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2.7  Driver Installation Guide

To install the drivers to your system, please insert the support CD to your 
optical drive first. Then, the drivers compatible to your system can be auto-
detected and listed on the support CD driver page. Please follow the order 
from top to bottom to install those required drivers. Therefore, the drivers 
you install can work properly.

Summary of Contents for Rack C2550D4I

Page 1: ...1 C2750D4I C2550D4I User Manual Version 1 1 Published December 2013 Copyright 2013 ASRock Rack INC All rights reserved ...

Page 2: ...nties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or agents be li able for any indirect special incidental or consequential damages including dam ages for loss of profits loss of business loss of data interruption of business and the like even if ASRock Rack has been advised of the possibility of such damages a...

Page 3: ...I SETUP UTILITY 31 3 1 Introduction 31 3 1 1 UEFI Menu Bar 31 3 1 2 Navigation Keys 32 3 2 Main Screen 33 3 3 Advanced Screen 34 3 3 1 Storage Configuration 35 3 3 2 ACPI Configuration 36 3 3 3 Super IO Configuration 37 3 3 4 Serial Port Console Redirection 38 3 3 5 PCI Subsystem Settings 39 3 3 6 PLX 8608 Configuration 40 3 3 7 Voltage 41 3 4 Hardware Health Event Monitoring Screen 42 3 5 Intel R...

Page 4: ...1 Install Operating System 56 4 2 Support CD Information 56 4 2 1 Running Support CD 56 4 2 2 Drivers Menu 56 4 2 3 Utilities Menu 56 4 2 4 Contact Information 56 5 Troubleshooting 57 5 1 Troubleshooting Procedures 57 5 2 Technical Support Procedures 59 5 3 Returning Merchandise for Service 59 6 Net Framework Installation Guide 60 ...

Page 5: ...ions and the BIOS software might be updated the content of this manual will be subject to change without notice In case any modifications of this manual occur the updated version will be available on ASRock Rack s website without further notice You may find the latest VGA cards and CPU support list on ASRock Rack s website as well ASRock Rack website http www asrock com If you require technical su...

Page 6: ...M Type Dual Channel DDR3 memory technology Supports DDR3 1600 1333 ECC and UDIMM Voltage 1 5V 1 35V Expansion Slot PCIe 2 0 x 8 1 slot x8 mode Storage SATA Controller Intel C2750 2 x SATA3 6 0 Gb s 4 x SATA2 3 0 Gb s Additional SATA Controller Marvell SE9172 2 x SATA3 6 0 Gb s Marvell SE9230 4 x SATA3 6 0 Gb s Ethernet Interface Gigabit LAN 10 100 1000 Mb s LAN Controller 2 x Intel i210 Supports W...

Page 7: ...gabit Ethernet LAN ports 1 x RJ45 Dedicated IPMI LAN port LAN Ports with LED ACT LINK LED and SPEED LED Serial Port 1 COM1 UID Button UID LED 1 Internal Connector Auxiliary Panel Header 1 includes location button LED front LAN LED IPMB Header 1 Fan Header 6 x 4 pin ATX Power 1 24 pin USB 2 0 Header 1 support 1 via headers or 2 via headers controlled by USB_SEL1 and USB_ SEL2 jumper Front Panel 1 S...

Page 8: ...er 11 SP1 x32 and x64 FreeBSD 9 1 x32 and x64 Fedora Core 19 x64 UBuntu 12 04 12 10 x64 Virtual VMWare ESXi 5 5 Environment Temperature Operation temperature 10 C 35 C Non operation temperature 40 C 70 C Since Intel Edisonville platform does not support RSTe feature it is decided by OS inbox driver behavior The Avoton processor integrated I O s SATA2 3 driver is used inbox not Intel So according t...

Page 9: ...l Channel DDR3 memory technology Supports DDR3 1600 1333 ECC and UDIMM Voltage 1 5V 1 35V Expansion Slot PCIe 2 0 x 8 1 slot x8 mode Storage SATA Controller Intel C2550 2 x SATA3 6 0 Gb s 4 x SATA2 3 0 Gb s Additional SATA Controller Marvell SE9172 2 x SATA3 6 0 Gb s Marvell SE9230 4 x SATA3 6 0 Gb s Ethernet Interface Gigabit LAN 10 100 1000 Mb s LAN Controller 2 x Intel i210 Supports Wake On LAN...

