Argox AME-3230 User Manual Download Page 1

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AME Series User

’s Manual

AME-3230

AME-3230B
AME-3230W

OBILE

RINTERS

SER

’

ANUAL

Oct. 01, 2018

Revision 9.0

Website:

http://www.argox.com

Address: 7F, No. 126, Lane 235, Pao-Chiao Rd., Hsin Tien,
Taipei, Taiwan, R.O.C.

Argox Information Co., Ltd

Ribbon & Media Installation
video

Summary of Contents for AME-3230

Page 1: ...3230 AME 3230B AME 3230W MOBILE PRINTERS USER S MANUAL Oct 01 2018 Revision 9 0 Website http www argox com Address 7F No 126 Lane 235 Pao Chiao Rd Hsin Tien Taipei Taiwan R O C Argox Information Co Ltd Ribbon Media Installation video ...

Page 2: ... Loading Media 14 Wearing Belt Strap 17 Controls Connections 23 Self Test before Connecting 23 Printer Controls and Indicators 24 Smart Battery Power Management 25 Connecting the Printer 27 Drivers Software 28 Troubleshooting 28 Printer Status Indications 28 Performing Calibration 30 Printing a Configuration Report 30 Printer Maintenance 33 Print Head Maintenance Guide 33 Cleaning the Media Sensor...

Page 3: ...3 AME Series User s Manual Interface Specifications 39 Serial Interface 39 USB Interface 40 Bluetooth Interface 40 Wi Fi 802 11 b g Interface 41 ...

Page 4: ...d by turning the equipment off and on the user is encouraged to try to correct the interference by the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into a different outlet on a different circuit Consult the dealer or an experienced Radio TV technician for help This unit was tested with shielded ca...

Page 5: ...set forth for an uncontrolled environment The equipment must not be co located or operated in conjunction with any other antenna or transmitter CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ...

Page 6: ...ations Input 100 240VAC 50 60Hz 1 0 A Features Output 9VDC 1 56A The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 2010 class A EN 55024 2010 The user is cautioned that any changes or modifications which are not recommended by Argox Information Co Ltd could result in the loss of the user s authority t...

Page 7: ...ith the required information Unpacking Printer After receiving your printer please check for any shipping damage Inspect the outside of both the box and the printer for possible damage 1 Open the top cover of the printer to check that the media compartments are in order 2 Check whether you have received the following accessories together with the printer If there are any items missing please conta...

Page 8: ...8 AME Series User s Manual Package Contents Printer Power Supply Battery Belt Strap Screw Sample Media Media Shield Print head Cleaning Pen Quick Installation Guide DVD ...

Page 9: ... s Manual Printer Overview Power Button Feed Button Communication LED Power LED Battery LED Media LED USB RS 232 Port Power Input Jack Latch Release Button Platen Roller Media Sensor Media Cover Print Head Media Shield ...

Page 10: ...y is connected You must fully charge the battery before using the printer for the first time Installing the Battery 1 To release the Battery Cover rotate the Battery Cover Latch 90 to the right as shown below Note We recommend using a coin to rotate the latch 2 Remove the Battery Cover and install the Battery Pack into the Battery Cover Battery Cover Latch 90 ...

Page 11: ...11 AME Series User s Manual printer 2 Replace the Battery Cover and rotate the Battery Cover Latch 90 to lock in place 90 ...

Page 12: ...After installing the Battery Pack connect the Power Supply into the printer s Power Input Jack 2 Then plug the Power Supply into the AC wall receptacle The printer s Battery LED will remain yellow during charging Power Supply Power Jack Power Input Jack ...

Page 13: ...eep the Battery Pack and printer away from fire liquids and conductive material for your own safety and to avoid possible damage 3 Be sure only to use the Power Supply and Battery Pack provided or approved by Argox 4 Any damage caused by abnormal use will void the warranty 5 When the battery not used in long term maintained of power at 50 and stored at 20 25 C Note Operating the printer when charg...

Page 14: ...ia 1 Press the Latch Release Button on printer to automatically open the Media Cover 2 Place the media supply roll into the Media Compartment Make sure media supply unwinds near Print Head as in the direction shown below Latch Release Button ...

