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T811-CM Access Point 

Quick Setup Guide

NOTE: The minimum software revision for the T811-

CM is SmartZone (SZ) 3.4.2, or 3.6.1, or later. (SZ 3.5.x

and 3.6 do not support the T811-CM).

This Quick Setup Guide provides brief instructions on how

to field-install the Ruckus Wireless T811-CM access point

(AP). For detailed information on planning the

installation, performing a site survey, and operating the

T811-CM, refer to the T811-CM Cable Modem Access Point

Installation Guide, available at https://

support.ruckuswireless.com.

WARNING! 

Only trained and qualified personnel

should be allowed to install, replace, or service this

equipment.

WARNING! 

Installation of this equipment must comply

with local and national electrical codes.

CAUTION! 

Make sure that you form a 80mm - 130mm

(3”-5”) drip loop in any cable that is attached to the AP

or the building. This will prevent water from running

along the cable and entering the AP or the building

where the cable terminates.

CAUTION! 

Be sure that grounding is available and that

it meets local and national electrical codes. For

additional lightning protection, use lightning rods and

lightning arrestors.

CAUTION! 

Make sure that proper lightning surge

protection precautions are taken according to local

electrical code.

WARNING! 

Ruckus Wireless strongly recommends that

you wear eye protection before mounting the T811-

CM.

This Guide in Other Languages

请从以下网站获得该指南的简体中文版

 

https://

support.ruckuswireless.com

.

• Vous trouverez la version française de ce guide à

l'adresse suivante 

https://support.ruckuswireless.com

.

このガイドの日本語版は

 

https://

support.ruckuswireless.com

 

でご覧ください。

 

가이드의

 

한국어

 

버전은

 

 

사이트

 (

https://

support.ruckuswireless.com

에서

 

확인하시기

 

바랍니다

.

• Veja a versão em português (Brasil) deste guia em 

https://support.ruckuswireless.com.

• Puede ver la versión en español (América Latina) de

esta guía en 

https://support.ruckuswireless.com.

Before You Begin

Before deploying Ruckus Wireless products, please check

for the latest software and the release documentation.
• Release Notes and other user documentation are

available at 

http://support.ruckuswireless.com/

documents

.

• Software upgrades are available at 

http://

support.ruckuswireless.com/software

.

• Open source information is available at 

http://

opensource.ruckuswireless.com

.

• Software license and limited warranty information are

available at 

http://support.ruckuswireless.com/

warranty

.

Before deploying your Ruckus Wireless Access Point,

verify that all items listed in Package Contents are

included in the package. If any item is damaged or

missing, notify your authorized Ruckus Wireless sales

representative. Also, make sure that you have the

required hardware and tools.

Required Hardware and Tools

• No. 2 Phillips screwdriver bit

– Torque screwdriver (Ranges from 7 to 40 in-lbs)

• Small flat-blade screwdriver
• Torque wrench and torque screwdriver with sockets

– 7/16 wrench for F connector (30 in-lbs)
– 11mm socket for attenuation and impedance

matching caps (35 in-lbs)

– 19mm socket for Strand nut (16 to 20 ft-lbs) and F-

connector stinger (40 in-lbs)

• Long-nose pliers
• Electrical wire stripping and terminal crimping pliers

• Cable strand

Package Contents

A Ruckus Wireless T811-CM package contains the items

listed below:
• Ruckus Wireless T811-CM unit with cable strand

hangers, includes one 12mm long stainless steel M6x1

earth ground panhead screw with split lock and flat

washers

• A one-meter green/yellow earth ground wire with ring

terminal

• Safety cable kit
• Cable gland/cable gland extender:

– 2 cable glands
– Cable gland extender
– Dual-hole cable gland insert for zip cord SFP fiber

• Service Level Agreement/Limited Warranty Statement
• Regulatory Statement
• Declaration of Conformity, if required
• T811-CM Access Point Quick Setup Guide

Mounting Instructions

AP and CM MAC Addresses, Connectors

and Ground Point

The T811-CM MAC address label lists separate addresses

for the internal AP and the cable modem (CM).
The MAC address label (1 in the Figure below) is mounted

on the end of the T811-CM with the F type connector and

the ground screw (2 and 3 in the Figure). The following

table describes the label, connector and the ground point

screw.

FIGURE 1  T811-CM MAC address label, F type connector and

ground point

Copyright 

©

 2018 ARRIS Enterprises LLC. All rights reserved.

Page 1 of 4

Published October 2018, Part Number 800-71744-001 Rev C

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