manualshive.com logo in svg

Amcrest AMC034AMC030, User Manual, Page: 9 / 105

Share
Download
Amcrest AMC034AMC030 User Manual Download Page 9

9 

 

2 Device Overview 

The diagram below shows the camera’s profile and cable connections. 

 

Please refer to the following chart for information about the camera and its ports. 

No.  Port Name  

Function 

Connection  
 

Note 
 

1 

LAN 

Network port  

Ethernet port  

Used to connect the camera using a standard Ethernet cable. 

 

2 

DC 12V 

Power input 
port  

Power 

Power port. Input DC 12V.  

 

 

 

 

 

 

 

Summary of Contents for AMC034AMC030

Page 1: ...1 IP4M 1026W EU IP4M 1026W IP4M 1026B EU IP4M 1026B IP2M 852B EU IP2M 852B IP2M 852W EU IP2M 852W IP Camera User Manual Version 2 0 1 Revised October 13 2017...

Page 2: ...tting up your camera for the first time 14 4 2 2 Accessing your camera using multiple mobile devices 14 4 2 3 Configuring advanced settings on your camera 14 4 2 4 Using Amcrest Cloud for remote viewi...

Page 3: ...method 42 4 7 Remote Web Access Setup 48 4 7 1 UPnP DDNS Remote Web Access Setup 48 4 7 2 Port Forwarding Remote Web Access Setup 49 4 8 NVR Access 50 5 Operation and Interface 51 5 1 Live 51 5 2 Play...

Page 4: ...3 3 3 Alarm 79 5 3 3 4 Abnormality 81 5 3 4 Storage 84 5 3 4 1 Schedule 84 5 3 4 2 Destination 87 5 3 4 3 Record Control 89 5 3 5 System 90 5 3 5 1 General 90 5 3 5 2 Manage Users 92 5 3 5 3 Restore...

Page 5: ...5 5 5 Logout 96 6 FAQs Troubleshooting 97 Glossary of Terms 101 FCC Statement 103 Appendix A Toxic or Hazardous Materials or Elements 104 IC Statement and Additional Information 105...

Page 6: ...rt please do one of the following Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers Outside of...

Page 7: ...ems caused by unauthorized modifications or user attempted repair 5 Environment The camera should be kept in a cool dry place away from direct sunlight flammable materials explosive substances etc Thi...

Page 8: ...essly Once setup the camera can be accessed remotely from a wide variety of internet connected devices including PCs iPhones iPads Android tablets and Android phones Cloud Storage Functionality The Wi...

Page 9: ...nections Please refer to the following chart for information about the camera and its ports No Port Name Function Connection Note 1 LAN Network port Ethernet port Used to connect the camera using a st...

Page 10: ...10 Please see below for detailed diagram of the camera s physical features The images below show the dimensions for the camera The measurements are in millimeters mm...

Page 11: ...lowing method In addition to connecting the camera to a computer the camera should also be connected to a power source by connecting the included power cable to both a power outlet and the camera 3 2...

Page 12: ...he sunshade screw to move it around to the desired position then tighten the screw to lock it into place 6 Plug in the camera to power it using either an Ethernet or power cable 7 Using a Philip s hea...

Page 13: ...efault Username and Password To login to the system for the first time use one of the following default username password combinations Once you ve successfully logged in it is highly recommended to ch...

Page 14: ...3 3 using your other devices 4 2 3 Configuring advanced settings on your camera If you would like to configure your camera to enable advanced features such as motion detection e mail alerts FTP image...

Page 15: ...screenshots below as updates are released Below you ll find instructions on how to set up your camera as well as instructions on how to configure different settings on your camera such as motion detec...

Page 16: ...r the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number 5 Tap WiFi...

Page 17: ...name and password Once you ve filled out all of the fields tap Next Note Most Amcrest cameras can only connect to 2 4 GHz WiFi networks so please ensure that your phone is connected to a compatible ne...

Page 18: ...ercase letters and numbers Then tap Change Password 12 Your camera is now ready to go Tap the Start Live Preview button to get started Still not working If you have a dual band router and your camera...

Page 19: ...s a great backup method Alternatively this method can also be used as an initial setup method if preferred It will take a few more steps but still ends with your camera being added to WiFi for wireles...

Page 20: ...our router via an Ethernet cable Don t worry once the camera is set up the camera can be unplugged and moved to a different location Tap Next when finished 7 Ensure your mobile phone is connected to t...

