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ASROCK X470D4U User Manual Download Page 72

66

67

English

Unable to save system setup configurations...

1.  Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it 

does not.

2.  Confirm whether your power supply provides adaquate and stable power.

Other problems...

1.  Try searching keywords related to your problem on ASRock Rack’s FAQ page: 

http://www.asrockrack.com/support

Summary of Contents for X470D4U

Page 1: ...X470D4U User Manual Version 1 0 Published December 2018 Copyright 2018 ASRock Rack INC All rights reserved...

Page 2: ...implied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or agen...

Page 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Page 4: ...2 Pre installation Precautions 14 2 3 Installing the CPU 15 2 4 Installing the CPU Fan and Heatsink 17 2 5 Installing Memory Modules DIMM 19 2 6 Expansion Slots PCI Express Slots 21 2 7 Jumpers Setup...

Page 5: ...iguration 40 3 3 5 USB Configuration 41 3 3 6 Super IO Configuration 42 3 3 7 H W Monitor 43 3 3 8 AMD CBS 45 3 3 9 AMD PBS 46 3 3 10 Instant Flash 49 3 4 Server Mgmt 50 3 4 1 System Event Log 51 3 4...

Page 6: ...nning The Support CD 63 4 2 2 Drivers Menu 63 4 2 3 Utilities Menu 63 4 2 4 Contact Information 63 Chapter 5 Troubleshooting 64 5 1 Troubleshooting Procedures 64 5 2 Technical Support Procedures 66 5...

Page 7: ...TX Form Factor 9 6 in x 9 6 in 24 4 cm x 24 4 cm Quick Installation Guide 1 x I O Shield 1 x SATA3 Cable 60cm 2 x Screws for M 2 Sockets If any items are missing or appear damaged contact your authori...

Page 8: ...MT s 1R and 2R 2DR DIMM each 1866MT s Type Dual Channel DDR4 memory technology Support DDR4 ECC UDIMM DIMM Size Per DIMM ECC UDIMM 64GB 32GB 16GB 8GB DIMM Frequency ECC UDIMM 2666 2400 2133 MHz Voltag...

Page 9: ...port USB 3 0 Port 2 LAN Port 2 x RJ45 Gigabit Ethernet LAN ports 1 x RJ45 Dedicated IPMI LAN port LAN Ports with LED ACT LINK LED and SPEED LED UID 1 Internal Connector Auxiliary Panel Header 1 includ...

Page 10: ...rt list The Linux system doesn t support Raid mode Supports UEFI BOOT only Environment Temperature Operation temperature 10 C 35 C Non operation temperature 40 C 70 C NOTE Please refer to our website...

Page 11: ...tility you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to your USB flash d...

Page 12: ...2_1 NUT42_2 NUT60_2 NUT80_2 1 SATAPWR1 SATA3_1 ASPEED 2500 X470D4U BMC F W Socket AM4 PGA 1331 1 PSU_SMB1 NUT110_2 FAN4 FAN3 FAN2 FAN1 NUT42_1 NUT60_1 NUT80_1 NUT110_1 SATA3_0 SATA3_3 SATA3_2 SATA3_5...

Page 13: ...0 13 SATA3 Connector SATA3_1 14 SATA3 DOM Connector SATA3_0 Red 15 SATA DOM Power Jumper SATAPWR1 16 USB 3 1 Gen1 Header USB3_3_4 17 SATA3 Connector SATA3_2 18 SATA3 Connector SATA3_3 19 SATA3 Connect...

Page 14: ...8 English No Description 34 PWM Configuration Header PWM_CFG1 For DIMM installation and configuration instructions please see p 20 Installation of Memory Modules DIMM for more details...

Page 15: ...M2_1 NUT42_2 NUT60_2 NUT80_2 1 SATAPWR1 SATA3_1 ASPEED 2500 X470D4U BMC F W 1 PSU_SMB1 NUT110_2 FAN4 FAN3 FAN2 FAN1 NUT42_1 NUT60_1 NUT80_1 NUT110_1 SATA3_0 1 AUX_PANEL1 HDLED RESET PLED PWRBTN PANEL1...

Page 16: ...SB_PWR1 Green STB PWR ready 2 FAN_LED4 Amber FAN4 failed 3 FAN_LED3 Amber FAN3 failed 4 FAN_LED2 Amber FAN2 failed 5 FAN_LED1 Amber FAN1 CPU failed 6 FAN_LED5 Amber FAN5 failed 7 FAN_LED6 Amber FAN6 f...

Page 17: ..._LAN1 4 GLAN RJ 45 Port LAN1 There are two LED next to the LAN port Please refer to the table below for the LAN port LED indications Dedicated IPMI LAN Port LED Indications Activity Link LED Speed LED...

