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4. When the errors between the printed position and the software design position are left and right:
1) Content Location in Mobile Computer Layout.
2) Position of ribbon.
3) Paper specification width selected in printer settings is not 56mm.
5. Ineffective printing:
1) Please use the smooth surface ribbon, such as satin ribbon.
2) Adjusting Printing Concentration and Printing Speed in Printer Settings.
3) Clean printing head with cotton swab and alcohol.
4) Gold-stamped paper with matching materials.
6. When the printed content is presented as a whole:
1) The layout of the print head is not inserted in place; just re-install the layout.
2) Damage to the layout of the print head, replace the new layout of the print head.
7. Sometimes the printed content is normal and sometimes the front edge is missing:
1) Damper resistance is too large; adjusting damper resistance is enough.
2) The strength of the ribbon is too small; check if the belt needs to be replaced and replace the belt.
8. When the printing effect is grid-shaped:
1) Change the color of the printed file to black.
2) Print the content in color or picture, adjust it to black.
V. Matters Need Attention
1. The machine is placed in a dry and ventilated place. To ensure the clean working environment of
the machine, the indoor humidity should be about 55%, and the temperature should be between 5
and 25 degrees Celsius. If necessary, please use humidifier and install air conditioning. The indoor
temperature will seriously affect the printing effect.
2. The internal circuit of the equipment is controlled by high voltage lines. Non-professional and
unauthorized personnel of the company should not dismantle and repair the equipment without
permission.
3. Pressure under the print head is enough to hurt your body. It is strictly forbidden to put your hand
under the print head when the device is powered on.
4. The printer head should be cleaned regularly with alcohol and medical cotton. It is strictly
forbidden to clean the printer head without power cut in order to avoid damage to the printer head.
5. Equipment must be effectively connected to ground wires, which need to be grounded separately
and not connected to other equipment ground wires.
6. The working input voltage is 110V or 220V, as customer’s needed. If the voltage is too high or
too low, the equipment will be damaged. If necessary, install a regulator.
7. When foreign matter sticks to the printing head to affect the printing effect, the power should be
switched off in time for cleaning, and the alcohol can be completely volatilized before it can be
reopened for use.
8. The printer will not receive new printing tasks from the computer when it is printing. It needs to
wait for printing to be completed before it can be put on paper again to receive new printing tasks.