Page 21: ...mber 8 Scan the QR code QR code icon from the sticker on your camera 9 Double check to ensure that your S N Serial Number is entered correctly Then tap Next Note The default username is admin and the...

Page 22: ...ure the security of your camera you will be asked to change the password for your camera s default username admin Please select a password that is at least 8 characters long and one that uses a combin...

Page 23: ...your camera will not be added to your WiFi network by the end of the app setup alone like in the WiFi Configuration setup method Instead in this case the camera must be added to WiFi separately for i...

Page 24: ...r the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number 6 Scan the...

Page 25: ...a is now ready to go Tap the Start Live Preview button to get started 4 3 4 App walkthrough Once you ve set up your camera the app will present you with a popup that offers a walkthrough of different...

Page 26: ...ou complete control over how to make motion detection work the way you want it to Here is a list of all the advanced configuration options for motion detection Schedule Modify motion detection recordi...

Page 27: ...the camera that you want to modify motion detection settings for 5 By default motion detection is enabled To configure advanced settings tap the toggle switch in the Advanced Config row 6 From this sc...

Page 28: ...f events trigger a notification Note This feature is only available on the Amcrest View Pro version of the app which is free to download Here is a list of the configuration options for push notificati...

Page 29: ...story of past push notifications 4 Select the camera that you want to modify push notification settings for 5 Tap your camera s toggle switch to activate push notifications and configure settings 6 Fr...

Page 30: ...hat you create a brand new email preferably a Gmail account to use and configure for email alerts This will not mean that you have to use and log into two separate emails because you can forward all e...

Page 31: ...wait between sending emails 5 Start by selecting your email provider Continue by entering your email address in the Username field followed by the password to your e mail in the Password field Specif...

Page 32: ...ly if they so choose Before accessing your camera through a web browser the following two steps must be completed 1 You must access the camera s web interface with its IP address 2 You must install th...

Page 33: ...oose Downloads from the dropdown 3 This brings you to the downloads page Click the IP Config Software download link on this page for either Windows or Mac 4 Find the download in your Downloads folder...

Page 34: ...34 6 Once you see the first page of the installer wizard click Next to continue 7 On the next page check the box next to I agree then click Install...

Page 35: ...ra The e icon to the right allows you to launch directly into your web browser from this screen Note This e icon will automatically take your camera s IP address and use your computer s default web br...

Page 36: ...center Click Install 2 An install button will appear on the bottom of the screen for the plugin webplugin exe Click Run then go through the prompts of the install wizard 3 Once you see the notificati...

Page 37: ...lowing default username and password Username admin Password admin Note After logging in for the first time you will be prompted to change your password To find the camera s IP address please refer to...

Page 38: ...Dseries WiFi Cameras For additional assistance please contact us at www amcrest com or give us a call at 1 888 212 7538 4 5 Amcrest Cloud Setup Amcrest cameras are able to sync with Amcrest Cloud a se...

Page 39: ...View com the user method registering an account for login and the device method instant direct access using the serial number Both of these methods require that the Amcrest browser plugin be installed...

Page 40: ...e prompted by the browser to install the plugin Click Run 5 You may be prompted to verify this download This software is not harmful to your computer and will not make any unwanted changes To verify s...

Page 41: ...ther notification from your browser asking you to allow this plugin on this web page Click the small arrow next to Allow then click Allow for all websites 10 Another popup will appear asking you to al...

Page 42: ...t to set up your camera 1 On the main login screen www amcrestview com click the Register Now button 2 You will be taken to the registration form Enter your Username Password then Confirm Password typ...

Page 43: ...n Successful message and a confirmation email will be sent to you Check your email and click the confirmation email from AmcrestView com 4 Once you ve opened the email click the confirmation link insi...

Page 44: ...wn confirmation that your account has been activated Click Go to Login 6 You will be taken back to the login screen Enter your new AmcrestView com username and password then click Login 7 A popup will...

Page 45: ...hen fill in the S N serial number this can be found on the sticker attached to the bottom of your camera or through the web interface click the i icon in the top bar then click Version Enter your user...

Page 46: ...er will give you a notification asking you to allow popups from AmcrestView com Click Options for this site then click Always allow 12 You will be taken to the live view page and given a notification...

Page 47: ...dded cameras to see their live feeds In the top right panel there is a channel list Click the small square icon to enable your feed for an added camera to see the video feed Click the S to change it t...

Page 48: ...he Connections menu item on the left hand menu and ensure that the HTTP port has changed 7 Click the DDNS menu item on the left hand menu pick Amcrest DDNS from the drop down box click the checkbox ne...

