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User Guide
LTE Home Router
Page 1: ... User Guide LTE Home Router ...
Page 2: ... 4 Login to Your LTE Gateway 7 4 1 Connect by Smartphone 7 4 2 Connect by computer 9 5 Basic Settings 11 5 1 Dashboard 12 5 2 Network 13 Network Map 14 Status 20 Traffic Query 22 WAN 23 LTE 25 WiFi 26 5 3 Parental Control 28 6 Expert Settings 31 6 1 Dashboard 32 6 2 Network 33 Network Map 34 Status 39 Traffic Query 41 ...
Page 3: ...56 System Log 57 6 4 Parental Control 58 6 5 Diagnostic 61 6 6 Security 62 Firewall 63 IP MAC Binding 64 Access Control 66 6 7 NAT Forwarding 68 DMZ 69 UPnP 70 ALG 71 Virtual Servers 73 7 Troubleshooting 75 Phone or computer is disconnected from the gateway 75 Cannot find the Wi Fi network or cannot connect to the gateway 75 ...
Page 4: ...b User Interface to configure settings 75 8 Tips tricks 76 Taking care of your SIM card 76 Get the best WiFi signal 76 Surf the Internet faster 76 Network security 76 9 Technical Specification 77 General 77 Connections 77 ...
Page 5: ...1 1 Inside the box Contact Verizon if any item is missing or damaged 1 Gateway 2 Power Adapter PLACEHOLDER ARTWORK TO BE REVISED AFTER TECHNICAL REVIEW ...
Page 6: ...WiFi Gateway Front Status LED WPS LED WPS LTE Button Back Power Port 2 x LAN Ethernet Ports 1 x WAN Ethernet Port SIM Card Slot Reset Button Bottom Micro USB PLACEHOLDER ARTWORK TO BE REVISED AFTER TECHNICAL REVIEW ...
Page 7: ...3 LEDs The LEDs indicate the system and connection status and WPS activity PLACEHOLDER TO BE REVISED AFTER TECHNICAL REVIEW ...
Page 8: ...4 WPS LTE Button Press the WPS button on the front of the gateway to activate WPS Refer to XY for more information about WPS PLACEHOLDER TO BE REVISED AFTER TECHNICAL REVIEW ...
Page 9: ...Plug the gateway into a power outlet with the included power adapter INSTALLATION ARTWORK 1 2 Wait for a couple of minutes for the gateway to power up and then head to 4 Login to your LTE WiFi Gateway to login to your gateway and configure settings such as WiFi security INSTALLATION ARTWORK 2 ...
Page 10: ...s Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss 3 2 Setup requirements To configure your wireless network via computer you need a computer that meets the following system requirements Ethernet RJ 45 LAN port 10Base T 100Base TX 1000BaseTX IEEE 802 11a b g n ac w...
Page 11: ...cess the Web UI as shown below Your gateway is pre set with the WPA2 security but you should immediately change the default WiFi password as well as the Web UI login password 4 1 Connect by Smartphone 1 On your smartphone scan available WiFi networks iOS SCREENSHOT 2 Select either of the networks named WiFi 2 4G or WiFi 5G 3 Enter the unique password found on your gateway s box ...
Page 12: ...ult username admin and password admin 3 Go to Basic Network WiFi to change your WiFi password and Expert Device Settings Administration to change your Web UI login password and remember to save your settings 4 Check 5 Basic Settings and 6 Expert Settings in this guide for more information ...
Page 13: ...er of the networks named WiFi 2 4G or WiFi 5G 3 Enter the unique password found on your gateway s box 4 If preferred you can use an Ethernet cable to connect your computer to the gateway s LAN port for configuration instead of WiFi PLACEHOLDER ARTWORK TO BE REVISED AFTER TECHNICAL REVIEW ...
Page 14: ...bar 2 Log in to the Web UI using the default username admin and password admin 3 Go to Basic Network WiFi to change your WiFi password and Expert Device Settings Administration to change your Web UI login password and remember to save your settings 4 Check 5 Basic Settings and 6 Expert Settings in this guide for more information ...