Page 10: ...igabit Ethernet LAN ports 1 x RJ45 Dedicated IPMI LAN port LAN Ports with LED ACT LINK LED and SPEED LED Serial Port 1 COM1 UID Button UID LED 1 Internal Connector Auxiliary Panel Header 1 includes location button LED front LAN LED IPMB Header 1 Fan Header 6 x 4 pin ATX Power 1 24 pin USB 2 0 Header 1 support 1 via headers or 2 via headers controlled by USB_SEL1 and USB_ SEL2 jumper Front Panel 1 ...

Page 11: ...ver 11 SP1 x32 and x64 FreeBSD 9 1 x32 and x64 Fedora Core 19 x64 UBuntu 12 04 12 10 x64 Virtual VMWare ESXi 5 5 Environment Temperature Operation temperature 10 C 35 C Non operation temperature 40 C 70 C Since Intel Edisonville platform does not support RSTe feature it is decided by OS inbox driver behavior The Avoton processor integrated I O s SATA2 3 driver is used inbox not Intel So according ...

Page 12: ...the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access Instant Flash Just launch this tool and save the new BIOS file to your USB flash drive floppy disk or hard drive then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility Please be noted that the USB flash drive or hard drive must use FAT3...

Page 13: ...1 LAN1 LAN2 Top IPMI LAN USB 2 0 T USB_0 B USB_1 NMI_BTN1 1 IPMB_1 1 USB_2 3 1 TPMS1 1 1 AUX_PANEL1 CPU_FAN2 SATA_0 7 20 21 22 25 23 24 C2750D4I DDR3_B1 64 bit 240 pin module DDR3_B2 64 bit 240 pin module CPU_FAN1 SATA_1 SATA_2 SATA_3 SATA_4 SATA_5 BMC_SMB_2 1 BMC_SMB_1 1 BMC_SMB_3 1 USB_SEL1 1 USB_SEL2 1 HDLED RESET PLED PWRBTN PANEL1 1 FRNT_FAN1 FRNT_FAN2 SATA3_M0 SATA3_M1 SATAIII_M0 SATAIII_M1 ...

Page 14: ... Header PANEL1 14 SATA3 Connector SATAIII_M2 White 15 SATA3 Connector SATAIII_M3 White 16 Front Fan Connector FRNT_FAN2 17 Front Fan Connector FRNT_FAN1 18 TPM Header TPMS1 19 USB Selection Jumper USB_SEL2 20 BMC SMB Header BMC_SMB3 21 Non Maskable Interrupt Button NMI_BTN1 22 USB 2 0 Header USB_2 3 23 Auxiliary Panel Header AUX_PANEL1 24 Intelligent Platform Management Bus header IPMB_1 25 BMC SM...

Page 15: ...B USB_1 NMI_BTN1 1 IPMB_1 1 USB_2 3 1 TPMS1 1 1 AUX_PANEL1 SATA_0 7 C2550D4I DDR3_B1 64 bit 240 pin module DDR3_B2 64 bit 240 pin module SATA_1 SATA_2 SATA_3 SATA_4 SATA_5 BMC_SMB_2 1 BMC_SMB_1 1 BMC_SMB_3 1 USB_SEL1 1 USB_SEL2 1 HDLED RESET PLED PWRBTN PANEL1 1 FRNT_FAN1 FRNT_FAN2 SATA3_M0 SATA3_M1 SATAIII_M0 SATAIII_M1 SATAIII_M2 SATAIII_M3 Super I O CLRCMOS1 17 18 19 20 21 22 25 23 24 26 32 31 ...

Page 16: ... Header PANEL1 14 SATA3 Connector SATAIII_M2 White 15 SATA3 Connector SATAIII_M3 White 16 Front Fan Connector FRNT_FAN2 17 Front Fan Connector FRNT_FAN1 18 TPM Header TPMS1 19 USB Selection Jumper USB_SEL2 20 BMC SMB Header BMC_SMB3 21 Non Maskable Interrupt Button NMI_BTN1 22 USB 2 0 Header USB_2 3 23 Auxiliary Panel Header AUX_PANEL1 24 Intelligent Platform Management Bus header IPMB_1 25 BMC SM...

