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Anbash NC238SW, Installation Manual

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Anbash NC238SW Installation Manual Download Page 8

- 8 -

that case you should either disable your Firewall program or use the alternate method of finding the IP address by

checking the menus in your router as described below.

Sometimes the program may take a few minutes to find your camera, so if your camera isn’t displayed, wait a few

moments and then click “Search” to search for cameras again.

[Search]

– Searches your local network for cameras.

[Browser]

- Select the required camera and click Browser to access the camera via a web browser.

[Clean]

- Click clean to clean up the searched cameras .

[Setup]

- Select the required camera and click Setup to configure the network settings for the camera.

Anytime you lose the IP address of your camera, you can run the Setup software to easily find it

again. Once your camera is displayed, either chose “Search” to find the camera.

Please note: The camera setup will only detect cameras that are on the same network as your computer. Ensure

the camera is plugged into the same router/network switch that your computer is connected to

2.2.3 Camera Live Menu Function Introduction

After install this software , doule click on the utility , and sure your camera is connected to your computer or internet .

Here are 2 ways for you to searched your connected cameras with it . First , click on

to add the camera ,

Summary of Contents for NC238SW

Page 1: ... Your World Anywhere Anytime Camera Installation on PC and Mac This manual applies to all products Please read this manual carefully before attempting to install or operate this product Note Proceed to the Quick Guide for IOS Android PC Mac ...

Page 2: ... your Camera on the Internet 30 4 4 2 DDNS SETUP 2 Automatic Updating of your Camera s Internet IP address 31 5 0 Camera Settings 33 5 1 Login Password Modification 33 5 2 Quick Setup with the Wizard 35 5 3 System Page 36 5 4 Reboot 37 5 5 Camera Menu 37 5 5 1 Camera Setup 37 5 5 2 Stream Setup 38 5 5 3 Image Setup 40 5 5 4 OSD Setup 41 5 5 5 Night Vision Settings 42 5 6 Network Menu 44 5 7 STORAG...

Page 3: ...touch with their home or loved ones Using a Mac or PC you can view very high quality live streaming video direct from the camera It is excellent for applications such as a baby monitor nanny cam pet cam party cam security surveillance remote observation elder and patient care as well as limited video conferencing or event broadcasting An exciting new feature is the ability to turn your iPhone iPad...

Page 4: ...iting new feature is the ability to turn the camera into a DVR Digital Video Recorder by recording video or pictures to a Micro SD memory card You can also turn the camera into a standalone NVR Network Video Recorder by enabling functionality to save recorded video files to a network server This could be a commercial server on the internet or your own standalone NAS Network attached Storage hard d...

Page 5: ...mera is plugged into your router Airport Extreme Time Capsule not the computer even if your computer has an available Cat5 LAN jack On the box indoor ranges you may want to remove the clear plastic film that is protecting the lens cover For clearest video be careful not to touch the lens On indoor models the power light will come on within a few seconds Later you should also see it blinking red oc...

Page 6: ...owever some PCs and routers do not have the UPnP Universal Plug and Play feature enabled In following we will show alternate ways to find the address that your router has assigned to the camera If you are familiar with your router s menus you can log in to your router and see the IP address for the IP network camera in one of your router s LAN status screens By the way in this document we re using...

Page 7: ...k Double click the Camera Live icon on your Desktop to launch the Camera Live program The Camera Live utility should automatically find your camera if it is correctly connected See image below You can use this program to set up cameras but we recommend that you use this program only to find your IP address Then do all setup by going directly to the camera using the IP address either by double clic...

Page 8: ...Setup Select the required camera and click Setup to configure the network settings for the camera Anytime you lose the IP address of your camera you can run the Setup software to easily find it again Once your camera is displayed either chose Search to find the camera Please note The camera setup will only detect cameras that are on the same network as your computer Ensure the camera is plugged in...

Page 9: ...request to fill the user name and password Finished these steos your camera will be shown Please pay attention to green connect icon on left cornero on picture green means connected Red means you should check again the router and camera to make sure all could connect to internet Choose your camera and double click a video view window will pop up ...

