Argox CP-2140Z Page 43 User Manual Download

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Compact Printer Series - User

’s Manual

Poor printout quality:



The ribbon may not be qualified.



The media may not be qualified.



Adjust the Darkness (heat temperature).



Slow down the print speed.



Refer to the next chapter and clean the related spare parts.

Recovery

After correcting problems, simply press the panel button or restart
the printer to continue your print jobs. Make sure the LEDs are not
blinking and remember to resend your files.

Summary of Contents for CP-2140Z

Page 1: ...1 Compact Printer Series User s Manual COMPACT PRINTER SERIES USER S MANUAL CP 2140 CP 2140Z CP 2140E CP 3140L CP 3140ZL CP 3140LE CP 3140ZLE Website http www argox com ...

Page 2: ...40ZL 10 Rear View CP 2140E CP 3140LE CP 3140ZLE 10 Interior View I 11 Interior View II 12 Attaching Power 13 Loading Media 15 Preparing Media 15 Placing Media Roll 15 Media Sensor Type Setting 20 Multi Column Label Setting by Software Driver 20 Multi Column Label Setting Manually 21 Loading Ribbon 26 Preparing Ribbon 26 Placing Ribbon Rolls 27 3 Printer Operations 32 Printing Media Calibration Con...

Page 3: ...00 Internal Printer Server Option 46 Ethernet Module Status Indicators 46 Communicating with the Printer 47 Installing a Plug and Play printer driver for USB only 47 Installing a Printer Driver for other interfaces except USB 53 5 Caring for Your Printer 61 Print Head Maintenance Guide 61 Cleaning Interval 61 Cleaning Material 61 Cleaning Direction 61 6 Product Specification 63 General Specificati...

Page 4: ...nterface 69 Parallel Centronics Interface 70 Ethernet Interface 71 7 Appendix 74 Rotary Cutter and Guillotine Cutter Installation 74 Rotary Cutter and Guillotine Cutter Settings 80 Rotary Cutter with Paper Jam 83 Guillotine Cutter with Paper Jam 84 ...

Page 5: ...e interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect ...

Page 6: ...r other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Argox Information Co Ltd has been advised of the possibility of such damages CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ...

Page 7: ...printer and provide sufficient information needed Unpacking Printer After receiving your printer please check for possible shipping damage Inspect the outside of both the box and the printer for possible damage 1 Open the top cover of the printer to see if all parts are in order 2 Check whether you have received the following accessories together with the printer If there is any item missing pleas...

Page 8: ...de DVD Documentation Software Power Cord Media Hanger Media Shields Printer Power Supply USB cable Ribbon Core Adaptors 1 ID Core for Ribbon 1 ID Core for Ribbon Quick Installation Guide Printer DVD Power Supply Power Cord Media Hanger Media Shields Ribbon Core Adaptors USB cable ...

Page 9: ...9 Compact Printer Series User s Manual Printer Overview Front View Feed Button Power LED Ready LED Top Cover ...

Page 10: ...nter Series User s Manual Rear View CP 2140 CP 2140Z CP 3140L CP 3140ZL Rear View CP 2140E CP 3140LE CP 3140ZLE Power Switch Parallel Port USB Power Jack RS232 Serial Power Switch Ethernet USB Power Jack RS232 Serial ...

Page 11: ...11 Compact Printer Series User s Manual Interior View I Module Release Latch Media Shields Ribbon Pick up Holder Media Hanger PUSH ...

Page 12: ...r Series User s Manual Interior View II Feed Button Power LED Ready LED Platen Roller Reflective sensor Top Cover Print Head Front Cover Media Guides Ribbon Supply Holder Transmissive Sensor Head Open Sensor Media Shaft ...

Page 13: ... the power supply 3 Insert the power supply s power connector into the printer s power jack 4 Plug the other end of the power cord into an appropriate grounded AC electrical outlet CP 2140 CP 2140Z CP 3140L CP 3140ZL Warning Do not operate the printer and power supply in an area where they might get wet Power Supply Power Cord Power Connector Power Jack ...

