manualshive.com logo in svg

AT&T 89-0413-00 - 974 Small Business System Speakerphone, User Manual, Page: 1 / 106

Share
Download
AT&T 89-0413-00 - 974 Small Business System Speakerphone User Manual Download Page 1

AT&T Small Business System

Speakerphone with Intercom and

Caller ID/Call Waiting 974 

Please also read

Part 1 — Important 

product information

USER’S MANUAL 

Part 2

© 2006 Advanced American Telephones. All Rights reserved.

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

974CIB_06  4/7/06  3:32 PM  Page II

Summary of Contents for 89-0413-00 - 974 Small Business System Speakerphone

Page 1: ...l Waiting 974 Please also read Part 1 Important product information USER S MANUAL Part 2 2006 Advanced American Telephones All Rights reserved AT T and the Globe Design are trademarks of AT T Corp lic...

Page 2: ...ine 36 Reset COVM indicator 37 Program home and local area codes 38 Assign the line group for this phone 39 Erase all settings and return the phone to default settings 40 Set this phone to be the Cent...

Page 3: ...l waiting 76 Calls received on two or more lines simultaneously 77 Display screen messages 78 Message waiting and NEW CALL light 79 Call history 79 Remove calls from call history 81 Dial a number from...

Page 4: ...an store up to 200 additional numbers with names This phone has a caller ID feature which supports caller ID with call waiting service Caller ID services are subscriber services available from many lo...

Page 5: ...siness System Speak k with Intercom r r and Caller ID CallWaiting W W 974 This Quick Start pro r ro basic instructions F installation options i which allow o o ou to use a efer f f to y A A Small Busi...

Page 6: ...the advanced features of this telephone Identify the number of phone lines you ll use Plan the layout of your phone system All connected phones must have the same line 1 phone number for the intercom...

Page 7: ...all 1 800 222 3111 if you need help doing this If you must install a DSL line into L1 L2 on the back of the phone use a DSL splitter Lines 1 and 2 share a telephone jack so if you need to install a DS...

Page 8: ...a subscriber service available from most local telephone companies for a fee When you subscribe to caller identification you can see who s calling before you answer the phone if you and the caller are...

Page 9: ...to make calls outside their home area codes If this applies to you you do not need to program any local area codes However if you dial only 10 digits to make calls to some areas outside your home are...

Page 10: ...y central 30 seconds office ring Auto mute Turn auto mute on On or off or off sounds at this extension will be heard automatically when paged Tone pulse Set the dial mode for Tone or pulse touch tone...

Page 11: ...rapid fast or very fast scroll LCD backlight Turn the screen On or off display backlight on or off COVM on off Turn COVM message On or off voice mail indicators on or off for each line COVM reset Cle...

Page 12: ...entrex console phone for your phone system CSL delay ring Set the time to delay Off 2 4 6 up to ring for Centrex 30 seconds console phone Language Select the language English Spanish or for screen dis...

Page 13: ...ion number you just repeating programmed has already been assigned Choose another number for this extension A short single tone The extension you are calling is in repeating DND mode A long single ton...

Page 14: ...ge 24 Battery installation Install a 9V alkaline battery purchased separately in order to use some features of this telephone in the event of a power failure If power fails and a working battery is in...

Page 15: ...are wall mounting the phone turn to Wall installation beginning on page 15 You will not need the wedge store it in case you use the phone on a table or desk in the future OR If you are using the phone...

Page 16: ...should not be more than 600 feet as it may cause interference with the advanced features of this telephone NOTE Users should use ONLY the line cords provided In case additional line cords are require...

Page 17: ...cord Plug one end of the coiled handset cord into the jack on the left side of the phone Plug the other end into the handset and hang up 14 Installation Installation Modular telephone jack lines 3 an...

Page 18: ...gh this same initialization any time it is reconnected to AC power if a working battery is not installed for example after a power failure or when the unit has been unplugged 5 Check for dial tone Lif...

Page 19: ...ck on the left side of the phone Plug the other end into the handset and hang up 5 Connect the power adapter to the telephone Use only the power adapter provided with this product To obtain a replacem...

