Symptoms
Possible Causes
Solutions
3. Verify all water supply
valves are open
Leaks from Jets
1. Loose jet faces
2. Loose hose
1. Remove and reinstall
jet face
Showerhead, jets or
shower wand clogged
1. Sediment or mineral
build up
1. Remove clogged
element and flush and
clean with a mild solution
of vinegar and water
Door seal leaking
1. Misaligment of gasket
seal
1. Adjust the door seal
see the section “Installing
the Doors” for the
procedure to adjust the
door seal
Bath tub Fill not working
1. No water from the bath
tub fill spout
1. Divert MUST be
located on the
Showerhead location.
2. Verify all plumbing
connection
3. Verify all water supply
valves are open
Whirlpool jets not
working
1. Not enough water in
the tub
2. No power to the jet
pump
3. Air button tubing
broken or not connected
4. Bad water sensor
1. Water level must be
above the suction cover
in order for the whirlpool
jets to operate.
2. Verify all power
connections and voltage
to the pump
3. Check for blown fuse
on the main control board
4. Verify the air button
tubing is connected and
not broken replace if
necessary
5. Replace water sensor
Whirlpool light not
working
1. Whirlpool pump not on
2. Loose connections
3. Light bulb burned out
1. The whirlpool light will
only work when the
whirlpool pump on
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