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EPC612D8T Series

39

English

2.9  Dr. Debug

Dr. Debug is used to provide code information, which makes troubleshooting even 

easier. Please see the diagrams below for reading the Dr. Debug codes.

Code

Description

00

Please check if the CPU is installed correctly and then clear CMOS.

0d

Problem related to memory, VGA card or other devices. Please clear 

CMOS, re-install the memory and VGA card, and remove other USB, PCI 

devices.

01 - 54

(except 0d),

5A- 60

Problem related to memory. Please re-install the CPU and memory then 

clear CMOS. If the problem still exists, please install only one memory 

module or try using other memory modules.

55

he Memory could not be detected. Please re-install the memory and CPU. 

If the problem still exists, please install only one memory module or try 

using other memory modules.

61 - 91

Chipset initialization error. Please press reset or clear CMOS.

92 - 99

Problem related to PCI-E devices. Please re-install PCI-E devices or try 

installing them in other slots. If the problem still exists, please remove all 

PCI-E devices or try using another VGA card.

A0 - A7

Problem related to IDE or SATA devices. Please re-install IDE and SATA 

devices. If the problem still exists, please clear CMOS and try removing all 

SATA devices. 

b0

Problem related to memory. Please re-install the CPU and memory. If the 

problem still exists, please install only one memory module or try using 

other memory modules.

b4

Problem related to USB devices. Please try removing all USB devices.

b7

Problem related to memory. Please re-install the CPU and memory then 

clear CMOS. If the problem still exists, please install only one memory 

module or try using other memory modules.

d6

he VGA could not be recognized. Please clear CMOS and try re-installing 

the VGA card. If the problem still exists, please try installing the VGA card 

in other slots or use other VGA cards.

d7

he Keyboard and mouse could not be recognized. Please try re-installing 

the keyboard and mouse.

d8

Invalid Password.

FF

Please check if the CPU is installed correctly and then clear CMOS.

Summary of Contents for EPC612D8T

Page 1: ......

Page 2: ...r implied including but not limited to the implied warranties or conditions of merchantability or itness for a particular purpose In no event shall ASRock Rack its directors oicers employees or agents...

Page 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Page 4: ...20 2 3 Installing the CPU 21 2 4 Installing the CPU Fan and Heatsink 24 2 5 Installation of Memory Modules DIMM 25 2 6 Expansion Slots PCI and PCI Express Slots 27 2 7 Jumper Setup 28 2 8 Onboard Hea...

Page 5: ...B Coniguration 58 3 3 7 Chipset Coniguration 59 3 3 8 Storage Coniguration 62 3 3 9 H W Monitor Screen 66 3 3 10 Intel ME Coniguration 68 3 3 11 Easy RAID Installer 69 3 3 12 Instant Flash 70 3 4 Serv...

Page 6: ...Information 79 Chapter 5 Troubleshooting 80 5 1 Troubleshooting Procedures 80 5 2 Technical Support Procedures 82 5 3 Returning Merchandise for Service 82 Chapter 6 Net Framework Installation Guide 8...

Page 7: ...s Motherboard ATX Form Factor 12 0 in x 9 6 in 30 5 cm x 24 4 cm Support CD User Manual 4 x SATA3 Cables 50cm 2 x SATA3 Cables 60cm 1 x I O Shield If any items are missing or appear damaged contact yo...

Page 8: ...the CPU Slot 7 ME x16 EE x16 x16 x0 or x8 x8 with slot 5 Slot 6 ME x8 EE x8 x8 if slot 4 mini PCIe is disabled Slot 5 ME x16 EE x8 Slot 4 mini PCIe x4 to support M 2 Full and Half size support he M 2...

Page 9: ...LAN Ports with LED ACT LINK LED and SPEED LED Serial Port 1 COM1 hunderBolt EPC612D8TA TB 1 with DP_IN he onboard hunderbolt port is only supported on Windows 8 1 8 7 EPC612D8TA EPC612D8T N A Audio Ja...

Page 10: ...peed Control Voltage Voltage Monitoring 12V 5V 3 3V CPU Vcore DRAM 1 05V_PCH BAT 3VSB 5VSB Support OS OS Microsot Windows Windows 7 32 64 bit Windows 8 32 64 bit Windows 8 1 32 64 bit Server 2008 R2 S...

