ASROCK Rack EP2C621D16-4LP User Manual Download Page 1

EP2C621D16-4LP

User Manual

Version 1.0

Published September 2018

Copyright©2018 ASRock Rack INC. All rights reserved.

Summary of Contents for EP2C621D16-4LP

Page 1: ...EP2C621D16 4LP User Manual Version 1 0 Published September 2018 Copyright 2018 ASRock Rack INC All rights reserved...

Page 2: ...r implied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or age...

Page 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Page 4: ...llation Precautions 16 2 3 Installing the CPU and Heatsink 17 2 4 Installation of Memory Modules DIMM 20 2 5 Expansion Slots PCI and PCI Express Slots 23 2 6 Jumper Setup 24 2 7 Onboard Headers and Co...

Page 5: ...I Configuration 53 3 3 6 USB Configuration 54 3 3 7 Super IO Configuration 55 3 3 8 Serial Port Console Redirection 56 3 3 9 H W Monitor 59 3 3 10 Runtime Error Logging 61 3 3 11 Intel SPS Configurati...

Page 6: ...4 1 Install Operating System 88 4 2 Support CD Information 88 4 2 1 Running The Support CD 88 4 2 2 Drivers Menu 88 4 2 3 Utilities Menu 88 4 2 4 Contact Information 88 Chapter 5 Troubleshooting 89 5...

Page 7: ...orm Factor 12 0 in x 13 0 in 30 5 cm x 33 0 cm Quick Installation Guide 1 x SATA3 Cable 60cm 1 x MINISAS Cable 12G 60cm 1 x I O Shield 1 x Screw for M 2 Socket If any items are missing or appear damag...

Page 8: ...Slot2 Gen x16 link CPU2 Slot3 Gen x16 link CPU2 Slot4 Gen x16 link CPU1 PCIe x8 Slot5 Gen x8 link CPU1 Slot6 Gen x8 link CPU1 Storage SATA Controller Intel C621 14 x SATA3 including 2 x SATA DOM ports...

Page 9: ...4 LAN Port 4 1 IPMI 2 0 LAN Ports with LED ACT LINK LED and SPEED LED UID Button LED 1 Internal Connector Auxiliary Panel Header 1 includes chassis intrusion location button LED front LAN LED TPM Hea...

Page 10: ...re DRAM 1 05V_PCH BAT 3VSB 5VSB Support OS OS Microsoft Windows Server 2012 R2 64 bit Server 2016 64 bit Linux RedHat Enterprise Linux Server 6 8 64 bit 7 4 64 bit CentOS 6 8 64 bit 7 4 64 bit SUSE En...

Page 11: ...ger Intel Ethernet Connection Power Management And the PCI Devices Power On is enabled in UEFI SETUP UTILITY Advanced ACPI Configuration After that onboard LAN1 LAN4 can wake up S5 under OS If you ins...

Page 12: ...ty you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to your USB flash drive...

Page 13: ...pin module Blue 88 DDR4_A1 64 bit 2 pin module Blue 88 DDR4_A2 64 bit 288 pin module White LAN1 1 1 HDLED RESET PLED PWRBTN PANEL1 1 USB_1 PCIE2 PCIE4 PCIE6 PCIE3 PCIE1 BATTERY1 1 1 SSATA_5 ATX12V1 B...

Page 14: ...4 LGA 3647 CPU Socket CPU2 15 1 x 288 pin DDR4 DIMM Slot DDR4_J2 White 16 3 x 288 pin DDR4 DIMM Slots DDR4_J1 DDR4_K1 DDR4_L1 Blue 17 SATA3 DOM Connector SSATA_4 Red 18 SATA3 DOM Connector SSATA_5 Red...

Page 15: ...s Header BMC_SMB_1 43 Intelligent Platform Management Bus header IPMB_1 44 System Panel Header PANEL1 45 CPU PECI Mode Jumper PECI1 46 CPU1 Fan Connector CPU1_FAN1 47 Rear Fan Connector REAR_FAN1 48 3...

Page 16: ...it 288 pin module Blue DDR4_J1 64 bit 288 pin module Blue DDR4_J2 64 bit 288 pin module White RoHS 1 DDR4_D2 64 bit 2 pin module 88 White DDR4_D1 64 bit 2 pin module Blue 88 DDR4_E1 64 bit 2 pin modul...

Page 17: ...n STB PWR ready 2 FFAN_LED3 Amber FRNT_FAN3 failed 3 CPU_FAN_LED2 Amber CPU2_FAN1 failed 4 FFAN_LED2 Amber FRNT_FAN2 failed 5 FFAN_LED1 Amber FRNT_FAN1 failed 6 BMC_LED1 Green BMC heartbeat LED 7 RFAN...

