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Asus AAEON UP 4000, User Manual

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Asus AAEON UP 4000 User Manual Download Page 27

 

 

Chapter 3 

–

 Drivers Installation 

 

16

 

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3.1  Driver Download and Installation 

 

Please access 

https://www.up-community.org

 and go to the Downloads section > UP 

4000 EDGE to find the relevant drivers. 

 

3.2  Unknown Device Troubleshooting 

 

After installing the drivers on Windows 10, you may see five unknown devices in the 

device manager. Follow the steps below to resolve each issue: 

 

Multimedia Audio Controller 

 

Go into the device BIOS Settings. Navigate the menus as follows: 

Chipset -> South Bridge -> HD-Audio Configuration 

Find HD-Audio DSP 

and change the setting to “disable.”

 

 

 

Summary of Contents for AAEON UP 4000

Page 1: ...Last Updated September 6 2022 UP 4000 EDGE Edge System UP EDGE APL03 User s Manual 1st Ed ...

Page 2: ...vided in this manual is intended to be accurate and reliable However the original manufacturer assumes no responsibility for its use or for any infringements upon the rights of third parties that may result from its use The material in this document is for product information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to...

Page 3: ...spective owners Microsoft Windows are registered trademarks of Microsoft Corp Intel Pentium and Celeron are registered trademarks of Intel Corporation Intel Atom is a trademark of Intel Corporation ITE is a trademark of Integrated Technology Express Inc All other product names or trademarks are properties of their respective owners ...

Page 4: ...List Before setting up your product please make sure the following items have been shipped Item Quantity UP EDGE APL03 UP 4000 EDGE with heatsink 1 If any of these items are missing or damaged please contact your distributor or sales representative immediately ...

Page 5: ...ailed descriptions and explanations on the product s hardware and software features if any its specifications dimensions jumper connector settings definitions and driver installation instructions if any to facilitate users in setting up their product Users may refer to the product page at AAEON com for the latest version of this document ...

Page 6: ... by transient over voltage 7 Always disconnect this device from any AC supply before cleaning 8 While cleaning use a damp cloth instead of liquid or spray detergents 9 Make sure the device is installed near a power outlet and is easily accessible 10 Keep this device away from humidity 11 Place the device on a solid surface during installation to prevent falls 12 Do not cover the openings on the de...

Page 7: ...intrusion to the device iii Exposure to moisture iv Device is not working as expected or in a manner as described in this manual v The device is dropped or damaged vi Any obvious signs of damage displayed on the device 18 DO NOT LEAVE THIS DEVICE IN AN UNCONTROLLED ENVIRONMENT WITH TEMPERATURES BEYOND THE DEVICE S PERMITTED STORAGE TEMPERATURES SEE CHAPTER 1 TO PREVENT DAMAGE ...

Page 8: ...f explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions and your local government s recycling or disposal directives Attention Il y a un risque d explosion si la batterie est remplacée de façon incorrecte Ne la remplacer qu avec le même modèle ou équivalen...

Page 9: ...毒有害物质或元素名称及含量 AAEON Main Board Daughter Board Backplane 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 Cr VI 多溴联苯 PBB 多溴二苯醚 PBDE 印刷电路板 及其电子组件 外部信号 连接器及线材 O 表示该有毒有害物质在该部件所有均质材料中的含量均在 SJ T 11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T 11363 2006 标准规定的限量要求 备注 此产品所标示之环保使用期限 系指在一般正常使用状况下 ...

Page 10: ... Diphenyl Ethers PBDE PCB Other Components O O O O O Wires Connectors for External Connections O O O O O O O The quantity of poisonous or hazardous substances or elements found in each of the component s parts is below the SJ T 11363 2006 stipulated requirement X The quantity of poisonous or hazardous substances or elements found in at least one of the component s parts is beyond the SJ T 11363 20...

Page 11: ...l USB 3 0 CN4 9 2 3 2 USB3 0 HDMI CN5 10 2 3 3 RJ45 CN6 11 2 3 4 RTC Connector CN9 12 2 3 5 USB Type C 3 0 with Alt Mode CN10 12 2 3 6 DC Jack 5 5 2 1mm CN11 13 2 3 7 Power Button SW1 14 Chapter 3 Drivers Installation 15 3 1 Driver Download and Installation 16 3 2 Unknown Device Troubleshooting 16 Appendix A UP Framework SDK Installation 19 A 1 Introduction 20 A 2 Installation for Windows 10 20 A ...

