4
User Guide – Round Bale Wrapper RB-200
Anderson Group
How to reach us
When contacting us, please have the following information
ready:
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The product model and serial number;
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Your name, address and phone number;
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The purchase date and invoice number;
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The dealer’s name, address and phone number and
the sales representative’s name;
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A detailed description of your problem.
Please always call your representative first. If your
representative is absent or helping another customer, our
support team can provide immediate assistance. The
Anderson service department works in partnership with
your dealer. Together, we will ensure any problems you
encounter are resolved quickly and efficiently.
You can reach our service department at:
Address: ANDERSON GROUP
5125 De la Plaisance St.
Chesterville, QC G0P 1J0
CANADA
Phone:
1-819-382-2952
Fax:
1-819-382-2218
Email:
Website: grpanderson.com
Starting guidelines
Before starting your Anderson equipment, we strongly
recommend that you:
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Carefully read and understand the contents of this
guide
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Follow all the safety guidelines
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Follow the start-up procedures
NOTE:
This
manual
contains
important
information about equipment maintenance
and use. Please give it to the new owner
when selling or transferring the machine.
Anderson limited warranty
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The one-year warranty begins on the date that the
new equipment is sold to the customer.
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If your equipment is used for commercial or rental
purposes, this warranty will only be valid for a
period of 1 year or a maximum of 5,000 bales for
self-loading bale carriers, individual bale wrappers
and inline bale wrappers.
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If during the year following the purchase of new
equipment, your Anderson equipment fails to
function properly due to defective design, materials,
manufacturing or assembly, our company will repair
your equipment free of charge.
l
Keep your original invoice or a photocopy. Please
refer to your invoice when ordering parts or
inquiring
about
your
equipment's
operating
procedures or your warranty.
l
An authorized Anderson dealer must replace and/or
repair equipment parts. This only applies to parts
and labour. All work must be preauthorized by the
Anderson customer service department.
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The customer will be responsible for transporting
the equipment to/from the authorized dealer.
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The dealer will describe the terms of this warranty
to the customer before the retail sale and will record
the date of purchase, serial number and equipment
description.
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To have equipment repaired under warranty, the
customer must advise the dealer of the problem as
soon as possible and request that the repairs be
made according to the terms of the applicable
warranty.
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Given that we are always seeking to improve our
products, our company reserves the right to modify
our equipments, their characteristics and their parts
at any time without prior notice or obligation.
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In no event will Anderson be liable for any incidental
or consequential damages or injuries, including but
not limited to loss of profits, rental of substitute
equipment, or other commercial or personal loss or
damages arising as a result of a fundamental breach
or breach of a fundamental term.
Notwithstanding the foregoing:
Warranty policies,
procedures and provisions
summary
Purpose of warranty
The fundamental responsibility of the warranty is to correct
defects in material and workmanship of the products sold