Page 18: ...LAN port LED indications LAN Port LAN1 LAN2 LED Indications Activity Link LED Speed LED Status Description Status Description Off No Link Off 10Mbps connection or no link Blinking Green Data Activity...

Page 19: ...D X470 BIOS Switch 2xUSB3 0 2xUSB2 0 2xUSB3 0 2xUSB2 0 PCIe2 0x1 NCT6779D R PCIe2 0x1 PCIe2 0x1 DDR4 DDR4 A B AMD Ryzen 2nd Generation Processor AMD AM4 Socket PGA 1331 TDP max 105W PCIe3 0x8 NCSI i21...

Page 20: ...Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings 1 Unplug the power cord from the wall socket before touching any compon...

Page 21: ...X470D4U 15 English 2 3 Installing the CPU Unplug all power cables before installing the CPU 2 1...

Page 22: ...16 English 3...

Page 23: ...need to spray thermal grease between the CPU and the heatsink to improve heat dissipation Make sure that the CPU and the heatsink are securely fastened and in good contact with each other Installing...

Page 24: ...18 English 2 3...

Page 25: ...X470D4U 19 English 4...

Page 26: ...uration you always need to install identical the same brand speed size and chip type DDR4 DIMM pairs 2 It is unable to activate Dual Channel Memory Technology with only one or three memory module inst...

Page 27: ...X470D4U 21 English The DIMM only fits in one correct orientation It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation 1 2 3...

Page 28: ...Step 1 Before installing an expansion card please make sure that the power supply is switched off or the power cord is unplugged Please read the documentation of the expansion card and make necessary...

Page 29: ...rt when a jumper cap is placed on these 2 pins Chassis ID1 Jumper 3 pin CHASSIS_ID1 see p 7 No 30 Chassis ID2 Jumper 3 pin CHASSIS_ID2 see p 7 No 31 Chassis ID3 Jumper 3 pin CHASSIS_ID3 see p 7 No 29...

Page 30: ...SATA3_0 requires 5V power supply SATA DOM SATA3_0 does NOT require 5V power supply Default Consult the documentation that comes with your SATA DOM and check whether or not Pin 7 requires 5V power supp...

Page 31: ...mal restart PLED System Power LED Connect to the power status indicator on the chassis front panel The LED is on when the system is operating The LED is off when the system is in S4 sleep state or pow...

Page 32: ...management equipment B Internet status indicator 2 pin LAN1_LED LAN2_LED These two 2 pin headers allow you to use the Gigabit internet indicator cable to connect to the LAN status indicator When this...

Page 33: ...Gen1 header on this motherboard This USB 3 1 Gen1 header can support two USB 3 1 Gen1 ports Front Fan Connectors 4 pin FAN2 see p 7 No 7 4 pin FAN3 see p 7 No 5 4 pin FAN4 see p 7 No 6 4 pin FAN5 see...

Page 34: ...in ATX power supply please plug it along Pin 1 and Pin 13 ATX 12V Power Connectors 8 pin ATX12V1 see p 7 No 1 4 8 1 5 12V GND This motherboard provides one 8 pin ATX 12V power connector TPM Header 17...

Page 35: ...that provide management features using the IPMB Baseboard Management Controller SMBus Header 5 pin BMC_SMB_1 see p 7 No 32 BMC_SMB_PRESENT_1_N Power BMC_SMBCLK GND BMC_SMBDATA The header is used for...

Page 36: ...I E devices or try installing them in other slots If the problem still exists please remove all PCI E devices or try using another VGA card A0 A7 Problem related to IDE or SATA devices Please re insta...

Page 37: ...he front rear UID blue LED indicator will be truned on Press the UID button again to turn off the indicator 2 11 Driver Installation Guide To install the drivers to your system please insert the suppo...

Page 38: ...Gen 2 x4 20Gb s The M 2_SSD NGFF Socket 3 M2_2 can accommodate either a M 2 SATA3 6 0 Gb s module or a M 2 PCI Express module up to Gen 3 x2 16Gb s Installingg the M 2_SSD NGFF Module Step 1 Prepare a...

Page 39: ...to be used Hand tighten the standoff into the desired nut location on the motherboard A B C D A B C D 20o Step 5 Align and gently insert the M 2 NGFF SSD module into the M 2 slot Please be aware that...

Page 40: ...of the screen has a menu bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI features Server Mgmt To manage the serv...

Page 41: ...the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of the...

Page 42: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to set the system t...

Page 43: ...ction 3 3 Advanced Screen In this section you may set the configurations for the following items CPU Configuration Chipset Configuration Storage Configuration ACPI Configuration USB Configuration Supe...

