background image

Tip

Problem

Solution

your switch on the Hewlett Packard Enterprise
website at 

http://www.hpe.com/support/

manuals

.

Ensure also, that the device at the other end of
the connection is indicating a good link to the
switch. If it is not, the problem may be with the
cabling between the devices or the connectors
on the cable.

LED patterns for PoE troubleshooting

If the PoE Status LED is flashing, that indicates a problem with the delivery of PoE power out one or more switch
ports. Press the LED Mode button to put the switch into PoE mode and the port LEDs will show which ports are
experiencing the problem. The following tables identify the specific problems that are shown by the LEDs.

1.

Check in the table for the LED pattern you see on your switch.

2.

Refer to the corresponding diagnostic tip.

Table 13: LED error indicators for PoE

Global status LED

Port LED (PoE mode)

Diagnostic tip

Solid green

Fast flash orange

1

Slow flash orange

Slow flash orange

2

Table 14: Diagnostic tips

Tip

Problem

Solution

1

PoE oversubscription condition. All
available PoE power is already taken by
higher-priority ports.

The port may be detecting an external PD
fault.

If possible, redefine port priorities.

Also, check the external PD for a fault.

2

PoE hardware fault. A switch hardware
component that is involved with PoE power
delivery has failed.

Check the port for a hardware failure, this
may require a reboot of the switch. If a
hardware failure is confirmed, replace the
switch.

Proactive networking

The 2930F switches have built-in management capabilities that proactively help you manage your network, they
include:

Chapter 4 Troubleshooting

55

Summary of Contents for 2930F 24G 4SFP

Page 1: ...Aruba 2930F Switch Series Installation and Getting Started Guide Part Number 5200 1194b Published 2018 March Edition 3...

Page 2: ...l over and is not responsible for information outside the Hewlett Packard Enterprise website Acknowledgments Intel Itanium Pentium Intel Inside and the Intel Inside logo are trademarks of Intel Corpor...

Page 3: ...JL258A 29 Install or remove SFP SFP transceivers 34 Installing the transceivers 35 Removing the transceiver 35 Connect the switch to a power source 36 Optional Connect a management console 37 Termina...

Page 4: ...tch cord 66 Installing the patch cord 66 Twisted pair cable connector pinouts 67 Auto MDIX feature 67 Other wiring rules 68 Straight through twisted pair cable for 10 Mbps or 100 Mbps network connecti...

Page 5: ...9A Aruba 2930F 24G PoE 4SFP Switch JL261A Aruba 2930F 48G 4SFP Switch JL260A Aruba 2930F 48G PoE 4SFP Switch JL262A Aruba 2930F 8G PoE 2SFP Switch JL258A Aruba 2930F 24G PoE 4SFP TAA Switch JL263A Aru...

Page 6: ...Front of the 2930F switches Figure 1 Front of all the 2930F switches 1 2 3 4 5 6 7 8 9 10 11 12 13 14 6 Aruba 2930F Switch Series Installation and Getting Started Guide...

Page 7: ...0 Aruba 2930F 24G PoE 4SFP TAA Switch JL263A 11 Aruba 2930F 48G PoE 4SFP TAA Switch JL264A 12 Aruba 2930F 48G PoE 4SFP 740W Switch JL557A 13 Aruba 2930F 48G PoE 4SFP 740W Switch JL558A 14 Aruba 2930F...

Page 8: ...4A Aruba 2930F 48G 4SFP Switch 48 4 JL255A Aruba 2930F 24G PoE 4SFP Switch 24 4 JL256A Aruba 2930F 48G PoE 4SFP Switch 48 4 JL258A Aruba 2930F 8G PoE 2SFP Switch 8 2 JL259A Aruba 2930F 24G 4SFP Switch...

Page 9: ...10G SFP transceivers 1000 T Copper twisted pair RJ 45 1000 SX Fiber multimode LC 1000 LX Fiber multimode or single mode LC 1000 LH Fiber single mode LC 1000 BX Fiber single mode LC These products als...

Page 10: ...o serial console port options on the switch an RJ 45 or Micro USB These ports are used to connect a console to the switch either by using the RJ 45 serial cable optionally ordered with the switch or a...

Page 11: ...switch one of the switch ports or a fan TheStatusLEDforthecomponentwiththefaultwillflash simultaneously On orange If this LED is on orange for a prolonged time the switch has encountered a fatal hard...