Page 10: ... 10 You will find you saved pictures and video here ...

Page 11: ... 11 The second way is click the setup icon on top menu for more details pleare refer to page 8 Multiview function is added to this software too If you want to see several cameras on one screen ...

Page 12: ... 12 Please Note To get a best multiview viewing the Maximum number of camera is 16 However there is no limit of adding camera to this window ...

Page 13: ...ighlighting its picture on the left Click on Manual Setup and enter the Airport password if needed and you should now see the Airport Utility summary screen Let s verify a few things 1 The version of your Airport firmware should be 7 5 2 or later if you have a current generation Airport Unfortunately Apple does not provide firmware updates for the earliest Airports They can be used with TriVision ...

Page 14: ...neration Airports the IP address reservation feature is missing in the Airport Utility however the IP camera can be set up for a fixed local IP address using its own TCP IP setup menu Next you will probably want to set up the wireless connection To prepare your Airport for easiest and most reliable connection to an IP camera check the following settings using the Airport Utility 1 If you have set ...

Page 15: ... enter the following info Public UDP port 30000 30001 next camera would have 30002 30003 etc Public TCP port 8150 your 2nd camera would have 8151 here 3rd 8152 etc Private IP address add the IP address for your camera e g 10 0 1 201 Private UDP port 30000 30001 same as public UDP port Private TCP port 80 3 Then click on save Update and Continue to restart your airport Now some from the outside you...

Page 16: ...ted by the camera Setting This section allows you to setup your camera with its various settings To see video click on Enter The default setting Username admin Password admin This is login is case sensitive so should be entered exactly as they are above It is recommended you change your password as soon as you are logged in to avoid unauthorized access to the camera Make a note of the password som...

Page 17: ...screen If you have a popup blocker like Google Toolbar you will need to disable it Within a few seconds you can then see live video from the camera NOTE If the camera shows video but also displays the message connecting waiting close Internet Explorer and wait a couple of minutes for the camera to obtain current time from a internet time server and restart itself The two links at the top of the sc...

Page 18: ...ory 3 Settings The Settings button allows you to set the location where the snapshot and the video clips will be saved 4 S 1 Zoom Click on the button and the cursor turns to a magnifier Move the magnifier to the desired location and click on an image area 2 Zoom Out Press the button to return to the normal view 3 Full screen Press the button to enable full screen this functionality is available on...

Page 19: ...ed on your system to record videos directly from the web browser if you are using a program other than Internet Explorer The links at the top of the screen are Home Settings Secondary Stream and Motion JPEG Home This takes you back to your Camera Homepage Settings will take you to the cameras internal settings Secondary Stream This is set via your settings and is useful if you need a lower resolut...

Page 20: ...mode or set up a new password in your router Another possibility is to disable passwords in your router but an unsecured wireless network is not recommended After installing the camera setup utility on PC and assigned the fixed ip address for your ip camera on Mac now you can start using your camera immediately using the IP address Just add http in front of it and open it in a browser such as http...

Page 21: ...at both WPA and WPA2 keys are case sensitive and need to be between 8 and 63 characters When you have entered the key click on Apply you ll get a message about Wireless setup accepted successfully but that only means that the information was stored in the camera Now you should use the Test feature to check if you typed it correctly If the test reports Success you can remove the network cable and i...

Page 22: ...the camera should be ok too Any less than that may be unreliable so you may want to move your router or the camera or adjust the angle of your router s antennas Keep in mind that the wireless signal travels easily through common building materials such as wood glass sheet rock and vinyl siding but does not go at all through metal If there are any big metal objects such as a fridge filling cabinet ...

Page 23: ... your router to reject connection attempts from unknown devices Assuming that you are now at least connecting without passwords you can proceed to add wireless security to your router and try again We recommend WPA2 if available otherwise WPA The older WEP mode is obsolete and may not work correctly on Apple Airport If you have trouble switch to WPA2 Since each password type can have 2 variations ...

