AT&T ATT-EP5962 - ATT-Lucent Technologies Corded/Cordless Answeri User Manual Download Page 1

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SPEAK

User Manual (Part 2)

5.8 GHz 2-Line

Corded/Cordless

Answering System EP5962

with Caller ID & Call Waiting

91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 1

Summary of Contents for ATT-EP5962 - ATT-Lucent Technologies Corded/Cordless Answeri

Page 1: ...VOLUME SPEAKER User Manual Part 2 5 8 GHz 2 Line Corded Cordless Answering System EP5962 with Caller ID CallWaiting 91 000302 050 000_EP5962Englishmanual_Sep 02 2005 qxd 2 13 1950 7 21 PM Page 1 ...

Page 2: ... new handsets to make your phone more versatile see page 41 Your telephone can accommodate up to eight cordless handsets You can add new handsets AT T model EP590 2 sold separately at any time but each must be regis tered with the base before use The handset provided with your telephone is automatically registered as Handset 1 Additional handsets will be assigned numbers in the order they are regi...

Page 3: ...ow Caller ID works 24 To review your call log 25 To dial a call log entry 26 Messages with Caller ID 27 Answering System Operation Answering system operation 28 Day and time announcements 29 Outgoing announcements 30 Message playback 31 Answering mode 32 Number of rings before answer 33 Audible message alert 34 Recording and playing memos 35 Change security code 36 Remote access 37 Appendix Displa...

Page 4: ... FLASH to receive an incoming call if Call Waiting is activated or use for other features requiring FLASH see page 14 Volume Press to adjust voice volume or control the handset ringer volume while ringing Handset Xfer Intercom Press to transfer a call or initiate an intercom conversation see pages 11 16 Redial Log See page 10 Caller ID Logs See page 24 Screens HANDSET 1 RDL CID MENU Menus Main Men...

Page 5: ...bove the key CLEAR Press to exit current menu or clear an entry INTERCOM TRANSFER Press to begin intercom call or transfer external call MUTE Press to silence microphone press again to resume FLASH During a call press to receive an incoming call if Call Waiting is activated VOLUME Press to adjust speakerphone listening volume or control the base ringer volume while ringing HEADSET Press to activat...

Page 6: ...service Check to make sure the telephone package includes the following VOLUME SPEAKER Telephone base Base handset Cordless handset Base power adapter Charger power adapter Belt clip Battery compartment cover Battery pack Telephone line cords 2 Handset charger Handset cord 91 000302 050 000_EP5962Englishmanual_Sep 02 2005 qxd 2 13 1950 7 21 PM Page 4 ...

Page 7: ... beginning on page 24 for more details about how these features work Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and base can communicate over only a certain distance which can vary with the locations of the base and handset the weather and the construction of your home or office For bes...

Page 8: ...t the black line cord to jack labeled LINE 1 L1 L2 NOTE Use only the power cord supplied with this product If you need a replacement call 1 800 222 3111 Be sure to use an electrical outlet not controlled by a wall switch Connect handset cord to corded handset Line 1 Line 2 Line identification To identify phone lines press SPEAKERPHONE then call one of your telephone numbers If you hear a busy sign...

Page 9: ...ine cord to jack labeled LINE 2 Line 1 Line 2 Connect clear line cord to jack labeled LINE 1 L1 L2 NOTE Use only the power cord supplied with this product If you need a replacement call 1 800 222 3111 Be sure to use an electrical outlet not controlled by a wall switch Line identification To identify phone lines press SPEAKERPHONE then call one of your telephone numbers If you hear a busy signal Li...

Page 10: ...re battery pack can be kept charged in the base for quick replacement when a handset battery becomes depleted and for power failure operation see page 44 Plug power cord into jack on underside of charger then plug A C plug into electrical outlet Charging of the Handset Battery Pack The cordless handset is powered by a rechargeable battery pack It charges automatically whenever the handset is in it...

