ASP motioncare LIANA, User Manual

Page: 36 / 50

Gebrauchsanweisung LIANA
| Version 1.0
Seite 36 von 50
18. HELP WITH TROUBLESHOOTING/CUSTOMER SERVICE
Problem description Remedy
Height adjustment is not working
▪
Check whether the safety switch is unlocked or pressed
▪
Check whether the function is not working in both
operating devices (manual column keypad)
▪
Check the battery charge level
▪
Remove the battery and check the contacts for damage
Longitudinal adjustment of the horizontal
column is not working
▪
Check whether the safety switch is unlocked or pressed
▪
Check whether the function is not working in both
operating devices (manual column keypad)
▪
Check the battery charge level
▪
Remove the battery and check the contacts for damage
Drive is stiff
▪
Low battery charge level. Charge battery
▪
The battery has reached the end of its life. Replace the
battery
The control box emits a "beep" sound when
operated Low battery charge level. Charge battery
The manual switch is not working
▪
Check the cable of the wired remote control for damage
▪
Check battery charge level (replace with fully charged
battery)
▪
Operation via the control box control panel
Castors make loud noises Clean the rollers and replace if necessary
The device makes unusual noises Please inform Customer Service
Damage to the unit Please inform Customer Service
Charger not functioning
▪
Remove the battery and check the contacts for damage
▪
Check the mains plug
The power indicator on the charger does not
light up
▪
Check that the charger is connected to a mains outlet
▪
Check that voltage is present at the mains outlet
▪
Checking the socket fuse
▪
Remove the battery and check for damage
Battery is inserted properly but the indicator
light does not light up Please inform Customer Service
Battery is inserted properly but the indicator
light does not light up Please inform Customer Service
The operating display on the charger does not
go out after several hours of charging time The battery must be replaced. Please inform Customer
Service
The inserted battery indicates a full charge, but
discharges quickly after a few uses The battery must be replaced. Please inform Customer
Service
Please contact your distributor's customer service department or the manufacturer if your product is not working
properly and you are unable to remedy the fault using the remedies in Section 18.