Page 20: ...ks To use this installation option you ll need to purchase two two line adapters You will also need to purchase and install a blank wall plate Adapters and blank wall plates are available at retail st...

Page 21: ...The phone will run through this same initialization any time it is reconnected to AC power if a working battery is not installed for example after a power failure or when the unit has been unplugged...

Page 22: ...ansmission Four one line jacks Two two line jacks 19 Installation Installation Modular telephone jacks lines 3 and 4 with a two line adapter Modular telephone jacks lines 1 and 2 with a two line adapt...

Page 23: ...eatedly to move through the menu Press E to choose the menu item currently displayed This may be a lower level menu an action or a feature settings screen For example When is displayed you can press t...

Page 24: ...Pause Tone Flash Cancel View Done Main menu Phone settings Extension no Ringer on off Ringer type Delay ring Auto mute Tone pulse Hold reminder Main menu 21 Menu operation Menu operation Time date Sp...

Page 25: ...ress to save your choice The screen display includes EXIT 4 Press E to return to the idle screen NOTE You can exit feature setup and return to the idle screen any time Simply press and hold E Rapid sc...

Page 26: ...Intercom operation beginning on page 67 for details about one touch and intercom calls 1 Press E to begin feature setup 2 Press E The screen display includes PREFERENCE and the current setting 3 Press...

Page 27: ...If you duplicate an extension number already in use you will hear a repeating short ring error ring and the screen display will includehEXThXXhishalready usedhAssignhnewhEXTh hif the phone is in idle...

Page 28: ...our choice The screen display will include the current ringer setting for the next line L1 L4 8 Repeat steps 6 and 7 to turn the ringer on or off for other lines at this phone 9 When you are finished...

Page 29: ...he line shown 7 When the desired setting for this line is shown press to save your choice and move to the next line with its ringer type 8 Repeat steps 6 and 7 to set ringer types for other lines on t...

Page 30: ...ION NO 4 Press until the screen display includes DELAY RING and the current setting 5 Press or to change the delay ring setting Off 2 sec 30 sec 6 When the correct delay setting is shown press to save...

Page 31: ...includes EXTENSION NO 4 Press until the screen display includes Auto Mute and the current setting 5 Press or to toggle between On and Off 6 When the correct setting is shown press to save your choice...

Page 32: ...urn to the idle screen any time Simply press and hold E Turn hold reminder on or off 1 Press E to begin feature setup 2 Press until the screen display includes PHONE SETTINGS 3 Press E The screen disp...

Page 33: ...correct month setting The screen display includes DATE and the current day of the month setting 12 Press or until the correct day of the month is shown 13 Press to save the day of the month The scree...

Page 34: ...E to begin feature setup 2 Press until the screen display includes SPECIAL OPTIONS 3 Press E The screen display includes LINE USAGE 4 Press E The screen display includes L1 USAGE and the current sett...

Page 35: ...rough the line choices Line 1 Line 4 6 When the line you wish to set as prime is displayed press to save your choice The screen display includes AUTOMATIC MODE 7 Proceed to step 5 on page 33 to set th...

Page 36: ...Press until the screen display includes AUTOMATIC MODE and the current setting 5 Press or to toggle between Speakerphone and Headset 6 When the desired mode is displayed press to save your choice The...

Page 37: ...current setting 5 Press or to change the setting Very Slow Slow Medium Fast or Very Fast 6 When the correct scroll rate is shown press to save your choice The screen display includes LCD BACKLIGHT 7...

Page 38: ...Press or to toggle between On and Off 6 When the correct setting is shown press to save your choice The screen display includes COVM ON OFF 7 Proceed to step 5 on page 36 to set the next feature COVM...

Page 39: ...ress or to toggle between On and Off for the line shown 7 When the correct setting is shown press to save your choice The screen display includes COVMHON OFF for the next line and the current setting...

Page 40: ...COVMhRESET L4hCOVM RESET orhALLhCOVMhRESEThandhDONE 7 When the line you want to reset is displayed press E to remove the message waiting indicator You can clear all the lines at once by choosing ALLhC...

