10
Remote operation
Feature summary (continued)
FUNCTION
COMMAND
End remote
access call
Press
9
. The system announces “
The machine will now hang
up,”
and disconnects the call.
NOTE:
If no commands are entered within 15 seconds, the system announces, “
The machine will
now hang up
,” and then disconnects the call.
If you have difficulty operating this answering system, try the suggestions below. For
customer service, or to purchase accessories or obtain replacement parts, visit our
website at
www.telephones.att.com
or call
1 (800) 222-3111
.
In Canada,
dial
1 (866) 288-4268
.
Please retain your receipt as your proof of purchase.
Messages are incomplete.
The system can record messages of up to 3 minutes.
If a caller leaves a long message, part of it might be lost when the system disconnects the
call after 3 minutes.
If the memory is full when recording a message, the system stops and disconnects the call.
The system does not answer after the correct number of rings.
If the toll saver feature is on, the number of rings changes from four to two, or six to four,
when there are new messages waiting.
In some cases, the system might be affected by the ringing system used by the telephone
service provider.
If the system’s memory is full or the system is off, the remote access system answers after
10 rings.
If the system is in feature setup mode and a call comes in, it will not answer the call until
you press
PLAY
/STOP
or the setup timeout has elapsed.
The system does not record messages.
When the memory is full, some saved messages must be deleted before new messages
can be recorded.
Incoming messages are not heard during recording.
Press
VOLUME
until the desired volume is reached.
System does not respond to remote commands.
Make sure you are calling from a touch-tone telephone. When dialing a number, there
should be audible tones. If there are clicks instead, the telephone is not a touch-tone
telephone.
The answering system may not detect the remote access code while the announcement is
playing. Try entering the code again when the announcement is over.
There may be noise interference on the telephone line. Press the dial buttons firmly.
Make sure the remote access code is entered correctly.
You might be calling from a telephone which sends tones that are too short for the
answering system to detect.
If there are many messages recorded, the system may take longer than usual to respond.
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In case of difficulty