Page 17: ...y Link LED SPEED LED Status Description Status Description Off No Link Off 10Mbps connection Blinking Data Activity Orange 100Mbps connection On 100Mbps connection Green 1Gbps connection There are two LEDs on each LAN port Please refer to the table below for the LAN port LED indications LAN Port LAN1 LAN2 LED Indications Activity Link LED SPEED LED Status Description Status Description Off No Link...

Page 18: ...33 1600 Channel A PCI_E BUS 100MHz 100MHz SATA_5 SATA_0 SATA_2 SATA_4 SATA_1 SATA_3 SATA BUS PEX8608 PCIE x2 100MHz Marvell 9230 PCIE x1 PCIE x1 PCIE x1 Marvell 9172 BMC AST2300 INTEL I210 PCIE x1 INTEL I210 SATA3_M1 SATA3_M0 SATAIII_M1 SATAIII_M0 SATAIII_M3 SATAIII_M2 SPI FLASH 64Mb SPI LPC BUS 33MHz SIO Nuvoton NCT5573D TPM USB2_0 USB2_1 USB2_2 ...

Page 19: ... 2 In order to avoid damage from static electricity to the motherboard s components NEVER place your motherboard directly on a carpet Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components 3 Hold components by the edges and do not touch the ICs 4 Whenever you uninstall any components place them on a grounded anti static pad or in the bag that...

Page 20: ...el Memory Technology with only one or three memory module installed 3 It is not allowed to install a DDR or DDR2 memory module into a DDR3 slot otherwise this motherboard and DIMM may be damaged Dual Channel Memory Configuration The DIMM only fits in one correct orientation It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation P...

Page 21: ...21 1 2 3 ...

Page 22: ...nplugged Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation Step 2 Remove the system unit cover if your motherboard is already installed in a chassis Step 3 Remove the bracket facing the slot that you intend to use Keep the screws for later use Step 4 Align the card connector with the slot and press firmly until t...

Page 23: ... jumper whose pin1 and pin2 are Short when jumper cap is placed on these 2 pins USB Selection Jumpers 3 pin USB_SEL1 see p 13 or 15 No 10 3 pin USB_SEL2 see p 13 or 15 No 19 1 2 Default 2 3 USB Selection Support 2 via rear USB2 ports and 1 via front USB headers con trolled by USB_SEL1 1 2 and USB_SEL2 1 2 Support 1 via rear USB2 ports and 2 via front USB headers con trolled by USB_SEL1 2 3 and USB...

Page 24: ...5 No 12 SATAIII_M2 see p 13 or 15 No 14 SATAIII_M3 see p 13 or 15 No 15 These eight Serial ATA3 SATA3 connectors sup port SATA data cables for internal storage devices The current SATA3 interface allows up to 6 0 Gb s data transfer rate Serial ATA2 Connectors SATA_2 see p 13 or 15 No 30 SATA_3 see p 13 or 15 No 29 SATA_4 see p 13 or 15 No 28 SATA_5 see p 13 or 15 No 27 These four Serial ATA2 SATA2...

Page 25: ...PCICLK PCIRST LAD3 3V LAD0 3VSB GND FRAME SMB_CLK_MAIN System Panel Header 9 pin PANEL1 see p 13 or 15 No 13 This header accommodates several system front panel functions DUMMY GND GND B B USB_PWR A A USB_PWR 1 Connect the power switch reset switch and system status indica tor on the chassis to this header according to the pin assignments below Note the positive and negative pins before connecting...

Page 26: ... Header 18 pin AUX_PANEL1 see p 13 or 15 No 14 This header supports mul tiple functions on the front panel including front panel SMB internet status indica tor GND 12C_4_CLK NC 1 12C_4_DATA 5VSB LAN1_LINK LED_PWR LAN2_LINK LED_PWR 5VSB GND GND LOCATORLED1 LOCATORLED1 LOCATORBTN LOCATORLED2 LOCATORLED2 A B C NC A Front panel SMBus connecting pin 6 pin FPSMB This header allows you to connect SMBus S...

Page 27: ... the ground pin All fans sup ports Fan Control FAN_SPEED FAN_SPEED_CONTROL 12V GND CPU Fan Connectors 4 pin CPU_FAN1 see p 13 or 15 No 5 4 pin CPU_FAN2 see p 13 or 15 No 6 Please connect the CPU fan cable to the connector and match the black wire to the ground pin FAN_SPEED FAN_SPEED_CONTROL 12V GND FAN_SPEED FAN_SPEED_CONTROL 12V GND FAN_SPEED FAN_SPEED_CONTROL 12V GND FAN_SPEED FAN_SPEED_CONTROL...

