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Supplementary features

eud-1399/1.0 – R1.1 – 07.2011

35

Brokering between an enquiry call party and your call partner

You are talking with an enquiry call party and have your original call partner on hold.
You want to be able to switch back and forth between the two.

In an enquiry call you can use the

Brokering

function to switch back and forth

between an enquiry call party and the party on hold. Brokering is possible with both
internal and external users. You can also broker between conference parties as a
group and an enquiry call party.

Making a conference call

You are in a call and have a call party on hold at the same time. You want to include
the party on hold in the conversation and hold a conference call.

With the

Conference

function you can include a call party on hold in the current con-

versation. From the conference call you can initiate an enquiry call to someone else.
You can broker between the parties of the conference and the enquiry call party.

Depending on the system, a conference call can consist of up to 6 conference partici-
pants. You can hold a conference call with internal and external users.

Brokering

Brokering:

Press the

Brokering

softkey.

➔

Your call partner changes. The other call party is put on hold.

Conference

To connect the call party on hold:

Press the

Conference

softkey.

➔

The call party on hold is now included in the call.

Note:

Depending on the system configuration you may hear an attention tone.

Leaving a conference call:

Put the handset on-hook.

➔

The other conference parties remain in the call.

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Summary of Contents for Dialog 4223

Page 1: ...ss Communication Solution Dialog 4223 User s Guide Supported platform Aastra 470 This user s guide describes the functions the configura tion and the use of the Dialog 4223 Professional eud 1399_en 1 0 R1 1 07 2011 ...

Page 2: ...using the key Softkeys can be freely configured 4 Configurable keys with LED Freely configurable as number function or Team key Number key with two storage locations Press once short First phone number Press twice short Second phone number Function key Activate deactivate function Team key Press once short Call or pick up a call Press twice short Announcement to team partner Press and hold down Co...

Page 3: ...8 Alpha key Searching in phone books 9 Redial key Selects the phone numbers last dialled 10 Info key Retrieving further information 11 Volume cursor keys Adjusts volume 12 Correction key In the text mode Delete the last character In a connection Ends a call 13 Headset key Making phone calls using a headset 14 Loudspeaker key Activate deactivate hands free mode 15 Microphone key Activate deactivate...

Page 4: ...Operating and display elements 4 eud 1399 1 0 R1 1 07 2011 Display symobls Status information Text mode More softkeys available Insert space ...

Page 5: ...e Do not use chem icals or other chemical products Cost control and Data protection You should protect your phone with a PIN so that no one can make phone calls at your expense A code will also protect your personal settings Ambient conditions Do not operate the device outside the temperature range of 5 C to approx 40 C Avoid direct sunlight and other sources of heat Protect your device against th...

Page 6: ...ct efficiently and correctly Make sure that the versions of the user documents comply with the software level of the Aastra 470 products used and that you have the latest editions Always read the user documents first before you put your product into operation Store the user information within easy reach and refer to it whenever uncertainties arise in connection with the use of the product When han...

Page 7: ...rfaces certified specially for that purpose One number user concept Your system administrator can set up several phones for you that hold all the same phone number one number user concept You have only one name and phone number with which to identify yourself to your call partners regardless of which of the phone you make your calls The advantage is that you can always be reached under the same ph...

Page 8: ...haviour Potential hazards are mentioned in the relevant places in the user information Liability for loss of profit shall be excluded in any case Trademarks Aastra is a registered trademark of Aastra Technologies Limited All other trademarks product names and logos are trademarks or registered trade marks of their respective proprietors The designations used in this manual for software and hardwar...

Page 9: ...ctions while in a call 34 Organising absences from the desk 38 Functions for special situations 44 Setting functions by remote control 55 Organisation within the team 56 Personalizing your phone 58 Setting the ringing properties Audio 59 Hands free settings 61 General settings 62 Protection settings 65 Phone book management 66 Configuring voice mail 68 Configuring keys 69 Formulating functions 74 ...

Page 10: ...10 eud 1399 1 0 R1 1 07 2011 Connecting the phone 82 Labels 83 Expansion key module KPU optional 84 Connecting a headset 86 Further information 87 Troubleshooting 88 Index 89 ...