Page 12: ...rt LEDs are showing port speed information On Speed mode is selected Port LEDs indicate port speed Off Speed mode not selected Power over Ethernet PoE mode selected Indicates when the Port LEDs are sh...

Page 13: ...the last press of the LED Mode button Speed Shows port speed configuration PoE Shows PoE information User Shows user selectable behavior Activity Link mode selected Port LEDs are displaying link statu...

Page 14: ...PoE power The slow blink behavior is an on off cycle once every 1 6 seconds approximately The fast blink behavior is an on off cycle once every 0 8 seconds approximately Applies only to switches that...

Page 15: ...d to indicate passwords have cleared Turn off UID LED Press Clear button and release within 5 seconds in betwween 0 5 5 seconds Clears the UID LED Restore the factory default configuration 1 Press Cle...

Page 16: ...dapter supplies 54 volts DC to the switch and automatically adjusts to any AC voltage between 100 240 volts and either 50 or 60 Hz No voltage range settings are required Be sure to release the latch o...

Page 17: ...lways operate at full duplex Easy management of the switch through several available interfaces Console interface A full featured easy to use VT 100 terminal interface for out of band or in band switc...

Page 18: ...be set to operate at reduced power Port status LEDs may be turned off RJ 45 ports will operate at reduced power if the port is not connected link partner is not detected 18 Aruba 2930F Switch Series...

Page 19: ...ard Enterprise authorized network reseller or Hewlett Packard Enterprise representative If an Aruba 2930F 24G or 48G switch is to be shipped in a rack it can be mounted and shipped in a Hewlett Packar...

Page 20: ...ts long Large screws bracket to rack Small screws bracket to switch 5300 0140 2 8 1 4 Wall under table brackets Small screws bracket to switch Cable tie Rubber foot pads There are two warranty documen...

Page 21: ...A 8121 1478 HPE 2 5m C15 to IL 3 90 Degree 250V Power Cord Japan ACF J9893A 8121 1143 HPE 1 9m C13 to 498GJ JP 3 pole 125V Power Cord J9950A 8121 1482 HPE 2 5m C15 to 498GJ JP 3 pole 125V Power Cord U...

Page 22: ...FP SFP transceivers on page 34 The switch has two or four slots for installing SFP SFP transceivers Depending on where you install the switch it may be easier to install the transceivers first Transce...

Page 23: ...witch and power supply be sure the cord is adequately sized for the switch s current requirements In addition be sure to use a power cord displaying the mark of the safety agency that defines the regu...

Page 24: ...e at least 3 inches 7 6 cm for cooling The Aruba 2930F 8G PoE 2SFP Switch JL258A requires more space at the front and back when using the optional power adapter shelf and cable guard To attach the cab...

Page 25: ...the back of the switch and then plug the AC DC power adapter into a nearby properly grounded electrical outlet Figure 5 Connecting the power cord on the Aruba 2830F 24 port and 48 port switches Figur...

Page 26: ...as described below Figure 7 Example of LEDs on the 2930F switches Table 9 Example of LEDs on the 2930F switches labels and descriptions Label Description 1 SFP SFP port LEDs 2 RJ 45 port LEDs 3 Global...

Page 27: ...nt cabinet The Aruba 2930F 24 port and 48 port switches can also be mounted in 4 post racks and cabinets by using the X410 Switch Rail Kit J9583A For instructions on using the kit see the documentatio...

Page 28: ...mounting holes and can be rotated allowing for a wide variety of mounting options These include mounting the switch so that its front face is flush with the face of the rack or mounting it in a more b...

Page 29: ...mount Horizontal surface mount Under table mount Wall mount To mount the Aruba 2930F 8G PoE 2SFP Switch with the optional JL312A Power Adapter Shelf use the printed instructions provided with the shel...

Page 30: ...ns in Installation precautions on page 23 before mounting a switch When rack mounting the Aruba 2930F 8G PoE 2SFP Switch 1U space above the switch must be kept open for proper ventilation The Aruba 29...

Page 31: ...E 2SFP Switch in a two post rack Horizontal surface mount option Place the switch on a table or other horizontal surface The switch comes with rubber feet in the accessory kit that provide the require...

