AT&T 1782 Page 1 User Manual Download

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1782 Two-Line Digital Answering

System with Caller ID/Call Waiting

AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

USER’S MANUAL

Part 2

Please read Part 1 — Important Product

Information, included in this package.

Para recibir este manual en español, por

favor llame al 1 800 222-3111.

1782_book_1AT&T 5/1/00 7:35 PM Page iii

Summary of Contents for 1782

Page 1: ...ymbol are registered trademarks of AT T Corp licensed to Advanced American Telephones USER S MANUAL Part 2 Please read Part 1 Important Product Information included in this package Para recibir este manual en español por favor llame al 1 800 222 3111 1782_book_1AT T 5 1 00 7 35 PM Page iii ...

Page 3: ...1782_book_1AT T 5 1 00 7 35 PM Page iv ...

Page 4: ...Your Messages 31 Delete Messages 32 Record a Memo 32 Record a Telephone Conversation 33 When Memory is Full 33 ANSWERING SYSTEM OPERATION From a Remote Touch Tone Phone 34 Connect with the Answering System 34 Play Messages 34 Delete Messages 35 Record Announcement 35 Record a Memo 35 End the Remote Access Call 36 Change Remote Access Code 36 Turn System Off 36 Turn System On 37 Review Call History...

Page 5: ...1782_book_1AT T 5 1 00 7 35 PM Page 2 ...

Page 6: ...l indicated on the display screen you select that operation Softkey labels are always underlined in the display and in this manual BUTTONS Softkey Softkey Indicates unreviewed call information in call history C c Play messages Stop message playback Delete messages Turn system on or off Feature Setup Adjust volume Record a memo or phone conversation Dial number displayed on screen 1782_book_1AT T 5...

Page 7: ...ORS Position of call in call history Caller s name Caller s telephone number Indicates caller left message New call in call history Time of call Date of call Telephone line of call 1782_book_1AT T 5 1 00 7 35 PM Page 4 ...

Page 8: ...provided in this package Table Desk Installation 1 Connect line cords For one two line wall jack with a single two line phone a Plug the line cord from the phone into the system jack labeled SET 1 SET 2 b Plug one end of the line cord with clear plugs into the two line wall jack Plug the other end into the system jack labeled L1 L2 c Go to Step 2 Connect the power cord INSTALLATION Modular Telepho...

Page 9: ...Plug the other end of the cord into the other wall jack c Plug one end of a telephone line cord with clear plugs into the adapter jack labeled PHONE Plug the other end of the cord into the system jack labeled L1 L2 d Plug the line cord from the phone into the system jack labeled SET 1 SET 2 e Go to Step 2 Connect the power cord INSTALLATION Modular Telephone Jack Standard Electrical Outlet L1 L2 S...

Page 10: ...d into the system jack labeled L1 L2 b Plug the line cord from the single line phone for Line 1 into the system jack labeled SET 1 SET 2 This phone is connected to the Line 1 telephone number c Plug the line cord from the other single line phone into the system jack labeled SET 2 d Go to Step 2 Connect the power cord INSTALLATION L1 L2 Strain Relief Tab Standard Electrical Outlet SET 1 SET 2 SET 2...

Page 11: ...ugs into the adapter jack labeled PHONE Plug the other end of the cord into the system jack labeled L1 L2 d Plug the line cord from one single line phone into the system jack labeled SET 1 SET 2 This phone is connected to the Line 1 telephone number e Plug the line cord from the other single line phone into the system jack labeled SET 2 This phone is connected to the Line 2 telephone number f Go t...

Page 12: ...allation only flip out the bracket under the unit and fit the power cord through the strain relief tab Use only the power cord supplied with your answering system If you need a replacement cord call 1 800 222 3111 Input 120V 60 Hz Output 9V AC 400 mA Wall Installation 1 Choose a location near a modular telephone jack and a standard electrical outlet not controlled by a wall switch INSTALLATION 178...

Page 13: ...STEM FEATURES To change any settings at a later time see SET UP SYSTEM FEATURES 1 Select display language The current language selection is displayed in the center of the screen Use the left softkey to select an alternate language for display screen messages It is pre set to English Select OK to accept English and move to storing the Home Area Code OR to change to Spanish use the softkey to select...

Page 14: ...e time date and day will be set correctly with the first incoming call received after the power returns 5 Adjust display contrast You can adjust the contrast of the display to one of eight levels Press C or c until the screen displays your desired setting Select OK to save 6 Set Dial Mode This product comes set for touch tone dialing if you have touch tone dialing service you do not need to set th...