Page 15: ...ss than 3 inches Load media supply first and then align media supply roll to the right end for correct detection of Media Sensor 4 Install the Media Shield into Media Compartment and lean closely against the media supply roll Media Sensor Media Compartment Print Head ...

Page 16: ...16 AME Series User s Manual 5 Pull a short length of media out of the printer Close the Media Cover and press until you hear a click to properly latch Media Cover Media Shield ...

Page 17: ...Bar as in the direction below Wearing Belt Strap The convenient Belt Strap design a standard feature of Argox AME series is easy to use and quick to install 1 Prepare the Belt Strap and the Screw Locate the Knob on the underside of the printer right above the Battery Cover Tear Direction Tear Bar ...

Page 18: ...18 AME Series User s Manual Screw Belt Strap Knob ...

Page 19: ...19 AME Series User s Manual 2 Attach the Belt Strap onto the Knob Note that the exterior surface of the Belt Strap should face toward you Knob Belt Strap ...

Page 20: ...20 AME Series User s Manual 3 Insert the Screw onto the Knob through the Belt Strap and tighten clockwise until it is fully secured ...

Page 21: ...21 AME Series User s Manual 4 With the Belt Strap attached to the printer place the top of the Belt Strap over your belt ...

Page 22: ...22 AME Series User s Manual 5 Pull down the top of the Belt Strap to fix onto the lock ...

Page 23: ...Press the Power Switch to turn off the printer Make sure the Battery is installed and media is loaded Press and hold the Feed Button and then press the Power Switch to turn on the printer Power LED will then become lit release the Power Button After the printer stars to print release the Feed Button Wait until printer finishes printing press the Power Switch or Feed Button to resume normal printin...

Page 24: ...printer s controls and indicators are shown in the diagram below Feed Button 1 Pressing this button during printing will make printer pause 2 To feed a blank label Power Button Turn the printer ON OFF Battery LED Media LED Communication LED Power Button Feed Button ...

Page 25: ...Red Media LED Orange Communication LED Blue Beep Power On ON Power Off Media Out ON Blinking Beep Bluetooth or 802 11b g Connection ON ON Beep x1 RS232 Connection ON Beep x3 Charger Connected ON Yellow Battery Low ON Blinking slowly Red Battery Out printer will power off ON Blinking fast Red Beep Smart Battery Power Management The AME series mobile printers are equipped with a Li ion battery ...

Page 26: ...attery is fully charged LED will be off 10 Battery LED blinks slowly Reminder battery power will be 5 in about 30 60 minutes 5 Battery LED blinks warning beeps Reminder battery power will be 0 in about 30 60 minutes 0 Printer suspends printing some minor power remains Note 1 If the standby duration exceeds 3 minutes printer will turn off automatically in order to decrease power consumption 2 The s...

Page 27: ...tect automatically and link to host without emitting beeps RS 232 When printer is off and RS 232 cable is connected printer will emit 3 beeps and automatically switch to RS 232 mode Next time printer is turned on with RS 232 cable connected printer will emit 1 beep Bluetooth mode and then 3 beeps to indicate RS 232 mode When RS 232 cable is disconnected printer will emit 1 beep and switch back to ...

Page 28: ... can be downloaded from Argox website Troubleshooting Normally when the printer is not working properly the Power LED blinks continuously while printing and communication between the host and printer stops Printer Status Indications Printer status and error indications are displayed via LED indicators Generally when a malfunction or an abnormal condition is detected the ERROR LED will blink The ta...

Page 29: ...e media gaps black marks Status Blinking LED SERIAL I O ERROR POWER LED blinking Possible Symptoms Solutions The format or baud rate of the RS232 communication is inconsistent between the printer and host Status Blinking LED MEMORY FULL POWER LED blinking Possible Symptoms Solutions The printer memory buffer is fully loaded with downloadable soft fonts graphics or forms Check the format and size o...

Page 30: ...ectly 1 Properly install labels 2 Power off the printer 3 Press and hold the FEED button then turn on power do not release the button until printer starts to feed labels 4 Then press FEED button once or twice to check that labels are correctly indexed Printing a Configuration Report The Configuration report also known as the Self Test report can work as a printer diagnosis tool Steps to print a Co...

