3-12
Chapter 3: General Instruction
3.4 Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
•
Press the button to check if the monitor is turned on.
•
Check if the adapter and power cord are properly
connected to the monitor and the power outlet.
•
Check the
Power Indicator
function in the OSD menu.
Select “ON“ to turn on the power LED.
The power LED lights white and
there is no screen image
•
Check if the monitor and the computer are turned on.
•
Make sure the signal cable is properly connected to
the monitor and the computer.
•
Inspect the signal cable and make sure none of the
pins are bent.
•
Connect the computer with another available monitor
to check if the computer is properly working.
Screen image is too light or dark
•
Adjust the
Contrast
and
Brightness
settings via OSD.
Screen image bounces or a wave
pattern is present in the image
•
Make sure the signal cable is properly connected to
the monitor and the computer.
•
Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
•
Inspect the signal cable and make sure that none of
the pins are bent.
•
Perform
All
Reset
via OSD.
•
Select the appropriate color temperature (
Color Temp.
)
via OSD.
No sound or sound is low
•
Adjust the volume settings of your monitor or computer.
•
Make sure the computer sound card driver is properly
installed and activated.
•
Check the audio source.
