AOC AG271UG User Manual Download Page 1

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LCD Monitor User Manual

AG271UG

LED backlight

www.aoc.com

Summary of Contents for AG271UG

Page 2: ...minance 23 Color Setup 24 OSD Setup 25 Extra 26 LED Indicator 27 Driver 28 Monitor Driver 28 Windows 10 28 Windows 8 32 Windows 7 36 Troubleshoot 39 Specification 40 General Specification 40 Preset Display Modes 41 Pin Assignments 42 Plug and Play 43 Regulation 44 FCC Notice 44 WEEE Declaration 45 E Waste Declaration for India 46 Reduction in the use of hazardous substances India 46 Service 47 War...

Page 3: ...3 Warranty Statement for North South America excluding Brazil 52 EASE PROGRAME 54 ...

Page 4: ...e used as follows NOTE A NOTE indicates important information that helps you make better use of your computer system CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates the potential for bodily harm and tells you how to avoid the problem Some warnings may appear in alternate formats and may be unaccompan...

Page 5: ...ppliance safely Do not defeat the safety purpose of the grounded plug Unplug the unit during a lightning storm or when it will not be used for long periods of time This will protect the monitor from damage due to power surges Do not overload power strips and extension cords Overloading can result in fire or electric shock To ensure satisfactory operation use the monitor only with UL listed compute...

Page 6: ...ng a fire or electric shock Never spill liquids on the monitor Do not place the front of the product on the floor If you mount the monitor on a wall or shelf use a mounting kit approved by the manufacturer and follow the kit instructions Leave some space around the monitor as shown below Otherwise air circulation may be inadequate hence overheating may cause a fire or damage to the monitor See bel...

Page 7: ...ut the stain instead of strong detergent which will cauterize the product cabinet When cleaning make sure no detergent is leaked into the product The cleaning cloth should not be too rough as it will scratch the screen surface Please disconnect the power cord before cleaning the product ...

Page 8: ...r plug IMMEDIATELY and contact a Service Center Make sure that the ventilating openings are not blocked by a table or curtain Do not engage the LCD monitor in severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation ...

Page 9: ...d Microphone cables will be provided for all countries and regions Please check with the local dealer or AOC branch office for confirmation CD manual Warranty card Stand Base VESA bracket Adapter Power Cable DP cable HDMI cable USB cable Microphone cable Monitor ...

Page 10: ...10 Setup Stand Base Please setup or remove the base following the steps as below Setup Remove ...

Page 11: ...e to your own preference Hold the stand so you will not topple the monitor when you change the monitor s angle You are able to adjust the monitor as below Tilt angle 3 5 21 5 Pivot angle 0 90 Swivel angle 20 20 Height adjustment 130mm NOTE Do not touch the LCD screen when you change the angle It may cause damage or break the LCD screen ...

Page 12: ...nnect one end of the DP cable to the back of the monitor and connect the other end to the computer s DP port 3 Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer s HDMI port 4 Connect one end of the AUDIO cable to the Microphone out and connect the other end to the computer s Microphone port 5 Turn on your monitor and computer 6 Video content sup...

Page 13: ...irement 1 G system function Compatible Graphics Card GeForece GTX 650 Ti Boost or higher for a list of compatible graphics cards please visit www nividia com G sync Driver GeForece 331 58 or higer OS Windows 7 8 8 1 ...

Page 14: ...mble the wall mounting arm 3 Place the wall mounting arm onto the back of the monitor Line up the holes of the arm with the holes in the back of the monitor 4 Insert the 4 screws into the holes and tighten 5 Reconnect the cables Refer to the user s manual that came with the optional wall mounting arm for instructions on attaching it to the wall Noted VESA mounting screw holes are not available for...

Page 15: ...15 Adjusting Setting Optimal Resolution Windows 10 For Windows 10 Right click START Click CONTROL PANEL Click DISPLAY Click on the Change display settings button ...

Page 16: ...16 Set the resolution SLIDE BAR to Optimal preset resolution ...

Page 17: ...17 Windows 8 For Windows 8 Right click and click All apps at the bottom right of the screen Set the View by to Category Click Appearance and Personalization Click DISPLAY ...

Page 18: ...18 Set the resolution SLIDE BAR to Optimal preset resolution ...

Page 19: ...19 Windows 7 For Windows 7 Click START Click CONTROL PANEL Click Appearance Click DISPLAY Click on the Change display settings button ...

Page 20: ...20 Set the resolution SLIDE BAR to Optimal preset resolution ...