Page 15: ...e each time new call information is received However you must set the time date yourself once for the day announced with your messages to be correct 1 Press o 2 Use the softkey to select CLOCK 3 Press C or c to change the hour setting 4 Select NEXT to move to the minutes setting 5 Press C or c to change the minutes setting 6 Select NEXT to move to AM or PM 7 Press C or c to change the setting 8 Se...

Page 16: ... when you want the system to play an announcement and then hang up There is no pre recorded announcement for AO If you choose AO you must record an announcement for it Record Outgoing Announcement for a Line NOTE If you choose not to record an announcement the system answers with a pre recorded announcement Hello Please leave a message after the tone 1 Press o 2 Use the softkey to select ANS SYS T...

Page 17: ...cement for a Line NOTE You can delete only the user recorded announcements not the pre recorded announcement 1 Press o 2 Use the softkey to select ANS SYS The screen displays Set options for which mailbox 3 Select L1 or L2 The screen displays your choice 4 Press C or c to select Announcement A B C or AO 5 Press P The system plays your current outgoing announcement 6 Press D The system erases your ...

Page 18: ...ll Saver 4 2 the system answers after four rings when you have no new messages and after two rings when you have new messages If you select Toll Saver 6 4 the system answers after six rings when you have no new messages and after four rings when you have new messages You can set Ring Select differently for each line 1 Press o 2 Use the softkey to select ANS SYS The screen displays Set options for ...

Page 19: ...lect CHANGE to display On or Off 6 Select OK Remote Access Code for the System The Remote Access Code allows you to access features and functions of the answering system from a touch tone phone The Remote Access Code is preset to 500 but you can change it to any three digit number from 100 to 999 Do not set the Remote Access Code to the same number as the Priority Call Code The Remote Access Code ...

Page 20: ...4 If you do not answer your caller can press 5 to stop the Priority Call signal and leave a message Change Priority Call Code for the System The Priority Call Code comes set to 999 but you can change it to any three digit number from 100 to 999 Do not set the Priority Call Code to the same number as the Remote Access Code 1 Press o 2 Use the softkey to select ANS SYS The screen displays Set option...

Page 21: ... Announce Monitor 5 Select CHANGE or press C or c to change the setting to On or Off 6 Select OK Audible Message Alert for the System If you want the system to beep every 15 seconds to notify you that new messages have been received set the Message Alert to on it is preset to off The setting you choose controls both lines Set using Line 1 1 Press o 2 Use the softkey to select ANS SYS The screen di...

Page 22: ... Off If you want the system to announce the line and phone number of the caller when you receive a call you can turn this feature on it is preset to off 1 Press o 2 Press C 3 Use the softkey to select CALL ID Select OK until the screen displays Local Number Announce Off 4 Select CHANGE or press C or c to turn the feature On or Off 5 Select OK Program Area Codes You must program Home and Local Area...

Page 23: ...e 10 digits of the phone number When you use Display Dial the unit will know to dial your Home Area Code along with the seven digits of the telephone number If you must dial 1 for calls within your Home Area Code you should program 000 instead of your Home Area Code into the unit and do not program your Home Area Code as a Local Area Code After programming if you receive a call from within your Ho...

Page 24: ... Local Area Codes 1 Press o 2 Press C or c 3 Use the softkey to select CALL ID 4 Select OK until the screen displays Local Area Code 5 Press C or c to change the first digit 6 Select NEXT to move to the second digit 7 Press C or c to change the second digit 8 Select NEXT to move to the third digit 9 Press C or c to change the third digit 10 Select NEXT to move to the next Local Area Code and repea...

Page 25: ...epted then hang up 1 Press o 2 Press C 3 Use the softkey to select CALL ID 4 Select OK until the screen displays Blocked Calls 5 Select CHANGE to display Accept or Do Not Accept 6 Select OK Set Display Screen Language 1 Press o 2 Press C 3 Use the softkey to select CALL ID or ID LLAM 4 Select OK or SI until the screen displays Language Idioma or Idioma Language The current language selection appea...

Page 26: ...een displays your desired setting 6 Select OK Call Match Feature Setup When you subscribe to Caller ID service the Call Match feature allows you to record personalized announcements Caller Specific Outgoing Announcements that can be played to specific callers Additionally you can record announcements that can be heard locally through your system Talking Caller ID when a call is received from a num...