Page 11: ...9 1 0 R1 1 07 2011 11 Dialling and phoning The following sections explain how to make phone calls simply and the func tions your phone offers you whenever you receive a call Answering calls 12 Making calls 13 ...

Page 12: ...ion Press the Loudspeaker key Hands free mode is active the Loudspeaker key s LED is lit Notes To find out how to make phone calls with the headset refer to the Chapter Using a headset page 16 To find out how to make phone calls in hands free mode or in automatic hands free mode refer to the Chapter Using your phone in hands free mode page 14 and the Chapter Automatic hands free mode page 61 respe...

Page 13: ... to call a person you have already called In the last number redial list your phone automatically stores the phone numbers of the persons you have already called complete with their names where available You can now call the person in question using this last number redial list The last number redial list has a maximum of 10 entries Phone number Enter a phone number in call preparation You can use...

Page 14: ...aker key a second time Open listening is now deactivated Note To end a call in open listening mode you need to press the Loudspeaker key and hang up the phone If you merely replace the handset the phone switches to the hands free mode During a call Press the Loudspeaker key Open listening mode is active the Loudspeaker key s LED is lit Put the handset on hook Hands free mode is activated Notes Mak...

Page 15: ...fly with other persons in the room without your call partner hearing your conversation You can switch the microphone on and off during a call Switching the microphone off Press Microphone key Microphone is deactivated the Microphone key s LED is lit Switching the microphone back on Press the Microphone key once again ...

Page 16: ... on hook Headset mode is reactivated Open listening Press the Loudspeaker key The phone s loudspeaker is activated Press the Loudspeaker key a second time Headset mode is reactivated Hands free operation Press the Loudspeaker key then the Headset key The phone s microphone is switched on and the headset microphone is switched off Press the Headset key again Headset mode is reactivated Ending a cal...

Page 17: ...399 1 0 R1 1 07 2011 17 Using the display and operating ele ments The following sections explain how to operate your phone quickly and simply Display 18 Keys 19 Input 20 Menu guided navigation 22 Signals 23 ...

Page 18: ...t softkey or the Info key to call up the information The Info key s LED is lit Missed call new voice message message or callback received Press the Info key to retrieve detailed information More softkeys available Press the softkey v v long More choice available Press the v or softkey Press and hold down the v or softkey to reverse the order of the choice Retrieving detailed information Press the ...

Page 19: ...If the Info key s LED is lit red a call list messages and or activated functions are availa ble Using the Info key you can retrieve various information Using the expansion key module KPU The 17 configurable keys of the expansion key module KPU can be operated as the phone s other configurable keys Setting value Press the softkey where the display above shows the function you want long Keep the sof...

Page 20: ...rs and special characters are assigned to each key To enter letters using the digit keys you need to be in text mode is displayed The text mode is activated automatically if the phone is expecting a text input Using the Alpha key you can switch back and forth between number mode and letter mode dur ing your input 1 A B C 2 Ä Æ Å Ç a b c 2 ä æ å à ç D E F 3 É d e f 3 é è ê G H I 4 g h i 4 ì J K L 5...

Page 21: ... notice you have entered a wrong digit or character You can either delete the input one character at a time or cancel the entire input Moving the Cursor You want to go to a certain character for an input or correction With the volume cursor keys you can move the cursor to the left or right a A Switching between upper case and lower case in text mode Press the a A or the A a softkey To delete the l...

Page 22: ...ated functions e g Forwarding Barring Menu Press the Menu or softkey Menu entries are displayed Scroll through the menu entries with the softkey Setting Press the setting you want Accessing the displayed menu long End input without saving Press and hold down the Correction key Back to the idle state in the menu Press the Correction key Press the Info key All the activated functions are now display...

Page 23: ...ndicator LED Signals Depending on the situation the indicator LEDs of the configurable keys either flash or remain steadily lit LED State Description Switched off Function is not activated Lit Function is activated Team partner in a call Team key Flashes Incoming call on Team key ...

Page 24: ...n the supplementary features provided by your phone for more efficient use Making and answering calls 25 Using functions while in a call 34 Organising absences from the desk 38 Functions for special situations 44 Setting functions by remote control 55 Organisation within the team 56 ...

