background image

Aqara FAQ Camera Hub G3

Page 1

What kind of Wi-Fi can the Aqara Camera Hub G3

connect to?

The Aqara Camera Hub G3 supports 2.4/5GHz dual-

band Wi-Fi network, and the Wi-Fi networks with

WEP, WPA/WPA2, WPA3, WPA-PSK/WPA2-PSK

security and encryption.
---------------------------------------------------------------

Why is it difficult or unable to connect to the

network by scanning the QR code?

The minimum screen size of the code scanning

terminal(such as mobile phone or tablet) supported

by the camera is 4.7 inches, with the name and

password of WLAN of up to 32 ASCII characters

(numbers, letters, special symbols), and the best

code scanning distance between the QR code and

the camera is 8-20cm.

Summary of Contents for Camera Hub G3

Page 1: ...PA2 PSK security and encryption Why is it difficult or unable to connect to the network by scanning the QR code The minimum screen size of the code scanning terminal such as mobile phone or tablet supported by the camera is 4 7 inches with the name and password of WLAN of up to 32 ASCII characters numbers letters special symbols and the best code scanning distance between the QR code and the camer...

Page 2: ... or marked faces 2 Using facial recognition for the first time the Aqara Home app will guide users to add and synchronize face information to the camera Face information is stored in the cloud server in the unit of family Users can synchronize face information to multiple G3 cameras to realize batch operation and can also add and import faces in the app s setting option Users can delete face infor...

Page 3: ...available If you disable gesture recognition other AI functions are available How to use the infrared remote control function Before using the infrared remote control function appliances to be controlled should be added then the Aqara Home app is used as the remote controller to control the appliances If the appliance is not in the list of supported devices you can add the appliance through the Cu...

Page 4: ...ettings Pan Tilt Settings What are the maximum horizontal and vertical rotation angles of pan tilt The maximum horizontal rotation angle is 340 degrees and the maximum vertical rotation angle is 45 degrees 30 degrees up and 15 degrees down Why can t the pan tilt be controlled of after it is connected to HomeKit The functions related to camera pan tilt control are unavailable temporarily in the App...

Page 5: ...tate the vertical pan tilt upward or click sleep through the Aqara Home app to expose the MicroSD card slot Please insert the MicroSD card after power turned off 2 The camera supports 128GB MicroSD card and supports the exFat and FAT32 formats 3 After the device connects to the network successfully the videos to be saved on the MicroSD card can still be recorded in case of any network disconnectio...

Page 6: ... of the Aqara Camera Hub G3 1 The associated events label mean that the local video recorded by the camera can be marked by different events For example if the door and window sensor is enabled or the camera detects any motion the camera will mark the time and location of this event in the video footage saved in the MicroSD card for further retrieval 2 Configuration path Settings More Settings Ale...

Page 7: ...n the camera hub G3 itself Does the Aqara Camera Hub G3 support recording and viewing in the Apple Homekit app HomeKit Secure Video supports recording up to 10 days stored in iCloud safely You can view it in the Apple Home app on your iPhone iPad or Mac In addition you need to have a 200GB iCloud storage plan to support one camera and a 2TB storage plan to support up to five cameras Recording vide...

Page 8: ... automatically and push a message to app to remind the user How many users can watch the videos on one camera at the same time There is no limit on the number of connected users however it is recommended that no more than 4 users watch videos simultaneously The more apps that are connected the more processor resources are consumed too many users connected will cause real time screen lag and delay ...

Reviews: