Asante FriendlyNET FR1000 User Manual Download Page 1

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FriendlyNET

Internet Router

FR1000 Series

User’s Guide

Summary of Contents for FriendlyNET FR1000

Page 1: ...FriendlyNET Internet Router FR1000 Series User s Guide ...

Page 2: ...terprise Solutions 408 435 8388 sales asante com TECHNICAL SUPPORT 801 566 8991 Worldwide 801 566 3787 FAX www asante com support asante com Copyright 2002 Asanté Technologies Inc Asanté and FriendlyNET are registered trademarks of Asanté Technologies Inc AeroLAN is a trademark of Asanté Technologies Inc All other names or marks are trademarks or registered trademarks of their respective owners Al...

Page 3: ...urity Options 24 4 3 Secure Packet Inspection SPI 24 4 4 Popular Applications 27 4 5 Hardware MAC Address Control 29 4 6 Advanced Security 33 Chapter 5 Advanced 35 5 1 Advanced Router Setup 35 5 2 DHCP Server Setup 38 5 3 Dynamic DNS 39 5 4 Distributed Wireless 41 Chapter 6 Wireless 6 1 Configuration Considerations 41 6 2 Wireless Settings 41 6 3 WEP Security Settings 42 6 4 Interoperability with ...

Page 4: ...ttings Use ipconfig release and then ipconfig renew to reset your IP address From Windows 98 Me use the command winipcfg See Ap pendix A for more information 3 Where can I download the latest firmware for the router Visit www asante com and click on Support Appendix A Troubleshooting Client IP Addresses 51 Appendix B Advanced Troubleshooting 53 Appendix C Glossary 57 Appendix D Warranty and Regula...

Page 5: ...Installation Verify that each of your com puters have been connected to the router using appropriate network cables or wireless adapters FR1004AL only 1 2 Computer Configu ration Each computer connected to the router should be config ured to use the router s dy namic host configuration pro tocol DHCP server 1 3 Basic Router Configuration The router must be configured to match your Internet service...

Page 6: ...om the top navigation bar click on the Setup button 4 From the WAN Type screen select the one that best describes your Inter net connection Click the Next button 5 Fill in any network settings required by your ISP 6 If you have changed any of the settings click the Save and Restart Router buttons 7 Restart all the computers on your network 8 To verify your Internet connection connect to www asante...

Page 7: ...Note This document uses the menus from the FR1004AL wireless router The menus for the FR1004 wired router are similar wireless menu is excluded Tip Disable all proxy server firewall and Internet sharing software before con figuring your WAN type After you have made any changes to the router be sure to click on the Save and Restart Router buttons For security reasons you should Log Out of the route...

Page 8: ...roadband Tip If you are unsure which WAN type to choose try this one first Auto reconnect Since your network settings including IP address are only assigned to you on a temporary basis your ISP may disconnect you after a period of inactivity Check this box to have the router automatically reconnect your service Tip If you are planning to host any servers i e HTTP web servers you should order a sta...

Page 9: ...BC Pacific Bell Basic DSL Ameritech SpeedPath 768 DSL SBC DSL Web Solution Bell Canada Sympatico and Earthlink Residential DSL PPPoE Username and Password Enter your assigned user name and password PPPoE Server Name and IP Address Optional Enter your assigned server name and static IP address if required Authentication By default Auto will work with most ISPs Otherwise you may choose PAP or CHAP M...

Page 10: ...Bell Southwestern Bell Enhanced DSL Business DSL and Telocity WAN IP Address Subnet Mask Gateway and DNS Your ISP should have given you a static IP address a subnet mask a gateway or router address and one or more domain name server DNS addresses The subnet mask typically is 255 255 255 0 Tip See the Quick Start guide for the settings you recorded from your computer To save your settings click on ...

Page 11: ...very common after Home service was terminated but variations of this service may still be available Host Name Provided by your ISP Auto reconnect Your ISP may disconnect you after a period of inactivity Check this box to have the router automatically reconnect your service To save your settings click on the Save and Restart Router buttons ...

Page 12: ...Ps Telstra BigPond Account and Password Supplied by your ISP Server Name optional Name of your local server if required Auto reconnect Your ISP may disconnect you after a period of inactivity Check this box to have the router automatically reconnect your service To save your settings click on the Save and Restart Router buttons ...

Page 13: ...ision and Cox WAN IP Address Subnet Mask Gateway and DNS Your ISP should have given you a static IP address a subnet mask a gateway or router address and one or more domain name server DNS addresses The subnet mask typically is 255 255 255 0 Tip See the Quick Start guide for the settings you recorded from your computer To save your settings click on the Save and Restart Router buttons ...

Page 14: ...andard Plus S Deluxe S Expert Plus S and Earth link Business SDSL WAN IP Address Subnet Mask Gateway and DNS Your ISP should have given you a static IP address a subnet mask a gateway or router address and one or more domain name server DNS addresses The subnet mask typically is 255 255 255 0 Tip See the Quick Start guide for the settings you recorded from your computer To save your settings click...

Page 15: ...f connection you should have received a username password and WAN IP and subnet addresses from your ISP Enter the information in the appropriate fields of this screen Connection ID optional Enter your connection identification number if required Maximum Idle Ti me and Auto reconnect Your ISP may disconnect you after a period of inactivity Check this box to have the router automatically reconnect y...

Page 16: ...ports including the Internet WAN port on the router are designed to run at 10 or 100 Mbps For maximum LAN performance you should use Asanté or other 10 100 Mbps Fast Ethernet adapters Although your Internet performance will not change you will notice a performance difference when sharing files or printers ...

Page 17: ...ng device with many powerful features Click on the Status button in the top navigation bar to see an overview of its system settings Tip When you contact Asanté Technical Support or your Asanté Advantage reseller you ll want to have the information shown on this screen for ready ref erence ...

Page 18: ... ISPs will limit your Internet service only to a single registered network adapter The FriendlyNET router allows you to mimic the registered network adapter by cloning that adapter s hardware media access control or simply MAC address Every network device has a MAC address it s not just for Apple Macintosh computers Tip If you need to change the router s MAC address be sure to copy down the addres...

Page 19: ...of paper or ink 3 3 View Log Click the View Log button to view the router s System Log Entries are stamped with the time they were entered in the log As the log fills up older entries are automatically deleted The router automatically logs these types of events INTRUSION DETECTION Unrecognized access A host on the Internet attempted to connect to a TCP or UDP port on the router The router blocked ...

Page 20: ...on is invalid and you will need to recon figure the router again DYNAMIC IP ADDRESS ENTRIES DHCP discover The router broadcasted a DISCOVER packet to find a DHCP server or host DHCP offer Response from a DHCP sever to acknowledge a DISCOVER request DHCP request Router s request for a specific IP address DHCP acknowledge Response from a sever DOL is the lease time T1 and T2 are DHCP proto col times...

Page 21: ...the text and copy it to your word processor or email For Macintosh computers highlight the text in your log and press Command C To paste it into your word processor or email press Command V For Windows computers highlight the text in your log and press Ctrl C to copy it to your system clipboard To paste it into your word processor or email press Ctrl V 3 4 View DHCP List Click the View DHCP List b...

Page 22: ...ck the Change button 3 5 Other For your convenience the bottom of this screen provides buttons to quickly ac cess additional features Restart Router Click this button to reinitialize the router This is similar to turning the power off and on Refresh Click to update the router s status Help Click to see a summary explanation of the buttons and controls on this page ...

Page 23: ... password is admin For security reasons you should change it and record your new password in a safe place Click on the Apply button to save your changes The password fields will be automatically cleared Tip In the event you forget your password or re define the router s security so that you are not able to use the router you will need to reset the router to factory defaults Locate the reset button...

Page 24: ...ult is 0 no port the typical port control setting is 21 Entering a non standard port number may increase the security of your FTP service Click on the Apply button to save your changes 4 3 Secure Packet Inspection SPI The router acts as a natural firewall using network address translation NAT to hide the IP addresses of all computers connected through the router s LAN ports From time to time you m...

Page 25: ...s to web sites by specifying their IP addresses and port 80 Inbound Packet Filter Uncheck the Enable checkbox to turn off all the Inbound filters even the ones that are individually checked as Enabled Allow or Deny all packets Allow means that all inbound packets to the virtual server and DMZ will be al lowed except the ones defined by the following rules Choose Deny to exclude all inbound packets...

Page 26: ...tiple IP addresses for their web servers Destination IP The IP addresses of the computers on the LAN Leave this field blank if you want the rule to apply to all computers on the LAN Ports The TCP or UDP port See http www asante com support routerguide index html for a list of popular ports Enable Check the box to enable each rule Save Click the Save button to save your changes Undo Resets to previ...