Page 14: ...14 Compact Printer Series User s Manual CP 2140E CP 3140LE CP 3140ZLE Power Supply Power Cord Power Connector Power Jack ...

Page 15: ...the same way In case media roll may become dirty or dusty during shipment handling or storage firstly remove the outside length of media which helps to avoid dragging adhesive or dirty media between the print head and platen roller When loading media it must be placed onto the media hangers Placing Media Roll 1 Open Top Cover of the printer Top Cover ...

Page 16: ... Media Hanger through media supply roll and then centrally align with the two Media Shields to closely lean against the media supply roll 3 Locate the media supply roll into the Media Compartment of printer Media Shield Media Hanger Media Compartment ...

Page 17: ... Compact Printer Series User s Manual 4 Push the Release Latch to open the printer module 5 Pull a short length of media till it reaches the Platen Roll of printer Platen Roller PUSH Module Release Latch ...

Page 18: ...de at the right to adjust media guides positions Make sure media stays under the Media Shaft and centrally under both of the Media Guides 7 Close the printer module and then press firmly at the both sides to properly latch until you hear a click Media Guides Media Shaft ...

Page 19: ...act Printer Series User s Manual 8 Press the FEED button to feed labels out of the printer 9 To tear media pull the media edge against the Tear Bar as in the direction below Tear Bar Tear Direction FEED Button ...

Page 20: ... Setting by Software Driver To index labels with multiple columns please select media types to Multi Column Labels in the label editing software Bartender UL Software setting steps Argox Bartender UL Seagull Driver Media Types Multi Column Labels Sample of labels with multiple columns ...

Page 21: ...t manually with no need to connect PC and to select by software Mode A To always detect multi column labels force CP series printers to enter Reflective Sensor Force Mode Thus no matter which media type sensor type is set by Driver Utility printer commands printer will always detect multi column labels by its movable Reflective sensor Steps 1 Push the Release Latch to open the printer module Ready...

Page 22: ...22 Compact Printer Series User s Manual Step 1 PUSH Module Release Latch ...

Page 23: ...23 Compact Printer Series User s Manual Step 2 FEED Button ...

Page 24: ...Latch to open the printer module Ready LED will start flashing 2 Press and hold Feed button for about 5 seconds when Power LED and Ready LED start to flash simultaneously the setting is complete Release Feed button immediately 3 In about 3 seconds Ready LED will be flashing again Close the printer module and then press firmly at the both sides to properly latch it until you hear a click Printer tr...

Page 25: ...efore printing to double check current sensor setting please conduct media calibration and print a self test configuration label Refer to the sample self test pages below Reflective Sensor Force Mode Transmissive Sensor Mode See Through Sensor ...

Page 26: ...reparing Ribbon Find the two Ribbon Core Adaptors in printer package and fix them into new ribbon rolls from the left to the right Note Media and ribbon types should be matched to provide with optimal print results Always use ribbon that is wider than the media to protect the print head from wear For direct thermal printing do not load ribbon in the printer Ribbon Core Adaptor ...

Page 27: ...27 Compact Printer Series User s Manual Placing Ribbon Rolls 1 Open Top Cover of the printer 2 Push the Release Latch to open the printer module Top Cover PUSH Module Release Latch ...

Page 28: ...28 Compact Printer Series User s Manual 3 Lift up the printer module to check the Ribbon Supply Holder Ribbon Supply Holder ...

Page 29: ... ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Supply hub and then into the right Ribbon Supply Holder Note The Ribbon Supply Holder accepts the coated side of ribbon to be wound ink side IN or wound ink side OUT ...

Page 30: ...ll the other ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Pick up hub and then the right Ribbon Pick up Holder Note The Ribbon Pick up Holder accepts the coated side of ribbon to be wound ink side OUT only ...