Page 44: ...ACPI _PPC _PSS and _PCT objects AMD fTPM Switch To select 0 Auto Depend on Tcg module 1 Disabled fTPM 2 OnBoard SPI TPM2 0 SVM Mode Enable disable CPU Virtualization CPB Mode Enable disable CPB C6 Mod...

Page 45: ...V capable PCIe Devices this option Enables or Disables Single Root IO Virtualization Support Restore AC Power Loss This allows you to set the power state after a power failure If Power Off is selected...

Page 46: ...40 English 3 3 3 Storage Configuration PT SATA Port Enable Enable disable the SATA controllers PT SATA Mode Select Promontory SATA Type SATA Hot Plug Enable disable the SATA Hot Plug Function...

Page 47: ...h 3 3 4 ACPI Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN RTC Alarm Power On Use this item to enable or disable RTC Real Time Clock to po...

Page 48: ...42 English 3 3 5 USB Configuration Legacy USB Support Use this option to enable or disable legacy support for USB devices The default value is Enabled...

Page 49: ...rial Port Use this item to enable or disable the serial port Serial Port Address Use this item to select an optimal setting for Super IO device SOL Configuration Use this item to set parameters of SOL...

Page 50: ...will controlled by BMC If Manual is selected configure the items below FAN1 This allows you to set the CPU fan1 s speed The default value is Smart Fan FAN 2 This allows you to set the front fan 2 s s...

Page 51: ...t Fan Smart Fan Control This allows you to set the Smart fan s level speed Smart Fan Duty Control Smart Fan Duty x x means 1 to 11 stage This allows you to set duty cycle for each stage Smart Fan Temp...

Page 52: ...Common options DF Common Options Use this item to configure DF Common options UMC Common Options Use this item to configure UMC Common options NBIO Common Options Use this item to configure NBIO Commo...

Page 53: ...ution including all C2P P2C mailbox Secure S3 fTPM Support MITT WITT Selection Use this item to configure MITT WITT Selection LAN Power Enable Enable or disable LAN Power PCIe x16 2x8 4x4 Switch Switc...

Page 54: ...just APU VDDP Adjust V1 8 Adjust V1 8 stepping is 3mV V1 8 1 8V N 3 mV input range is 0 33 Tuning range is 100 mV Adjust VTT MEM Adjust VTT MEM stepping is VDDIO 1 256 VTT_MEM VDDIO N 256 input range...

Page 55: ...ater Cooling forces PWM 100 Selecting Fan Control to Manual in CBS will override this option PcieLanes_4_7_Switch PT Pcie Lanes route to PT CHIP CPU Pcie Lane route to CPU PCIE Above 4GB MMIO Enable E...

Page 56: ...isk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Please be noted that the U...

Page 57: ...English 3 4 Server Mgmt Wait For BMC Wait For BMC response for specified time out BMC starts at the same time when BIOS starts during AC power ON It takes around 90 seconds to initialize Host to BMC...

Page 58: ...g for error progress codes during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status Codes Use this item t...

Page 59: ...P address toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network parameters statically or dynamically b...

Page 60: ...face is Username admin Password admin For more instructions on how to set up remote control environment and use the IPMI man agement platform please refer to the IPMI Configuration User Guide or go to...

Page 61: ...blank and press enter to remove the password User Password Set or change the password for the user account Users are unable to change the settings in the UEFI Setup Utility Leave it blank and press e...

Page 62: ...tup Mode Install Default Secure Boot Keys Please install default secure boot keys if it s the first time you use secure boot Enroll Efi Image Allow the image to run in Secure Boot mode Enroll SHA256 h...

Page 63: ...CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test Authorized Signatures Enroll Factory Defaults or load certificates from a file 1 Pub...

Page 64: ...icate in a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Te...

Page 65: ...n controls Legacy UEFI ROMs priority Fast Boot Enables Disables fast boot which skips memory training and attempts to boot using last known good configuration Boot From Onboard LAN Use this item to en...

Page 66: ...en Logo Use this item to enable or disable OEM Logo The default value is Enabled AddOn ROM Display Use this option to adjust AddOn ROM Display If you enable the option Full Screen Logo but you want to...

Page 67: ...M only Select Legacy only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM PCIE4 Slot OpROM Use this item to select slot storage and...

Page 68: ...Slot OpROM Use this item to select slot storage and Network Option ROM policy In Auto option the default is Disabled with NVMe device but it is Legacy with other devices This item can t select Video O...

Page 69: ...message Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following mes...

Page 70: ...2 1 Running The Support CD To begin using the support CD insert the CD into your CD ROM drive The CD automatically displays the Main Menu if AUTORUN is enabled in your computer If the Main Menu does n...

Page 71: ...default settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1...

Page 72: ...battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywords related to...

Page 73: ...py of your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorization...

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