Page 18: ...B3_3_4 5 GLAN RJ 45 Port LAN2 10 UID Switch UID LAN Port LED Indications There are two LED next to the LAN port Please refer to the table below for the LAN port LED indications Dedicated IPMI LAN Port...

Page 19: ...r to the table below for the LAN port LED indications LAN LAN1 LAN2 LAN3 LAN4 Dedicated IPMI LAN Port LED Indications Activity Link LED Speed LED Status Description Status Description Off No Link Off...

Page 20: ...CPU 2 Purley Platform Skylake EP Or successor CPU CPU 2 PCH Lewisburg PCH Lewisburg RGMII MiniSAS HD x2 SATA x4 DOM x2 PCIe 3 0 x16 Slot 2 Purley Platform Skylake EP Or successor CPU CPU 1 Purley Pla...

Page 21: ...circles to secure the motherboard to the chassis Attention Before installing this motherboard be sure to unscrew and remove the standoff at the marked location under the motherboard from the chassis...

Page 22: ...to use a grounded wrist strap or touch a safety grounded object before you handle the compo nents 3 Hold components by the edges and do not touch the ICs 4 Whenever you uninstall any component place i...

Page 23: ...ocket please check if the PnP cap is on the socket if the CPU surface is unclean or if there are any bent pins in the socket Do not force to insert the CPU into the socket if above situation is found...

Page 24: ...alled the heatsink you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation 2 Illustration in this documentation are examples only Heatsink or fan cool...

Page 25: ...EP2C621D16 4LP 19 English 6 Tighten the two Middle Nuts to 12 IN LB Two turns at a time Tighten the two Corner Plunger to 12 IN LB Two turns at a time 6 1 6 2 6 3 6 4...

Page 26: ...into a DDR4 slot otherwise this motherboard and DIMM may be damaged 2 For dual channel configuration you always need to install identical the same brand speed size and chip type DDR4 DIMM pairs 3 It...

Page 27: ...EP2C621D16 4LP 21 English 1 2 3...

Page 28: ...est to the CPU 1 CPU Configuration CPU1 A1 A2 B1 C1 D1 D2 E1 F1 1 DIMM 2 DIMMS 4 DIMMS 6 DIMMS 8 DIMMS 2 CPU Configuration CPU1 A1 A2 B1 C1 D1 D2 E1 F1 1 DIMM 2 DIMMS 4 DIMMS 8 DIMMS 16 DIMMS CPU2 G1...

Page 29: ...CPU2 PCIE 2 3 0 x16 x16 CPU2 PCIE 1 3 0 x16 x16 CPU2 Installing an expansion card Step 1 Before installing an expansion card please make sure that the power supply is switched off or the power cord i...

Page 30: ...en a jumper cap is placed on these 2 pins ME Recovery Jumper 3 pin ME_RECOVERY1 see p 6 No 36 Normal Mode Default ME Recovery Mode CPU PECI Mode Jumper 3 pin PECI1 see p 6 No 45 CPU PECI connected to...

Page 31: ...el use Chassis ID0 Jumper 3 pin CHASSIS_ID0 see p 6 No 39 Chassis ID1 Jumper 3 pin CHASSIS_ID1 see p 6 No 40 Chassis ID2 Jumper 3 pin CHASSIS_ID2 see p 6 No 41 Reserved for system level use Reserved f...

Page 32: ...her or not Pin 7 requires 5V power supply If the connected SATA DOM requires 5V power supply move the jumper caps placed on the SATA DOM Power Jumper SATAPWR1 SATAPWR2 from pins 2 3 default to pins 1...

Page 33: ...normal restart PLED System Power LED Connect to the power status indicator on the chassis front panel The LED is on when the system is operating The LED is off when the system is in S4 sleep state or...

Page 34: ...and power management equipment B Internet status indicator 2 pin LAN1_LED LAN2_LED These two 2 pin headers allow you to use the Gigabit internet indicator cable to connect to the LAN status indicator...

Page 35: ...Disk On Module and a SATA data cable for internal storage device Mini SAS HD Connectors SATA_0_3 see p 6 No 21 SSATA_4_7 see p 6 No 22 SSA TA _0_3 SA TA _4_7 These connectors support MiniSAS to SATA...

Page 36: ...6 No 8 4 pin FRNT_FAN2 see p 6 No 24 4 pin FRNT_FAN3 see p 6 No 25 4 pin REAR_FAN1 see p 6 No 47 FAN1 SENSOR FAN_SPEED_CONTROL 12V FAN_VOLTAGE GND 6 5 4 3 2 1 FAN2 SENSOR NC FAN_SPEED FAN_SPEED_CONTRO...

