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Refrigerator / User Guide
Using the product
6.6 CANCELLING A REQUEST
ON SUPPORT SERVICE
If you want to cancel your support service request,
your request shall be delivered to the customer
representative successfully and the symbol shall be
illuminated continuously. To cancel;
1.
Press the support service key for 3 seconds.
2.
Support Service symbol shall start to flash.
3.
Symbol shall turn off when your request is
cancelled successfully.
6.7 TROUBLESHOOTING
•
The light of the support service symbol
does not illuminate continuously, it is turned off
immediately when you press the support service
key.
•
Ensure that your product is connected to the
internet.
•
Ensure that you have a HomeWhiz account
and that you have entered your mobile phone
number via HomeWhiz application.
•
This feature does not work if the internet
connection is not available. Check your home
internet connection.
•
Check if the phone number you have entered
to the HomeWhiz application is correct.
Info:
When you press the support service key,
the wireless connection broadcast of your product
shall be turned on automatically if it is off. Wireless
connection broadcast shall continue unless you
turn it off when the Support Service operation is
complete.