Page 11: ...may fail Windows Hardware Quality Lab WHQL certiication tests If you install the drivers only it will pass the WHQL tests 1 About the setting of Hyper hreading Technology please check page 55 2 Due t...

Page 12: ...lity you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS ile to your USB lash drive...

Page 13: ...PSU_SMB1 Dr Debug TPM1 1 PANEL1 1 1 COM2 1 HD_AUDIO1 1 1 SPEAKER1 1 IPMB_1 1 CMOS Battery RoHS BUZZER1 Top IMPI_LAN BMC_SMB_1 BMC_SMB_2 BMC_SMB_3 2 3 4 31 34 38 39 40 42 TR1 33 37 9 10 HDMI_SPDIF1 1 4...

Page 14: ...PM1 1 PANEL1 1 1 COM2 1 HD_AUDIO1 1 1 SPEAKER1 1 IPMB_1 1 CMOS Battery RoHS BUZZER1 Top IMPI_LAN BMC_SMB_1 BMC_SMB_2 BMC_SMB_3 2 3 4 31 34 38 39 40 42 TR1 33 37 9 10 HDMI_SPDIF1 1 45 5 Intel C612 BMC...

Page 15: ...FRONT_FAN2 14 Front Fan Connector FRONT_FAN1 15 SATA3 Connector SATA_4 White 16 SATA3 Connector SATA_3 White 17 SATA3 Connector SATA_2 White 18 SATA3 Connector SATA_1 White 19 SATA3 Connector SSATA_1...

Page 16: ...Bus Header BMC_SMB_2 40 BMC SMBus Header BMC_SMB_1 41 Non Maskable Interrupt Button NMI_BTN1 42 COM Port Header COM2 43 Chassis ID0 Jumper Chassis ID0 44 CPU PECI Jumper PECI1 45 Chassis ID0 Jumper Ch...

Page 17: ...TPM1 1 PANEL1 1 1 COM2 1 1 SPEAKER1 1 IPMB_1 1 CMOS Battery RoHS BUZZER1 Top IMPI_LAN BMC_SMB_1 BMC_SMB_2 BMC_SMB_3 2 3 4 31 34 38 39 40 42 TR1 33 37 9 10 45 5 Intel C612 BMC ROM EPC612D8T CPU_FAN1 U...

Page 18: ...AN2 14 Front Fan Connector FRONT_FAN1 15 SATA3 Connector SATA_4 White 16 SATA3 Connector SATA_3 White 17 SATA3 Connector SATA_2 White 18 SATA3 Connector SATA_1 White 19 SATA3 Connector SSATA_1 White 2...

Page 19: ...latform Management Bus header IPMB_1 38 BMC SMBus Header BMC_SMB_3 39 BMC SMBus Header BMC_SMB_2 40 BMC SMBus Header BMC_SMB_1 41 Non Maskable Interrupt Button NMI_BTN1 42 COM Port Header COM2 43 Chas...

Page 20: ...Display Port Input DP_IN1 2 VGA Port VGA1 8 LAN RJ 45 Port IPMI_LAN 3 LAN RJ 45 Port LAN2 9 USB 3 0 Ports USB3_1 2 4 LAN RJ 45 Port LAN1 NCSI 10 Front Speaker Lime 5 USB 2 0 Ports USB_1_2 11 Micropho...

Page 21: ...3 0 Ports USB3_1 2 3 LAN RJ 45 Port LAN2 8 Front Speaker Lime 4 LAN RJ 45 Port LAN1 NCSI 9 Microphone Pink 5 USB 2 0 Ports USB_1_2 10 Line In Light Blue EPC612D8T 3 1 6 No Description No Description 1...

Page 22: ...ction Blinking Data Activity 100Mbps Orange 100Mbps connection On Link Green 1Gbps connection here are two LEDs on each LAN port Please refer to the table below for the LAN port LED indications LAN Po...

Page 23: ...EPC612D8T Series 17 English 1 6 Block Diagram EPC612D8TA TB...

Page 24: ...18 English EPC612D8TA...

Page 25: ...EPC612D8T Series 19 English EPC612D8T...