Page 49: ...Static 8 Write down the IP Address that is currently in the IP address field 9 Click the Save button 10 Using the left hand menu go to the Connection menu and write down the TCP UDP and HTTP port numb...

Page 50: ...t working please contact Amcrest Support via one of the following options Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 2...

Page 51: ...operations the camera can perform The main interface of the camera contains 6 major tabs on the top of the screen By default the interface opens on the Live tab Note This camera does NOT have PTZ 5 1...

Page 52: ...e camera s speaker is shut off in order to keep audio quality high Help Click this button to open a window that details the buttons and functions shown on this screen Section 3 This bar allows the use...

Page 53: ...orded footage available it s green The current date is blue unless it has recorded footage then it s a lighter green 4 File List This button opens a file list of all recorded video for a specific date...

Page 54: ...the File List opens the following screen on the sidebar This allows the user to select files for download Select the files by clicking the checkbox next to each file and then click to download the fil...

Page 55: ...display any menu items that fall under their category 2 Menu Items These menu items each open up a different menu that allows the user to change specific settings for the camera 3 Menu Tab These tabs...

Page 56: ...value here the bright section and the dark section of the video will be adjusted accordingly You can use this function when the whole video is too dark or too bright Please note the video may become h...

Page 57: ...the video feed The different options are Auto Sunny Night Outdoor and Customized Selecting customized opens a menu that allows the user to set specific red or blue values Day Night This dropdown box a...

Page 58: ...ent settings run on There are 3 options Normal Full Time and Schedule Normal means that the system can automatically alternate between night and day based on the profiles for each Full Time means that...

Page 59: ...pdown box allows the user to select a compression protocol The system supports H 264 and MJPEG video compression protocols Resolution This dropdown box allows the user to set the resolution The system...

Page 60: ...menu item Below is an explanation for each of the fields on the Snapshot tab in the Video menu item Snapshot Type This dropdown box allows the user to select a snapshot mode There are two snapshot mod...

Page 61: ...ter boxes click the remove all button For Channel Title the radio button enables or disables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button...

Page 62: ...llows the user to select where to save playback snapshots to Click the Browse button to select a different destination folder The Playback Download field allows the user to select where to save playba...

Page 63: ...Volume This slider allows the user to select the microphone volume The value ranges from 0 to 100 The default value is 50 Speaker Volume This slider allows the user to select the speaker volume The va...

Page 64: ...k and Gateway becomes prohibited MAC Address This field shows the camera s MAC address which is unique to this device This number is read only and is used to access a local area network LAN IP Version...

Page 65: ...ONVIF 5 3 2 2 1 Connection The Connection tab is where users can configure port connections Below is a screenshot of the Connection settings tab Below is an explanation of the fields on the Connectio...

Page 66: ...resh the page click the Refresh button To save the settings click the Save button 5 3 2 3 PPPoE PPPoE stands for Point to Point Protocol over Ethernet This screen allows users to configure PPPoE conne...

Page 67: ...an account with a DDNS service The camera supports a variety of DDNS services such as AmcrestDDNS Quick DDNS NO IP DDNS CN99 DDNS and Dyndns DDNS Based on which service is selected different options m...

Page 68: ...n Trusted Sites This checkbox allows the user to enable the IP Filter feature for trusted sites Add IP MAC This button opens a popup that allows the user to add IP or MAC addresses to the trusted site...

Page 69: ...box allows the user to select an encryption type There are two types of email encryption protocols that are available o SSL Secure Socket Layer o TLS Transport Layer Security Subject This field allow...

Page 70: ...of the services To edit this double click on the service line item o The third column shows the name of the protocol used by that service To edit this click the pencil button in the modify column for...

Page 71: ...field shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Address This field allows the user to write in a trap address Trap Port Th...

Page 72: ...is a screenshot of the multicast screen Below is an explanation of the fields in the Multicast settings screen Enable This checkbox allows the user to enable Multicast functionality Multicast Address...

Page 73: ...The WPS tab of the WiFi menu is used to connect to a wireless network through the WPS connection method Below is an explanation of the fields on the WPS tab of the WiFi menu Enter PIN This radio butto...

Page 74: ...etwork particularly the performance seen by the users of the network Below is a screenshot of the QoS screen Below is an explanation of the fields on the QoS screen Realtime Monitor This field allows...

Page 75: ...led using the period settings on the bottom half of the screen There are a total of 6 periods that can be set Anti Dither This field allows the user to set the anti dither time The values in this fiel...