Page 41: ...local area codes use the dial pad keys and then press to scroll to the next screen LOCALhAC2 hLOCALhAC3 hLOCAL AC4 and LOCALhAC5 NOTE If you must dial the area code to place calls within your own area...

Page 42: ...ugh the line group choices Line 04 Line15 or PRV 6 When the line group you want is shown press to save your choice The screen display includes RESETHALL 7 Proceed to step 5 on page 40 to reset all fea...

Page 43: ...p 2 Press until the screen display includes SPECIALHOPTIONS 3 Press E The screen display includes LINEHUSAGE 4 Press until the screen display includes RESET ALL 5 Press E The screen display includes E...

Page 44: ...lay includes CONSOLE and the current setting 4 Press or to toggle between On and Off 5 Press to save your choice The screen display includes CSL DELAY RING 6 Proceed to step 5 of Set the Centrex conso...

Page 45: ...ENU 7 Press and hold E to return to the idle screen NOTE You can exit feature setup and return to the idle screen any time Simply press and hold E Set the display language 1 Press E to begin feature s...

Page 46: ...y the last 13 digits Handset To make a call lift the handset and dial the call To answer a call lift the handset Replace the handset to end the call To override automatic line selection press the LINE...

Page 47: ...headset is not plugged in NOTE If headset is programmed as the default mode see Set automatic mode on page 33 but the headset is not plugged in the phone will switch to speakerphone To make a call pr...

Page 48: ...to headset insert the headset plug into the jack and press h To override automatic line selection press and release a LINE button This activates the speakerphone or headset whichever is programmed as...

Page 49: ...system phones can listen to the call unless call privacy is canceled but non system phones which share that line can still join the call Do not disturb When you activate do not disturb DND you will no...

Page 50: ...aled from this extension up to 32 digits is stored in redial memory until you dial another number Handset To dial the same number again lift the handset listen for the dial tone then press R Speakerph...

Page 51: ...mber every 60 seconds up to ten times or until the other line rings or you cancel auto redial When the phone automatically redials the number it always uses the line you originally used to dial the ca...

Page 52: ...E The phone automatically disconnects a call on hold after 20 minutes To keep a call on hold longer than 20 minutes release hold before 20 minutes and then place the call on hold again NOTE You cannot...

Page 53: ...cancel mute Flash Use F instead of the switchhook to activate telephone company subscriber services such as call waiting or three way calling Temporary tone dialing If you have dial pulse rotary servi...

Page 54: ...hold If one party is on the intercom that party will be dropped from the call if you press H To drop one line Press the LINE button of the party you want to keep The other line will be dropped NOTE Oc...

Page 55: ...s t The screen display is similar to 2 Press the EXT button for the extension where you re transferring the call OR Dial the extension number where you re transferring the call The screen display is s...

Page 56: ...within 10 seconds the transfer is automatically canceled Answer a transferred call When you hear a long transfer ring pick up the handset or press the LINE button of the call to use the speakerphone o...

Page 57: ...xtension Triple flash red A call on this line is being transferred at another extension INTERCOM Flashing slowly This intercom is in use at another extension Flashing quickly You have an incoming inte...

Page 58: ...s can be accessed using only the EXT buttons To access the remaining 16 locations press W and then the EXT button for the desired location NOTE The EXT buttons are also used to place intercom calls Se...

Page 59: ...ension to this location The screen will show the number as you enter it You can press to backspace 6 When you are finished entering the number choose a one touch location Press the EXT button OR Press...

Page 60: ...vices While you are entering the number to be stored the screen display includes PAUSE When you want to begin storing temporary tone signals press until the screen display includes TONE then press E A...

Page 61: ...4 Press E 5 Press the EXT button OR Press W then the EXT button for the entry you want to review The screen displays the number stored in that location If there is no number stored in this location th...

Page 62: ...Press the EXT button OR Press W then press the EXT button for the number you want to call The screen displays the number as it is dialed If One touch preference is set to TELEPHONE you do not need to...

Page 63: ...are no entries the screen displays no entries To work with the directory press E The screen displays menu choices on the bottom line To exit directory mode at any time press D Menu structure Use the...

