The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses
(circuit breakers). The washer door cannot be
opened with the door opening button (with the
key symbol) if the power is off.
If nothing else works, the washer door can
be opened as follows:
WARNING!
The door may only be opened manually if the
electric power is cut and the machine has
been drained of water.
A First, empty the water from the washing
machine. Press and hold the Door Opening
button for three seconds to pump out the
water.
B Ensure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
C Take the emergency door opening tool and
place it in the gap on the right side of the
washer door lock. This tool is found in the
enclosed plastic bag.
D Push the tool upward to open the washer
door.
If in the future the washer door does not open
when the wash program has finished, call the
Customer Care Center.
The machine will not start
1. Is the washer door properly closed? Push it
firmly.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
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Customer Care Center
1-800-898-1879
www.askousa.com
Troubleshooting
