Ariston Thermo UK Ltd
Ariston Building
Hughenden Avenue
High Wycombe
Bucks HP13 5FT
Fax: (01494) 459775
Internet: www.aristonthermo.co.uk
Technical Advice:
0333 240 7777
Customer Service:
0333 240 8777
TERMS AND CONDITIONS OF GUARANTEE
Please read these terms and conditions which are in
addition to any terms and conditions detailed in this book
or any registration card supplied with your appliance.
A charge will be made to the owner of the appliance if:
· The reason for any service visit is as a direct result of
a failure to install the appliance in accordance with
the manufacturer’s instructions.
· Your installer does not complete the necessary
commissioning process and procedure as detailed in
the Installation and Operating Instructions.
· Your appliance is not serviced on or before the 12
month anniversary of installation.
· Our service engineer calls as requested and the
failure is a non-manufacturing defect.
Failure to pay an invoice for any such occurence will be
assumed by ARISTON that you accept that your appliance
has not been installed correctly and understand that
any manufacturer’s guarantee has been withdrawn.
On the 12 month anniversary of the appliance
installation, you must have it serviced to continue any
guarantee offered into the following year. Failure to do
so will invalidate your guarantee and should an ARISTON
engineer be required to attend and no proof of service
documentation is made available, then ARISTON will
charge.
As part of the commissioning process, it is a legal
requirement to register all installations or replacements
with Gas Safe Register. ARISTON THERMO UK Ltd
cannot be called upon to carry out any work under the
manufacturer’s guarantee without proof of registration.
The registration number must be quoted when
requesting a service visit, and the “Declaration of
Safety” Certfi cate subsequently shown to the service
engineer.
If the certifi cate is not made available, the engineer will
not work on the appliance and a wasted call charge will
be made.
Upon completion of the installation, the appliance must
be registered at
www.ariston.co.uk/register
in order to
activate the guarantee.
If you have a problem with commissioning on installation, please contact our
Technical Department on +44 (0)333 240 7777