IPCOM-4G
connected to the telco interface of a security control panel, the following might be considered:
Telephone communication should be enabled for the security control panel:
•
DTMF (Tone) dialing must be set
•
A telephone number must be set for reporting
•
A user account must be set for reporting (do not use '0' digit, if possibleContact ID (all codes) format must be selected
•
It might be necessary to turn off Telephone line monitoring (TLM) option
•
It might be necessary to turn off dial tone detection
•
For some control panels, the „Force Dialing” option must be set.
The communicator receives the reports over its telco interface, and forwards the messages to the AMS central.
If the events cannot be reported on any of the programmed channels, the communicator will suspend receiving further
events on the telco interface until the communication with the servers has been restored.
Testing AMS server connection
In case of eventual communicaton failures, when it is suspected, that the
communicator cannot access the server of the AMS central, it can be useful
to check server availability on the public internet network. For testing the
software iptest.exe can be used
The iptest can be downloaded from the following link:
http://download.ascglobal.eu/download/software/terminal.zip
1. The IP address or domain name of the AMS server must be set
2. The ports for accessing the AMS server must be set as follows:
Receive port – for event reception, Telnet port – for remote
programming, Web-server port – for browser-access
3. Clicking on Test button, the software checks the available ports, and
indicates Pass or Fail status.
4. More settings can be done at the
Options
menu:
- Enable TCP Test Report
= TCP connection testing
- Enable UDP Test Report
= UDP connection testing
- Invisible TCP/UDP Test
= The test event used for checking connection will not be displayed on the receiver
- Enable AES Crypted Test Report / AES Key =
AES enrcyption testing
Firmware upgrade
It is recommended to upgrade regularly latest device firmware to use new functions and eliminate possible bugs.
Firmware upgrade can be done by the Device Uploader , this is free you could download from the following link:
http://download.ascglobal.eu/download/firmware/ipfirmware.zip
The sofware always contains the latest firmwares.
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