Page 28: ...rd provides a 24 pin ATX power connector it can still work if you adopt a traditional 20 pin ATX power supply To use a 20 pin ATX power supply please plug your power supply along Pin 1 and Pin 13 1 12 13 24 1 12 13 24 Intelligent Platform Management Bus header 4 pin IPMB_1 see p 13 or 15 No 24 This 4 pin connector is used to provide a cabled base board or front panel connec tion for value added fe...

Page 29: ...29 BMC SMB Headers 5 pin BMC_SMB_1 see p 13 or 15 No 26 5 pin BMC_SMB_2 see p 13 or 15 No 25 5 pin BMC_SMB_3 see p 13 or 15 No 20 This header is used for the SM BUS devices 1 1 1 ...

Page 30: ...sert the support CD to your optical drive first Then the drivers compatible to your system can be auto detected and listed on the support CD driver page Please follow the order from top to bottom to install those required drivers Therefore the drivers you install can work properly ...

Page 31: ...m chassis You may also restart by turning the system off and then back on Because the UEFI software is constantly being updated the following UEFI setup screens and descriptions are for reference purpose only and they may not exactly match what you see on your screen 3 1 1 UEFI Menu Bar The top of the screen has a menu bar with the following selections Main For setting system time date information...

Page 32: ...s of each navigation key Navigation Key s Function Description To change option for the selected items Tab Switch to next function PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of the screen F1 To display the General Help Screen F7 Discard changes and exit the SETUP UTILITY F9 Load optimal default values for all the settings F10 Save ch...

Page 33: ...33 3 2 Main Screen When you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview ...

Page 34: ...s you to update system UEFI without entering operating systems first like MS DOS or Win dows Just save the new UEFI file to your USB flash drive flop py disk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other complicated flash utility Please be noted that the USB flash drive or hard drive must use FAT32 16 ...

Page 35: ...nable or disable Marvell SATA Boot ROM Marvell 9172 SATA3_M0_M1 Operation This item is for Marvell 9172 SATA3_M0 and M1 ports Use this to select Marvell SATA3 mode Configuration options Disabled IDE Mode AHCI Mode and RAID Mode The default value is AHCI Mode Bootable Marvell 9172 SATA3 Use this to enable or disable Marvell SATA Boot ROM We recommend to use Intel SATA ports SATA_0 to SATA_5 ports f...

Page 36: ...recision Event Timer for better performance PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the sys tem from the power soft off mode RTC Alarm Power On Use this item to enable or disable RTC Real Time Clock to pow er on the system ...

Page 37: ...ion Deep Sleep Use this to configure Deep Sleep The default value is Disabled Serial Port 1 Configuration Use this item to configure the onboard serial port 1 SOL Configuration Use this item to configure the onboard serial port 2 ...

Page 38: ...8 3 3 4 Serial Port Console Redirection Console Redirection Use this option to enable or disable Console Redirection Console Redirection Settings Use this option to configure Console Redirection Settings ...

Page 39: ...39 3 3 5 PCI Subsystem Settings Above 4G Decoding Use this option to enable or disable 64bit capable devices to be decoded in above 4G address space only if system supports 64bit PCI decoding ...

Page 40: ...Express as the boot graphic adapter priority The default value is PCI Express Onboard VGA This allows you to enable or disable the Onboard VGA feature Onboard LAN1 This allows you to enable or disable the Onboard LAN1 feature Onboard LAN2 This allows you to enable or disable the Onboard LAN2 feature ...

Page 41: ...41 3 3 7 Voltage DRAM Voltage Use this to select DRAM Voltage The default value is Auto ...

Page 42: ...lt value is Smart Fan CPU_FAN2 Setting This allows you to set the speed of CPU fan 2 The default value is Smart Fan REAR_FAN1 Setting This allows you to set the speed of REAR Fan 1 The default val ue is Smart Fan REAR_FAN2 Setting This allows you to set the speed of REAR Fan 2 The default val ue is Smart Fan FRNT_FAN1 Setting This allows you to set the speed of FRNT Fan 1 The default value is Smar...