Page 27: ...etwork Use the Popular Applications feature to define those settings The router s pre defined settings will quickly get you started i If you are planning to use one of the following applications Battle net Dialpad ICU II MSN Gaming Zone PC to Phone QuickTime 4 Streaming Tip If your computer is running Windows XP then the router will be automatically configured using Universal Plug and Play UPnP fo...

Page 28: ...ther routers that keep the ports open all the time the Asanté router will close the port 60 seconds after the last network activity Save Click on the Save button to save your settings Tip For a list of application ports visit http www asante com support routerguide index html Application Trigger Incoming Ports QuickTime 4 Client RealAudio Port 554 554 6970 32000 RealAudio Port 7070 7070 6970 7170 ...

Page 29: ...lt in 10 100 port Another MAC address for your wireless port Tip If you are using the FriendlyNET FR1004AL wireless router you may want to turn on this important security feature Configure Click on the Configure button to open the Hardware MAC Address Control page this page has different settings for the FR1004 wired and FR1004AL wireless routers FR1004 WIRED ROUTER Address Control Check this box ...

Page 30: ...es 2 Choose an ID number from the drop down list You may define rules for up to 32 client computers 3 Click the Copy button to add or update the entry in the list below 4 Choose the appropriate access type LAN no Internet access or LAN WAN full access 5 Click the Save button to save your changes If you have more than 4 entries click on the Next page or Previous page but tons Note At least one comp...

Page 31: ...nected to the router s LAN ports will have Full access Alternatively you may also select LAN WLAN to turn off access to the Internet WAN and other network services By default wireless computers connected to the router will have No access Select Full to permit access to the LAN and Internet Use the following Address Table to define exceptions to these default rules ...

Page 32: ... up to 32 client computers 3 Click the Copy button to add or update the entry in the list below 4 Choose the client type Wired or Wireless 5 Choose the appropriate access type LAN WLAN no Internet access or LAN WLAN WAN full access or No Access cannot attach to wire less network and access any network or Internet resources 6 Click the Save button to save your changes If you have more than 4 entrie...

Page 33: ...lications see Sec tion 4 4 settings Note If you enable this option you should define the Secure Packet Inspection SPI filters to protect your DMZ computer from unauthorized access or tamper ing To logically place a computer in the router s DMZ 1 Enter the IP address of the target computer The first three numbers of the IP address default is 192 168 123 are automatically inserted for you 2 Click th...

Page 34: ...tion on the Internet WAN can perform router administration with the correct password 2 Check the Enable box When this feature is enabled the remote adminis trator must enter the router s WAN IP address followed by 88 in order to reach the web port e g 10 0 0 1 88 To administer the router from a remote location 1 Start your web browser 2 In the location field enter the router s WAN IP address e g 1...

Page 35: ... your router s settings to an external file If you need help consult your authorized Asanté Advantage reseller for assis tance Please note that Asanté Technical Support only provides email or web based support for Advanced features From the top navigation bar click on the Advanced button to access the fea tures described in this chapter 5 1 Advanced Router Setup Change LAN IP Address The router ha...

Page 36: ...ork adapter by cloning its hardware MAC ad dress it s not just for Apple Macin tosh computers Factory Defaults Reset all of the router s settings to the original fac tory default values You will need to restart or re new the IP address for all computers attached to the router Tip You may also reset the router by turning off the router holding in the Reset button on front or back panel of the route...

Page 37: ...d e g desktop 5 In the Firmware Filename screen click on Browse button to locate the file you just downloaded Search for the filename ending in BIN 6 Physically disconnect all the other computers and the Internet connection by removing all the network cables except the one currently running the router s administration This precaution protects the router from being inter rupted during the upgrade p...

Page 38: ...twork the router s Dynamic Host Con figuration Protocol DHCP service can automatically handle this tedious task When a computer starts up it will request IP address information The router s DHCP service will automatically select an address from the available IP address pool DHCP Server Select Enable default setting to use the router as a DHCP Server IP Pool Starting Address Ending Address The fixe...

