QUICK REFERENCE GUIDE
ANZ Merchant Services Support
1800 039 025
Credit Card Authorisation Centre
1800 999 205
Debit Card Authorisation Centre
1800 039 025
Stationery www.anz.com/merchantconnect
or 1800 039 025
PURCHASES
• Key in purchase amount on idle screen and
press
<ENTER>
• Key in cash out amount (if required) or
<ENTER>
to continue
• Confirm total amount is correct and press
<ENTER>
• Tap, Insert or Swipe card on ‘PRESENT CARD AMT’ screen
- If a
contactless
card or Smartphone is presented,
customer should tap their contactless card or
Smartphone within 4cm of the terminal screen
and follow the terminal prompts to complete the
transaction*. An ‘APPROVED’ or ‘DECLINED’ message
will be displayed on the terminal.
- For
Swipe
or
Insert
card processing:
select account type:
< — >
for
CHQ
,
< >
for
SAV
or
<
>
for
CR
or
select application type
#
:
1
for
Visa Debit
,
2
for
eftpos SAV
or
3
for
eftpos CHQ
• Have customer enter their PIN^ or press
<ENTER>
for customer to sign the merchant copy if required
• Verify the customer’s signature with the signature on
the reverse of the customer’s card. If signatures match,
press
<ENTER>
on ‘SIGNATURE VERIFIED?’ screen
• Press
<ENTER>
to print customer copy.
* This only applies if the total transaction amount is less than or equal
to $100.
# Application type names and order can vary depending on the Card
that is used.
^ If low value payment function has been switched on, PIN entry will
not be required for a credit purchase transaction that is equal to or less
than the respective scheme’s low value payment limit. Please refer to
ANZ POS Mobile
TM
2 Merchant Operating Guide for further information.
Swipe
magnetic
stripe card
Tap
contactless card
or Smartphone
Insert
chip card
CANCEL key
CLEAR key
(Paper feed key
- press and hold
CLEAR key)
ENTER key
CHIP Card
Reader
Function key
Magnetic
Stripe Card
Reader
Contactless
Reader
Printer
HOW TO PROCESS TRANSACTIONS
ANZ POS MOBILE™ 2