Page 24: ...lly no need to specify a port and that s why you may have never heard about ports at all However when different devices share a single IP address they are distinguished with a port Basically a port has a similar function for an IP address as an extension on a telephone number Ports are specified by including the port number in the web address with a colon and the number after the com or net domain...

Page 25: ...RTSP port range By default this port range is 8150 8350 The ports are assigned in order so if you only have one camera attached to your system the chosen port will be 8150 8150 8150 for the first camera 8151 for the second 8151 8151 and so on Every camera will remember its port and it will automatically use this port if still available whenever it is powered on Gateway RTP port forwarding Used whe...

Page 26: ...logy for opening up ports can be different based on the manufacturer of the router Typically this setting is called Web access DMZ Virtual Server Virtual Service User Defined Service Port Forwarding or Port Mapping There are 2 main steps involved in port forwarding 1 Reserving a DHCP address or assigning a permanent static IP address for your camera on your local network 2 Configuring your router ...

Page 27: ...s this DHCP range is from 2 to 100 but you ll have to check your specific router s DHCP menu Sometimes this is shown as start and end address or start address plus number of available addresses Why is this important We want to select an address outside this range to make sure that your router would never pick this address for another device For example if your router uses the DHCP range from 192 1...

Page 28: ...tant to add the Default Gateway when assigning static local IP While the camera gets this information automatically from the router when using DHCP the camera will not obtain this information if a local IP address is assigned manually 4 Then click on Use the following DNS server and Leave DNS server settings blank or enter both the primary and secondary DNS addresses that you obtained from your ro...

Page 29: ...et therefore these ports need to be made accessible This is achieved using the Port Forwarding function on your router The ports used by the camera must be opened through the router for remote access to your camera Check the following website http www portforward com You typically need to enter the external public and internal Private ports hosts and select TCP For browser access to the camera you...

Page 30: ... domain or sign up for any other paid services You just need the free account Once you have an account and once you validated it by responding to their email log in and select Hosts Redirects on the top left of the screen then Add Host For Hostname pick anything you like as a name for your camera except do not use spaces Use only lower case letters and numbers Then click on the domain names you ca...

Page 31: ...te and then return to this page to enter the details Host Name Enter the host name you have registered e g yourname dtdns net User Name Enter the user name for the account you registered with the serviceprovider Password Enter the password for the account you registered with the service provider Re type password Re confirm the password Now you have setup an easily accessible external address for y...

Page 32: ...e network Important Notes 1 If you try to access your own camera s from your home using the external IP address it may not work Some internet service providers recognize that you are trying to do something that usually doesn t make sense Their routers may block requests that go from your network out to the internet and then loop back to your own network Therefore we always recommend that you get i...

Page 33: ... password as per the message displayed Changing the cameras default password is highly recommended to stop unauthorized access to your camera Click the link displayed to access the Administrator Password editing page The Administrator username is always admin in lowercase Choose a password that is memorable only to you avoid passwords that are easy to guess such as password admin 123456 or your pe...

Page 34: ... 34 ...

Page 35: ...he Settings screen click on Wizard in the Header Menu The Wizard will launch in a new window Follow the simple instructions on the screen and enter the required details clicking next to proceed through each step With this Wizard you will be able to set the Name of Camera Quality of Picture you wish to view Time Zone System Time Wi Fi Setup TCP IP Setup This should help you get your camera setup an...

Page 36: ...n if in use IP address The internal IP address of your camera so you can access it on your local network DNS Servers If this option is empty it may prevent your camera from sending email alerts Enter the DNS in the TCP IP menu if needed DDNS If you do not have a static IP address a DDNS service helps you access your camera easily from outside your network This confirms the DDNS is active or not UP...

Page 37: ... as default Camera Setting Options System Enable privacy mode Videos will not be seen Power LED light Turns off the camera front LED on or off Camera Light Frequency Two options 50Hz 60Hz This should be set according to the mains frequency of the country the camera is being used in For EU this would be 50Hz For the USA this would be 60Hz Enable image mirror Display a mirrored view of the video Ena...

Page 38: ...will normally suffice for most users There are a number of video streams available You can configure settings for the primary and an optional secondary video stream Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than the primary stream to third party devices or software Some devices and software require lower resolution The Mobile stream is simi...

Page 39: ...s the maximum frame rate that the camera will transmit H 264 MPEG4 bit rate Select H 264 MPEG4 bit rate These settings determine the image quality however higher bitrates require greater bandwidth Please select the appropriate settings according to your connection speed and network traffic If you are experiencing jerky video it may be necessary to decrease the bitrate MJPEG Quality This sets the q...

Page 40: ...ors Saturation Saturation is similar to contrast however instead of increasing the separation between shadows and highlights we increase the separation between colors Sharpness Sharpness can be defined as edge contrast that is the contrast along edges in a photo When we increase sharpness we increase the contrast only along near edges in the photo while leaving smooth areas of the image alone Auto...

Page 41: ... the camera and therefore the time and date may be incorrect unless the camera is synchronized to a time and date server on the internet This is accessible under the Tools menu and will be covered in more detail in the manual Display system name Set the OSD to display the System Name of the camera The system name can be modified from the System Identity page accessible under the Tools menu and wil...

Page 42: ...e and obstructing your view Please note Auto uses the light sensor on the front of the camera to check ambient light level to turn on the IR LEDs at night The sensor is below the lens 2 Black White Mode Auto switches the video from color to monochrome when the IR LEDs are turned on On switches the video to monochrome irrelevant of the status of the IR LEDs Off forces the camera to stay in color mo...

Page 43: ...blocks these IR lights from coming back onto the lens of camera and this gives a true day image However if the IR cut filter is on during night the night vision will not work It is recommended to leave the IR cut filter control to Auto at all times to achieve best results from the camera During the day an optical IR Cut filter removes all IR light This makes the camera s vision similar to a human ...

Page 44: ... present in the slot Enable storage and select store to SD card and then select format the Micro SD The Storage menu is located on the right of the Settings screen When you click on the words Storage a sub menu of options will be displayed The camera can record video direct to virtually an NAS drive or to its internal microSD memory card Storage Select Enable to enable storage option Storage Selec...

Page 45: ...rtant Notes and Information 1 There is a limit to the number of rewrites possible on any MicroSD memory card If you notice the card becoming slow or sluggish after a reasonable usage you will probably need to replace the microSD memory card You should try to avoid purchasing second hand memory cards 2 If the card is not recognized by the camera try formatting the microSD card via your computer and...

Page 46: ...to the camera with the golden pins of the microSD card facing the front of the camera The SD card should not be forced into the SD card slot as this may damage the camera Errors can only be fixed by reformatting the Micro SD on your PC using the formatting tool from http www sdcard org consumers formatter A reboot is normally necessary when you insert a microSD card into the camera and after forma...

Page 47: ... The Micro SD card slot is right under the reset button show below Please be very careful not to touch the lens The Micro SD slides into the slot and there is a positive click when it is locked in place If it doesn t want to go in effortless it is probably upside down When done please be careful when screwing the front part back on to make sure the threads are engaging nicely Do not use any tools ...

Page 48: ...tion detection to initiate the snapshots or video recording to Micro SD card or NAS 5 7 5 Browse Storage Clicking on Browse Storage will take you to the following screen where you can view or download the contents of the storage drive The resulting video files can be viewed with the free QuickTime for Windows or Mac You do not need QuickTime X or Pro unless you want to compress the resulting video...

Page 49: ... Record on Alarm Enable you to view and delete all the videos which were recorded upon motion detection Continuous Record Enables you to view and delete all the videos recorded according to the continuous record schedule The browse storage page shows a summary of all the files saved for a specific function To access the files please click on the relevant link and this will display all the files 5 ...

Page 50: ...es depending on the size of the SD card A reboot is normally necessary when you insert a microSD card into the camera and after formatting the microSD card with the camera s format tool 5 8 TASK 5 8 1 Motion Detection Using Internet Explorer Motion Detection can trigger an alarm that sends images via e mail or FTP File Transfer Protocol You can set up to four different Motion Detection windows ...