Page 26: ...er to use a grounded wrist strap or touch a safety grounded object before you handle the compo nents 3 Hold components by the edges and do not touch the ICs 4 Whenever you uninstall any component plac...

Page 27: ...the CPU into the socket if above situation is found Otherwise the CPU will be seriously damaged 2 Unplug all power cables before installing the CPU CAUTION Please note that C612 platform is only compa...

Page 28: ...22 English A 3 B 4 5...

Page 29: ...EPC612D8T Series 23 English he cover must be placed if returning the motherboard for ater service 6 A B 7 8 B A...

Page 30: ...and Heatsink C P U _ F A N 1 2 CPU fan for narrow ILM socket Support an active or passive heatsink Before you installed the heatsink you need to spray thermal interface material between the CPU and th...

Page 31: ...Populated 2 Populated Populated Populated Populated 1 For dual channel coniguration you always need to install identical the same brand speed size and chip type DDR3 DIMM pairs 2 It is unable to activ...

Page 32: ...26 English 1 2 3...

Page 33: ...CI Express Slot Coniguration No PCIE 7 PCIE 3 Single Graphics Card x16 x0 Two Graphics Cards x8 x8 Installing an expansion card Step 1 Before installing an expansion card please make sure that the pow...

Page 34: ...Open he illustration shows a 3 pin jumper whose pin1 and pin2 are Short when a jumper cap is placed on these 2 pins SATA DOM Power Jumper 3 pin SATAPWR1 No 25 SATA DOM SATA Cable Default SATAPWR1 allo...

Page 35: ...d for system level use Chassis ID0 Jumper 3 pin Chassis ID0 see p 7 No 43 Chassis ID1 Jumper 3 pin Chassis ID1 see p 7 No 45 Chassis ID2 Jumper 3 pin Chassis ID2 see p 7 No 47 Reserved for system leve...

Page 36: ...hassis ID0 Jumper 3 pin Chassis ID0 see p 7 No 43 Chassis ID1 Jumper 3 pin Chassis ID1 see p 7 No 45 Chassis ID2 Jumper 3 pin Chassis ID2 see p 7 No 47 Reserved for system level use Reserved for syste...

Page 37: ...ED Connect to the power status indicator on the chassis front panel he LED is on when the system is operating he LED keeps blinking when the system is in S1 S3 sleep state he LED is of when the system...

Page 38: ...e two 2 pin headers allow you to use the Gigabit internet indicator cable to connect to the LAN status indicator When this indicator lickers it means that the internet is prop erly connected C Chassis...

Page 39: ...SATA_3 SSATA_2 M_SATA_1 M_SATA_0 hese eight SATA3 connectors support SATA data cables for internal storage devices with up to 6 0 Gb s data transfer rate Serial ATA3 DOM Connector SATA_0 No 24 SA TA_0...

Page 40: ...o ports USB 2 0 Connector USB_5 No 31 USB 3 0 Header 19 pin USB3_3_4 No 9 Besides two default USB 3 0 ports on the I O panel there is one USB 3 0 header on this motherboard This USB 3 0 header can sup...

Page 41: ...rojector LCD devices Please connect the HDMI connector of HDMI VGA card to this header CPU Fan Connector 4 pin CPU_FAN1 No 6 GN D 12V CPU_FAN_SPEED FAN_SPEED_CONTROL 1 2 3 4 his motherboard provides a...

Page 42: ...e fan connectors and match the black wire to the ground pin All fans support Fan Control SATA Power Connectors 4 pin SATA_PWR1 No 30 GND 5V GND 12V Please connect a SATA power cable ATX Power Connecto...

Page 43: ...platform integrity Serial General Purpose Input Output Headers 7 pin SATA_SGPIO1 No 21 7 pin SATA_SGPIO2 No 26 7 pin SATA_SGPIO3 No 23 1 SLOAD SCLOCK GND GND SDATAOUT These headers support Serial Lin...

Page 44: ...agement cards that provide management features using the IPMB hermal Sensor Header 3 pin TR1 No 34 1 TR1 TR1 GND Please connect the thermal sensor cable to either pin 1 2 or pin 2 3 and the other end...