Page 32: ...e Aruba 2930F 8G PoE 2SFP Switch under a table or on a wall with the network ports facing up For safe operation do not install the switch with side ventilation facing down For under table mounting the...

Page 33: ...ts to the switch with the included 10 mm M4 screws Figure 14 Attaching short mounting brackets to the Aruba 2930F 8G PoE 2SFP Switch 2 Attach the switch to the wall or under table location using four...

Page 34: ...tall or remove SFP SFP transceivers You can install or remove a transceiver from an SFP SFP slot without having to power off the switch The transceivers operate only at full duplex Half duplex operati...

Page 35: ...ure is reported The Aruba transceivers are Class 1 laser devices Avoid direct eye exposure to the beam coming from the transmit port Always disconnect the network cable from a transceiver before insta...

Page 36: ...ng a For the Aruba 2930F 24 port and 48 port switches plug the included power cord into the switch s power connector and into a nearby AC power source Figure 18 Connecting the power cord on 2930F 24 p...

Page 37: ...cable tie to secure the power cord to the switch Figure 20 Using the cable tie on the 2930F 24 port and 48 port switches An optional power shelf JL312A can be attached to the Aruba 2930F 8G PoE 2SFP S...

Page 38: ...rs and Information You cannot use both the RJ 45 Console Port and USB Console Port at the same time When the USB Console Port is connected to a live PC it has priority over the RJ 45 Console Port By d...

Page 39: ...atively connect the PC to the switch s Micro USB Console Port using a USB cable not supplied Use a USB 2 0 high speed cable with male type A 4 pin to male micro B 5 pin connectors The maximum allowabl...

Page 40: ...rk cables Connect the network cables described under Cabling and technology information on page 64 from the network devices or your patch panels to the fixed RJ 45 ports on the switch or to any SFPs y...

Page 41: ...e included documentation Connecting cables to transceivers If you have any transceivers installed in the switch the type of network connections you will need to use depends on the type of transceivers...

Page 42: ...X features on the switch Figure 25 Basic desktop configuration This illustration is an example of the switch being configured to supply PoE PoE power to end devices such as IP telephones and wireless...

Page 43: ...ween the 2930F PoE switch and the PCs and a wireless access point WAP has been connected to the 2930F PoE switch Only devices directly connected to PoE switches can receive PoE power Devices connected...

Page 44: ...e an IP address has been configured on the switch these features can be accessed more conveniently through a remote Telnet session through the switch s Web browser interface and from an SNMP network m...

Page 45: ...anager Password field and enter a manager password of up to 16 printable ASCII characters 4 Tab to the IP Config DHCP Bootp field and use the Space bar to select the Manual option 5 Tab to the IP Addr...

Page 46: ...ional The method the switch uses to acquire the TimeP server address IP Config DHCP Bootp DHCP Bootp Set to Manual unless a DHCP Bootp server is used on your network to configure IP addressing IP Addr...

Page 47: ...gh a Telnet session follow these steps Procedure 1 Make sure the switch is configured with an IP address and that the switch is reachable from the PC that is running the Telnet session for example by...

Page 48: ...sive help system is also available for the web browser interface To access the help system the subnet on which the switch is installed must have access to the Internet or IMC needs to be installed on...

Page 49: ...ion mode If the connected device has a fixed configuration for example 100 Mbps at half or full duplex the switch will automatically sense the link speed but will default to a communication mode of ha...

Page 50: ...is a recommended tool for every 100Base TX and 1000Base T network installation Check the port configuration A port on your switch may not be operating as expected because it is administratively disab...

Page 51: ...prise authorized network reseller or use the electronic support services from Hewlett Packard Enterprise to get assistance 3 The switch has experienced a software failure during self test or one of th...

Page 52: ...get assistance If the port is an SFP verify it is one of the SFPs supported by the switch Unsupported SFPs will be identified with this fault condition The SFPs are also tested when they are hot swapp...

Page 53: ...le 100 Mbps Full Duplex then the port operates as MDI X only and you must use the correct type of cable for the connection In general for connecting an end node MDI port to the switch use straight thr...

Page 54: ...n a blocking state by the normal operation of protocols such as Spanning Tree LACP or GVRP features You must ensure that the device at the other end of the connection indicates a good link to the swit...

Page 55: ...LED pattern you see on your switch 2 Refer to the corresponding diagnostic tip Table 13 LED error indicators for PoE Global status LED Port LED PoE mode Diagnostic tip Solid green Fast flash orange 1...

