Astro Machine AstroJet M2, Operator'S Manual

Page: 80 / 90

SECTION 5
TROUBLESHOOTING
74
Toolbox System Status Messages ( Continued )
SYSTEM STATUS SOURCE SOLUTION
Printhead missing and
one or more of the Ink
Tanks are missing.
When this error occurs,
Multiple EWS
monitoring is disabled.
Install Printhead.
Install Ink Tanks.
No Printhead installed
or Printhead not
making proper
connections.
J2001 cable
unplugged.
Printhead Latch is
open.
If Printer was just powered on,
wait a minute; error may clear
by itself.
Install Printhead Cartridge.
Remove and reinstall Printhead.
Replace Printhead. Refer to
appropriate sections in this
manual for removing and
installing Printhead Cartridge.
PRINTHEAD_UNPRIMED Printhead priming
process has failed. If Printer was just powered on,
wait a minute; error may clear
by itself.
Remove Printhead Cartridge,
wet print nozzles using
deionized or distilled water and
reinstall Printhead Cartridge.
Refer to appropriate sections in
this manual for removing and
installing Printhead Cartridge.
If you continue to have trouble
priming Printhead; check for
kinked or pinched color tubes.
MECH_CANCELPAGE
Job was cancelled by
user pressing the
CANCEL button.
Job was interrupted by
“Clamshell” being
momentarily opened.
Wait until print job has cleared
from Printer. Then manually
clear job from computer’s print
queue. Then send new print job.
Check to be sure “Clamshell” is
securely latched, then press
“Clear Error”
button to
continue. If problem persists,
contact service support.