then press MENU SELECT 3 Press qCID or pDIR to sc...

Page 54: ...e Press OFF CANCEL to cancel NOTES The message alert tone beeps only if all the following conditions are met Answering system is on Message alert tone setting is on There are new messages To temporari...

Page 55: ...ve and how to access them contact your telephone service provider To use your voicemail service rather than the answering system turn off the answering system To use the answering system rather than y...

Page 56: ...message playback The handset screen displays Rec mem full in idle mode and the number of messages and F flash alternately in the message counter at the telephone base Once the memory is full you cann...

Page 57: ...You hear a sample of the ringer while adjusting the volume The telephone base announces Base ringer is off when you set the volume to 0 Temporarily turning off the message alert tone If the new messag...

Page 58: ...messages on a cordless handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select Play messages If there are new and old messages press qC...

Page 59: ...ge Press 4 to repeat the message Press twice to hear the previous message Press MUTE DELETE to delete the message Press 5 to stop the playback Press SPEAKER to switch between speakerphone mode and han...

Page 60: ...ess qCID or pDIR to scroll to Answering sys Press MENU SELECT 3 Press qCID or pDIR to highlight Record memo then press MENU SELECT The system announces Record after the tone Press 5 when you are done...

Page 61: ...d message playback 1 99 flashing Total number of messages and memos The number flashes when there are new or missed messages After a power failure the number in the message counter flashes to indicate...

Page 62: ...following remote commands Remote commands 1 Press to listen to all messages 2 Press to listen to new messages only 3 Press to delete the current message during playback 33 Press twice to delete all ol...

Page 63: ...the call automatically If you pause for more than four seconds during remote access you hear a help menu listing all features and commands If there is no command for another 20 seconds the call ends a...

Page 64: ...base 1 Before you begin registration make sure the handset is out of the telephone base or charger and shows To register HS see manual 2 Put the handset you wish to register on the telephone base crad...

Page 65: ...mmediately press HANDSET LOCATOR while the IN USE light is still flashing The light flashes for about seven seconds If the light stops flashing start again with Step 1 4 It takes up to 10 seconds to c...

Page 66: ...w message in the answering system 10 16 MSG While playing messages the sequence of the message currently playing XX YY XX is the sequence of the message currently playing YY is the total number of all...

Page 67: ...when the speakerphone is in use Screen icons indicator lights and alert tones Telephone base indicator lights Incoming call light Flashes when there is an incoming call IN USE light On when the hands...

Page 68: ...he system has completed the command successfully 4 beeps The other party has ended your intercom call OR The handset has gone out of range from the base during a call 4 short beeps Low battery warning...

Page 69: ...ed a call HANDSET X is calling for systems with 3 or more handsets Another system handset is calling Incoming call There is a call coming in Intercom The handset is on an intercom call Intercom ended...

Page 70: ...ccessful Ringer off The ringer is turned off Ringer muted The ringer is off temporarily while the handset is ringing Saved An entry has been successfully saved in the directory Speaker The handset spe...

Page 71: ...llation and charging in this user s manual on pages 6 7 The display shows No line I cannot get a dial tone Try all the suggestions mentioned above If the previous suggestions do not work disconnect th...

Page 72: ...e telephone base for one minute to allow the cordless handset and base to synchronize Move the cordless handset closer to the telephone base You might have moved out of range Reset the telephone base...

Page 73: ...rowave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your...

Page 74: ...Install the battery again and place the cordless handset into the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to...

Page 75: ...filter between the telephone line cord and the telephone wall jack page 5 The filter prevents noise and caller ID problems resulting from DSL interference Please contact your DSL service provider for...

Page 76: ...to remote commands Make sure to enter your remote access code correctly page 47 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the ph...

Page 77: ...fferently page 49 If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail I ve set my LC...

Page 78: ...following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Completely remove the battery Re...

Page 79: ...ectrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone ha...

Page 80: ...h any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line o...

Page 81: ...ect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries o...

Page 82: ...ons outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone servi...

Page 83: ...t from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsi...

Page 84: ...base power adapter back to the power outlet After about 20 seconds when the IN USE light starts flashing release HANDSET LOCATOR and then press it again within two seconds When the phone successfully...

Page 85: ...ondition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the d...

Page 86: ...hase or receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer...

Page 87: ...oice and sound high protection against wiretapping and better range than 2 4 GHz and 5 8 GHz phone systems while not interfering with wireless routers Now calls can be taken in the basement backyard a...

Page 88: ...Delete a speed dial number 37 Delete caller ID log entries 41 Deregistering all handsets 59 Dialing From a record in the caller ID log 41 From the directory 35 Directory Dial number 35 Edit an entry 3...

Page 89: ...ace a speed dial number 36 Ringer silencing 22 Ringer tone 12 Ringer volume Base 51 Handset 12 S Screen icons 60 Search by name 34 Speakerphone 23 Speed dial 36 37 Assign or reassign number 36 Delete...

Page 90: ...0 cordless telephone answering system with caller ID call waiting 2012 2015 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property license...

Page 91: ...ll Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 RBRC and 1 800 8 BATTERY are registered trademarks...

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