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NanEye
NanEye Viewer Software
Eval Kit Manual
• PUBLIC
UG001036
• v3-00 • 2022-May-31
43
│ 38
Figure 54:
Contrast Stretching
3.4
Common Issues
3.4.1
Evaluation Kit Is Not Correctly Connected or Not Successfully Programmed
Figure 55:
NanEye Viewer Connection Error Message
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If the Fiber Optic Box is powered and does not show on Device Manager (Figure 8) please try a
different:
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USB3 cable (shorter the better)
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USB3 port
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Machine
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If the Fiber Optic Box is powered and does show in Device Manager:
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Verify if the sensor is correctly connected to the respective port. The green LED should
be blinking if a sensor is connected
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Verify if Sensor, Board and Viewer choices, in NanEye Viewer initial layout, are selected
with the correct combination to program the FPGA
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If it is not solved, please check section 2.1.3