Page 11: ...tely For best results use an AT T 2 5 mm headset VOLUME SPEAKER Snap belt clip into notches on side of handset Rotate and pull to remove Plug 2 5 mm headset into jack on side of handset beneath small rubber cap or base Use DATA port at back of phone to connect fax or modem if desired data port uses Line 2 only 91 000302 050 000_EP5962Englishmanual_Sep 02 2005 qxd 2 13 1950 7 21 PM Page 9 ...

Page 12: ...e between hands free speakerphone and normal handset use Press OFF to hang up Last number redial Select RDL to view the last 5 numbers called up to 32 digits each Use the V buttons to highlight a number then press LINE 1 or LINE 2 to dial Select SELECT then ERASE to delete this number from the redial memory or SELECT and then SAVE to copy the number into your directory see page 21 Mute During a co...

Page 13: ...set Press XFER to display a list of handsets and base Use the V buttons to highlight the set you want then select OK to transfer the call to the remote set A person at the remote set can press LINE 1 LINE 2 or the INTERCOM TRANSFER button to receive the transferred call NOTE If the transferred call is not answered in 30 seconds the call will be returned to the originating handset Thirty seconds la...

Page 14: ...number redial Select RDL to view the last 5 numbers called up to 32 digits each Use the V buttons to highlight a num ber then press LINE 1 or LINE 2 to dial Select SELECT then ERASE to delete this number from the redial mem ory or SELECT and then SAVE to copy it into your directory see page 21 Mute During a conversation select MUTE to silence the microphone You will see MICROPHONE MUTED in the dis...

Page 15: ...Call transfer During a conversation you can transfer the call to a handset Press TRANSFER to display a list of handsets Use the V buttons to highlight the set you want then select OK to transfer the call to the remote set NOTE If the transferred call is not answered in 30 seconds the call will be returned to the base Thirty seconds later the base display will show CALL ON HOLD RING BACK If the RIN...

Page 16: ... softkey and then or to adjust the volume Call waiting If you have Call Waiting service you will hear a beep if someone calls while you are already on a call Press the FLASH button for the line in use to put your current call on hold and take the new call You can press FLASH at any time to switch back and forth between calls Ring silencing Press CLEAR while the phone is ringing to silence the ring...

Page 17: ... the first call select HOLD to put your current call on hold then LINE 1 or LINE 2 to select the previous line You can repeat this step at any time to switch to the call on the other line without dropping either call NOTE While on a call if a call comes in from the other line you will hear a brief ring and the display will show INCOMING CALL ON LINE x followed by CID Call Waiting information if ap...

Page 18: ... you will hear a beep to alert you if there is an incoming call You have two options Press LINE 1 or LINE 2 at the handset to answer the outside call and conference it in with your existing intercom conversation Press OFF twice at the handset or INTERCOM once at the base to terminate the intercom conversation then answer the outside call see pages 10 13 VOLUME SPEAKER VOLUME SPEAKER Press INTERCOM...

Page 19: ...swered select CONF 5 To end the 3 way conference call select DROP then scroll down to the option you want To drop line 1 scroll to DROP LINE 1 then select OK To drop line 2 scroll to DROP LINE 2 then select OK To end a conference call scroll to DROP BOTH LINES then select OK You can also end a confer ence call by pressing OFF on the handset On the base pressing SPEAKERPHONE or hanging up the corde...

Page 20: ... to confirm NOTE If you select OFF you will not hear a beep when you press keys Contrast At this menu you can adjust the handset screen contrast to one of 16 levels Use or to select the level you prefer then select OK to confirm Rename At this menu you can change the name up to 14 characters that appears on your handset screen and identifies your handset in all Intercom Transfer menus To enter cha...

Page 21: ...ect OK Keypad tone The handset is factory programmed to beep at each key press Select ON or OFF then select OK to confirm NOTE If you selected OFF you will not hear beeps at each keypress Contrast At this menu you can adjust the base screen contrast to one of 16 levels Use or to select the level you prefer then select OK to confirm Rename At this menu you can change the name up to 14 characters th...

Page 22: ... is the same for both the handset and the base Timeouts and error tones If you pause for too long while making an entry the pro cedure will time out and you will have to begin again The time out duration is 20 seconds If all memory locations are in use an error tone will sound when you attempt to enter a new number This means the memory is full and you will not be able to store a new number until ...