Page 25: ...u should start with the surname or the first name Notes To be able to search in an external phone book using Quickdial you need to press the key or 0 key before entering the first letter The response time may vary greatly depending on the size and the number of phone books connected Quickdial Press each of the corresponding digit keys once for the first few letters of the name you are looking for ...

Page 26: ...hone books Press the Alpha key once short The display shows Name dial All Or Searching in the private phone book Press the Alpha key twice short The display shows Name dial Private If required enter the first few letters of the name you are looking for first name and surname separated by a space until the user or a list is displayed Notes Text mode is activated automatically Use the key to enter s...

Page 27: ... Show Calling a user back Press the Show softkey The display shows a list of the last unanswered calls v Use the v or softkey to scroll through the list until the user you want is dis played Pick up the handset The phone number displayed is dialled Once the call has been successfully connected the entry is deleted from the call list End Hiding the Missed calls display Press the End softkey Display...

Page 28: ...e softkey To find out how to configure a softkey refer to the Chapter Configuring keys page 69 Dialling with a configurable key You want to call someone whose phone number is stored under a configurable key You can dial the person by pressing the corresponding key To find out how to configure a configurable key refer to the chapter Configuring keys page 69 Press the Redial key Redial list is displ...

Page 29: ...ey once short The key s first allocated phone number is displayed twice short Activate the key s second allocated phone number Press the key twice short The key s second allocated phone number is displayed Pick up the handset The phone number is dialled You called someone and hear the busy tone or the ring back tone Callback To activate a callback request Press the Callback softkey You hear the ac...

Page 30: ...the Call waiting func tion on his phone for configuration see the Chapter Activating protection against call types page 65 Ask your system administrator whether the Call waiting function is enabled on the system Call To answer the callback request Press the Call softkey The phone number is dialled Delete Clear callback Press the Delete softkey Callback is deleted Note The callback can be changed u...

Page 31: ...e 35 and Making a conference call page 35 respectively Deflect Deflect call Press the Deflect softkey Phone number Enter the user s phone number and confirm with the Ok softkey Call waiting party is put through Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Reject Rejecting the call Press the Reject softkey or ...

Page 32: ...en to the announcement or stop it Menu Press the Menu repeatedly until Announcement is displayed Announcement Press the Announcement softkey Destination Select destination Subscriber or Group and confirm with the Ok softkey Phone number Enter the phone number and confirm with the Ok softkey Pick up the handset User is made aware of the announcement You can now talk Note You can also search in the ...

Page 33: ...curred will be charged to you The call number dialled is not stored in the last number redial list 1 Enter procedure 46 followed by your internal call number 2 Enter your PIN 3 Enter the external call number directly without the exchange access digit Pick up the handset The phone is now enabled The external user is called Note The default PIN setting 0000 is not accepted First change the PIN as de...

Page 34: ...rs Enquiry You are making taking a call Press the Enquiry call softkey Phone number Enter the phone number of the enquiry call party Enquiry call party is called first call partner is on hold Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Notes If your enquiry call party hangs up and you also go on hook by mist...

Page 35: ...hold in the conversation and hold a conference call With the Conference function you can include a call party on hold in the current con versation From the conference call you can initiate an enquiry call to someone else You can broker between the parties of the conference and the enquiry call party Depending on the system a conference call can consist of up to 6 conference partici pants You can h...

Page 36: ...in the phone book last number redial list or call list for the phone number of the person you are looking for Connect Connecting with notification Wait until the person has answered the call Announce the call party Put the handset on hook or press the Connect softkey Your first call partner and the other person are now connected with each other Note If the other user does not answer you can cancel...

Page 37: ...r is now parked locally Call parked is displayed Put the handset on hook Take back To retrieve a parked call party Press the Take back softkey Connected in hands free mode Note The callback can be changed using the Info key Softkey Delete or Call To phone with the handset Pick up the handset Notes With the Correction key the display returns to the idle state As long as your call partner does not h...

Page 38: ...key Setting value Use the v or softkey to select the setting you want CFU to sub Forw VM Forw to message Enter the user s phone number and confirm with the Ok softkey The forward is activated Forwarded to is displayed v Use the v or softkey to scroll through the list until the user you want is dis played Notes You can also search in the phone book last number redial list or call list for the phone...