Page 37: ...MBus monitors the status of the power supply fan and system temperature Non Maskable Interrupt Button Header NMI_BTN1 see p 6 No 34 CONTROL GND 1 Please connect a NMI device to this header Intelligent...

Page 38: ...D 3VSB VROC RAID KEY 1 This connector supports Intel Virtual RAID on CPU and NVME AHCI RAID on CPU PCIE With the introduction of the Intel VROC product there are three modes of operation SKU HW key re...

Page 39: ...stall PCI E devices or try installing them in other slots If the problem still exists please remove all PCI E devices or try using another VGA card A0 A7 Problem related to IDE or SATA devices Please...

Page 40: ...ront rear UID blue LED indicator will be turned on Press the UID button again to turn off the indicator 2 10 Driver Installation Guide To install the drivers to your system please insert the support C...

Page 41: ...apter handles all non TCP IP traffic The Secondary adapter will receive fallback traffic if the primary fails If the Preferred Primary adapter fails but is later restored to an active status control i...

Page 42: ...Gb s module or a M 2 PCI Express module up to Gen3 x4 32 Gb s If M2_1 is occupied by a SATA type M 2 device SATA_3 will be disabled Installing the M 2_SSD NGFF Module Step 1 Prepare a M 2_SSD NGFF mod...

Page 43: ...the nut to be used Hand tighten the standoff into the desired nut location on the motherboard A B C D A B C D 20o Step 5 Gently insert the M 2 NGFF SSD module into the M 2 slot Please be aware that t...

Page 44: ...bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI features IntelRCSetup For Intel CPU and chipset settings Server...

Page 45: ...for the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of...

Page 46: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to set the system t...

Page 47: ...t the configurations for the following items CPU Configuration DRAM Configuration Chipset Configuration Storage Configuration ACPI Configura tion USB Configuration Super IO Configuration Serial Port C...

Page 48: ...lity issues with some power supplies Please set this item to Disabled if above issues occur Intel Turbo Boost Technology Intel Turbo Boost Technology enables the processor to run above its base operat...

Page 49: ...tion Processors with No Execution Memory Protection Technology may prevent certain classes of malicious buffer overflow attacks Enable Intel TXT Support Enables Intel Trusted Execution Technology Conf...

Page 50: ...State C1E for lower power consumption Hardware P States Disable Hardware chooses a P state based on OS Request Legacy P States Native Mode Hardware chooses a P state based on OS guidance Out of Band...

Page 51: ...iate frequency automatically Numa Use this item to enable or disable Non Uniform Memory Access NUMA IMC Interleaving Select IMC Interleaving settings Channel Interleaving Select to configure Channel I...

Page 52: ...46 English Memory Rank Sparing Enable or disable Memory Rank Sparing...

Page 53: ...s Space only if the system supports 64 bit PCI decoding Primary Graphics Adapter If PCI Express graphics card is installed on the motherboard you may use this option to select PCI Express or Onboard V...

Page 54: ...upport This option enables or disables the ASPM support for all CPU downstream devices PCIE2 Link Width This allows you to select PCIE Link Width PCIE2 Link Speed This allows you to select PCIE Link S...

Page 55: ...PM support for all CPU downstream devices OCU1 Link Speed This allows you to select PCIE Link Speed OCU1 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices SL...

Page 56: ...re If Power Off is selected the power will remain off when the power recovers If Power On is selected the system will start to boot up when the power recovers Restore AC Power Current State This allow...

Page 57: ...disable SATA Controllers SATA M 2_SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive Press Ctrl I to enter RAID ROM during UEFI POST process SATA ALPM Use...

Page 58: ...52 English sSATA ALPM Use this item to enable or disable SALP...

Page 59: ...ble or disable PCIE devices to turn on the system from the power soft off mode Ring In Power On Use this item to enable or disable Ring In signals to turn on the system from the powersoftoff mode RTC...

Page 60: ...54 English 3 3 6 USB Configuration Legacy USB Support Use this option to enable or disable legacy support for USB devices The default value is Enabled...

Page 61: ...Serial Port Use this item to enable or disable the serial port Change Settings Use this item to select an optimal setting for Super IO device SOL Configuration Use this item to set SOL configuration...

Page 62: ...gs and specify how your computer and the host computer to which you are connected exchange information Both computers should hhave the same or compatible settings Terminal Type Use this item to select...

Page 63: ...al can be sent to restart the flow Hardware flow uses two wires to send start stop signals The options include None and Hardware RTS CTS VT UTF8 Combo Key Support Use this item to enable or disable th...

Page 64: ...Type Use this item to select the preferred terminal emulation type for out of band management It is recommended to select VT UTF8 Option Description VT100 ASCII character set VT100 Extended VT100 tha...