Page 31: ... Close the printer module and then press firmly at the both sides to properly latch it until you hear a click 7 Rotate Thumb Wheel of Ribbon Pick up Holder to remove slack and ribbon wrinkle and to align the ribbon on the spindles Thumb Wheel ...

Page 32: ...be performed while the printer automatically feeds the label stock for a certain length then the printer motor suspends for one second and then prints out configuration self test labels Release the FEED button as soon as printer starts to print Note If printer is with Argox PPLB printer language printer will enter Dump mode after printing configuration In Dump mode all characters will be printed i...

Page 33: ...ersion date code Print method Media sensor type Real Time Clock RTC setup available only with RTC Card Internal Asian fonts downloaded Printed label length Serial port settings Media type setting Print width setting Label length setting Codepage Backfeed setting Calibration mode type Cutter setting Memory capacity ...

Page 34: ...34 Compact Printer Series User s Manual Print head test pattern Main board DIP switch settings Ethernet information for Ethernet models only ...

Page 35: ...he FEED button is pressed for 8 seconds printer will reset first feed blank labels as media calibration and then print configuration self test labels 3 Once Power indicator becomes lit again release the FEED button 4 Ready indicator will then become lit too At this moment the printer has resumed its factory default settings Printer will delete those print tasks received but not yet printed Note Th...

Page 36: ...ries User s Manual Printer Controls and Indicators The following table explains printer controls and indicators functions to help understanding LED indications and printer status Power Switch Feed Button Power LED Ready LED ...

Page 37: ... jammed with paper or Cutter is not installed POWER indicator will blink When RS 232 communication error is detected POWER indicator will blink Ready LED When printer is started the READY indicator will blink In Ethernet model the READY indicator will blink for several seconds to wait till Ethernet Card is ready When printer receives data from host PC READY indicator will start blinking READY indi...

Page 38: ...t till print head has been cooled down The printing tasks sent previously will be resumed automatically later Feed Button Press to advance the label media to the first printing position Press during printing to make printer pause Press and hold while switching on the power to conduct media calibration and print out a configuration profile To resume printing after Media Out or Ribbon Out errors hav...

Page 39: ...ons listed below to understand possible solutions to resolve the problems printer run into LED Indicators Power and Ready LEDs blink at the same tempo Power LED Ready LED ON ON OFF OFF Possible Problems Solutions Remarks Media sensor cannot index label gaps Check the label path Check the label sensor If a continuous label roll is in use set continuous media printing in driver settings or commands ...

Page 40: ...f no ribbon is required LED Indicators Only the Power LED blinks Power LED Ready LED ON ON OFF ON Possible Problems Solutions Remarks Serial IO error Check serial baud rate at both of your system and the printer For serial interface only Cutter has failed or there is paper jam inside the cutter Check the cutter or recover paper jam Only applicable when cutter mode to cutter mode Other possible har...

Page 41: ...ture Once it completes the printer will automatically resume the printing tasks sent previously Printer head module unlatched Close the printer module and then press firmly at both the left and the right of printer module to properly latch Printer is in PAUSE status Press FEED button to resume printing Printer is receiving data As soon as all the data has been received Ready LED will stay solid gr...

Page 42: ... the other end 2 Check if the printer power is turned on If the data has been sent but there is no output from the printer Check the active printer driver and see if Seagull driver for your Windows system and the label printer has been selected Vertical streaks in the printout usually indicate a dirty or faulty print head Refer to the following examples Clean the print head If the problem persists...

Page 43: ...ualified Adjust the Darkness heat temperature Slow down the print speed Refer to the next chapter and clean the related spare parts Recovery After correcting problems simply press the panel button or restart the printer to continue your print jobs Make sure the LEDs are not blinking and remember to resend your files ...

Page 44: ...t USB and Serial interfaces USB Interface Requirements The Universal Serial Bus USB interface is compatible with your existing PC hardware The USB s plug and play design makes installation easy Multiple printers can share a single USB port hub Note 1 You must insert the power supply s barrel connector into the power jack on the back of the printer before connecting communication cables 2 This prin...