Page 23: ...usiness telephone system To enter a name Use the dial pad and the chart below to enter a name up to 16 characters Each press of a particular key will cause characters to be displayed in the following order The cursor moves to the right when you press another dial pad button Select to enter a space Select CLR to erase letters if you make a mistake Press 1 repeatedly to enter an ampersand apostrophe...

Page 24: ...o select FIND enter the name or part of the name and select FIND again Press dial pad buttons once for the first letter twice for the second three times for the third as shown on page 21 To call a displayed number To dial the displayed entry on the handset press LINE 1 or LINE 2 or press SPEAKER To dial the displayed entry on the base press LINE 1 or LINE 2 or press SPEAKERPHONE or lift the corded...

Page 25: ...second editing screen DEL BACK and PAUSE or SPACE Select DEL to delete the character on the cursor Select PAUSE when editing a number to enter a three second dialing delay Select SPACE when editing a name to enter a space Select BACK to go back to the first edit screen Select SAVE when you are done editing the name or number Press CLEAR at any time to back up to the previous screen or exit the men...

Page 26: ...aller are in areas offering Caller ID service and if both telephone companies use compati ble equipment Handset and Base call logs There are separate Caller ID logs in each handset and in the base Actions taken on entries in one log will not affect the other logs For example if you delete entries from the base log they will still appear on the handset s Each call log can store up to 50 entries Eac...

Page 27: ...o view dialing options see page 26 Highlight DELETE CID then choose THIS to delete displayed entry or ALL then YES to delete all entries in the call log Highlight SAVE TO MEM to copy the displayed name and number into the directory see page 23 to edit name or number RDL CID MENU Press for dialing options Press 4 to delete Press 7 to copy to directory DIAL OPTIONS DELETE CID 4 SAVE TO MEM 7 V OK CH...

Page 28: ...ial a long distance call If the number displayed is not in the correct format you can change how it is dialed Select MENU then to see a list of dialing options Select V or to highlight the option you want then Select DIAL use line 1 or press LINE 2 to dial Highlight desired option and then select DIAL to use line 1 or press LINE 2 to use line 2 555 6789 1 555 6789 908 555 0100 1 908 555 0100 V DIA...

Page 29: ... the corded handset At the handset messages are played through the speakerphone If you prefer to listen privately you can press SPEAKER to switch to earpiece playback The answering system plays the message only once then changes its status from new to old You can press CLEAR to stop message playback but no other answering system features are available at this point To play back voice messages with...

Page 30: ...ee page 31 NOTE Only one station handset or base can access the answering system at a time Mailbox buttons flash to announce new messages Press to start or stop Line 1 message playback see page 31 Press to start or stop Line 2 mes sage playback see page 31 Press to record memo see page 35 phone conversation see page 35 or out going announcement see page 30 Press to delete messages see page 31 Pres...

Page 31: ...t OK To set the day scroll to a day of the week then select SET Scroll to the correct day then select OK To set the time scroll to the current time setting then select SET Use the dial pad to enter four digits 08 15 then press 2 for AM or 7 for PM Select SAVE when time is entered correctly RDL CID MENU MAILBOXES SETUP HANDSET REGISTER V OK Highlight MAILBOXES PLAY MAILBOX 2 PLAY MAILBOX 1 SET DAY ...

Page 32: ... long Announcements less than 3 seconds long will not be recorded NOTE Each mailbox has its own announcement To review or delete your announcement Follow the steps at left to highlight LISTEN TO OGA or DELETE OGA NOTE If you delete your outgoing announcement calls will be answered with the pre programmed announcement described above Select MENU then highlight MAILBOXES Highlight mailbox to modify ...

Page 33: ...urrent message unless it is pressed within 2 seconds of beginning of message playback in which case it plays the previous message Press DELETE or select DEL to delete message being played back Select MENU for more options Press 5 to pause or resume playback Press 6 to skip to next message Press CLEAR or any mailbox button to stop playback To delete all messages To delete all messages press DELETE ...