Page 12: ...Edge System UP EDGE APL03 UP 4000 EDGE Chapter 1 Chapter 1 Product Specifications ...

Page 13: ... Decode and Encode for HEVC4 H 264 VP8 Storage Onboard eMMC Storage up to 64GB Ethernet Gb Ethernet full speed RJ 45 x 1 WIFI BT Expansion Slot Security TPM 2 0 OS Support Microsoft Windows 10 full Windows IOT Core Yocto project 3 1 Kernel 5 4 Ubuntu 18 04 I O Placements USB USB 3 2 Gen 1 Type A x 3 USB 3 0 OTG via USB type C x 1 Display Port HDMI 1 4b x 1 DP via USB Type C Ethernet RJ45 x 1 COM A...

Page 14: ... 15W Mechanical Mounting VESA Mounting Dimensions W x H x D 3 62 x 2 52 x 1 78 92mm x 64mm x 45 2mm Net Weight 0 64 lbs 0 29kg Gross Weight 1 21 lbs 0 54kg Environmental Operating Temperature 32 F 140 F 0 C 60 C with air flow 0 5m s Operating Humidity 10 80 relative humidity non condensing Storage Temperature 4 F 158 F 20 C 70 C MTBF Hours 538 629 30 C Certification CE FCC Class A RoHS Compliant R...

Page 15: ...Edge System UP EDGE APL03 UP 4000 EDGE Chapter 2 Chapter 2 Hardware Information ...

Page 16: ...Chapter 2 Hardware Information 5 Edge System UP EDGE APL03 UP 4000 EDGE 2 1 Dimensions ...

Page 17: ...Chapter 2 Hardware Information 6 Edge System UP EDGE APL03 UP 4000 EDGE 2 2 Jumpers and Connectors Top ...

Page 18: ...Chapter 2 Hardware Information 7 Edge System UP EDGE APL03 UP 4000 EDGE Bottom ...

Page 19: ...UP 4000 EDGE 2 3 List of Connectors Please refer to the table below for all of the board s connectors that you can configure for your application Label Function CN4 Dual USB 3 0 CN5 USB3 0 HDMI CN6 RJ45 CN9 RTC Conn CN10 Type C 3 0 CN11 DC Jack SW1 Power Button ...

Page 20: ...al Pin Signal 1 5V 0 9A for USB 3 0 2 USB2 0_DN0 3 USB2 0_DP0 4 GND 5 USB3 0_RXN _P0 6 USB3 0_RXP _P0 7 GND 8 USB3 0_TXN _P0 9 USB3 0_TXP _P0 10 5V 0 9A for USB 3 0 11 USB2 0_DN1 12 USB2 0_DP1 13 GND 14 USB3 0_RXN_P1 15 USB3 0_RXP _P1 16 GND 17 USB3 0_TXN _P1 18 USB3 0_TXP _P1 H1 GND H2 GND H3 GND H4 GND ...

Page 21: ... HDMI_TMDS_TXN1 A7 HDMI_TMDS_TXP0 A8 GND A9 HDMI_TMDS_TXN0 A10 HDMI_TMDS_Clock_P A11 GND A12 HDMI_TMDS_Clock_N A13 NC A14 NC A15 HDMI_DDC_Clock A16 HDMI_DDC_Data A17 GND A18 5V 1A for HDMI A19 HDMI Hot Plug detect pin H1 NC H2 GND H3 GND H4 GND H5 GND B1 5V 0 9A for USB 3 0 B2 USB2 0_DN_P1 B3 USB2 0_DP_P1 B4 GND B5 USB3 0_RxN_P1 B6 USB3 0_RxP _P1 B7 GND B8 USB3 0_TxN_P1 B9 USB3 0_TxP_P1 ...

Page 22: ...45 CN6 Pin Signal Pin Signal 1 LAN1_MDI0 TXD 2 LAN1_MDI0 TXD 3 LAN1_MDI1 RXD 4 LAN1_MDI1 RXD 5 CT_GND 6 CT_GND 7 LAN1_MDI2 8 LAN1_MDI2 9 LAN1_MDI3 10 LAN1_MDI3 11 LAN Link LED 1000 12 LAN Link LED 100 13 LAN Active LED_N 14 LAN Active LED_P H1 NC H2 NC H3 Chassis_GND H4 Chassis_GND ...