Page 64: ...or B three times for C and four times for 2 Press to move to the next character or space Press to backspace The name will appear on screen as you enter it 5 When you are finished entering the name pre...

Page 65: ...and number you stored and SAVED Then the screen will automatically return to include ADD ENTRY NOTE You can exit the directory at any time without storing the entry Simply press D Store a pause in a d...

Page 66: ...n a directory number You can store the switchhook flash needed to access some custom calling services in a directory number When you reach the place in the dialing sequence where you wish to enter a f...

Page 67: ...ter you are looking for is displayed Then press or to scroll through the entries beginning with this character If there is no entry for the character you chose the screen will display NohEntrieshforh...

Page 68: ...ludes SAVED The screen automatically returns to showing the new name you stored and the number 7 Press E and then press until the screen display includes EDIT NUMBER OR Press D to save the new name an...

Page 69: ...e 33 Remove a name and number from the directory 1 Find the entry for the number you wish to call by following the directions under Review directory entries on page 64 2 When the entry you wish to del...

Page 70: ...igned a unique extension number for the intercom feature to work See Assign an extension number to your phone on page 24 for instructions NOTE If you subscribe to DSL service please read DSL users beg...

Page 71: ...can ring each other PAGE Lets you announce over the speaker of the phone you re calling The person you ve called can respond just by talking PAGE ALL Lets you announce to all phones in the system at t...

Page 72: ...s idle or set to Do not disturb you will hear long beeps If the other extension is on a call you will hear a busy signal NOTE The intercom call is automatically canceled if you do not press an EXT but...

Page 73: ...reach The screen display is similar to If the extension you called is idle or set to Do not disturb you will hear long beeps If the other extension is busy you will hear a busy signal NOTE The interc...

Page 74: ...call by lifting the handset or by pressing I K or h to take the call hands free NOTE If you press I to answer the call the phone will automatically use the mode speakerphone or headset you programmed...

Page 75: ...ly activated Answer the call by simply speaking If you are on the headset you can answer the page by pressing h and speaking through the headset Auto mute on The MUTE light will be on Lift the handset...

Page 76: ...receive a system wide page your phone beeps and the screen shows the paging extension with a display similar to 1 Press I to answer the page The screen display is similar to 2 To end press and release...

Page 77: ...ed off at the phone you want to monitor See Turn auto mute on or off on page 28 for instructions 1 Press I The screen display is similar to 2 Press E The screen display is similar to 3 Press the EXT b...

Page 78: ...call waiting call Check with your telephone company for its availability This phone assigns each incoming call a number from 1 to 200 The most recent call will have the highest number For example if t...

Page 79: ...on in your phone system or when another extension which answered the call hangs up If you subscribe to caller ID service this phone automatically resets the time and date each time new call informatio...

Page 80: ...play the new caller s information after it is received Press or to review the caller ID information for the first call and the screen displays Pressing or repeatedly will allow you to switch between a...

Page 81: ...PRIVATE NUMBER The other party is blocking telephone number information UNKNOWN NAME Your phone company is unable to receive information about this caller s name UNKNOWN NUMBER Your phone company is...

Page 82: ...g CID 100 198 Indicates 100 new caller ID messages and 198 total caller ID messages COVM There is voice mail message waiting 1 34 information on lines 1 3 and 4 Call history View call history summary...

Page 83: ...L3 The call came in on line 3 JOHN SMITH Caller s name 5550123 Caller s phone number CL 00 This is the first earliest record in call history NEW This is new previously unreviewed call information See...

Page 84: ...m call history 1 Press C The screen displays the numbers of total calls and new calls in call history 2 Press r The screen display includes REMOVE All 3 Press r again within three seconds to confirm t...

Page 85: ...mat of a number in call history before you dial 1 Follow the directions in steps 1 and 2 of Dial a number from call history above The screen display includes DIAL 2 Press until the screen display incl...

Page 86: ...2 Press E The screen display includes DIAL 3 Press until the screen display includes COPY TO DIR 4 Press E to save the name and number to the directory The screen displays the name number and added to...

Page 87: ...includes COPY TO 1 TOUCH 4 Press E to begin to save the number The screen display includes Press 1 TOUCH 5 Press the EXT button where you want to save the number OR Press W then press the EXT button T...