Page 45: ...nter The other end of the parallel interface cable connects to the printer connector at the host computer For pin out information refer to the Reference Technical Information Interface Specification Serial and Parallel Cabling Requirements Data cables must be of fully shielded construction and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent ra...

Page 46: ...Ethernet Module Status Indicators LED Status Description Both Off No Ethernet link detected Blinking The printer waits for printer ready It will take about 20 seconds to be ready Green Speed LED On 100 Mbps link Off 10 Mbps link Amber Link Activity LED On link up Off link down Flash activity Ethernet LED Indicators Note When using Ethernet model printer please wait till the Ready Indicator to stop...

Page 47: ...other versions of operation systems are similar Drivers can be installed via the DVD included in printer package or it can be downloaded from Argox website Technical Support Download Center select product model to access http www argox com content php sno 0000033 Installing a Plug and Play printer driver for USB only Note We strongly recommend that you use the Seagull Driver Wizard instead of the ...

Page 48: ... the printer If the printer supports Plug and Play and you have successfully connected it using a USB cable then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver Click Cancel and do not install the driver using this wizard 3 Prepare the documentation and software DVD from printer package and then install to DVD drive of ...

Page 49: ...oduct selection prompt choose Seagull Driver version and then start installation Instead of the flash prompt above another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located ...

Page 50: ...Manual 5 On the Seagull Driver Wizard prompt select the first radio button to Install a driver for a Plug and Play printer Then click Next 6 Enter Printer name i e Argox CP 2140 PPLB and select do not share this printer and click Next ...

Page 51: ...51 Compact Printer Series User s Manual 7 Check all the data on the showing screen if it is correct click Finish 8 After the related files have been copied to your system click Finish ...

Page 52: ...52 Compact Printer Series User s Manual 9 After driver installation is complete click Close The driver should now be installed ...

Page 53: ...ket on the wall and then connect the other end of the cable to printer s power socket Connect the Parallel cable Serial cable or Ethernet cable to the proper port on the printer and on your computer 2 Prepare the documentation and software DVD from printer package and then install to DVD drive of your computer The DVD will bring out the following prompt Click Go ...

Page 54: ...oduct selection prompt choose Seagull Driver version and then start installation Instead of the flash prompt above another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located ...

Page 55: ...55 Compact Printer Series User s Manual 4 On the prompt Windows Printer Driver select I accept and click Next 5 Assign the directory to keep Seagull driver for example C Seagull and click Next ...

Page 56: ...56 Compact Printer Series User s Manual 6 Click Finish 7 Select Install printer drivers and Click Next ...

Page 57: ...57 Compact Printer Series User s Manual 8 Make sure printer is connected to PC select Other and click Next 9 Select model emulation the following examples are based on model CP 2140 PPLB ...

Page 58: ...8 Compact Printer Series User s Manual 10 Select the port of the printer and click Next 11 Enter Printer name i e Argox CP 2140 PPLB and select do not share this printer and click Next Argox CP 2140 PPLB ...

Page 59: ...59 Compact Printer Series User s Manual 12 Check all the data on the showing screen if it is correct click Finish 13 After the related files have been copied to your system click Finish ...

Page 60: ...60 Compact Printer Series User s Manual 14 After driver installation is complete click Close The driver should now be installed ...

Page 61: ...s more frequently Cleaning Material Surface of print head s heating element is very fragile To prevent from any possible damage please use soft cloth cotton buds with Ethanol or IPA to clean print head surface It s strongly recommended to wear hand gloves during cleaning progress Do not touch print head surface by bare hands or with any hard equipment Water or spit should be kept away in case of c...

Page 62: ... to Left only to clean Heating Line of print head gently without excessive stress Do not wipe back and forth to avoid dust or dirt on cleaning cotton would be attached onto print head again Special Caution Warranty of print heads will be void if print head serial number is removed altered defected or made illegible under every circumstance ...