Page 27: ...hed to up to 20 telephone numbers You may choose to match an announcement to Blocked or Unknown callers each category counts as one telephone number Callers from the number s you designate will hear your special announcement not the regular announcement that other callers hear For example you could record the following announcement to be played when you receive a call from your friend s telephone ...

Page 28: ...ant to store numbers with another OGA press C then select ADD 5 Press C to enter a telephone number digit then select NEXT to move to the next digit enter seven digits for local or 10 digits for long distance OR Press c to play a special announcement when you receive a call from PRIVATE CALLS or UNKNOWN CALLS OR To store a number from the Call History press o then press C or c until the screen dis...

Page 29: ... you want to record 6 Select RECORD Begin speaking in a normal tone of voice about nine inches from the unit Your announcement can be up to three minutes long 7 Select STOP when you are finished The announcement is automatically played back for you Review a Caller Specific Outgoing Announcement 1 Press o 2 Press C 3 Use the softkey to select MATCH 4 Select OUTGOING 5 Press C or c to choose the Cal...

Page 30: ...ber you program For example you could record a Talking Caller ID announcement to say Mom and Dad each time you receive a call from your parents telephone number You can also record a personalized announcement to be played from the speaker at the base when PRIVATE or UNKNOWN calls are received This feature lets you hear who is calling so you don t have to go to the display to identify the caller Yo...

Page 31: ...ress o 2 Press C or c 3 Use the softkey to select MATCH 4 Select LOCAL 5 Press C or c until the screen displays your chosen number 6 Select RECORD Begin speaking in a normal tone of voice about nine inches from the unit Your announcement can be up to five seconds long 7 Select STOP when you are finished The announcement is automatically played back for you Review a Talking Caller ID Announcement 1...

Page 32: ...ouncement matched to that number is also deleted 1 Press o 2 Press C 3 Use the softkey to select MATCH 4 Select LOCAL 5 Press C or c until the screen displays the number you wish to delete 6 Press D The unit announces Deleted 7 Select DONE to exit SET UP SYSTEM FEATURES 1782_book_1AT T 5 1 00 7 35 PM Page 29 ...

Page 33: ...e or v to decrease volume The eight volume settings are 0 off to 7 The default setting is 5 The system beeps to let you know you ve reached the highest or lowest volume setting If you set the volume to 0 and then press P to play back messages the volume is reset to 2 Call Screening Intercept Set the system to answer calls and set the volume control so you can hear the caller s message If you set t...

Page 34: ...ounces End of messages Play all messages Press P If you have no messages the system announces No messages Play new messages only Press and hold P for about two seconds If you have no new messages the system announces No new messages Repeat a message Select to repeat a message Press the left softkey repeatedly to return to an earlier message Repeat part of a message Hold down until you hear a beep ...

Page 35: ...u have new unreviewed messages you will be unable to delete all messages Delete Selected Messages Press D while the message you want to delete is playing The system beeps once and continues with the next message When the system reaches the end of the last message the remaining messages are renumbered and the screen displays the total number of messages remaining in memory Record a Memo You can rec...

Page 36: ...nversation 2 Use the softkey to select L1 or L2 3 Press P or press the softkey to select STOP to stop recording The conversation is saved with messages and played back as a message NOTE You must press P to end the recording Hanging up the phone without pressing P does not stop recording and the system will continue recording until all available memory is used When Memory is Full When the memory is...

Page 37: ...0 to play all messages in both mailboxes OR Press 1 1 to play all messages in the Line 1 mailbox OR Press 1 2 to play all messages in the Line 2 mailbox OR Press 2 0 to play only new messages in both mailboxes if there are no new messages the system announces No new messages OR Press 2 1 to play only new messages in the Line 1 mailbox OR Press 2 2 to play only new messages in the Line 2 mailbox NO...

Page 38: ...e is playing Record Announcement 1 Connect with the answering system 2 Press 7 3 Press 1 to record in the Line 1 mailbox OR Press 2 to record in the Line 2 mailbox 4 Speak after the beep then press 5 to stop recording The system replays your new announcement To review your announcement Press 7 1 for Line 1 or 7 2 for Line 2 Record a Memo 1 Connect with the answering system 2 Press then press 1 for...

Page 39: ...000 and 999 4 If a valid code is entered the system announces the new Remote Access Code If an invalid code is entered the system beeps rapidly five times then beeps twice Repeat Steps 2 and 3 Turn System Off 1 Connect with the answering system 2 Press 8 0 to turn the system off for both lines OR Press 8 1 to turn the system off for Line 1 OR Press 8 2 to turn the system off for Line 2 ANSWERING S...

