Astro Gaming Mixamp, Instruction Manual

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P34
If the MixAmp™ turns on briefly when switched on, but then turns
off again, check…
• Is a headset connected to the MixAmp™? (The MixAmp™ is
designed to shut down automatically if there is no headset
present, to prevent accidental discharging).
If game sound is very low, check…
• Is the BALANCE control knob dialed all the way to the VOICE
side? If so, turn it back to the 12 o’clock position and adjust
from there.
• Is the unit connected to a source with a separate volume
control (like a television’s headphone jack or PC)? If so, make
sure that the TV or PC volume is sufficient - about halfway up
is a good starting point.
If voice communication cannot be heard from Xbox Live, check…
• Is the BALANCE control knob shifted all the way to GAME?
Dial it back to the 12 o’clock position, and fine-tune it from
there.
• Is the Xbox Controller connected with the 2.5mm-to-2.5mm
cable? Make sure that it is properly (and fully) inserted at
both ends.
If voice communication cannot be heard when two or more
MixAmps are Daisy-chained, and/or there is interference and
noise, check…
• That all connection cables are fully inserted and seated.
• That all MixAmps in the voice communication chain are
powered ON.
• Do all MixAmps in the chain have ‘GOOD’ power status (no
flashing red lights)? If not, replace the batteries or connect
with USB power and see if this alleviates the problem.
Support
If you have an issue and you need further help to resolve, please
contact us via email at:
support@astrogaming.com
troubleshooting