Page 63: ...B Flash ROM 2MB user available 8MB DRAM 5MB user available 8MB Flash ROM 6MB user available CPU Type 32 bit RISC microprocessor Sensors Media Reflective sensor x 1 movable Media Transmissive sensor x 1 Center fixed Head open switch Ribbon end sensor Operation Interface LED indicator Power Ready x 2 Button Feed x 1 Communication Interface CP 2140 CP 3140L Parallel RS 232 Baud rate 2400 115200 bps U...

Page 64: ... Ribbon Ribbon roll max OD 2 6 67mm Ribbon Length max 300m Core size ID 1 25 4mm Ribbon Width 1 4 Wax Wax Resin Resin Ribbon wound ink side out or ink side in Dimensions L 273mm x W 225mm x H 186mm Weight 2 1kg Power Source Universal Switching Power Supply Input 100 240V 1 8A 50 60Hz Output 24VDC 2 4A Universal Switching Power Supply Input 100 240V 1 5A 50 60Hz Output 24VDC 2 91A Operation Environ...

Page 65: ...th different symbol sets Symbol sets Code pages Courier font symbol set Roman 8 ECMA 94 PC PC A PC B Legal and PC437 Greek Russian Soft fonts Downloadable soft fonts by Font Utility Font size 1x1 to 24x24 times Character rotation 0 90 180 270 degree 4 direction rotation Graphics PCX BMP IMG GDI and HEX format files 1D Barcodes Code 39 UPC A UPC E Code 128 subset A B C EAN 13 EAN 8 HBIC Codabar Ple...

Page 66: ... BRITISH GERMAN FRENCH DANISH ITALIAN SPANISH SWEDISH and SWISS 300dpi printer models support Code page 437 850 852 860 863 865 1254 only Soft fonts Downloadable soft fonts by Font Utility Font size 1x1 to 24x24 times Character rotation 0 90 180 270 degree 4 direction rotation Graphics PCX Binary Raster BMP and GDI 1D Barcodes Code 39 UPC A UPC E Matrix 2 of 5 UPC Interleaved 2 of 5 Code 39 with c...

Page 67: ...with different point size 8 AGFA fonts 7 P V fonts with fixed different point size not scalable 1 0 font with scaling point size Symbol sets Code pages USA1 USA2 UK HOLLAND DENMARK NORWAY SWEDEN FINLAND GERMAN FRANCE1 FRANCE2 ITALY SPAIN MISC JAPAN IBM850 Soft fonts Downloadable soft fonts by Font Utility Font size 1x1 to 10x10 Character rotation 0 90 180 270 degree 4 direction rotation Graphics G...

Page 68: ... presents the interface specifications of IO ports for the printer These include pin assignments protocols and detailed information about how to properly interface your printer with your host or terminal USB Interface Connector Terminal Pin Assignment Pin Signal Description 1 VBUS 5V 2 D Differential data signaling pair 3 D Differential data signaling pair 4 GND Ground 1 2 3 4 1 2 3 4 USB series B...

Page 69: ...t Serial Transmitted Data 4 No function No connection 5 GND Signal Ground 6 No function Shorted to Pin 1 7 Request to Send RTS Output Used as the control signal for H W Flow Control 8 Clear to Send CTS Input Used as the control signal for H W Flow Control 9 5V Output Pin 9 is reserved for KDU keyboard device unit Note Pin 9 are reserved for KDU keyboard device unit therefore do not connect these p...

Page 70: ...3 In Data 2 16 Ground 4 In Data3 17 Ground 5 In Data4 18 6 In Data5 19 30 Ground 7 In Data6 31 NC 8 In Data7 32 Out Fault 9 In Data8 33 36 NC 10 Out ACK 11t Out BUSY 12 Out PE Auto Polling Both the serial port and parallel port of this printer can be activated at the same time i e the printer can simultaneously communicate with two PCs via different ports However as no port contention is made for ...