Page 76: ...ion detection screen Remember to click the save button on the motion detection settings screen otherwise the motion detection zones will not go into effect Clicking the cancel button to leave the moti...

Page 77: ...ideo when a video tampering alarm is triggered Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be Relay Out This checkbox allows the user...

Page 78: ...drag to set audio tampering for certain days of the week Also periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen There are a tot...

Page 79: ...hot when an audio detection alarm is triggered To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 3...

Page 80: ...x allows the user to select which sensor type to use The options are Normally Open NO and Normally Closed NC Record This checkbox allows the user to enable the camera to record video when an alarm is...

Page 81: ...Card SD Card Error and Capacity Warning Enable This checkbox enables the SD Card abnormality trigger for the camera Relay Out This checkbox allows the user to enable the camera to trigger an alarm whe...

Page 82: ...r for the camera Record This checkbox allows the user to enable the camera to record video when a network abnormality is detected Record Delay This field specifies in seconds how long the delay betwee...

Page 83: ...failed login attempts must be attempted in order to trigger an Illegal Access abnormality event Relay Out This checkbox allows the user to enable the camera to trigger an alarm when illegal access is...

Page 84: ...the camera captures all footage for the specified time period General recording is represented by the color green o Motion Motion Detection recording means that the camera captures only footage when t...

Page 85: ...een o Motion Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated Motion recording is represented by the color yellow o Alarm Alarm means that the c...

Page 86: ...pe they want to configure on the schedule There are 2 types of recordings o Record This checkbox is referring to video recording o Snapshot This checkbox is referring to snapshot recording Calendar Th...

Page 87: ...e sent to To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 3 4 2 2 SD Card This tab is where the u...

Page 88: ...eld allows the user to designate the port number for the FTP server User Name This field allows the user to input the username used to login to the FTP server Password This field allows the user to in...

Page 89: ...ettings are configured Below is a screenshot of the record control menu Below is an explanation of the fields on the Record Control settings tab Pack Duration This field allows the user to set how man...

Page 90: ...elow is a screenshot of the General tab Below is an explanation of the fields on the General settings tab Device Name This field allows the user to change the device s name Language This dropdown box...

Page 91: ...savings time for the camera DST Type This radio button allows the user to select whether DST is based on the week or a specific day Start Time This dropdown box and field allow the user to enter in t...

Page 92: ...tab shows the usernames available on the camera Group This tab shows the user groups available on the camera No This column shows the user s number on the user list User Name This column shows the use...

Page 93: ...thod to conduct a Factory Reset for the device is to press and hold the indicator light reset button on the back of the device for 10 seconds until the light changes 5 3 5 4 Import Export This screen...

Page 94: ...ill auto reboot Auto Delete Old Files This checkbox allows the user to enable the auto deletion of old files on the camera Manual Reboot This button allows the user to manually reboot the camera To re...

Page 95: ...reen On this screen software version web interface version and ONVIF version are displayed Also the S N Token ID is displayed here 5 3 6 2 Log This screen is where the camera s activity log is kept Be...

Page 96: ...he alarm log and all of the alarm instances that have occurred The checkboxes allow the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cau...

Page 97: ...ning 3 The system does not detect an SD Card Below are a few possible reasons why this may be occurring The SD card is broken The SD card slot is malfunctioning The SD card has not been formatted prop...

Page 98: ...iently powered The camera hardware is malfunctioning 8 There is no audio during recorded video playback Below are a few possible reasons why this may be occurring Audio recording may not be enabled Th...

Page 99: ...cient to transfer video data via web access The client PC may have limited resources Multicast mode may be causing this issue A privacy mask or screensaver may be enabled The logged in user may not ha...

Page 100: ...7 Downloaded files cannot be played back Below are a few possible reasons why this may be occurring The media player software on the PC may not be able to read the file format The PC may not have Dire...

Page 101: ...ain Stream is the main streaming protocol for the camera Main stream uses more bandwidth and attempts to keep quality and fluency high NO NC Normally Open and Normally Closed are options for sensor ty...

Page 102: ...between internet connected devices whether on a local network or a on the Internet at large Threshold Threshold is the level that the motion detection needs to reach in order to trigger an alarm UPnP...

Page 103: ...limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installe...

Page 104: ...concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use...

Page 105: ...les aux appareils radioexempts de licence L exploitation est autoris e aux deux conditions suivantes 1 1 l appareil ne doit pas produire de brouillage 2 2 l utilisateur de l appareil doit accepter tou...

Reviews:

No comments