Page 39: ... Only one forwarding variant at a time is possible Menu Press the Menu repeatedly until Forward is displayed Forward Press the Forward softkey User Use the v or softkey to select the setting you want CFNR to sub CFNR VM Enter the phone number of the destination to which your calls are to be for warded and confirm with the Ok softkey Call forwarding on no reply is activated Notes You can also searc...

Page 40: ...orwarding applies to all connected phones Only one forwarding variant at a time is possible Menu Press the Menu repeatedly until Forward is displayed Forwarding Press the Forward softkey Voice mail Use the v or softkey to select the setting you want Forw VM CFB to VM CFNR VM The forward is activated Forwarded to is displayed Notes You can specify whether your voice mail should answer directly Call...

Page 41: ... messages stored in the system directly modify it or create a new message Notes A forwarding applies to all connected phones Only one forwarding variant at a time is possible Menu Press the Menu repeatedly until Forward is displayed Forward Press the Forward softkey Message Use the v or softkey to select the setting you want Forw to message Message Use the v or softkey to select one of the text me...

Page 42: ...y Configuration mode is active Lock Use the softkey to scroll through the menu and select and press the Lock softkey You are prompted to enter your PIN PIN Enter the PIN and confirm with the Ok softkey Setting value Use the v or softkey to select the barring you want and confirm with the Ok softkey Phone is locked Data blocked Barred is displayed To lock all your phones execute the function code 3...

Page 43: ...wn the Menu softkey Configuration mode is active Lock Use the softkey to scroll through the menu and select and press the Lock softkey You are prompted to enter your PIN PIN Enter the PIN and confirm with the Ok softkey Unlocked Use the v or softkey to scroll to Free and confirm with the Ok softkey The phone is unlocked To unlock all your phones execute the function code 33 PIN see User s Guide Fu...

Page 44: ... to the caller For further information refer to Chapter Suppressing the phone number from your called party s display CLIR page 53 Deflect This function lets you deflect an incoming call to another user For further information refer to Chapter Deflect a call during the ringing phase page 46 Headset This function lets you activate the headset mode For further information refer to Chapter Using a he...

Page 45: ...ternal electric equipment or installations using control outputs For example you can use your phone to open and close electric gates or to switch the lights on or off throughout a building Announcement Announcement service for incominginternal and externalcalls If you do not answer an external call after a set delay the user who is calling will obtain an announcement After the announcement the cal...

Page 46: ...y during the ringing phase Deflect Press the Deflect softkey Or Press the function key for Deflect Phone number Enter the phone number and confirm with the Ok softkey The call is deflected to the user you want Notes You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for If the user you want to deflect to is busy the call wi...

Page 47: ... using the menu Menu Calls Unan swered calls Listen Menu To delete the message Press the Menu repeatedly until Calls is displayed Calls Press the Calls softkey Unanswered Press the Unanswered softkey The display shows the list of the last calls v Use the v or softkey to scroll through the list until the voice message you want is displayed Delete Press the Delete softkey Voice message is deleted No...

Page 48: ... in the system directly modify it or create a new text message Menu Press the Menu repeatedly until Message is displayed Calls Press the Message softkey v Use the v or softkey to select one of the text messages stored in the system and confirm with the Ok softkey Destination Use the v or softkey to select the destination you want and confirm with the Ok softkey Phone number For Subscriber and Grou...

Page 49: ... text message is deleted the next text message is retrieved from the memory Or You can also select the text message via Menu Message Browse and then continue as described above Note You can select and read a new text message even during an active call using Text message Inbox Menu Press the Menu repeatedly until Pick up is displayed Pick up Press the Pick up softkey Destination Use the v or softke...

Page 50: ...all on a third party phone You want to make a call on a third party phone using your personal settings for exam ple on a colleague s phone or in a meeting room You can activate a third party phone to make an internal or external call using your personal settings even if the phone is locked for external calls You can activate the phone for a business or private call Once you have activated the phon...

Page 51: ...able for a whole minute so you can make another call Or 1 Enter procedure 46 for a private call 2 Enter your internal phone number 3 Enter your PIN 4 Enter the external call number directly without the exchange access digit 5 Pick up the handset The phone is now enabled the external user is called Note The default PIN setting 0000 is not accepted First change the PIN as described in chapter Changi...