Page 51: ...n different from other parts Window Check this box to enable the window Threshold Determines at what point the alarm is triggered A lower threshold means less motion is needed to trigger the alarm A higher threshold means more motion is needed to trigger the alarm Threshold is indicated by the blue bar when motion is detected Sensitivity Determines how easily the camera detects motion Lower sensit...

Page 52: ...ty means the camera is less likely to detect motion Higher sensitivity means the camera is more likely to detect motion To reduce the chance of false alarms you would increase the threshold move threshold slider to right or decrease sensitivity move sensitivity slider to left Please note Motion detection in other browsers uses the Adobe Flash plug in You will need to install the Flash plug in if y...

Page 53: ...ery Schedule ID you can save up to 8 specified times and use them for different purposes Enable Activates the alarm on specified times Ticking this box to activate the alarm on the specified times Start time Start time of the alarm End time End time of the alarm Days Ticking this box activate the alarm daily on the specified times from Monday to Sunday Click Apply to confirm your setting 5 8 4 Tas...

Page 54: ...Email Alarm Sending Email Periodic Sending For automatic emailing you will need both an outgoing email server and one or more email receiving addresses If you don t have this information handy you may want to refer to your internet service provider s help pages or your Microsoft Outlook or other email program account settings Following is an example of a proper configuration for using Gmail as the...

Page 55: ... Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting 1 Snapshot from Select snapshot stream source which can be Primary stream Secondary stream and Mobile Stream For smaller pictures you can select f...

Page 56: ... address the emails come from 12 Receiver e mail address Type the recipients e mail addresses for who you want the emails to be sent to Up to 3 addresses can be entered 13 Subject Subject of the e mail that is sent Entering a relevant subject will help identify the alarm better i e Garage Alarm 14 Message Type the text you wish to appear in the e mail E g this is to notify you that your alarm has ...

Page 57: ...ation Yes Username YourUserName gmail com Username YourUserName gmx net Password xxxxxxx Password xxxxxxx att net comcast net SMTP server name smtp att yahoo com SMTP server name smtp comcast com SMTP server port 25 SMTP server port 587 Secure SSL No Secure SSL No Authentication Yes Authentication Yes Username YourUserName att net Username YourUserName comcast net Password xxxxxxx Password xxxxxxx...

Page 58: ...dition Setup of the FTP alarm sending menu is very similar to setting up the Email alarm Sending Email periodic sending so we don t explain the Snapshot from Snapshot duration Snapshot frame rate Alarm interval Image file name Suffix of file name again here Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your...

Page 59: ...riodically Snapshot from Select snapshot stream source Snapshot duration The number of seconds that the camera should keep sending images after motion stops Snapshot frame rate The number of frames per seconds that the camera should keep sending images at when an alarm is triggered Alarm Interval Number of seconds for which the camera should stop sending e mail alerts after the first set Setting t...

Page 60: ...is time the camera will keep recording until there is no motion for the duration of this parameter It can be from 5 seconds to 24 hours 3 Split duration This specifies the maximum duration of one file If the recording goes on for longer than this parameter the camera will split the video into a number of files 4 Record thumbnail Enable or disable thumbnail 5 Image file name Name of file image snap...

Page 61: ...d Click Apply to confirm your settings Note Once successfully transferred each original file on the Micro SD card is deleted 5 8 4 7 Push Notification Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm yo...

Page 62: ...me of the administrator of the camera This is useful in large organizations System Location Type the location of the camera This is useful when using a multi camera viewer program Tip The information you fill in can be displayed on the camera It can help to distinguish different cameras on the network 5 9 2 User Management Allows you to add or remove users who can view your camera Useful if you wa...

Page 63: ...ork bandwidth not the camera Allow anonymous access This is to be used if you wish to share video with other users without prompting them for a user name and password This will allow the user free access to view the Live View page whereas access to the Settings page will still be prohibited Authentication method The basic authentication scheme is based on the model that the client must authenticat...