Page 40: ...e phone number 1 Connect with the answering system 2 Press 9 2 The system announces the number of new calls for each line 3 To review call history for both lines press 0 to hear the most recent number in call history OR To review call history for a single line press 1 to hear the most recent number in call history for Line 1 OR Press 2 to hear the most recent number in call history for Line 2 4 Pr...

Page 41: ...ready to accept a command You can access the Voice Help Menu any time after the system has given you the two beep signal that it is ready to accept a command Memory Full The system answers after 10 rings announces Memory is full and beeps twice 1 Connect with the answering system 2 Enter your Remote Access Code after the two beep signal 3 Listen to messages and delete some or all of them 4 Press 0...

Page 42: ...not be available in all areas NOTE You must subscribe to combined Caller ID with Call Waiting as a single service on both lines to see Call Waiting information Check with your local telephone company for availability This unit assigns each incoming call a number from 1 to 99 The most recent unreviewed call will have the highest number For example if two calls have been received call number 2 is th...

Page 43: ...ing call Your telephone may have a separate FLASH button or may send a Flash by pressing two buttons Refer to your telephone user s manual or contact your local telephone company NEW CALL Light This light stays on steadily when you have received call information but have not yet reviewed it Reviewing Call History To review call information at any time follow the steps below 1 Press C or c The scre...

Page 44: ...ted Call Record 1 Press C or c to locate the number you wish to delete from call history 2 Press D to erase a displayed call record Remove All Call Records 1 Press C or c until the screen displays End Of List 2 Press D The screen displays L1 ONLY and L2 ONLY 3 Select the L1 ONLY softkey or the L2 ONLY softkey to delete all calls for that line OR Press D to delete all calls for both lines The scree...

Page 45: ... the digit 1 when appropriate See Home Area Code and Local Area Code Guidelines in SET UP SYSTEM FEATURES Making a Display Dial Call 1 Press C or c to locate the number in the call history that you want to dial 2 Lift the receiver of the phone connected to the system 3 Press d The screen displays the name and number being dialed but you won t hear the number being dialed If you don t lift the rece...

Page 46: ...Caller s number is available but name is not UNKNOWN NUMBER Your phone company is unable to receive information about this caller s number UNKNOWN CALLER Your phone company is unable to receive information about this caller s name and number Waiting for caller A call has come in and the unit is waiting for information information from your phone company Reset clock Unit has lost power at some poin...

Page 47: ...e minutes If the caller pauses for more than seven seconds the system stops recording and disconnects the call If the system s memory fills up during a message the system stops recording and disconnects the call System Does Not Answer After Correct Number of Rings If the Toll Saver feature is on the number of rings changes when you have new messages waiting See the SET UP SYSTEM FEATURES section o...

Page 48: ...ne that sends tones too short for your answering system to detect Screen Displays Extension in Use and None Are Check all line cord connections Power Failure Recovery If the system is disconnected from AC power it will not operate Your announcement and messages are retained in memory during a power failure and the clock will be reset the next time you receive call information OR Follow the directi...

Page 49: ...udible If Caller ID information is received while the unit is recording a message up to one second of the message might not be audible Display Dial Doesn t Work Check to make sure you have followed the instructions for Home Area Code and Local Area Code guidelines When you use the Display Dial feature you will not hear the number being dialed Memory is Full When recording a two way conversation yo...

Page 50: ...Template For Wall Mounting Use two 4 screws 1782_book_1AT T 5 1 00 7 35 PM Page 47 ...

Page 51: ...an Telephones All rights reserved Printed in Mexico 850002759 Issue 1AT T 5 00 fold 1 Answering System 1782 Remote Commands To connect with your answering system 1 Dial your telephone number from a touch tone phone 2 When the system answers enter your Remote Access Code The system announces the number of messages and beeps twice 3 Wait four seconds for the system to play back all messages OR Enter...

Page 52: ... 1 Line 1 or 2 Line 2 and 4 most recent or 6 earliest End remote access call 9 REMOTE COMMANDS Play all messages 1 0 both lines 1 1 Line 1 or 1 2 Line 2 Play new messages 2 0 both lines 2 1 Line 1 or 2 2 Line 2 Repeat a message 4 during playback Skip a message 6 during playback Stop 5 Save messages Press 9 then hang up Delete all messages 3 0 both lines 3 1 Line 1 or 3 2 Line 2 Delete selected mes...

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