Error messages
If an error occurs during the program, a message
is shown on the display. To exit the message after
taking action, turn the machine off and then back
on.
The error messages that may be shown in the
display are:
Close the door
Close the washer door and the program will start.
Overfilling
1. Shut off the water tap.
2. See "Drainage error".
Drainage error
Press the Door Opening button (key symbol) to
empty the machine of water before opening the
washer door. If this does not resolve the problem,
call the Customer Care Center.
Water Inlet Fault
Check:
• that the tap on the water pipe is open.
• that the filter in the machine’s water intake is
not blocked.
Action:
1. Shut off the water tap.
2. Unscrew the hose.
3. Clean the filter in the intake valve on the
machine.
4. Screw the hose back on.
5. Turn on the tap.
6. Run the program again to check whether the
error has been fixed.
7. If this does not resolve the problem, call the
Customer Care Center.
Door opening error
Contact the Customer Care Center at the number
listed at the bottom of this page!
Motor fault
Contact the Customer Care Center at the number
listed at the bottom of this page!
Imbalance
The machine stops the spin cycle if there is too
much imbalance. The washing machine restarts
the spin cycle and hopefully the laundry is better
distributed in the drum. This procedure can be
repeated up to 10 times. If the machine still fails
to find a good balance, the program jumps to the
next step.
The error message requires no action.
Customer Care Center
1-800-898-1879
24
www.askousa.com
Troubleshooting
