Antari 80374, Manual, Page: 15 / 20

14
Product code: 80374
Antari AF-5E DMX Fan
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, the device’s DMX card malfunction.
01)
Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the device; change the DMX cable; then reconnect to electrical
power. Try your DMX control again.
03) Determine whether the controller or the device is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the device
to a qualified technician.
Problem Probable cause(s) Solution
One or more
devices do not
function at all No power to the device ● Check if power is switched on and
cables are plugged in
Internal fuse blown ● Return the device to your Antari dealer
Devices reset
correctly, but all
respond erratically
or not at all to the
controller The controller is not connected ● Connect controller
3-pin OUT of the controller does
not match XLR IN of the first device
on the link (i.e. signal is reversed) ● Install a phase reversing cable
between the controller and the first
device on the link
Devices reset
correctly, but
some respond
erratically or not at
all to the controller
Poor data quality ● Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective device disturbing
the link
Bad data link connection ● Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables
Data link not terminated with 120
Ohm termination plug ● Insert termination plug in output jack of
the last device on the link
Incorrect addressing of the
devices ● Check address setting
One of the devices is defective
and disturbs data transmission on
the link ● Bypass one device at a time until
normal operation is regained: unplug
both connectors and connect them
directly together
● Have the defective device serviced by
a qualified technician
5-pin OUT on the device does not
match (pins 2 and 3 reversed) ● Install a phase-reversing cable
between the devices or swap pin 2 and
3 in the device, that behaves erratically
The fan does not
work
Device is too hot ● Allow device to cool
● Turn up the air conditioning
Fan is damaged ● Disconnect device and return to your
dealer
The power supply settings do not
match local AC voltage and
frequency ● Disconnect device. Check settings and
correct if necessary