Page 15: ... Web User Interface Web UI allows you to easily setup its Basic Expert features Menu Select the Basic tab in the menu Save Remember to save your settings with the save button after making changes The icon takes you back to the Dashboard ...
Page 16: ...hboard Network Status Parental Control to access more information and settings Network Status takes you to Basic Network Status Parental Control takes you to Basic Network Parental Control Network Status should display All OK to indicate a functioning LTE network If you don t see this check the gateway s LEDs and refer to Troubleshooting to diagnose the problem ...
Page 17: ...13 5 2 Network Basic Network The Network menu provides quick links to the basic networking functions of your gateway When you select the Network menu the Network Map page is displayed as below ...
Page 18: ...ork Map The network map provides a visual overview and status information of the network and devices on the network with quick links to wireless security settings and client lists It s important to check and configure security settings ...
Page 19: ...nformation and settings as displayed below WAN Displays the gateway s Wide Area Network WAN IP Address and Connection Type LTE LAN Displays the gateway s Local Area Network LAN IP Address and Subnet Mask Click LAN Settings to modify the settings ...
Page 20: ...etwork LAN You can specify a static IP address for your gateway and configure your gateway as a DHCP server to assign IP addresses to other devices on your LAN Basic MAC Address Displays the MAC address of your gateway A MAC Address is a unique fixed identifier for any device on a network ...
Page 21: ...e Toggle the switch to enable or disable DHCP server IP Address Pool Enter the start and end IP address of the IP address range which your gateway s DHCP server will assign to devices on the network Address Lease Time Enter an address lease time in hours IP addresses will be assigned for this period of time before being reassigned Primary DNS Address Enter a primary DNS address Secondary DNS Addre...
Page 22: ...18 WiFi Displays your gateway s 2 4GHz 5GHz network name SSID with switches to quickly enable or disable either WiFi network Click WiFi Settings to go to Network WiFi Settings ...
Page 23: ...19 Connected Devices Displays all devices clients connected to your gateway by Ethernet LAN or WiFi wireless e g laptops smartphones The device name MAC address and IP address is listed for each device ...
Page 24: ...ative Internet protocol which is not yet widely supported To setup IPv6 go to Basic Network LTE Contact your ISP for more information about using IPv6 LTE Displays LTE information including signal strength To edit LTE settings go to Basic Network LTE LAN Displays the gateway s Local Area Network LAN information including MAC Address IP Address and Subnet Mask and DHCP Server status To edit LAN set...
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Page 26: ...ap Traffic Query displays your network data usage with upload download and total traffic displayed in MB Ensure that your gateway s date and time settings are correct in Expert Device Settings Date Time for accurate Monthly usage information ...
Page 27: ...tings Network WAN 2 Configure the following settings below When done click Save WAN Connection Type Choose your Internet Service Provider type Dynamic IP or Static IP and enter the appropriate IP Address Subnet Mask and Default Gateway if using Static IP Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type ...
Page 28: ...24 Connect to DNS Server Allows this router to get the DNS IP address from the ISP automatically A DNS is a host on the Internet that translates Internet names to numeric IP addresses ...
Page 29: ...ect the LTE connection using the Disconnect button if needed and the connection and SIM status are displayed accordingly Data Roaming APN PDN and SIM Management PIN settings can be altered using the switch buttons and drop down menu These settings are recommended only for expert users ...
Page 30: ...the basic settings for your gateway s WiFi Your gateway is dual band and uses two Wi Fi frequencies 2 4GHz 5GHz for better wireless performance on your devices You can edit basic settings for 2 4GHz or 5GHz frequency bands by selecting the respective tab ...
Page 31: ...The SSID can consist of any combination of up to 32 alphanumerical characters Hide SSID Check the box to hide your SSID When hidden the SSID will not be visible as an available Wi Fi network to clients clients must manually enter the SSID in order to connect A hidden SSID is typically more secure than a visible SSID Wireless Password Enter your WiFi password A complex hard to guess key is recommen...
Page 32: ...ntal Control Basic Parental Control The Parental Control feature allows you to restrict Internet access to selected devices on your network at specified times e g disabling Internet access for a child s smartphone ...