Page 52: ...ing However you do not want to switch off your phone Discreet ringing is available on your phone as an alternative to the usual ringing If dis creet ring is activated the phone rings only once This function must be stored under a function key see chapter Store a function under a key function key page 71 Page Press the Menu repeatedly until Pick up is displayed Pick up Press the Pick up softkey Gen...

Page 53: ...n the Aastra 400 DocFinder www aastra com docfinder Tracking a malicious call MCID Your are being threatened or molested by a call You want to identify the caller Using the MCID Malicious Call Identification function the provider records the fol lowing call data Your phone number the caller s phone number and the date and time of the call MCID has to be enabled by your provider Your provider will ...

Page 54: ...ring acoustically when you receive a call When your system administrator has set up a phone number with several phones you can define on which phones a call shall acoustically be signalled using ring alone When you have activated ring alone on a phone the acoustic ringing tone is deacti vated for all other phones An incoming call is signalled in the display of all phones You can answer the call on...

Page 55: ...r the function commands and function codes Using remote control from a third party phone 1 Enter procedure 06 2 Enter your phone number 3 Enter your PIN 4 Enter the function code for activating deactivating the function you want Pick up the handset You hear the acknowledgement tone Put the handset on hook The function is now activated deactivated Note The default PIN setting 0000 is not accepted F...

Page 56: ... call for anyone in the team When a team partner makes a call the corresponding Team key lights up this tells you when a team partner is busy The Team key flashes to indicate that the team partner is receiving a call Calling a team partner You want to call a team partner as quickly as possible Requirement You have configured a configurable key as a Team key and stored the team partner s phone numb...

Page 57: ...dialling tone Press the Team key You are through to the person who is calling your team partner Note Depending on the Team key s configuration you are immediately connected with your team partner s caller as soon as you pick up the handset see chapter Store a team partner under a key team key page 72 Initiating an announcement to a team partner using a handset Pick up the handset You hear the dial...

Page 58: ... how to adapt the phone s basic settings to suit your per sonal requirements Setting the ringing properties Audio 59 Hands free settings 61 General settings 62 Protection settings 65 Phone book management 66 Configuring voice mail 68 Configuring keys 69 Formulating functions 74 ...

Page 59: ...inging You want to adjust the ringing volume You can adjust the ringing volume while the phone is ringing Setting the volume during a call You want to adjust the volume while in a call You have to set the volume of handset and loudspeaker separately The new volume will remain stored even after the call is ended Quieter Press the key Louder Press the key Quieter Press the key Louder Press the key ...

Page 60: ...ain time you can set your phone not to ring using the Microphone key The Microphone key s LED is lit when the ring is deactivated Menu long Press and hold down the Menu softkey Configuration mode is active Ring Use the softkey to scroll through the menu and select the Ring softkey The set audio values are displayed Setting value Use the v or softkey to select the audio setting you want and confirm...

Page 61: ...and automatically activate hands free operation after one ring for internal calls or announcements Menu long Press and hold down the Menu softkey Configuration mode is active Hands free Use the softkey to scroll through the menu and select the Hands free softkey The set value is displayed Setting value Use the v or softkey to select the setting value you want for which you want to switch automatic...

Page 62: ...deactivated as default on your phone Menu long Press and hold down the Menu softkey Configuration mode is active Language Use the softkey to scroll through the menu and select the Language softkey The set language is displayed Setting value Use the v or softkey to select the language you want and confirm with the Ok softkey Display text appears in your selected language Menu long Press and hold do...

Page 63: ...le Note Your PIN applies to all your phones Menu long Press and hold down the Menu softkey Configuration mode is active PIN Use the softkey to scroll through the menu and select the PIN softkey The display shows Old PIN Old PIN Enter the old PIN and confirm with the Ok softkey The display shows New PIN New PIN Enter the new PIN and confirm with the Ok softkey The display shows Confirm New PIN Ente...

Page 64: ...nal text for the text displayed in the idle state Menu long Press and hold down the Menu softkey Configuration mode is active Text Use the softkey to scroll through the menu and select the Text softkey Idle text Enter the Idle text you want and confirm with the Ok softkey The text is stored Notes The text mode for letter input is automatically activated You can use the Correction key to delete any...

