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Troubleshooting
Video Doorbell
User Manual
Reset the Video Doorbell
Resetting your Video Doorbell returns it to default settings. Your doorbell is also
removed from your Arlo account when you reset it. This means that you must use the
Arlo app to add and set up your Video Doorbell after a reset.
Use a paperclip or the release pin that came with your Video Doorbell.
1. If you already installed your Video Doorbell, remove it from the mount so that you
can access the rear of the Video Doorbell.
To do this, press the release pin into the pin hole.
The doorbell releases with a click sound.
2. Use a paperclip or the release pin to press and hold the reset button on the back
of the doorbell for about 10 seconds.
The doorbell LED flashes white.
3. To add the doorbell to your Arlo account and set it up, open the Arlo app and tap
Add New Device
.
Release pin