Page 56: ...tion Hardware diagnostic tests Testing the switch by resetting it If you believe the switch is not operating correctly you can reset the switch to test its circuitry and operating code To reset a swit...

Page 57: ...o verify that the entire communication path between the two PCs is functioning correctly See your LAN adapter documentation for more information on running a link test or Ping test Restoring the facto...

Page 58: ...t flash orange after approximately 5 seconds release the Clear button The switch will then complete its boot process and begin operating with its configuration restored to the factory default settings...

Page 59: ...in 43 95 mm 1 73 in 2 09 kg 4 60 lb Aruba 2930F 24G 4SFP Switch JL259A 442 5 mm 17 42 in 199 9 mm 7 87 in 43 95 mm 1 73 in 2 39 kg 5 26 lb Aruba 2930F 48G 4SFP Switch JL260A 442 5 mm 17 42 in 246 1 mm...

Page 60: ...50 60 Hz Aruba 2930F 24G PoE 4SFP Switch JL255A 1 100 127 V200 240V 4 9A for 100 127VAC 2 4A for 200 240VAC 50 60 Hz Aruba 2930F 48G PoE 4SFP Switch JL256A 1 100 127V 200 240V 5 1A for 100 127VAC 2 5...

Page 61: ...127VAC 4 9A for 200 240VAC 50 60 Hz 1 The switch automatically adjusts to any voltage between 100 127 or 200 240 volts and either 50 or 60 Hz 2 Requires a connection to an external power adapter The a...

Page 62: ...Sound Pressure LpAm Bystander 40 2 dB Aruba 2930F 24G PoE 4SFP Switch JL261A Sound Power LWAd 5 4Bel Sound Pressure LpAm Bystander 40 6 dB Aruba 2930F 48G PoE 4SFP Switch JL262A Sound Power LWAd 5 6B...

Page 63: ...ogy Compatible with these IEEE standards EN IEC standard compliance SFP Lasers 10 T IEEE 802 3 10BASE T 100 TX IEEE 802 3u 100BASE TX 1000 T IEEE 802 3ab 1000BASE T 100 FX IEEE 802 3u 100BASE FX EN IE...

Page 64: ...EEE 802 3u 100BASE TX specifications 1000 Mbps Operation Category 5 100 ohm 4 pair UTP or STP cable complying with IEEE 802 3ab 1000BASE T specifications Category 5e or better is recommended 2 5 Gbps...

Page 65: ...networking must comply with the IEEE 802 3ab standards In particular the cabling must pass tests for Attenuation Near End Crosstalk NEXT and Far End Crosstalk FEXT Additionally unlike the cables for 1...

Page 66: ...timode network cable to provide the transmission conditioning If you experience a high number of transmission errors on those ports usually CRC or FCS errors you may need to install one of these patch...

Page 67: ...r cables although crossover cables can also be used for any of the connections The 10 100 1000 T ports support the IEEE 802 3ab standard which includes the Auto MDIX feature If you connect a 2930F swi...

Page 68: ...rk cable attached to this port the cable must meet ISO DIS 11801 Class D requirements and IEEE 802 3af requirements Straight through twisted pair cable for 10 Mbps or 100 Mbps network connections Beca...

Page 69: ...nd nodes or to hubs or other switches If any of these ports are given a fixed configuration for example 100 Mbps Full Duplex the ports operate as MDI X ports and crossover cables must be then used for...

Page 70: ...hat all four pairs or wires be connected Cable diagram Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted...

Page 71: ...Pin assignments For 1000Base T operation all four pairs of wires are used for both transmit and receive Chapter 6 Cabling and technology information 71...

Page 72: ...ewlett Packard Enterprise My Networking website www hpe com networking support Hewlett Packard Enterprise My Networking Portal www hpe com networking mynetworking Hewlett Packard Enterprise Networking...

Page 73: ...ng updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method...

Page 74: ...ur product s service level Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes additional remote support details use search to loca...

Page 75: ...and the Council A chemical information report for this product can be found at www hpe com info reach For Hewlett Packard Enterprise product environmental and safety information and compliance data i...

Page 76: ...ompliance Warranty information For warranty information of HPE networking products see HPE Networking warranty Regulatory information Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y...

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