Page 65: ...omeone else is trying to reach you You can either answer or reject this second call Announcement You can address internal users directly via their loudspeaker where available without waiting for a reply similar principle to that of an inter com system Ask your system administrator whether these functions are enabled on the system Menu long Press and hold down the Menu softkey Configuration mode is...

Page 66: ...phone number stored on your private phone book Menu Press the Menu softkey repeatedly until Ph book is displayed Ph book Press the Ph book softkey Edit Press the Edit softkey New entry Press the New entry softkey Phone number name Entering or editing phone number If the user is stored in the system the name is automatically entered Confirm with the Ok softkey Phone number and name are stored Note ...

Page 67: ...me or use the Browse softkey to select the entry you want Name phone number Change the entry and confirm with the Ok softkey Phone number and name are stored Browse Deleting an entry Use the Browse softkey to select the entry you want Delete Confirm with the Delete softkey The entry is now deleted Entry Select the entry you want in one of the call lists Edit Press the Edit softkey Name Confirm the...

Page 68: ... more information Menu Press the Menu repeatedly until Voice mail is displayed Voice mail Press the Voice mail softkey Record Recording a greeting Select the greeting you want and press the Record softkey You can monitor your personal greeting text and re record it if necessary Note You can improve the voice quality by recording the text through the handset Listen Listening to the greeting Select ...

Page 69: ...mbers or functions under two different keys on a configurable key retrievable at any time directly on the softkey retrievable in the idle position only You can assign each key with a specific type so you can trigger a particular action by simply pressing that key Choice available Number key storing the phone number Function key activate deactivate function Team key Organisation within the team ...

Page 70: ...or editing phone number If the user is stored in the system the name is automatically entered Confirm with the Ok softkey Phone number and name are stored Notes The text mode for letter input is automatically activated You can use the Correction key to delete any incorrect character long To store a phone number under a configurable key Press the configurable key and hold it down for a moment Displ...

Page 71: ...rther prompting depends on the function see Chapter Supplemen tary features page 24 Once you have made all the settings the function is stored under the key Note Besides the predefined functions you can also specify your own function For more information please refer to the Chapter Function commands page 74 long Storing a function under a configurable key Press and hold down the configurable key D...

Page 72: ...g directly using automatic hands free operation pick ing up the handset and pressing the Team key The following audio settings are possible Ring Melody Answer Notes A Team key can only be allocated to a configurable key To find out how to use a Team key refer to the Chapter Using the Team key page 56 long Press the configurable key and hold it down for a moment Display shows choice of key types Te...

Page 73: ...ting is stored Notes The Handset and Hands free settings only work when the ringing signal is activated If you select answer using Handset or Hands free you must also specify the Priority with 1 being the highest priority and 8 the lowest long Delete key Delete softkey Press and hold down the softkey The display shows the key type Use the v or softkey to scroll to Delete key and confirm with the O...

Page 74: ...uire ments A function can consist of one or more function commands function codes and the phone number You can either carry out a function directly or store it under a function key select configurable function Tab 1 The following function commands are available A Seize line with highest priority I Seize line X Disconnect P 1Pause 1 second before the next operation N Use the phone number entered in...

Page 75: ...to phone number 201 disconnect X Notes Text mode has to be activated before you can enter function commands Functions that are not available via the menu can be activated using func tion codes see User s Guide Function Codes on the Aastra 400 DocFinder www aastra com docfinder You can either type in a function command or code directly or store it under a key You can only activate certain function ...

Page 76: ...rst time operation These sections explain the setup options available with your phone Equipment provided 77 Options 77 Setting up and mounting the phone 78 Connecting the phone 82 Labels 83 Expansion key module KPU optional 84 Connecting a headset 86 ...

Page 77: ...7 2011 77 Equipment provided Options Telephone and handset Handset connection cable Telephone connection cable 2 Stand rest Quick User s Guide and safety information Plug in power adapter Expansion key module KPU with write on labels incl stand rest ABC MENU ...

Page 78: ...do so insert the stand rest in different positions into the back of the phone until it snaps into place 1 Insert the stand rest as indicated on the figure press the lever downwards until it snaps into place 2 Connecting the handset Plug the connector at the rippled end of the handset cord into the socket on the handset Plug the connector at the loose extremity of the cord into the handset socket o...

Page 79: ...Installation and first time operation eud 1399 1 0 R1 1 07 2011 79 Adjusting the display You can also adjust the display in various angles ...

