Art DUAL TUBE EQ, User Manual

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SSE ER RV VIIC CE E
The following information is provided in the unlikely event that
your unit requires service. Use this procedure to return units in
the United States only. For service outside the United States,
please contact your authorized A R T distributor.
1) Be sure the unit is the cause of the problem. Check to make
sure the unit has power supplied, all cables are connected cor-
rectly, and the cables themselves are in working condition.
2) If you find the unit to be at fault, write down a description of
the problem, including how and when the problem occurs.
3) Call the factory for a Return Authorization (RA) number.
4) Pack the unit in its original carton or reasonable substitute.
The packing box is not recommended for a shipping carton. Put
the packaged unit in another box for shipping. Print the RA num-
ber clearly under the address.
5) Include with your unit: a return shipping address (we cannot
ship to a P.O. Box), a copy of your purchase receipt, a daytime
phone number and the description of the problem.
6) Ship the unit to:
A Ap pp plliieed d R Reesseea arrcch h a an nd d TTeecch hn no ollo og gyy,, IIn ncc..
215 Tremont Street
Rochester, NY 14608
Atten: Repair Department
R.A.# _______________
7) Contact our Customer Service department at (716) 436-2720
for your Return Authorization number or questions regarding
your repair. Customer Service hours are Monday through Friday
9:00AM to 5:00PM Eastern time.
©1998 Applied Research and Technology, Inc.
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