Page 39: ...st of the functionality you need at a fraction of the cost of renting static IP addresses from your ISP The router supports a few of the most popular DDNS including DynDNS org For a voluntary contribution of US 30 they can dynamically provide name ser vices DNS to match your dynamic IP address This means your organization s www iloveasante org fictitious website can be hosted on a computer on your...

Page 40: ...le network requests for up to 20 separate severs Although each server can handle multiple network services only one server can be assigned to each network service For each Service Port select one computer to handle all requests to this port For the Server IP enter the last octet the number after the last period of the computer s IP address For example if you have four computers and you want to con...

Page 41: ...ult settings you should be able to connect to router using ei ther wired or wireless network connections Be sure your computer is accepting dynamic network IP addresses assigned by the router If you are planning to use more than one Asanté wireless router or equivalent you have the option of having A One wireless network with multiple routers or wireless access points or B Two or more separate wir...

Page 42: ...alency privacy WEP security protocol Since any encryption security can be compromised WEP of fers basic privacy protection Before turning on WEP verify that your WLAN connections are working properly Otherwise it will be significantly more difficult to troubleshoot the network if you turn on security settings Once you have verified the wireless range and per formance you should turn on WEP WEP Sec...

Page 43: ... If you wish to re enable WEP using the 64 bit key simply delete the extra zeros 6 4 Interoperability with Apple AirPort The Apple AirPort Wireless Card enters and stores the WEP Security Key differ ently from the Asanté router and all other wireless 802 11b devices On your Macintosh click on the AirPort icon on your com puter s control strip Select the Asanté FR1004 router To enter the standard W...

Page 44: ...s electrical cables televisions and other appliances com monly found in the home or office Keep obstructions from the immediate vicinity of wireless card antennas Elevate the wireless router above desktop clutter and low to mid level ob structions such as furniture Rotate the wireless router and computers until the best signal strength is achieved The number of walls windows doorways and other bui...

Page 45: ...that it passes the power on self test and the status indicators are normal see the back cover of this manual 7 2 Printer Drivers for Mac OS 7 9 To share a printer with Apple Mac OS 7 9 you must meet specific system re quirements and create a desktop printer icon System Requirements Mac OS 7 6 x Mac OS 8 1 or Mac OS 9 Apple LaserWriter driver v 8 5 1 or later Desktop Printer Spooler 2 1 extension o...

Page 46: ...r printer is not on this list refer to your printer manufac turer s website for an updated list of PPDs 4 Select Change under Internet Printer and click OK Note The Internet Printer may also be labeled LPR Printer 5 Enter the LAN IP address of the router Enter lp lowercase LP not ip for the queue name Note The default IP address is 192 168 123 254 If you are unsure of the LAN IP Address of the rou...

Page 47: ...te 7 3 Printer Drivers for Mac OS X Macintosh users running Mac OS X Jaguar version 10 2 and later have a third party option that supports many non PostScript personal printers including color inkjets from Epson HP Canon and Lexmark on the network The pro grams Gimp Print and its companion ESP Ghostscript have been useful for some users Although Asanté does not provide technical support for these ...

Page 48: ...ted click Finish 5 When prompted choose the option to re start your computer and click OK To configure your Asanté printer driver refer to the information corresponding to your operating system Windows 95 98 Me To configure the shared printer 1 From the Start button click on Settings Printers 2 In the Printers dialog box double click on Add Printer and follow the on screen instructions 3 In the Pr...

Page 49: ...l of your settings are correct and then click the OK button again Windows NT To configure the shared printer 1 From the Start button click on Settings Printers 2 In the Printers dialog box double click on Add Printer and follow the on screen instructions 3 In the Printers dialog box right mouse click on the printer icon and choose Properties from the menu 4 From the Ports tab locate the Print to t...

Page 50: ... as option 5 Click on the Ports tab Select the PRT Local Port option You should see the name of your printer next to this port 6 Click on the Configure Port button 7 Enter the LAN IP address of the router default is 192 168 123 254 and then click the OK button Verify all of your settings are correct and then click the OK button again Tip Be sure to install the correct printer driver into the clien...

Page 51: ...ld see entries for all of the computers attached to your router 4 If not click the Refresh button to update the screen If your client computers are still not successful in connecting to the Internet through the router verify the IP address settings for each computer Perform the following to renew the IP addresses of client computers after config uring your FR1000 Series Router A 1 Windows 95 98 Me...