Page 33: ...asy reference 5 Check the ENABLE THIS ENTRY box and click apply to save the device 6 Click the SCHEDULE icon beside the new device to setup the schedule for Internet access 7 Click and drag to fill in the red blocks on the schedule by day and hour The red blocks indicate the time blocks during which Internet access is not allowed 8 Click SAVE SCHEDULE to save the schedule and the device s Internet...
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Page 35: ... Web User Interface Web UI allows you to easily setup its Basic Expert features Menu Select the Expert tab in the menu Save Remember to save your settings with the save button after making changes The icon takes you back to the Dashboard ...
Page 36: ...Device Settings LAN Security to access more information and settings Network Status takes you to Expert Network Status WPS allows you to switch on WPS Refer to Expert Network WiFi WPS Parental Control takes you to Expert Network Parental Control Device Settings takes you to Expert Network Device Settings Administration LAN takes you to Expert Network LAN Security takes you to Expert Security Firew...
Page 37: ...u don t see this check the gateway s LEDs and refer to Troubleshooting to diagnose the problem 6 2 Network Expert Network The Network menu provides quick links to the basic networking functions of your gateway When you select the Network menu the Network Map page is displayed as below ...
Page 38: ...ork Map The network map provides a visual overview and status information of the network and devices on the network with quick links to wireless security settings and client lists It s important to check and configure security settings ...
Page 39: ...nformation and settings as displayed below WAN Displays the gateway s Wide Area Network WAN IP Address and Connection Type LTE LAN Displays the gateway s Local Area Network LAN IP Address and Subnet Mask Click LAN Settings to modify the settings ...
Page 40: ...P server to assign IP addresses to other devices on your LAN Basic MAC Address Displays the MAC address of your gateway A MAC Address is a unique fixed identifier for any device on a network IP Address Specify the IP address here This IP address will be assigned to your gateway and will replace the default IP address Subnet Mask Specify a subnet mask The default value is 255 255 255 0 ...
Page 41: ...dress of the IP address range which your gateway s DHCP server will assign to devices on the network Address Lease Time Enter an address lease time in hours IP addresses will be assigned for this period of time before being reassigned Primary DNS Address Enter a primary DNS address Secondary DNS Address Enter a secondary DNS address ...
Page 42: ... enable or disable either WiFi network Click WiFi Settings to go to Network WiFi Settings Connected Devices Displays all devices clients connected to your gateway by Ethernet LAN or WiFi wireless e g laptops smartphones The device name MAC address and IP address is listed for each device ...
Page 43: ...ative Internet protocol which is not yet widely supported To setup IPv6 go to Expert Network LTE Contact your ISP for more information about using IPv6 LTE Displays LTE information including signal strength To edit LTE settings go to Expert Network LTE LAN Displays the gateway s Local Area Network LAN information including MAC Address IP Address and Subnet Mask and DHCP Server status To edit LAN s...
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Page 45: ...Map Traffic Query displays your network data usage with upload download and total traffic displayed in MB Ensure that your gateway s date and time settings are correct in Expert Device Settings Date Time for accurate Monthly usage information ...
Page 46: ...ttings Network WAN 2 Configure the following settings below When done click Save WAN Connection Type Choose your Internet Service Provider type Dynamic IP or Static IP and enter the appropriate IP Address Subnet Mask and Default Gateway if using Static IP Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type ...
Page 47: ...43 Connect to DNS Server Allows this router to get the DNS IP address from the ISP automatically A DNS is a host on the Internet that translates Internet names to numeric IP addresses ...
Page 48: ...TE connection using the Disconnect button if needed and the connection and SIM status are displayed accordingly Data Roaming APN PDN and SIM Management PIN settings can be altered using the switch buttons and drop down menu You can also setup enter or change a PIN to use the LTE data connection ...
Page 49: ... Area Network LAN You can specify a static IP address for your gateway and configure your gateway as a DHCP server to assign IP addresses to other devices on your LAN Basic MAC Address Displays the MAC address of your gateway A MAC address is a unique fixed identifier for every device on a ...
Page 50: ...ctive Toggle the switch to enable or disable DHCP server IP Address Pool Enter the start and end IP address of the IP address range which your gateway s DHCP server will assign to devices on the network Address Lease Time Enter an address lease time in hours IP addresses will be assigned for this period of time before being reassigned Primary DNS Address Enter a primary DNS address Secondary DNS A...
