Chapter 4: SURFboard Central mobile app features
Get Alexa Skills
An Amazon Alexa device is required. Alexa Skills are like apps. You can add them to
your mAX to bring products and services to life. To learn more about Alexa Skills, visit
www.amazon.com/alexaskills.
1. Tap
Get Alexa Skills
.
Directions for getting skills are displayed.
2. Follow the onscreen directions.
Help
We are here to help! Choose your preferred method to contact us for assistance from the
options below. You can access this information from the
Side menu
>
Help
.
■
Frequently Asked Questions
: Tap to browse the list of topics that range from the simple
to the complex
■
Call us at 1-866-757-3598
■
Browse ARRIS Consumer Support by tapping
www.arris.com/selfhelp
■
Tap
Live chat
to connect with one of our helpful, live tech support people
About
The
About
screen displays the following information on your SURFboard mAX router:
Firmware
Version
This is the current firmware version your SURFboard mAX router is currently
using.
App
Version
This is the current version of the SURFboard Central app you are using.
Model
Number
This is the model number of your SURFboard mAX router.
In addition, this screen also provides a convenient link to purchase another SURFboard mAX
to use as a satellite to further expand the range of your mAX home network. Finally, the
VIEW LICENSES
button provides relevant safety and regulatory information on handling your
mAX router and the radio signals it uses provide your mAX home network.
Settings
The
Settings
screen shows you the account information associated with your SURFboard
account including your Name and Email address. If this account information is not accurate
or you want to switch to another account, simply tap
Sign out
and you will be brought back
to the
Welcome
screen where you can either switch accounts or sign up for a new one.
SURFboard mAX User Guide Standard Revision x.1
49