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PVPDVXP 0306

Copyright© by American Water Heater Company 2005.    All rights reserved.

Order Entry and Sales

500 Princeton Road (FedEx, UPS)
Johnson City, TN 37601-2030
P.O. Box 4056 (Mailing)
Johnson City, TN 37602-4056
Hours of Operation:
Monday-Friday  8:00 a.m. - 6:30 p.m.  EST
(800) 937-1037   Fax: (800) 581-7224

Warranty and Service Support

500 Princeton Road (FedEx, UPS)
Johnson City, TN 37601-2030
P.O. Box 1597 (Mailing)
Johnson City, TN 37605

Residential Product Service and Support

Hours of Operation:
Monday 8:00 a.m. - 7:00 p.m. EST
Tuesday-Friday  8:00 a.m. - 8:00 p.m.  EST
Saturday  9:00 a.m. - 6:00 p.m. EST
(800) 999-9515   Fax: (800) 999-5210

Commercial Product Service and Support

Hours of Operation:
Monday 8:00 a.m. - 7:00 p.m. EST
Tuesday-Friday  8:00 a.m. - 8:00 p.m.  EST
Saturday - On Call
(800) 456-9805  Fax: (800) 999-5210

Visit our Website at

www.americanwaterheater.com

Warranty Claims

Hours of Operation:
Monday-Friday 8:00 a.m. - 5:00 p.m.  EST
(800) 999-5052  Fax: (800) 999-5210

General Information

Hours of Operation:
Monday-Friday 8:00 a.m. - 5:00 p.m.  EST
(423) 283-8000  Fax: (423) 283-8050

International Sales

Hours of Operation:
Monday-Friday 8:00 a.m. - 5:00 p.m.  EST
(423) 283-8062 or (423) 283-8176  
Fax: (423) 283-8137

Literature Fulfillment/Promotional Items

Hours of Operation:
Monday-Friday 8:00 a.m. - 5:00 p.m.  EST
(423) 232-2477  Fax: (423) 232-2480

Credit/Collections

Hours of Operation:
Monday-Friday 8:00 a.m. - 5:00 p.m.  EST
(423) 434-1681  Fax: (423) 975-2457

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