Page 21: ...a Volume When there is no OSD Press Volume button to active volume adjustment bar Press or to adjust volume Only for the models with speakers Menu Enter Press to display the OSD or confirm the selection Power Press the Power button the monitor will go into standby mode After 12minutes the monitor will turn off automatically ...

Page 22: ... functions Once the desired function is highlighted press the MENU button to activate it press or to navigate through the sub menu functions Once the desired function is highlighted press MENU button to activate it 3 Press or to change the settings of the selected function Press AUTO to exit If you want to adjust any other function repeat steps 2 3 ...

Page 23: ...100 Game color Adjust Game color 0 200 Shadow Control Adjust Digital Brightness Off set 0 3 Gamma Gamma Adjustment Gamma 1 2 2 Gamma 2 2 0 Gamma 3 2 4 Overdrive adjust the response time Strong Medium Weak Light Off Game mode For playing FPS First Person Shooters games improves dark the me black level details FPS For playing RTS Real Time Strategy Improves the image quality RTS For playing Racing g...

Page 24: ...ol Recall Cool Color Temperature from EEPROM N A sRGB Recall sRGB Color Temperature from EEPROM N A User Recall User Color Temperature from EEPROM N A Red N A Red gain from Digital register Each step will increase decrease value by 1 0 100 Green N A Green gain from Digital register Each step will increase decrease value by 1 0 100 Blue N A Blue gain from Digital register Each step will increase de...

Page 25: ...ease decrease value by 25 0 100 V Position Adjust the vertical position of the OSD Each step will increase decrease value by 5 0 100 Transparence Adjust the OSD transparent each step will increase decrease value by 25 0 100 Break Reminder Break Reminder if the user continuely work for mare than 1 hurs ON OFF Note 1 If turn on a time break reminder message is generated for each hour 1 2 3 24 hours ...

Page 26: ...h old status of Auto configuration and set the color temperature to Warm YES Do not execute reset return to main menu NO Deep Sleep When no signal monitor will go to sleep after 15 minutes ON When no signal monitor will not go to sleep mode OFF USB Charge When no signal USB can support USB charge On When no signal USB cannot support USB charge Off Note 1 The OSD language is not be reseted ...

Page 27: ...27 LED Indicator Status LED Color Full Power Mode White Active off Mode Orange ...

Page 28: ...28 Driver Monitor Driver Windows 10 Start Windows 10 Right click START Click Control Panel Click on the Display icon ...

Page 29: ...29 Click on the Change display settings button Click the AdvancedSettings button ...

Page 30: ...tor tab and then click the Properties button Click the Driver tab Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button ...

Page 31: ...the drive letter designator for the CD ROM drive Select the xxx inf file and click the Open button Click the OK button Select your monitor model and click the Next button The files will be copied from the CD to your hard disk drive Close all open windows and remove the CD Restart the system The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles ...

Page 32: ...32 Windows 8 Start Windows 8 Right click and click All apps at the bottom right of the screen Click on the Control Panel icon Set the View by to Large icons or Small icons ...

Page 33: ...33 Click on the Display icon Click on the Change display settings button Click the Advanced Settings button Click the Monitor tab and then click the Properties button ...

Page 34: ...34 Click the Driver tab Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button ...

Page 35: ...the drive letter designator for the CD ROM drive Select the xxx inf file and click the Open button Click the OK button Select your monitor model and click the Next button The files will be copied from the CD to your hard disk drive Close all open windows and remove the CD Restart the system The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles ...

Page 36: ...36 Windows 7 Start Windows 7 Click on the Start button and then click on Control Panel Click on the Display icon Click on the Change display settings button Click the AdvancedSettings button ...

Page 37: ...tor tab and then click the Properties button Click the Driver tab Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for driver software button ...

Page 38: ...the drive letter designator for the CD ROM drive Select the xxx inf file and click the Open button Click the OK button Select your monitor model and click the Next button The files will be copied from the CD to your hard disk drive Close all open windows and remove the CD Restart the system The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles ...

Page 39: ... installed Picture Is Fuzzy Has Ghosting Shadowing Problem Adjust the Contrast and Brightness Controls Make sure you are not using an extension cable or switch box We recommend plugging the monitor directly to the video card output connector on the back Picture Bounces Flickers Or Wave Pattern Appears In The Picture Move electrical devices that may cause electrical interference as far away from th...

Page 40: ...imal preset resolution HDMI 1920x1080 60Hz DP 3840 x2160 60Hz Plug Play VESA DDC2B Input Connector DP HDMI Microphone in Output Connector Microphone out Power Source 20Vdc 6A Power Consumption Typical Brightness 90 Contrast 50 50 W brightness 100 contrast 100 90 W Power saving 0 5W Off timer 0 24 hrs Speakers 2Wx2 Physical Characteristics Connector Type DP HDMI Signal Cable Type Detachable Dimensi...