Page 88: ...Set your fax machine to answer on the first ring follow manufacturer s instructions To prevent the fax line from ringing at all the extensions turn the ringer off for that line at other extensions se...

Page 89: ...s DO NOT expose it to direct sunlight or moisture Avoid dropping the phone and or other rough treatment Clean with a soft cloth Never use a strong cleaning agent or abrasive powder because this will d...

Page 90: ...adapter Input AC 120V 60Hz Output DC 12V 500mA Battery One 9V alkaline battery required Intercom signal frequency Data 455 KHz 87 Technical specifications Technical specifications Technical specifica...

Page 91: ...Make sure all plugs are connected properly Inspect the line cord connections at the modular jack s and at the telephone Also inspect the coiled handset cord connection at both ends Make sure a line is...

Page 92: ...nsions and must be the same telephone number line for paging and intercom to work properly Problem Solution Cannot join a The call privacy feature prevents another conversation in set on the system fr...

Page 93: ...eader etc from any lines connected to your phone These devices can interfere with the telephone s data links Make sure the total length of telephone wiring used in your phone system is less than 600 f...

Page 94: ...k the screen will return to the usual display One touch and redial numbers are retained until power is restored Problem Solution Display screen Make sure the power cord is connected is blank to both t...

Page 95: ...r at least one line whether or not there are messages waiting and whether or not you have voice mail service If you subscribe to voice mail service with your local telephone company but prefer not to...

Page 96: ...one lines to be connected to the system 2 If the combination includes any of the 944 955 and 964 telephones the maximum number of telephone lines that can be connected to the system is 15 NOTE All 974...

Page 97: ...one line status NOTE For all units connected toTL1 the total length of telephone wiring MUST NOT exceed 600 feet when used in this phone system Telephone Lines in System TL 1 TL 2 TL 3 TL 4 TL 5 TL 6...

Page 98: ...then select SPECIALhOPTIONS Enter the Line group menu and select PRV to set the private line NOTE If the unit extension is not set to PRV the Line 4 status indicator will be unable to display a correc...

Page 99: ...one numbers in one touch locations See One touch operation beginning on page 55 Enable the console phone Determine which phone will be the console phone for your system and program the console followi...

Page 100: ...g the delayed ring 1 Select a free line 2 Enter the Centrex pickup code 3 Enter the seven digit phone number of the extension sending the delayed ring NOTE If the console is using another line and rec...

Page 101: ...11 12 Blind transfer 52 C Call history 75 79 80 81 82 83 84 Call information 75 80 Call privacy 46 89 Call record 81 Call volume 47 Call waiting 50 76 91 Caller ID 1 5 8 60 75 77 79 Caller ID informat...

Page 102: ...y screen is blank 91 DND 5 10 46 54 DND light 46 Do not disturb 46 54 67 69 70 88 89 Do Not Disturb DND 5 67 DSL 4 91 DSL filters 4 DSL service 4 5 67 DSL service provider 4 5 DSL splitter 4 5 E Engli...

Page 103: ...1 54 59 67 68 74 85 87 89 91 96 97 See also Centrex console phone I 49 53 69 70 74 Intercom call 26 46 49 51 54 55 67 69 71 97 Intercom conference call 74 INTERCOM light 46 88 Intercom paging signal n...

Page 104: ...28 68 72 73 96 See also Centrex console phone Page all 68 Page call 71 74 Paging only 31 Pause 57 62 Phone system 3 6 9 13 46 67 71 73 76 90 93 94 Power adapter 2 15 19 87 Power cord 15 18 91 Power fa...

Page 105: ...Switchhook 16 50 63 System phone 6 46 52 74 96 System phones 1 4 6 46 67 73 88 System wide page 67 73 T Telephone does not ring 88 Telephone lines 1 3 93 95 Telephone system 1 3 11 24 67 Telephone wir...

Page 106: ...and the Globe Design are trademarks of AT T Corp licensed to Advanced AmericanTelephones Printed in Singapore Issue 3AT T 03 06 In case of difficulty visit our service center at www telephones att co...

Reviews:

No comments