Ampcontrol ROCKSTARTER Firmware Update User Manual Download Page 1 | Manualshive

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Version: 2, August/2020

Designed and manufactured in Australia by Ampcontrol Pty Ltd

ROCKSTARTER

Multifunction Outlet Starter

Firmware Update User Manual

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Summary of Contents for ROCKSTARTER

Page 1: ...Version 2 August 2020 Designed and manufactured in Australia by Ampcontrol Pty Ltd ROCKSTARTER Multifunction Outlet Starter Firmware Update User Manual ...

Page 2: ...D IN PART WARNING The warning symbol highlights a potential risk of injury or death Please share these warnings with other operators CAUTION The caution symbol highlights a potential risk of damage to equipment Please share these cautions with other operators NOTE The note symbol highlights key information Please share these notes with other operators ENVIRO The enviro environmental symbol highlig...

Page 3: ...tion included AMPCONTROL PTY LTD reserves the right to make changes to any products described herein to improve reliability function or design and reserves the right to revise this document and make changes from time to time in content hereof with no obligation to notify any persons of revisions or changes AMPCONTROL PTY LTD does not assume any liability arising out of the application or any use o...

Page 4: ...ter version 1 2 Update Procedure 1 Power on the Rockstarter This can be achieved via two different methods i Apply system voltage to the Rockstarter as designed through the incoming power feed OR if Rockstarter cannot be powered via the incoming power feed ii Apply programming power through the I O connector using the specified programming cable NOTE When using this I O connector method 1 This cab...

Page 5: ...est Version Page 5 of 12 APPROVED FOR EXTERNAL DISTRIBUTION PROPERTY OF AMPCONTROL PTY LTD NOT TO BE REPRODUCED IN PART 2 Identify Rockstarter network settings This step involves finding the Rockstarter s network settings which will then be used in the following steps with the laptop i On the Rockstarter s HMI select Setup from the Home screen ii Select General ...

Page 6: ... the IP address Subnet Mask and Default Gateway settings for use later in this process 3 Identify the Rockstarter s serial number i On the Rockstarter s HMI navigate to page 4 of the status menu record the serial number and software version NOTE Also check that the serial number in the HMI matches the sticker on the terminal compartment cover If this does not match then resolve this mismatch by fi...

Page 7: ...r or left click the ncpa cpl program link that appears ii If the window opens behind other screens bring it to the front by selecting the program on the taskbar iii Plug an Ethernet cable into both the laptop and the Rockstarter Link lights should appear on the Ethernet ports If the Ethernet port lights do not illuminate check the cable is connected correctly and not damaged Continue once link lig...

Page 8: ...2 APPROVED FOR EXTERNAL DISTRIBUTION PROPERTY OF AMPCONTROL PTY LTD NOT TO BE REPRODUCED IN PART v Select Internet Protocol Version 4 TCP IPv4 and click the properties button vi Select Use the following IP address and enter an IP address in the same subnet as the Rockstarter If you are not sure then set the Rockstarter and the laptop to the same IP details as this in the image below ...

Page 9: ...PTY LTD NOT TO BE REPRODUCED IN PART vii Verify you are connected to a Rockstarter with a ping command a Type cmd into the Windows Start Menu and press enter or click on command prompt b In the window that opens type Ping and the IP address of the Rockstarter which was identified above then press enter c If you get Request timed out check the steps above before proceeding further You need a reply ...

Page 10: ... be an inconvenience The reason being that the update will force the HMI to turn off when performing its update This will require a power cycle to reboot the HMI which may not be easy to achieve when performed on a Rockstarter installed on full volts Alternatively if left the HMI will reboot in around 10minutes i On the laptop open the desired firmware executable file supplied by Ampcontrol ii In ...

Page 11: ...in If unable to gain a successful update after checking all steps contact Ampcontrol support Note the Logs and Debug buttons at the bottom of the screen which can be used to troubleshoot a failed update v The stored location of the network settings utilised by the Rockstarter has been moved in V20 This means that you may get a Network Param Fault when performing the firmware update If this happens...

Page 12: ...Copy Refer to Ampcontrol Website for Latest Version Page 12 of 12 APPROVED FOR EXTERNAL DISTRIBUTION PROPERTY OF AMPCONTROL PTY LTD NOT TO BE REPRODUCED IN PART 6 Check the Rockstarter version This step is simply a check to ensure the update was applied as expected i Check the firmware version on page 4 of the Status menu ...

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