Page 31: ...ch to turn on the printer 4 After printer starts to print release the Feed Button 5 Wait until printer finishes printing then press the Power Switch or Feed Button to resume normal printing mode Sample printout of Configuration Self Test Firmware Version Firmware version Flash memory capacity RS 232 parameters Standby duration in minutes Bluetooth PIN code Media type setting Printed label length ...

Page 32: ...32 AME Series User s Manual Internal fonts Print Head test ...

Page 33: ... quality is found to have degraded please clean print heads more frequently 2 Cleaning Material The surface of print head s heating element is very fragile To prevent from any possible damage please use the Printhead Cleaning Pen supplied in the printer package or a soft cloth cotton buds with Ethanol or industrial alcohol to clean print head s surface It is strongly recommended to wear gloves dur...

Page 34: ...e print head without putting excessive stress on the unit Do not wipe back and forth to avoid dust or dirt on the cleaning cloth cotton buds attaching to print head again Cleaning the Media Sensor Debris or dirt on the Media Sensor can cause a misread or unstable detection to index label gaps black marks Clean the Media Sensor properly with a cotton bud dampened with alcohol ...

Page 35: ...ting Length 40 1016mm Printing Width 2 8 72mm Memory 8MB DRAM 6MB User available 4MB Flash ROM 3MB User available CPU Type 32 bit RISC microprocessor Media Sensor Media gap black line sensor Paper end sensor Open cover sensor Operation Interface LED indicator x 4 Power status Battery Media Communication Button x 2 Power Feed Communication Interface RS 232 USB RS 232 USB Bluetooth 2 0 RS 232 USB Wi...

Page 36: ...nt any Windows True Type font easily with help of the Font Utility provided 1D Barcodes Code39 UPC A UPC E Postnet Code128 subset A B C Interleave 2 of 5 Interleaved 2 of 5 with check sum Interleaved 2 of 5 with human readable check digit Code 93 Code 39 with check sum digit MSI EAN 8 Codabar Code 11 EAN 13 Plessey GS1 Data bar RSS Industrial 2 of 5 Standard 2 of 5 Logmars 2D Barcodes Maxi Code PD...

Page 37: ...m Max roll capacity OD 2 2 57mm Receipt 1 25 4mm 3 78 5mm Max roll capacity OD 2 2 57mm Thickness Receipt 0 0508 0 1016mm Label Max 0 15mm Drop protection 1 5m Dimensions W 106mm x H 70mm x L 153mm Weight 670g Printer Battery 3 width OD 2 2 Paper roll Power Source 100 240VAC 50 60 Hz Input 9 VDC 1 56 A output Battery Rechargeable 7 4V Lithium ion 2200mAh Operating 8 hours Cover rate 30 standby 14 ...

Page 38: ...rd Items Belt Strap Battery AC adapter Printhead Cleaning Pen Sample Receipt Paper Roll Quick Installation Guide Optional Items Shoulder Strap Environmental Case Spare Battery One Battery Charger 4 Bay Battery Charger Vehicle Power Adapter USB RS 232 Cables ...

Page 39: ... Control mechanism is either RTS CTS or X on X off control characters are DC2 and DC4 Programmable parameters are listed below Speed 1200 2400 4800 9600 19200 38400 57600 115200 bauds Parity Odd Even or None Data Bits 7 or 8 bits Stop Bit s 1 or 2 bits Factory Default Parameters 9600 bauds no parity 8 data bits 1 stop bit ...

Page 40: ... Control 9 Clear to Send CTS Input Used as the control signal for H W Flow Control 10 GND Signal ground USB Interface This port complies with USB 2 0 Full Speed communication The USB interface is a mini type USB 10 pin convertor Pin Signal Description 2 VBUS 5V 4 D Differential data signaling pair 6 D Differential data signaling pair 10 GND Ground Bluetooth Interface Bluetooth version 2 0 Communic...

Page 41: ... Manual Wi Fi 802 11 b g Interface Wireless Security Authentication and Encryption Options WEP 128 WPA PSK TKIP WPA2 PSK AES Wireless access modes Infrastructure and ad hoc Network support DHCP UDP DNS ARP ICMP TCP sockets ...

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