Page 34: ...rry messages to this number cannot be accepted You can use this announcement or replace it with a record ing of your own voice After turning on the Announce Only feature follow the steps on page 30 to record your announcement Callers will hear this announcement only when the Announce Only feature is turned on Otherwise they will hear the standard announcement asking them to leave a message Select ...

Page 35: ...s if you have no new messages Select SAVE to confirm your choice See page 28 to turn one or both mailboxes off so that incoming calls are never answered Select MENU then highlight MAILBOXES Highlight mailbox to modify REVIEW CHNG OGA ANSWER RECORD SEC CODE 5000 OF RINGS 2 V SET Highlight OF RINGS L1 ANSWER MODE AFTER 4 RINGS SAVE Choose number of rings MAILBOXES DIRECTORY SETUP BASE DISPLAY BASE I...

Page 36: ...re new messages waiting Select OFF or ON then select OK Highlight mailbox to modify SEC CODE 5000 REVIEW CHNG OGA OF RINGS 2 AUD ALERT OFF V SET Highlight AUD ALERT OFF AUDIBLE ALERT IS OFF OFF ON OK Choose setting ON MAILBOXES DIRECTORY SETUP BASE DISPLAY BASE ID V OK Select MENU then highlight MAILBOXES PLAY MAILBOX 2 PLAY MAILBOX 1 SET DAY TIME SETUP MAILBOX 1 V OK 91 000302 050 000_EP5962Engli...

Page 37: ...on the base The conversation will be recorded into the mailbox associated with the line the call is on Press MAILBOX LINE 1 LINE 2 or RECORD to stop recording NOTE The far end parties will hear a long beep when the recording is initi ated There will be no other indication to them so to ensure compliance with any state and federal regulations that concern recording a telephone call you should start...

Page 38: ...lpad enter a four digit number then select SAVE NOTE The security number you enter will be applied to both mailboxes Highlight mailbox to modify REVIEW CHNG OGA ANSWER RECORD SEC CODE 5000 OF RINGS 2 V SET Highlight SEC CODE SECURITY CODE 5000 SAVE Enter 4 digit security code MAILBOXES DIRECTORY SETUP BASE DISPLAY BASE ID V OK Select MENU then highlight MAILBOXES PLAY MAILBOX 2 PLAY MAILBOX 1 SET ...

Page 39: ... Change answer mode 9 mailbox 1 or 2 Turn mailbox off 0 mailbox 1 or 2 Turn mailbox on 0 mailbox 1 or 2 Exit Help menu 5 All messages Press 1 mailbox number New messages Press 2 mailbox number Press to repeat current message Press twice to hear previous message Press to skip current message and advance to next message Press to stop any operation stop playback stop recording Press during playback t...

Page 40: ...arging animated dis play This icon is only on handset screen Handset identification number M Microphone is muted H Call is on hold P No AC power R Handset is not yet registered or searching for base Battery power levels Battery fully charged Approximately half power remaining Battery power is low should be recharged soon flashing Battery power is very low and must be recharged HANDSET 1 RDL CID ME...

Page 41: ...You are using handset speaker handset only Screen display messages VOLUME SPEAKER INCOMING CALL ON LINE 2 There is a call coming in on Line 2 NEW MESSAGES There are new answering system messages X NEW CALLS There are new calls in the CID log SEARCHING FOR BASE The handset has lost communication with the base handset only MAILBOX IS BUSY Another handset or base has accessed the answering system LIN...

Page 42: ...MUTE On when base microphone is muted HEADSET On when headset is in use SPEAKERPHONE On when speakerphone is in use ON OFF LINE 1 2 On Mailbox turned on Off Mailbox turned off LINE 1 2 Steady Line in use Slow flash Line on hold Quick flash Line ringing MAILBOX LINE 1 2 Steady Old messages Flashing New messages SPARE BATTERY Steady Spare battery is charging Flashing AC power is off Spare battery is...

Page 43: ...SPEAKER VOLUME SPEAKER To add a new handset Make sure your handset batteries are properly installed and charged The handset will display NO BASE SUBSCRIPTION and ENTER BASE ID alternatively Enter the 15 digit base ID and then select OK The handset will display PLEASE WAIT and then will search for the base NOTE If the registration is successful the handset will display the new handset number NOTE I...

