Troubleshooting Guide
Problem
Possible Cause
What to do
Motor will not start. Motor is
over-heated.
Mixer head is not
locked down
properly.
Unplug and allow motor to cool, (the
mixer head should be cool to
touch).
Move mixture in mixing bowl to the
side of the attachment, to allow the
attachment to go all the way into
the bowl.
Motor is
over-heated.
Use of a high speed
for a long time.
Mixture too heavy.
Mixing quantity too
large.
Unplug and allow motor to cool, (the
mixer head should be cool to touch).
Try mixing in batches.
Mixer head does
not lock down
properly.
Thick mixture is
preventing the
attachment from
going all the way
down into the bowl.
Move mixture in mixing bowl to the
side of the attachment, to allow the
attachment to go all the way into the
bowl.
Attachment is
hitting the bowl.
Attachment is not
inserted correctly.
Mixing bowl is not
locked into the base
properly.
Remove the attachment and try
inserting again. Refer to the
instructions in this booklet if needed.
Lock bowl into position. Refer to the
instructions in this booklet if needed.
Mixer is moving on
the bench top.
Chosen speed is too
high for the mixture.
Mixture caught up in
the attachment.
Flour or spills on
bench top.
Lower the speed or mix in batches.
Scrape down the attachment and
continue mixing.
Clean and dry bench top as well as
the mixer base.
TECHNICAL SPECIFICATION
Voltage: 220-240V~ 50-60Hz
Power: 300W
