ARB ELEMENTS, Operating And Service Manual, Page: 25 / 28

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10 WARRANTY
The benefits to the customer given by this warranty are in addition to other rights and remedies of the customer under a
law in relation to the goods or services to which the warranty relates.
1) In this warranty:
▪
ARB means ARB Corporation Limited (ABN 31 006 708 756) of 42-44 Garden St, Kilsyth Victoria 3137
▪
ARB Outlet means an outlet which has been authorised by ARB to sell and fit ARB Products
▪
ARB Product means products which ARB manufacturers or for which ARB is the exclusive supplier
▪
Product Information means the information about the relevant ARB Product which may be contained in any of:
documentation provided with the ARB Products, owner’s manual, operating manual, service manual of the
manufacturer’s manual or labels attached to the ARB Product
▪
Warranty Period means, in respect of an ARB Product, means the period that this warranty against defects applies and
which is set out in the tables in paragraph 8.
2) To be entitled to claim the warranty, the customer must:
a)
have the ARB Product fitted in accordance with the Product Information
b) carry out normal care and maintenance of the ARB Product, including any required by the Product Information
c) provide proof of purchase of the ARB Product
d) make the claim in the Warranty Period
2) The warranty will not apply in circumstances where the defect is caused by:
a)
unusual, improper or negligent use or misuse of the ARB Product
b) incorrect fitting of the ARB Product other than at an ARB Outlet
c) loading the ARB Product with weights in excess of Product Information
d) use of non-genuine ARB components in or with the ARB Product
e) use on vehicles with modifications not approved in the Product Information or at an ARB Outlet at the time of fitting
f) caused by racing or competition use
g) use of the ARB Product outside of the requirements of the Product Information
3) The procedure for the customer to claim the warranty is:
a)
Return the ARB Product to the nearest ARB Outlet of contact ARB to arrange a time to bring a vehicle fitted with the
ARB Product to an ARB Outlet for inspection. Contact details are in paragraph 7 below if further information is
required regarding local outlet details
b) bring proof of purchase of the ARB Product to the ARB Outlet
c) ARB will review the ARB Product and advise whether the conditions of the warranty have been met
4) Where ARB accepts a customer’s warranty claim, ARB will rectify any defective workmanship or materials at its own
expense.
5) Expenses incurred by the customer in claiming the warranty are to be borne by the customer.
6) This warranty is given by: ARB Corporation Limited
42-44 Garden Street Kilsyth VIC 3137, Australia
Phone: 03 9761 6622
Fax: 03 9721 9090
www.arb.com.au
7) The period within which a defect in the ARB Products must appear if the customer is to be entitled to claim the warranty
is 3 years starting on the date of purchase unless:
a)
The ARB Product is used in Commercial use. Commercial use means use in industry or commerce including (without
limitation) use in the mining industry or as a hire vehicle. In this case, the Warranty Period is the less of 1 year or
20,000 km, or one third of the period or distance specified in the table, starting on the date of purchase.
8) The warranty against defects contained in this document replaces any other warranty against defects or voluntary
warranty given in relation the Products.
ARB warrants the ARB Products against defects in workmanship and materials for the Warranty Period. If defective
workmanship or materials become apparent in the Warranty Period, ARB will replace or repair the defective Product.
Our goods come with guarantees that cannot be excluded under the Australian Customer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonable foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.