Page 64: ...t of the date and time Auto time setting SNTP Enable or disable the auto time setting to update to the server below Time server Type the SNTP server name There are suggestions included Note 1 If the SNTP server is not found the camera s time will be synchronized with the PC time 2 The camera keeps track of the time even when power is disconnected Click Apply to confirm your settings 5 9 4 Backup a...

Page 65: ...s you require this is recommended To restore a backup file Browse Click Browse to search for a backup configuration you wish to upload to the camera then click Restore Note Do not turn off the power during the Restore function since this might corrupt the camera s firmware 5 9 5 Automatic Reboot Setup Auto reboot Enable task to keep camera automatic self checking the connectivity status Reboot Tim...

Page 66: ...a if not done correctly If your firmware is several versions out of date upgrading straight to the latest one is perfectly fine you do not need to install each and every update It is recommended you reboot your computer before attempting this operation and then close ALL programs that may interfere with the process Interruption to this process will result in your camera being un useable You may wa...

Page 67: ...2 3 minutes again till the message After the upgrade completes you will be prompted Firmware upgrade successfully reboot now to reboot the camera then click reboot after this your latest firmware will be recorded You can check the camera firmware version in camera system which is on the top of the right corner you will get to the screen If your firmware upgrade succeed then the firmware version wi...

Page 68: ...structions without Cat5 We have received inquiry from customers with no available wired network jack to plug the camera into for the initial configuration For instance if an Airport Express is used as the only router for a network the signal network jack is taken by the required connection to the cable or DSL modem While we don t recommend this it is still possible to configure the camera without ...

Page 69: ...plications as shown below First click on the blue underlined link at the bottom Add a new user defined application That s 2wire s terminology for port forwarding two applications need to be defined The first application should be named Cam1HTTP The public TCP port range is 8150 to 8150 and the map to host port is 80 All other settings should be unchanged The second application should be named Cam1...

Page 70: ...amera the location optional and leave the default port number as 80 Obtain an IP address automatically and Obtain DNS server address automatically are selected by default if you are confident enough to enter your own settings you can do so by selecting Use the following IP address and follow the guidelines on the next page 2 To obtain the IP addresses specific to your network click Start then Run ...

Page 71: ...bnet i e 192 168 1 X where X is any number between 1 and 255 except 52 Ensure the IP address you chose is not the same as other devices on your network as this will result in conflict and may cause the device to not work properly 6 Once you ve entered the details click Apply then Exit Appendix D Enabling Active X in Internet Explorer Your browser must have Active X enabled to view the camera in In...

Page 72: ...advanced so should only be attempted by those with a solid understanding of TCP IP and running commands from the DOS command prompt Procedure 1 Download the correct new firmware for your camera from our technical support and save this to your hard disk 2 Unzip uncompress the firmware to a directory on your PC Copy the firmware MFW file to an easy to access place such as C firmware 3 Write down the...

Page 73: ...able to view your camera from anywhere else apart from the computer you are currently using 1 Connect one end of the network cable in to the Camera Network Connection socket and plug the other end in to a spare network port on your computer 2 Connect the included power adapter to the power port on the camera and the other end into an electrical socket Do not turn the power on at this time You must...

Page 74: ...to Enable in the camera s Digital I O Setup menu it activates the digital output to trigger a burglar system With a Maximum voltage of 60V this output has an open collector NPN Darlington transistor with the emitter connected to the GND pin If used with an external relay a reverse polarity diode must be connected in parallel with the relay coil to protect against voltage transients You would need ...

Page 75: ...the Character Set of the selected language on the web browser displayed I cannot see the controls of 1 Reset your browsers Zoom setting or text size setting pressing Ctrl and 0 zero at the the Live Feed as the pictures same time should do this goes over them 2 Try to find settings that reset your page zoom or text zoom The motion detection 1 Check the e mail alert feature is properly configured fe...

Page 76: ... 91 7 0 Installation Instruction 7 1 3G Solar Camera Install 7 2 SPY Camera Instal ...

Page 77: ...d if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the i...

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