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When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth. 

WARNING: 

Do not use in-tank cleaners. These products can seriously corrode fittings in the tank. This damage can cause leakage and property damage. 

American Standard shall not be responsible or liable for any damage caused by the use of in-tank cleaners. 

CARE AND CLEANING

In the United States:

American Standard Brands

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Customer Care

For residents of the United States, warranty 
information may also be obtained by calling 

the following toll free number: (800) 442-1902

www.americanstandard.com

In Canada:

AS Canada, ULC

5900 Avebury Rd.  

Mississauga, Ontario 

Canada L5R 3M3

Toll Free:  (800) 387-0369

www.americanstandard.ca

In Mexico:

American Standard B&K Mexico

S. de R.L. de C.V.
Via Morelos #330

Col. Santa Clara

Ecatepec 55540 Edo. Mexico

Toll Free: 01-800-839-1200

www.americanstandard.com.mx

FOR REPAIR PARTS LIST, SEE LABEL UNDER TANK LID.

Does not flush

Poor or 

sluggish flush

Toilet leaks

Toilet does not 

shut off

Toilet bowl
rocks after
installation

a.  Water supply valve closed.
b.  Supply line blocked.
c.  Flush valve chain too loose or disconnected.
d.  Sand or debris lodged in water control.

a.  Bowl water level too low.

b.  Supply valve partly closed.
c.  Partially clogged trapway and/or drain pipe and/or vent.
d.  Supply pressure too low.

a.  Poor supply line connection.
b.  Poor bowl to tank/floor connection.

a.  Flapper seal leaking or deformed.
b.  Sand or debris lodged in water control.

c.  Flush valve chain too tight, holding flapper open.

a.  Wax ring not fully compressed.
b.  Floor not level.

a.  Open valve and allow water to fill tank.
b.  Shut off water supply, disconnect supply line and inspect all gaskets and washers. Reassemble. 
c.  Readjust chain length as required.
d.  Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at: 
 www.americanstandard-us.com/enews/fluidmasterguide.pdf

a.  Check that refill tube is connected to water control and inserted into overflow tube without being  
 

kinked or damaged.

b.  Open supply valve fully. Be sure that proper supply tube size is used.
c.  Remove obstruction. Consult a plumber if necessary.
d.  Normal supply pressure must be at least 20 psi.

a.  Review Step 7 of installation procedure.
b.  Review Step 1 through 6 of installation procedure.

a.  Clean debris from seal surface. Replace flapper seal as needed. See web for more info.
b.  Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at: 
 www.americanstandard-us.com/enews/fluidmasterguide.pdf
c.  Readjust chain length as needed.

a.  Retighten bowl-to-floor knobs.
b.  Use toilet shims and /or place a bead of caulk around the base of the toilet.

Problem

Possible Cause

Corrective Action

TROUBLESHOOTING GUIDE - See Step 8 For Diagram

Summary of Contents for Retrospect Champion PRO 212CA Series

Page 1: ...of china and components Thank you for selecting American Standard the benchmark of fine quality for over 100 years To ensure this product is installed properly please read these instructions carefully...

Page 2: ...ge to prevent escaping sewer gases FINISHED FLOOR ROUGHING IN DIMENSIONS NOTE Distance from wall to closet flange centerline must be as listed below A 12 305mm Retrospect Champion PRO 2 piece Toilet 2...

Page 3: ...ot move after placement Water tight seal may break Hand tighten only Do not overtighten NOTE To ease installation push down on the top of the tank while tightening handles Tighten handles alternately...

Page 4: ...of sealant will void the warranty Connect water supply line Sold separately Hand tighten nut A Adjust water level to level indicated on tank by turning water level adjustment knob to move float cup u...

Page 5: ...artly closed c Partially clogged trapway and or drain pipe and or vent d Supply pressure too low a Poor supply line connection b Poor bowl to tank floor connection a Flapper seal leaking or deformed b...

Page 6: ...as instrucciones antes de comenzar algunas instalaciones pueden requerir ayuda profesional Aseg rese tambi n de que su instalaci n cumple con los c digos locales TANQUE 4326A L o s n o m b r e s d e l...

Page 7: ...2 horas cubra la brida para prevenir el escape de gases del drenaje PISO TERMINADO DIMENSIONES GENERALES NOTA La distancia desde la pared hasta la l nea central de la brida del inodoro deber ser como...

Page 8: ...no solamente No apriete excesivamente Apriete las manijas alternadamente hasta que el tanque est en contacto con la parte frontal y trasera de la taza logrando contacto porcelana con porcelana NOTA Pa...

Page 9: ...e agua se vende por separado Apriete la tuerca manualmente A B Abra el suministro de agua Ajuste el nivel del agua al nivel indicado en el tanque haciendo girar la perilla de ajuste de nivel de agua p...

Page 10: ...e suministro es demasiado baja a Mala conexi n de la l nea de suministro b Mala conexi n de la taza al tanque o al piso a El sello de la chapaleta tiene fugas o est deformado b El control de agua est...

Page 11: ...orrectement veuillez lire attentivement les instructions avant de commencer Certaines installations peuvent n cessiter une aide professionnelle Assurez vous galement que votre installation est conform...

Page 12: ...E Type de raccord recommand pour les installations parall les Fermez l alimentation en eau Tirez la chasse pour vider l eau du r servoir pongez l eau restante de la cuvette avant de retirer la toilett...

Page 13: ...Ne serrez pas excessivement Serrez les poign es une la fois jusqu ce que le r servoir touche l avant et l arri re de la cuvette de fa on obtenir un contact direct REMARQUE Pour faciliter l installatio...

Page 14: ...rdez le tuyau d alimentation en eau Vendu s par ment Serrez l crou la main Ajustez le niveau d eau au niveau indiqu sur le r servoir en tournant le bouton de r glage du niveau d eau pour d placer le f...

Page 15: ...s raccord de la conduite d alimentation b Mauvais raccord de la cuvette au r servoir plancher a Le dispositif d tanch it du clapet fuit ou est d form b Sable ou d bris log s dans la commande d eau c C...

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