Page 51: ...cies 2 4GHz 5GHz for better wireless performance on your devices You can edit advanced settings for 2 4GHz or 5GHz frequency bands by selecting the respective tab 2 4 5 GHz WiFi Settings WiFi is active inactive Enable or disable this WiFi frequency Wireless Name SSID This is the name of your Wi Fi network for identification also sometimes referred to as SSID The SSID can ...
Page 52: ...A2 is the most secure but not supported by all wireless clients Selecting Mixed WPA WPA2 ensures wireless client compatibility Encryption Displays encryption type according to version AES encryption is the default setting for WPA2 while Mixed TKIP AES is default for Mixed WPA WPA2 2 4 5 GHz Channel Settings Mode Select the wireless standard used for the gateway s WiFi 802 11b g mixed means 802 11b...
Page 53: ...49 but less interference 40MHz better performance but likely more interference or Auto automatically select based on interference level WPS Displays the gateway s WPS Settings How can it be Enrollee ...
Page 54: ...List Expert Network Client List Displays all devices clients connected to your gateway by Ethernet LAN or WiFi wireless e g laptops smartphones The device name MAC address and IP address is listed for each device ...
Page 55: ... Expert Device Settings Various administrative functions of your gateway can be configured from the Device Settings menu including the Web UI login password gateway date time settings backup gateway firmware and system logs ...
Page 56: ... s essential to change this password for the security of your gateway Use hard to guess password which include combinations of numbers letters and symbols and change your password regularly 1 Enter the current password for authentication 2 Enter your name password in the New Password field and again to confirm and choose Save to save the new settings ...
Page 57: ...utomatically based on your selected time zone 1 Select SNTP from the Version options 2 Select your time zone from the drop down menu 3 If you want to use SNTP to synchronize date and time with public time servers enter the NTP Servers and Save settings 4 Set the Version back to Automatic to use the selected time zone automatically and Save the settings Examples of commonly used NTP Servers include...
Page 58: ... responding then it is recommended that you first reboot the device and if still experiencing problems reset the device back to its factory default settings You can reset the gateway back to its default settings using the Reset button on the back of the gateway press and hold for 2 seconds Backup Save a copy of your current settings Click the Backup button to save the settings file to your local c...
Page 59: ... file to your gateway Factory Default Restore Revert all the settings to their default values Select Factory Restore to revert your gateway to it s original factory default state This resets all settings ...
Page 60: ...ation You can enter a server path to manually check for a new version or upload a firmware file from your local drive Contact your ISP or check their website for correct Server Path or to download files manually You can also schedule automatic updates according to set time periods by clicking the Automatic Updates switch to Active ...
Page 61: ...administrators or for potentially troubleshooting gateway network issues The page displays a detailed information log of network activities under different categories You can select a category using the drop down menu or view all categories as well as clear log entries using the DELETE ALL icon ...
Page 62: ...et the slider to active to enable parental control 2 Click ADD NEW to add and setup a new device for parental controls 3 Select a device from the Client menu or enter the MAC address manually 4 Specify a Device Name and enter a Description of the device for easy reference 5 Check the ENABLE THIS ENTRY box and click apply to save the device 6 Click the SCHEDULE icon beside the new device to setup t...
Page 63: ...cks on the schedule by day and hour The red blocks indicate the time blocks during which Internet access is not allowed 8 Click SAVE SCHEDULE to save the schedule and the device s Internet access will now be restricted according to the schedule ...
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Page 65: ...61 6 5 Diagnostic Expert Diagnostic You can run Ping Traceroute diagnostic tests with the gateway Enter the IP address to use for the test and click Start results are displayed in the box ...
Page 66: ...62 6 6 Security Expert Security Use the Security menu to configure various security functions if needed including Firewall IP MAC Binding and Access Control ...
Page 67: ...curity feature to help distinguish between legitimate packets of information and potentially harmful packets and provides greater security for your network DoS Protection Denial of Service DoS is a common form of malicious attack against a network The gateway s firewall can protect against such attacks by filtering unreasonable packets that could flood and disable network with large amounts of tra...