Page 80: ...pecial console 1 Use a screwdriver to remove the handset cam figure A 2 Turn the cam upside down and insert figure B 3 Use a screwdriver to remove the two plastic covers figure C 4 Drill wall holes according to measurements indicated here figure D 5 Place screws according to the measurements and mount the phone 6 Insert the handset A B C D ...

Page 81: ...1 1 07 2011 81 Dismantling Desk phone Disconnect the phone cord and remove Press the lever on the stand rest upwards and carefully pull the stand rest away Wall set Carefully slide the phone upwards out of the holder Disconnect the phone cord and remove ...

Page 82: ...cord on the underside of the phone into the socket marked LINE Plug the other end of the cable into the phone socket outlet To remove a cable use a screwdriver to unlock the stop Logging your phone on Your system administrator has to prepare the system before you can log on your phone Telephone connection Connecting the handset Headset connection LINE HANDSET HEADSET ...

Page 83: ...ll out the fields directly on your PC and then print out the labels Label the write on labels on the PC print them select the setting Page scaling for printing none and cut them out Carefully remove the transparent cover next to the configurable keys Place the write on labels into the recesses next to the configurable keys Carefully replace the transparent cover ...

Page 84: ...with 17 configurable keys each to your phone Each key has an LED for visual signalling Connecting the expansion key module KPU 1 Fasten the connector in the bottom of the hole using a finger or a blunt tool figure A Make sure the connector fits before pressing it down 2 Press where the arrows are pointing until you hear a Click sound figure B C A B C ...

Page 85: ...Installation and first time operation eud 1399 1 0 R1 1 07 2011 85 3 Install the stand rest as indicated in figure D 4 The expansion key module KPU is now ready for operation D ...

Page 86: ...r the call by picking up the handset To find out how to make phone calls with the headset refer to the Chapter Using a headset page 16 This phone supports corded headsets with RJ11 connector which allows you to set up and to end calls from the headset Ask your dealer which headsets are particularly well suited for this phone Connect the connector of the headset cable on the underside of the phone ...

Page 87: ...eud 1399 1 0 R1 1 07 2011 87 Further information The following sections contain more useful information about your phone Troubleshooting 88 ...

Page 88: ...ter The telephone cannot be registered Contact your system administrator for more information Display is working but connection is not possible Your phone may be locked Unlock your phone see Chapter Unlocking your phone page 43 Freely configurable keys cannot be configured The configuration may be locked Unlock your phone see Chapter Unlocking your phone page 43 The key for a reconfiguration may b...

Page 89: ... Headset 86 Phone 82 to the system 82 Connections Safety information 5 Correcting your input 21 Correction key 3 Cost control Safety information 5 D Data protection Safety information 5 Deflect 46 Deflect a call during the ringing phase 46 Desk phone 78 Dialling by name 26 Dialling by name 25 from call list of answered calls 27 from call list of unanswered calls 27 from the phone book 26 with a co...

Page 90: ... Key block 3 Key legend 2 Key configuring 69 deleting 73 using 19 KPU 84 L Labels 3 83 LED 23 LED indicator 23 Listening in and recording 7 Lock 42 Log in 82 Loudspeaker key 3 M Mains power Safety information 5 Maintenance Safety information 5 Making a call in hands free mode 14 in open listening mode 14 on a third party phone 50 with headset 16 with supplementary features 24 Malfunctions 88 MCID ...

Page 91: ... Suppressing your call number 53 Symbols 4 T Team Announcement to team partner 57 Calling a team partner 56 Organisation within the team 56 Store a team partner under a Team key 72 Substituting for a team partner 57 Using the Team key 56 Text message reading 49 sending 48 Text mode 20 Third party phone 50 Tracking a malicious call 53 Trademarks 8 Transferring a call partner 36 Troubleshooting 88 U...

Page 92: ...oducts are manufactured in conformity with RoHS and WEEE 2002 95 EC and 2002 96 EC The product specific declarations of conformity can be found on the Aastra 400 DocFinder www aastra com docfinder Disclaimer Aastra is a registered trademark of Aastra Technologies Limited Technical modifica tions and product availability subject to change without notice Copyright 2011 Aastra Technologies Limited ...

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