Page 45: ...nstall PCI E devices or try installing them in other slots If the problem still exists please remove all PCI E devices or try using another VGA card A0 A7 Problem related to IDE or SATA devices Please...

Page 46: ...se insert the support CD to your optical drive irst hen the drivers compatible to your system can be auto detected and listed on the support CD driver page Please follow the order from top to bottom t...

Page 47: ...ection Diagram Using Graphics card with DisplayPort 2 1 DisplayPort 1 Connect one end of the DisplayPort Cable to the DisplayPort of the graphics card hen connect the other end of the cable to the Dis...

Page 48: ...handles all non TCP IP traic The Secondary adapter will receive fallback traffic if the primary fails If the Preferred Primary adapter fails but is later restored to an active status control is automa...

Page 49: ...red with the SATA Express connector you can only choose either the M 2_ SSD NGFF Socket 3 or the SATA Express connector to use he M 2_SSD NGFF Socket 3 supports SSD drives Please note that the WiFi or...

Page 50: ...E A Step 4 Peel of the yellow protective ilm on the nut to be used Hand tighten the standof into the desired nut location on the motherboard B C A A B C D E Step 5 Align and gently insert the M 2 NGF...

Page 51: ...r PX AG512M6e ADATA AXNS381E 256GM B SanDisk SD6PP4M 128G Crucial CT120M500SSD4 120G SanDisk SD6PP4M 256G Crucial CT240M500SSD4 240G Samsung XP941 512G MZHPU512HCGL Intel SSDSCKGW080A401 80G Kingston...

Page 52: ...back on 3 1 1 UEFI Menu Bar he top of the screen has a menu bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI fea...

Page 53: ...for the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of...

Page 54: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview he Main screen provides system overview information and allows you to set the system ti...

Page 55: ...een In this section you may set the conigurations for the following items CPU Coniguration DRAM Coniguration ACPI Coniguration Conigure Super IO Settings Serial Port Con sole Redirection USB Conigurat...

Page 56: ...xecute Memory Protection Processors with No Execution Memory Protection Technology may prevent certian classes of malicious bufer overlow attacks Enable Intel TXT Support Enable Intel Trusted Executio...

Page 57: ...Enable CPU internal thermal control mechanisms to keep the CPU from overheating CPU C States Support Enable CPU C States Support for power saving It is recommended to keep C3 and C6 enabled for better...

Page 58: ...as sign the appropriate frequency automatically DRAM Voltage Use this item to conigure DRAM Voltage Coniguration ECC Support his allows you to enable or disable the DDR ECC support feature Channel Int...

Page 59: ...his item to enable or disable Ring In signals to turn on the system from the power sot of mode RTC Alarm Power On Use this item to enable or disable RTC Real Time Clock to power on the system USB Keyb...

Page 60: ...ish PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power sot of mode Wake From Onboard LAN 2 It allows the system to be waked up by the Onboard In...

Page 61: ...oard serial port Change Settings Use this item to select an optimal setting for Super IO device Serial Port 2 Coniguration Use this item to conigure the onboard serial port 2 Select and enter the Seri...

Page 62: ...Terminal Type Use this item to select the preferred terminal emulation type for out of band management It is recommended to select VT UTF8 Option Description VT100 ASCII character set VT100 Extended V...

Page 63: ...send start stop signals he options include None Hardware RTS CTS and Sotware Xon Xof VT UTF8 Combo Key Support Use this item to enable or disable the VT UTF8 Combo Key Support for ANSI VT100 terminals...

Page 64: ...3 3 6 USB Coniguration Intel USB3 0 Mode Use this item to select the mode of operation of Intel USB3 0 controller Legacy USB 3 0 Support Use this item to enable or disable Legacy OS Support for USB 3...

Page 65: ...checking the Windows certiication and showwarning messages if the devices aren t certiied Or select DP to support DP 1 2 TBT Device IO resource Support Enable IO Resource Support if your older hunderb...

Page 66: ...value is Auto PCIE 6 Link Speed his allows you to select PCIE 6 Link Speed he default value is Auto PCIE 1 PCIE 3 Link Width his allows you to select PCIE 1 PCIE 3 Link Width he default value is Auto...