Page 44: ...XES DIRECTORY SETUP BASE DISPLAY BASE ID V OK Base Select MENU then highlight SETUP BASE ENHANCED MODE RENAME DEREGISTER ALL CONTRAST V SET Select SET To deregister all handsets Select MENU on the base scroll to SETUP BASE then select OK Scroll to DEREGISTER ALL and then select SET The base will display DO YOU WANT TO DEREGISTER ALL HANDSETS Select YES All handsets are deregistered and are unusabl...

Page 45: ... NEW on the handset The handset will display ENTER BASE ID Enter the 15 digit base ID and then select OK The handset will display PLEASE WAIT and then will search for the base NOTE If the registration is successful the handset will display the new handset number NOTE If the incorrect registration ID is entered and OK is selected the incorrect ID will be deleted and the handset will display Enter B...

Page 46: ...Insert battery with contacts facing up and to the right as shown Power failure operation In the event of a power failure a fully charged spare battery in the base will allow you to make and receive calls on the base as well as the system s cordless handset s for 30 to 60 minutes depending on usage In power failure mode the SPARE BATTERY indicator on the base will flash You will see CHECK AC POWER ...

Page 47: ...r to the base Appliances plugged into the same circuit as the base can cause interference Try moving the appliance or base to another outlet The layout of your home or office might be limiting the operating range Try moving the base to another location preferably on an upper floor Disconnect the base from the modular jack and plug in a corded tele phone If calls are still not clear the problem is ...

Page 48: ...answer after 10 rings Announcement message is not clear When you record your announcement make sure you speak in a nor mal tone of voice about 9 inches from the base Make sure there is no background noise TV music etc while you are recording You can record your announcement from the cordless handset if announcement is not clear System does not respond to remote commands Be sure to enter your Remot...

Page 49: ...transfer 13 CID 24 Conference calls 17 D Day time 29 Delete Call Log entries 25 Delete redial entries 10 12 Deregister all handsets 19 42 Dialing manual dialing 10 12 directory dialing 23 Directories dial number 23 edit entries 23 name search 22 new entries 21 Display screen 25 E Ending calls 10 12 Error tones 20 40 F Flash switchhook flash 14 H Hands free use 10 12 Headset 9 Hold 11 13 I Incoming...

Page 50: ...echarging 8 44 Recording phone conversations 2 way recording 35 Redial 10 12 Repeat 31 Replacing a new handset 42 Re Registering a handset 43 Ring silencing 14 Ring tone options 18 19 S Search for name 22 Security codes 36 37 Skip 31 Spare battery 44 Speakerphone 10 12 T Technical specifications 49 Time 29 Tones base tones alerts 40 handset tones alerts 40 send tones during call 15 Troubleshooting...

Page 51: ...nit Voltage AC Voltage 60Hz 96 144 Vrms Base Unit Voltage AC Adapter Output 8 Vdc Handset Voltage 2 3 Vdc Channels 95 Channel Spacing 864 KHz Sensitivity 93 dBm Charger Voltage AC Adapter Output 8 Vdc 91 000302 050 000_EP5962Englishmanual_Sep 02 2005 qxd 2 13 1950 7 21 PM Page 49 ...

Page 52: ...x number Record announcement 8 mailbox number 5 to stop Change answer mode 9 mailbox number End remote access call or hang up Turn mailbox off 0 mailbox number Turn mailbox on If off system answers after 10 rings Enter access code then press 0 mailbox number Call your phone number then enter your 4 digit access code preset to 5000 NOTE Messages are played back in order from newest to oldest 5 8 GH...

Page 53: ...served AT T and the Globe Design are trademarks of AT T Corp licensed to Advanced American Telephones Printed in China Issue 4 AT T 09 05 91 000302 050 000 www telephones att com 91 000302 050 000_EP5962Englishmanual_Sep 02 2005 qxd 2 13 1950 7 21 PM Page 51 ...

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AT&T ATT-EP5962 - ATT-Lucent Technologies Corded/Cordless Answeri, User Manual

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