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Preliminary November 4, 1998
MAX 4000 Series Hardware Installation Guide
Quickstart
Testing the connections
11 Press the Left-Arrow key until you return to the Main Edit Menu.
Testing the connections
When you have successfully configured the MAX as described in the previous section, you are
ready to test the connections. To verify that everything is working:
•
Test the LAN connection by using Ping or Telnet to reach the MAX from a workstation or
host on the same LAN as the unit.
•
Test the E1/PRI line by placing and answering a test call from the MAX to itself over the
E1/PRI interface. This procedure tests the E1 lines to verify that they are active and that
the phone numbers are correct.
•
Test the WAN connection by using Ping or Telnet to reach a remote unit from a
workstation or host on the same LAN as the MAX. This procedure also tests the
processing of data packets through the MAX.
Testing the LAN connection
To test the LAN connection, you must be able to run Ping or Telnet from a host or workstation
on the same subnet as your MAX.
If you open a Telnet session with the MAX, the MAX user interface display should appear. If
you have configured a Telnet password in the Ethernet > Mod Config > Telnet PW parameter,
the MAX prompts for it before you can access the MAX user interface.
If you Ping the MAX, you should get a message saying that you are immediately receiving a
return packet for every packet you are sending to the MAX. If you are not getting the proper
response, the cause might be a problem with the LAN, entry of the wrong IP address, or
misconfiguration of either the subnet mask or IP Adrs parameter in the Ethernet profile. If the
host or workstation is on a different network than the MAX, make sure your IP routing
configurations allow the host or workstation to reach the MAX.
Testing the E1/PRI line
To test whether the MAX E1/PRI line is functioning normally, use the Test command from the
MAX terminal server. The command causes the MAX to place a call to itself over the WAN,
and to send a number of packets over the connection. This procedure tests the MAX unit’s
ability to initiate and receive calls, and demonstrates whether the connection over the digital
access line is functional.
The terminal-server Test command uses one channel to dial out and another channel to answer,
as shown in Figure 3-12. Consequently, you must set the E1/PRI line for bidirectional calling
and have two channels available for the test.
Note:
The Test command is a basic test of connectivity. Receiving fewer packets than are sent
is normal. For example, if the command sends 1000 packets, and receives 994 packets, the test
is successful.