Page 68: ... Every device is identified by a unique MAC address and the IP address can be bound to the MAC address 1 Switch IP MAC Binding on using the switch 2 Click ADD NEW to setup a new client for IP MAC Binding 3 Select a device from the Client menu or enter the MAC address manually 4 Specify the IP Address the client will use and enter a Description of the device for easy reference 5 Check the ENABLE TH...
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Page 70: ...are each identified by their unique MAC address or IP address 1 Switch Access Control on using the switch 2 Select Blacklist not permitted or Whitelist permitted and click ADD NEW 3 Select a device from the Client menu or enter the MAC address manually 4 Enter the Name of the device for easy reference 5 Check the ENABLE THIS ENTRY box and click apply to save the device 6 Click the REMOVE or EDIT i...
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Page 72: ...68 6 7 NAT Forwarding Expert NAT Forwarding Functions in the Network Address Translation NAT Forwarding menu can improve network performance and security ...
Page 73: ...st of the network or can be useful if a network client PC cannot run an application properly from behind an NAT firewall However since it opens the client up to unrestricted two way access this computer is vulnerable DMZ should be configured only by expert network users aware of the security risks 1 Use the switch to set DMZ to active 2 Enter the IP Address of the computer to provide the DMZ servi...
Page 74: ...sh working configurations with each other such as computers printers mobile devices etc It s typically used for data sharing communications and entertainment purposes although sometimes not preferred due to security concerns Some devices may require UPnP to be enabled to function properly Use the switch to set UPnP to active or inactive according to your requirements ...
Page 75: ...e ALG modules enabled By default all ALG modules are active Use the switches to disable any ALG module required ALG Settings are recommended for expert users only SIP ALG may disrupt WiFi calling for cellphones connected to the network Manage ALG Settings PPTP Passthrough Point to Point Tunneling Protocol PPTP is a module for implementing virtual private networks L2TP Passthrough Layer 2 Tunneling...
Page 76: ...ile Transfer Protocol TFTP is a simple protocol used for files transfer RFC 1350 TFTP is implemented on top of UDP with destination port 69 as the well known port The TFTP Application Layer Gateway ALG processes TFTP packets that initiate the request RTSP ALG The Real Time Streaming Protocol RTSP is a network control protocol designed for use in entertainment and communications systems to control ...
Page 77: ...rected to a specific port or range of ports on a device or devices on your local network You can also build various sets of port redirection to provide various internet services on different local computers via a single Internet IP address It also allows PCs outside the network to access services provided by a computer in the local network 1 Click ADD NEW and enter the parameters to setup a virtua...
Page 78: ... IP address of the computer on your local network Client Select whether to manually assign Internal Private IP Port Internal Port Specify the internal private port you wish to use on the computer in your local network Protocol Select the connection protocol TCP UDP or All 2 Check ENABLE THIS ENTRY and click APPLY to save and enable the settings for your virtual server You can remove or edit any Vi...
Page 79: ...your device Switch the gateway off and back on again with the power switch Move the gateway closer to your device or move your device closer to the gateway Restart your device or computer If you still can t find the WiFi network or establish a connection then try resetting your gateway back to factory default settings To do this press and hold the reset button on the back of the gateway for at lea...
Page 80: ...ster connection Your gateway is dual band 2 4GHz 5GHz so you ll likely get better speed by switching to the 5GHz band instead of the more commonly used and congested 2 4GHz band Make sure your 5GHz WiFi is active at Basic Network WiFi in the gateway s Web UI and connect your WiFi device or computer to the 5GHz band instead of 2 4GHz Network security Your gateway is pre set with the recommended WPA...
Page 81: ... L TECategory12 Frequencyband L TEFDD B2 B4 B5 B13 B48 B66 W i FiStandard 802 11 a b g n ac Dimensions LxWxH 170mmx124mmx43 4mm Operating temperature range 20 45 C Storage temperature range 40 85 C Connections DCinput 12V 2A Ethernet plugs RJ 45 LAN 2 RJ 45 W AN 1 ...
Page 82: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the rece...