Error Messages
QL-800 User Guide
111
Error 1023 - System Initialization Timeout
The print engine was not online in the expected time.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and hold the power key on the operation panel for three seconds to turn the printer
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
2) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
power inlet switch on. Power on the printer.
Error 1024 - Unexpected Engine Response
There is an internal communications failure.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and release the power key to clear the error.
2) Press and hold the power key on the operation panel for three seconds to turn the printer
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
power inlet switch on. Power on the printer.
Error 1025 - Shutdown Timeout
There was a failure to shut down the print engine.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Turn the printer off using the power inlet switch on the rear of the printer.
Summary of Contents for QuickLabel QL800
Page 1: ...QL 800 User Guide ...
Page 2: ......
Page 38: ...Getting Started 38 QL 800 User Guide ...
Page 84: ...QL 800 Maintenance Utility 84 QL 800 User Guide ...
Page 96: ...Printer Maintenance 96 QL 800 User Guide ...
Page 128: ...Error Messages 128 QL 800 User Guide ...
Page 150: ...Rewinder 150 QL 800 User Guide ...
Page 158: ...Shipping Precautions 158 QL 800 User Guide ...
Page 168: ...Specifications 168 QL 800 User Guide ...
Page 172: ...Index 172 QL 800 User Guide ...