Reports
The CAS produces chronological and summary reports which provide in-
formation about the telephone call activity in your business. The reports are
produced automatically and contain details about incoming calls and calls
made to outside numbers. By setting system options it is possible to sup-
press records of incoming calls, calls made to local numbers, and calls
without account numbers from appearing on the chronological report. If it
is necessary for you to set system options and you have not already done
so, refer to the section of this document titled "System Options."
NOTES: Your communications system allows you to enter account numbers
up to 16 digits in length when a call is made. Only the first 9 digits of each
account number is printed on the chronological report and summary reports.
The CAS calculates the cost of all telephone calls made to outside numbers
according to Direct Distance Dialing (DDD) rates. Calls made at DDD rates
cost slightly more than calls made at message unit rates. If your local calls
are charged to you at message unit rates by your telephone company, the
reports produced by the CAS will contain slightly inflated cost information.
CHRONOLOGICAL REPORT
The Chronological Report (Figure 16) is a list of all incoming and outgoing
call records. Each call record is printed at the completion of the call.
Date
Time
Extension
Number
Dialed
Location
Duration
Cost
Account
Number
Line#
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
08:22
08:45
09:23
09:27
09:37
09:47
10:12
10:22
10:45
11:23
11:25
11:27
11:35
12:07
12:12
12:25
13:01
13:21
13:37
13:41
0020
0027
0020
0021
0020
0027
0021
0020
0027
0020
0021
0020
0027
0020
0021
0027
0027
0021
0021
0021
14544466
18004312020
14137651000
02128885555
19878989
7331275
15551212
12035551212
14154315154
14137651000
02128885555
7388928
7331275
15551212
0114466825
8901024
17168901064
17168901011
N J
T F
MA
OP
N J
N J
I N
I N
C A
MA
OP
N J
N J
I N
OV
N J
N Y
N Y
001
011
006
037
032
010
001
001
001
006
027
042
006
007
001
013
010
021
008
001
$00.42
$00.00
$02.39
$00.00
$03.97
$01.12
$00.50
$00.50
$00.69
$02.39
$00.00
$02.56
$00.72
$00.00
$00.50
$11.05
$00.99
$00.00
$03.13
$00.54
1567890
219581985
5678
123
1238
5678
1256
567890
9581985
5678
5678
567890
5 6
567789
0 1
0 2
0 3
0 7
2 5
3 0
0 0
0 1
0 2
0 3
0 7
2 5
3 0
3 0
0 0
0 0
0 1
0 4
1 0
1 4
Figure 16
Chronological Report
17