Page 67: ...led Above 4G Decoding Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space only if the system supports 64 bit PCI decoding Restore on AC Power Loss his allows you to set the...

Page 68: ...Use this item to enable or disable SATA Controller SATA Mode Selection Use this to select SATA mode Configuration options Disabled IDE Mode AHCI Mode and RAID Mode he default value is AHCI Mode AHCI A...

Page 69: ...st SATA DTLE DATA Values 0 15 SATA Device Type Identify the SATA port connected to Solid State Drive or Hard Disk Drive sSATA Storage Coniguration sSATA Controller Use this item to enable or disable s...

Page 70: ...guration Marvell 9172 Controller Enable or disable Marvell 9172 Controller Marvell 9172 Operation Mode his item is for M_SATA ports Use this to select Marvell SATA operation mode Coniguration options...

Page 71: ...EPC612D8T Series 65 English...

Page 72: ...voltage CPU_FAN 1 his allows you to set the CPU fan 1 s speed he default value is Smart Fan REAR_FAN 1 his allows you to set the rear fan 1 s speed he default value is Smart Fan FRNT_FAN 1 his allows...

Page 73: ...y Control Smart Fan Duty x x means 1 to 11 stage his allows you to set duty cycle for each stage Smart Fan Temp Control Smart Fan Temp x x means 1 to 11 stage his allows you to set temperature for eac...

Page 74: ...Intel ME Coniguration ME Subsystem screen displays the Intel ME Subsystem Con guration information such as Operational Firmware Version ME Firmware ME Firmware Type ME Firmware SKU and ME File System...

Page 75: ...staller Easy RAID Installer can help you to copy the RAID driver from a support CD to your USB storage device Ater copying the RAID driver to your USB storage device please change SATA Mode to RAID th...

Page 76: ...isk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional loppy diskette or other compli cated lash utility Please be noted that the USB...

Page 77: ...t to BMC interfaces System Event Log Press Enter to change the SEL event log coniguration SEL Components Change this to enable ro disable all features of System Event Logging during boot Erase SEL Use...

Page 78: ...dress Subnet Mask and Gateway Address in the BIOS for BMC LAN channel coniguration Dynamic IP address Subnet Mask and Gateway Address are automatically assigned by the network s DHCP server To configu...

Page 79: ...Only the administrator has authority to change the settings in the UEFI Setup Utility Leave it blank and press enter to remove the password User Password Set or change the password for the user accoun...

Page 80: ...or disable the Boot From Onboard LAN feature Setup Prompt Timeout his shows the number of seconds to wait for setup activation key Bootup Num Lock If this item is set to On it will automatically acti...

Page 81: ...to conigure the parameters of OpROM execution boot options ilter etc CSM Enable to launch the Compatibility Support Module If you are using Windows 8 64 bit UEFI and all of your devices support UEFI y...

Page 82: ...Event Logging during system boot Erase Event Log The options include No Yes Next reset and Yes Every reset If Yes is selected all logged events will be erased When Log is Full Use this item to choose...

Page 83: ...s restarted METW Multiple Event Time Window Use this item to specify the number of minutes which must pass between duplicate log entries which utilize a multiple event counter he value ranges from 0 t...

Page 84: ...rd Changes and Exit When you select this option the following message Discard changes and exit setup will pop out Select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes W...

Page 85: ...M drive The CD automatically displays the Main Menu if AUTORUN is enabled in your computer If the Main Menu does not appear automatically locate and double click on the ile ASRSetup exe from the root...

Page 86: ...3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 Try replugging the...

Page 87: ...if the battery on the motherboard provides 3VDC Install a new battery if it does not 2 Conirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywords rela...

Page 88: ...f your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorization RMA...

Page 89: ...y it is required to install Net Framework Please follow the steps below to enable Net Framework feature on Microsot Windows Server 2008 R2 6 1 Installing Net Framework 3 5 1 For Server 2008 R2 1 Doubl...

Page 90: ...84 English 3 Check the box next to Net Framework 3 5 1 and then click Next 4 Click Next to continue...

Page 91: ...EPC612D8T Series 85 English 5 Click Install to start installing Net Framework 3 5 1 6 Ater the installation completes click Close...

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