Page 71: ...inter Series User s Manual Ethernet Interface The following port complies with Ethernet communication Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Reserved 5 Reserved 6 Receive 7 Reserved 8 Reserved 1 2 3 4 5 6 7 8 ...

Page 72: ...R 6 6 DTR TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX CTS 5 7 RTS CTS 8 7 RTS RTS 4 8 CTR RTS 7 8 CTS GND 7 5 GND GND 5 5 GND Alternatively you can just connect the 3 wires in the following way Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX GND 7 5 GND GND 5 5 GND pin 4 pin 4 pin 5 pin 6 pin 6 pin 7 pin 20 pin 8 ...

Page 73: ...se Xon Xoff as flow control it will be problem free Baud rate 2400 4800 9600 default 19200 38400 57600 115200 bauds programmable by command Data format always 8 data bits 1 start bit and 1 stop bit Parity always non parity Handshaking XON XOFF as well as CTS RTS hardware flow control If you run an application with the bundled printer driver under Windows and use the serial port you should check th...

Page 74: ...e printer 2 Open Top Cover Remove Front Cover Warning Blades inside cutters are quite sharp To ensure your safety never attempt to insert fingers or objects into rotary cutter or guillotine cutter During all cutter operations including installation adjustment or recovery from paper jam please power off printer first and unplug printer s power cord Front Cover Top cover Middle Cover ...

Page 75: ...out to unlatch the front side of Middle Cover item 3 and then remove it upward from Bottom 5 Loose the four screws item 4 at both sides of Printer Module to take Printer Module off from Bottom 6 Find Cutter Baby Board in cutter package item 5 and then install onto JP16 socket on printer main board ...

Page 76: ...76 Compact Printer Series User s Manual Pull 3 2 4 5 1 ...

Page 77: ...ble should go though the hooks under Printer Chassis to manage cables better Make sure Cutter Cable go upon the font side of Middle Cover 8 Assemble back Printer Chassis and Middle Cover 9 Pull the font side of Middle Cover Then assemble back with Bottom downward 10 Fix the two screws to Bottom 11 Install Cutter Module by fixing Cutter Bracket item 6 on Printer Cutter Cable Guiding Hole Mylar Film...

Page 78: ...t Printer Series User s Manual Chassis with screws 12 Close Printer Module and Top Cover Now cutter installation has been completed through the steps above To load media please refer to the section Loading Media ...

Page 79: ...79 Compact Printer Series User s Manual 6 Printer Module Middle Cover ...

Page 80: ... whether the cutter in use is Rotary Cutter or Guillotine Cutter Then select proper settings via Seagull Driver for printer The following installation steps are based on CP 2140 as an example 1 Check CP 2140 driver Go to the prompt of Printer Properties click on the tag Tools 2 Click the Configure setting of driver select Cutter Setup ...

Page 81: ... s Manual 3 Cutter Setup prompts will be indicated as below Check on the radio button Rotary if there s Rotary Cutter installed Then click OK Check on the radio button Guillotine if there s Guillotine Cutter installed Then click OK ...

Page 82: ...Go to Printing Preference prompt of CP 2140 driver and then click on the Stock tag Check Post Print Action settings and select Cut If there s Guillotine Cutter installed and partial cut function is needed select Partial Cut in Post Print Action ...

Page 83: ...ry cutter refer to Rotary Cutter Installation section to remove the rotary cutter Check the Cam as marked in Figure 1 find a slotted screwdriver to turn counter clockwise as Figure 2 During turning the Cam of cutter release the blade from paper and them remove the paper from the cutter Figure 1 Figure 2 ...

Page 84: ... under guillotine cutter It is to control cut actions of guillotine cutter Find a Phillips screwdriver to lay down the blade by turning the screw as directions marked in the figures Then paper can be removed from the cutter Figure 1 Figure 2 Guillotine Cutter with full cut function Turn counter clockwise Guillotine Cutter with partial cut function Turn clockwise ...

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