Page 43: ...figurations for the following items Pro cessor Configuration Clock Generation Configuration North Bridge Chip set Configuration South Bridge Chipset Configuration and System Event Log Setting wrong values in this section may cause the system to malfunction ...

Page 44: ...tage and lead to system stability or compatibility issues with some power supplies Please set this item to Disabled if above issues occur CPU C State Use this to enable or disable the support of CPU C State No Execute Memory Protection Processors with No Execution Memory Protection Technology may prevent certain classes of malicious buffer overflow attacks Intel Virtualization Technology When this...

Page 45: ... Boost Mode Tech nology Turbo Boost Mode allows processor cores to run faster than marked frequency in specific conditions The default value is Enabled Active Processor Cores Use this item to select the number of cores to enable in each pro cessor package The default value is All ...

Page 46: ...46 3 5 2 Clock Generation Configuration Spread Spectrum Enable Spread Spectrum to reduce electromagnetic interference for passing EMI tests Disable to achieve higher clock speeds when overclocking ...

Page 47: ...47 3 5 3 North Bridge Chipset Configuration DRAM Frequency If Auto is selected the motherboard will detect the memory module s inserted and assign the appropriate frequency auto matically ...

Page 48: ...ilure If Power Off is se lected the power will remain off when the power recovers If Power On is selected the system will start to boot up when the power recovers SATA Configuration SATA Controller Use this item to enable or disable the SATA Controller feature SATA Mode Selection Use this to select SATA mode ...

Page 49: ...49 SATA Aggressive Link Power Management Use this item to configure Aggressive Link Power Management ...

Page 50: ...50 3 5 5 System Event Log Whea Settings Use this option to configure Windows Hardware Error Architecture ...

Page 51: ...51 3 6 Server Management System Event Log Enter to configure System Event Logging features during boot BMC Network Configuration Enter to configure BMC Network parameters ...

Page 52: ...52 3 7 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings View Smbois Event Log This allows you to view the Smbios Event Log ...

Page 53: ...53 3 8 Security Screen In this section you may set or change the supervisor user password for the system For the user password you may also clear it ...

Page 54: ... of multiple option ROMs Legacy and EFI Compatible specifies what PCI optionROM to launch Configuration options Legacy ROM and EFI Compatible ROM Full Screen Logo Use this item to enable or disable OEM Logo The default value is Enabled AddOn ROM Display Use this option to adjust AddOn ROM Display If you enable the option Full Screen Logo but you want to see the AddOn ROM information when the syste...

Page 55: ... Changes and Exit When you select this option the following message Discard changes and exit setup will pop out Select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following message Discard changes will pop out Select Yes to discard all changes Load UEFI Defaults Load UEFI default values for all the setup questions F9 key can be used...

Page 56: ...cally displays the Main Menu if AUTORUN is enabled in your computer If the Main Menu does not appear auto matically locate and double click on the file ASRSETUP EXE in the Support CD to display the menu 4 2 2 Drivers Menu The Drivers Menu shows the available device s drivers if the system detects installed devices Please install the necessary drivers to acti vate the devices 4 2 3 Utilities Menu T...

Page 57: ... the motherboard then connect the chassis and power LED If there is no power 1 Confirm that there are no short circuits between the motherboard and the chassis 2 Make sure that the jumpers are set to default settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 T...

Page 58: ...ard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywords related to your problem on ASRock Rack s FAQ page http www asrock com support faq asp 2 Try downloading and updating the latest UEFI on ASRock Rack s website http www asrock com support download asp ...

Page 59: ...ice marked with the date of purchase is required By calling your vendor or going to our RMA website http www asrock com support index asp cat RMA you may obtain a Returned Merchandise Authorization RMA number The RMA number should be displayed on the outside of the shipping carton which is mailed prepaid or hand carried when you return the motherboard to the manufacturer Shipping and handling char...

Page 60: ...quired to install Net Framework Please follow the steps below to enable Net Framework feature on Microsoft Windows Server 2008 R2 Installing Net Framework 3 5 1 For Server 2008 R2 1 Double click the Server Manager icon in the Windows system tray 2 Click Add Features in the right hand pane ...

Page 61: ...61 3 Check the box next to Net Framework 3 5 1 and then click Next Click Next to continue ...

Page 62: ...62 4 Click Install to start installing Net Framework 3 5 1 5 After the installation completes click Close ...

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