Page 52: ...ress the Enter key This will open the command line window 3 To view all the IP settings type ipcon fig all and press Enter 4 To reset the IP address type ipconfig release and press Enter 5 To renew the IP address type ipcon fig renew and press Enter 6 Type Exit to close the window A 3 Mac OS It is not necessary to renew the IP address of any Macintosh client configured for DHCP Server The IP addre...

Page 53: ... 192 168 123 254 3 If you can successfully ping the router then you will need to disable your browser s proxy Tip If you are using Internet Explorer disable the proxy setting by clicking on the Tools menu Choose Internet Op tions Connections LAN Settings In the LAN Settings dialog un check the Use a proxy server and click on OK If you still cannot access the router then check the following A Check...

Page 54: ...r the address of the router 192 168 123 254 in the Host field 5 Click ping to begin the test If the request times out then there is no logi cal connection from your computer to the router B 4 Verifying Ethernet Cables Ethernet network cables are used to connect all network devices including com puters and cable DSL modems to the router Faulty network cables especially those that are homemade have ...

Page 55: ...n the router and your computer B 5 Cabling Tips You can avoid common wiring mistakes by following these suggestions 1 Avoid running cables near or across AC power cables 2 Never use metallic staples to secure Ethernet cables Clips or hangers used for telephone wires are available at most hardware stores 3 Avoid running cables near noisy devices including flourescent light fix tures laser printers ...

Page 56: ...award winning FriendlyNET Router family The FR1000 Series represents Asanté s routers for small office home office users The digit 4 corresponds to the four 10 100 Mbps Fast Ethernet LAN ports on the unit On the wireless unit the letter A is a configuration code corresponding to the integrated AeroLAN wireless access point The letter L represents the LPT line printer or parallel printer port ...

Page 57: ...iles to and from another computer over a TCP IP network Requires software on both the client and the server A computer that runs FTP Server software and is used to store files for downloading is called an FTP site or FTP server HTML HyperText Markup Language a text based language used to build web pages and interpreted by web browsers Because the files are not restricted to a single type of operat...

Page 58: ...alized Network Control Protocol packets PPPoE PPP over Ethernet A protocol allowing DSL connections to be turned on or off dynamically PPTP Point to Point Tunneling Protocol Microsoft s protocol to allow corpora tions to extend their networks through virtual tunnels over the Internet Print Server A method for sharing a printer with other computers over a LAN This feature is built into the FR1004AL...

Page 59: ...ne site to transparently interact with or pass through to a remote system at another site while appearing as a local terminal UDP User Datagram Protocol An alternative protocol to TCP and also used with IP Typically used while accessing DNS servers and network management programs URL Uniform Resource Locator Compact string representation for a resource available via the Internet For example www as...

Page 60: ...60 Asanté FriendlyNET Internet Router with Firewall ...

Page 61: ...ust be sent to Asanté postage paid In the event of a defect Asanté will repair or replace defective product or components with new refurbished or equivalent product or components as deemed appropriate by Asanté The foregoing is your sole remedy and Asanté s only obligation with respect to any defect or non conformity Asanté makes no warranty with respect to accessories including but not limited to...

Page 62: ...cause undesired operation This equipment has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation I...

Page 63: ... short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 4 Do not attempt to service the router yourself as opening or removing cov ers may expose you to dangerous voltage points or other risks Refer all servicing to service personnel D 4 CE Declaration of Conformity This equipment complies with the requirements relating to electromagneti...

Page 64: ...4 Asanté FriendlyNET Internet Router with Firewall Typical network configuration using the FR1004AL router to share the Internet via cable or DSL modem with other computers on the local area network LAN ...

Page 65: ...rd Before you contact Asanté s technical support please register your switch online at www asante com support registration html or use the following printed card By doing so you ll be entitled to special offers up to date information and important product bulletins ...

Page 66: ...66 Asanté FriendlyNET Internet Router with Firewall ...

Page 67: ...User s Manual 67 ...

Page 68: ...ireless network activity Ports Connection Specification 1 2 3 4 To 10 100 Fast Ethernet ports for your computers LAN RJ 45 10 100 Fast Ethernet with Auto Uplink Internet To your cable DSL modem RJ 45 10 100 Fast Ethernet with Auto Uplink Printer FR1004AL To your printer 25 pin D type parallel standard paral lel unidirectional 5 VDC To the power module included 5 VDC center is positive polarity To ...

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