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ATI Radeon HD 3800 Series

User Guide

Part Number: 137-41424-20

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Summary of Contents for ATI Radeon HD 3800 Series

Page 1: ...ATI Radeon HD 3800 Series User Guide Part Number 137 41424 20 ...

Page 2: ... Technology Consortium Microsoft is a registered trademark of Microsoft Corporation Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardw...

Page 3: ... computer chassis 6 For cards with TV tuners a Ground outdoor antenna appropriately Caution Since an outdoor antenna or cable system may be connected to the product be sure that the antenna or cable system is grounded so as to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 provides information with regard to prope...

Page 4: ...CATV system installer This reminder is provided to call the CATV systems installer s attention to Section 820 40 of the NEC which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical iv ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc ...

Page 5: ...ling ATI CrossFireX Graphics Cards 9 Enabling ATI CrossFireX 11 Reference 13 System Requirements 13 Hardware 13 ATI CrossFireX Requirements 13 Using ATI Catalyst Control Center 14 ATI Catalyst Control Center Overview 14 Starting the ATI Catalyst Control Center Software 14 Accessing ATI Catalyst Control Center Help 15 Searching the Help 15 Troubleshooting 15 Graphics Card Installation Troubleshooti...

Page 6: ...VCCI Class B ITE Compliance Information 21 MIC Certification Information 22 BSMI Certification Information 22 vi ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc ...

Page 7: ...ove the old card 3 Install the new card and then connect the monitor 4 Start the computer and then install the new drivers and software 5 Restart the computer First Card for this PC If this is the first graphics card for this PC you need to 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and software 3 Restart the comp...

Page 8: ...to be removed before restarting the computer For example DVD Player or Multimedia applications Uninstalling the Old Driver Windows Vista Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 Click Start Control Panel Double click Programs and Features and t...

Page 9: ...ng the power supply or the metal surface of the computer chassis Tip If necessary consult the computer manual for help in removing the cover 4 Remove any existing graphics card from the computer 5 Locate the appropriate bus slot and if necessary remove the corresponding back panel cover Note If you cannot find a bus slot to match your card you need a graphics card with the correct bus to match you...

Page 10: ...ter The computer should start normally and the software must be installed next Installing the ATI Catalyst Software Suite To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of a...

Page 11: ...onfiguration This section describes how to configure the display and lists the available display connections Configure the Display Optional If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties dialog appears 2 Click the Settings tab and then select the screen reso...

Page 12: ...ons The following figure illustrates the typical connections on the ATI Radeon HD 3800 series graphics card Available connections may vary between models Figure 1 2 ATI Radeon HD 3800 series Connections 1 DVI I Dual Link connection It provides audio and video digital signals and HDMI output that is compatible with most HDMI devices 2 TV out 3 DVI I Dual Link connection It provides audio and video ...

Page 13: ...sFireX is active use either SurroundView included on the installation CD custom software install or an additional graphics card The graphics card provides hardware support for DVI I and VGA monitors and HDMI HDTVs using a DVI to HDMI adapter It also provides TV output Table 1 1 Display Configurations ATI CrossFireX Inactive Display Connections CRT analog display DVI I connection and DVI I to VGA a...

Page 14: ...8 Installation ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc ...

Page 15: ...n your system If ATI Catalyst A I is enabled in the ATI Catalyst Control Center software the optimal rendering mode available for the application is automatically selected Installing ATI CrossFireX Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note Consult your s...

Page 16: ... graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated 7 If using a 3 card configuration align the third graphics card in the third PCIe slot next to the existing graphics card and press firmly until the card is fully seated 8 Remove protection tags from the ends of the ATI CrossFireX interconnects and connect the cards Caution ...

Page 17: ... fan and then replace the computer cover 12 Reconnect any cables you have disconnected and plug in the computer power cord 13 Turn on the monitor and then the computer You now need to enable ATI CrossFireX in ATI Catalyst Control Center Enabling ATI CrossFireX 1 From the Graphics Settings tree click CrossFire 2 From the Graphics Adapter list select the graphics card that acts as the Master VPU 3 S...

Page 18: ... will partner with the Master GPU Note Enabling ATI CrossFireX for the selected graphics card automatically disables GPU Accelerated Physics for that same card Note When ATI CrossFireX is successfully enabled all display devices except the one used by ATI CrossFireX will be disabled 12 ATI CrossFireX ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc ...

Page 19: ...imum requirements for ATI CrossFireX configuration using the ATI Radeon HD 3800 series graphics card ATI CrossFireX certified motherboard For an up to date listing of ATI CrossFireX certified motherboards see ati amd com products certification A second ATI CrossFireX graphics card compatible with the ATI Radeon HD 3800 series In most cases a third card may be installed if desired One ATI CrossFire...

Page 20: ...TI Catalyst Control Center Software The following table shows the ways you can start the ATI Catalyst Control Center software Table 3 1 ATI Catalyst Control Center Access Routes Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click ATI CATALYST R Control Center Windows Start Menu 1 Click Start on the Windows task bar 2 Select Al...

Page 21: ...ss AMD s Web site from the ATI Catalyst Control Center Dashboard choose Help Go to ATI com Searching the Help 1 In Advanced view click Help in the Dashboard 2 Click Search Help 3 Enter the word s you wish to search for the in search box of the ATI Catalyst Control Center Help 4 Click Go Troubleshooting Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact...

Page 22: ... with the Windows Vista OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer ATI CrossFireX Troubleshooting Change Motherboard BIOS Settings Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support The default setting may be single slot support Refer to...

Page 23: ...blem with the software Check that the graphics cards are installed correctly Check that the interconnect cable is installed correctly Close all running 3D applications Re install the ATI Catalyst Control Center and drivers Screen Rotation is Unavailable Screen rotation function does not work or is unavailable Screen rotation is not an available feature on ATI CrossFireX systems Video Displays Flic...

Page 24: ...HDTV component video adapter is properly connected DVDs will not play in high quality modes Copy protected DVDs restrict playback to 480i and 480p modes The entire display is not visible If the component input device supports it try 720p mode The display appears tilted Consult the HDTV documentation The CRT display is green The system is in component output mode Restart the computer with only the ...

Page 25: ...ther your product contains a defect and whether your product is under warranty AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchang...

Page 26: ...on between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved ...

Page 27: ...22 2 No 60950 1 03 1st edition 2006 07 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C Waste Electrical and Electronic Equipment WEEE Directive Compliance This product was manufactured by Advanced Micro Devices Inc VCCI Class B ITE Compliance Information Electrical Safety 21 2007 Advan...

Page 28: ...nfo telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area BSMI Certification Information 22 Reference ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc ...

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