Page 65: ...will controlled by BMC If Manual is selected configure the items below CPU1_FAN1 This allows you to set the CPU1 fan1 s speed The default value is Smart Fan CPU2_FAN1 This allows you to set the CPU2 f...

Page 66: ...rt fan s level speed Smart Fan Duty Control Smart Fan Duty x x means 1 to 11 stage This allows you to set duty cycle for each stage Smart Fan Temp Control Smart Fan Temp x x means 1 to 11 stage This a...

Page 67: ...features S W Error Injection Support When it is set to Enabled S W Error Injection is supported by unlocking MSR Ox790 Memory Error Memory enabling and logging setup option Correctable Error Threshol...

Page 68: ...62 English PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal errors...

Page 69: ...EP2C621D16 4LP 63 English 3 3 11 Intel SPS Configuration ME Subsystem screen displays the Intel ME Subsystem Configuration information such as Operational Firmware Version and Firmware State...

Page 70: ...Use this item to enable or disable Intel R Volume Management Device Technology in this Stack When Enabled users are allowed to configure the options below VMD port 1A Use this item to enable or disabl...

Page 71: ...root port VMD port 2C Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 2D Use this item to enable or disable Intel R Volume Management Dev...

Page 72: ...the options below VMD port 1A Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 1B Use this item to enable or disable Intel R Volume Managem...

Page 73: ...orts 2A 2D Intel VMD for Volume Management Device Technology Use this item to enable or disable Intel R Volume Management Device Technology in this Stack When Enabled users are allowed to configure th...

Page 74: ...tual RAID on CPU Intel VROC Managed Volumes Available after the RAID has been created Select to see more information about the RAID Volume All Intel VMD Controllers Select to see more information abou...

Page 75: ...AID volume Non RAID Physical Disks Available when no RAID is created Select to see more information about the disk RAID Volumes Available after the RAID has been created Select to see more information...

Page 76: ...ect RAID Level Enable RAID spanned over VMD Controllers Select X to enable RAID spanned over VMD Controllers Select Disks Select X to select disks Strip Size Select strip size Capacity MB Determine th...

Page 77: ...loppy disk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Please be noted tha...

Page 78: ...ority to change the settings in the UEFI Setup Utility Leave it blank and press enter to remove the password User Password Set or change the password for the user account Users are unable to change th...

Page 79: ...is in Setup Mode Install Default Secure Boot Keys Please install default secure boot keys if it s the first time you use secure boot Enroll Efi Image Allow the image to run in Secure Boot mode Enroll...

Page 80: ..._SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test Authorized Signatures Enroll Factory Defaults or load certificates from a file 1 Public...

Page 81: ...Certificate in a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External M...

Page 82: ...item to set the system boot order Boot Option 2 Use this item to set the system boot order Boot Option 3 Use this item to set the system boot order Boot Option Filter This option controls Legacy UEFI...

Page 83: ...Boot Beep should be turned on or off when the system boots up Please note that a buzzer is needed Full Screen Logo Use this item to enable or disable OEM Logo The default value is Enabled AddOn ROM D...

Page 84: ...only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM Launch Video OpROM Policy Select UEFI only to run those that support UEFI opt...

Page 85: ...the default is Disabled with NVMe device but it is Legacy with other devices This item can t select Video Option ROM policy PCIE6 Slot OpROM Use this item to select slot storage and Network Option ROM...

Page 86: ...OM policy M_2_1 Slot OpROM Use this item to select slot storage and Network Option ROM policy In Auto option the default is Disabled with NVMe device but it is Legacy with other devices This item can...

Page 87: ...Yes Every reset If Yes is selected all logged events will be erased When Log is Full Use this item to choose options for reactions to a full Smbios Event Log The options include Do Nothing and Erase I...

Page 88: ...which utilize a multiple event counter The value ranges from 0 to 99 minutes View Smbios Event Log Press Enter to view the Smbios Event Log records All values changed here do not take effect until com...

Page 89: ...se for specified time out BMC starts at the same time when BIOS starts during AC power ON It takes around 90 seconds to initialize Host to BMC interfaces Inventory Support This will execute inventory...

Page 90: ...res of System Event Logging during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status Codes Use this item...

Page 91: ...DHCP If you prefer using a static IP address toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network par...

Page 92: ...ace is Username admin Password admin For more instructions on how to set up remote control environment and use the IPMI man agement platform please refer to the IPMI Configuration User Guide or go to...

Page 93: ...wing message Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following...

Page 94: ...y drivers and useful utilities that enhance the motherboard s features 4 2 1 Running The Support CD To begin using the support CD insert the CD into your CD ROM drive The CD automatically displays the...

Page 95: ...to default settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video...

Page 96: ...battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywords related to...

Page 97: ...a copy of your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authoriza...

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