Page 41: ... FREQUENCY Hz SOURCE VGA 640x480 60Hz 31 469 59 94 HDMI DP SVGA 800x600 60Hz 37 879 60 317 HDMI DP XGA 1024x768 60Hz 48 363 60 004 HDMI DP FHD 1920x1080p 60Hz 67 5 60 HDMI DP UHD 3840x2160p 24Hz 54 24 HDMI DP UHD 3840x2160p 30Hz 67 5 30 HDMI DP UHD 3840x2160p 60Hz 133 312 60 DP ...

Page 42: ...7 AUX_CH n 8 GND 18 Hot Plug Detect 9 ML_Lane 1 p 19 Return DP_PWR 10 ML_Lane 0 n 20 DP_PWR Pin No Signal Name Pin No Signal Name Pin No Signal Name 1 TMDS Data 2 9 TMDS Data 0 17 DDC CEC Ground 2 TMDS Data 2 Shield 10 TMDS Clock 18 5V Power 3 TMDS Data 2 11 TMDS Clock Shield 19 Hot Plug Detect 4 TMDS Data 1 12 TMDS Clock 5 TMDS Data 1Shield 13 CEC 6 TMDS Data 1 14 Reserved N C on device 7 TMDS Da...

Page 43: ...nitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD It allows the monitor to inform the host system of its identity and depending on the level of DDC used communicate additional information about its display capabilities ...

Page 44: ...be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio T...

Page 45: ...will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product RoHS Declaration This product complies with all implemented RoHS ...

Page 46: ...ct details Helpline number 080 6788 6788 080 3323 1313 Monday to Saturday 10 a m to 6 p m Centralized E waste collection center Address TPV Technology India Private Limited 59 Maheswari Nagar 1st Main Road Mahadevapura Post Whitefield Road Bangalore Karnataka PIN 560048 Tel 080 3023 1000 E mail serviceindia aoc com Reduction in the use of hazardous substances India This product complies with the E...

Page 47: ...ber on the address label Put the RMA number on the shipping carton AOC International Europe B V will pay the return shipping charges within one of the countries specified within this warranty statement AOC International Europe B V is not responsible for any costs associated with the transportation of product across international borders This includes the international border within the European Un...

Page 48: ...NAL EUROPE B V OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE AOC INTERNATIONAL EUROPE B V LIABILITY WHETHER BASED ON CONTRACT TORT WARRANTY STRICT LIABILITY OR OTHER THEORY SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM IN NO EVENT SHALL AOC INTERNATIONAL EUROPE B V BE LIABLE FOR ANY LOSS OF PROFITS LOSS OF USE...

Page 49: ...ranty as per the product ID serial number and for such exceptional cases Original Invoice Proof Of Purchase Receipt is mandatory If the product appears to be defective please contact your AOC authorized dealer or refer to the service and support section on AOC s website for the warranty instructions in your country Egypt http aocmonitorap com egypt_eng CIS Central Asia http aocmonitorap com ciscen...

Page 50: ...CT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE 1 to THREE 3 YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE NO WARRANTIES EITHER EXPRESSED OR IMPLIED APPLY AFTER THIS PERIOD AOC INTERNATIONAL EUROPE B V OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE AOC INTERNATI...

Page 51: ...es acceptable defect levels for each type In order to qualify for repair or replacement under warranty the number of pixel defects on a TFT monitor panel must exceed these acceptable levels Pixels and Sub Pixel Definition A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue When all sub pixels of pixel are lit the three colored sub pixel together a...

Page 52: ...amage during shipment Pay all shipping charges EPI is not responsible for damage to inbound product that was not properly packaged EPI will pay the return shipment charges within one of the countries specified within this warranty statement EPI is not responsible for any costs associated with the transportation of product across international borders This includes the international borders of the ...

Page 53: ... DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE In the United States of America this limited warranty is only valid for Products purchased in the Continental United States Alaska and Hawaii Outside the United States of America this limited warranty is only valid for Pro...

Page 54: ...sue a UPS Call Tag to pick up the defective unit Step 6 Please review the following chart to see your EASE program qualifications WARRANTY PERIOD COVERAGE AT NO CHARGE CUSTOMER CHARGES Within the first three months of purchase Covered by EASE New AOC monitor Call tag dispatched and return freightcharges via UPS None Between 4 months 1 Year All Parts Labor Including CRT Tube LCD Panel UPS Return Fr...

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