Page 23: ... 5 USB Type C 3 0 with Alt Mode CN10 Pin Signal Pin Signal A1 GND A2 USB3 0_ Type C_TxP_P1 A3 USB3 0_ Type C_TxN_P1 A4 5V 3A for USB Type C A5 USB Type C CC pin1 A6 USB2 0_ Type C_DP_P1 A7 USB2 0_ Type C_DN_P1 A8 USB Type C SBU1 A9 5V 3A for USB Type C A10 USB3 0_ Type C_RxP_P2 A11 USB3 0_ Type C_RxN_P2 A12 GND B1 GND B2 USB3 0_ Type C_TxP_P2 ...

Page 24: ...5V 3A for USB Type C B5 USB Type C CC pin2 B6 USB2 0_ Type C_DP_P1 B7 USB2 0_ Type C_DN_P1 B8 USB Type C SBU2 B9 5V 3A for USB Type C B10 USB3 0_ Type C_RxP_P1 B11 USB3 0_ Type C_RxN_P1 B12 GND H1 NC H2 NC H3 GND H4 GND H5 GND H6 GND H7 GND H8 GND 2 3 6 DC Jack 5 5 2 1mm CN11 Pin Signal Pin Signal 1 12V 7A Input 2 GND 3 GND ...

Page 25: ...Chapter 2 Hardware Information 14 Edge System UP EDGE APL03 UP 4000 EDGE 2 3 7 Power Button SW1 Pin Signal Pin Signal 1 GND 2 Power Button 3 GND 4 GND 5 GND H1 GND H2 GND ...

Page 26: ...Edge System UP EDGE APL03 UP 4000 EDGE Chapter 3 Chapter 3 Drivers Installation ...

Page 27: ...E to find the relevant drivers 3 2 Unknown Device Troubleshooting After installing the drivers on Windows 10 you may see five unknown devices in the device manager Follow the steps below to resolve each issue Multimedia Audio Controller Go into the device BIOS Settings Navigate the menus as follows Chipset South Bridge HD Audio Configuration Find HD Audio DSP and change the setting to disable ...

Page 28: ...s Installation 17 Edge System UP EDGE APL03 UP 4000 EDGE PCI Device 8086 DEV_5AC8 Unknown Device AANT0F01 and VEN_AANT DEV_1280 Go into the device BIOS Settings Navigate to the Boot menu Change OS Selection to Windows ...

Page 29: ...ndows driver This can be ignored Note error only occurs with Atom E3950 processor SoC AANT0F04 This is the FPGA device for Linux USB OTG Linux Only This refers to the USB OTG functionality on the USB Type C port There is no driver available for Windows 10 The function is only available on Linux Go into the device BIOS Settings Navigate the menus as follows Chipset South Bridge USB Configuration Fi...

Page 30: ...Edge System UP EDGE APL03 UP 4000 EDGE Appendix A Appendix A UP Framework SDK Installation ...

Page 31: ...ork SDK Instructions are provided for Windows 10 and Windows IoT Core You can download the latest version of UP Framework SDK from the UP community https downloads up community org download up sdk for windows 10 and windows iot A 2 Installation for Windows 10 Step 1 Locate the downloaded file UpFrameworkSetup msi and run the installer Press Next to begin the setup process ...

Page 32: ...4000 EDGE Step 2 Select the installation folder Default destination path is C Program Files x86 AAEON You may also choose to install the UP Framework SDK for all users or only the current user Press Next to continue installation Step 3 Press Next to confirm the installation ...

Page 33: ...Appendix A UP Framework SDK Installation 22 Edge System UP EDGE APL03 UP 4000 EDGE Step 4 Press Close to exit once setup is complete ...

Page 34: ...led the latest version of the Windows IoT Core image from the UP community Installation requires using a connected PC with the UP Framework SDK software downloaded and saved Note Make sure the UP IoT Core device is connected to the same network as the PC you are using to install the software from Step 1 Turn on your UP IoT Core device and note the IP address at the home screen ...

Page 35: ... EDGE APL03 UP 4000 EDGE Step 2 Download the UP Framework SDK to your PC and unzip the files Open PowerShell as an Administrator Run the command RemoteInstallation ps1 to install the UP Framework SDK Enter the IP address of the UP IoT Core device when prompted ...

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